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  • Archived

Firefox Extended Support Release (ESR 52)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital th… (read more)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital that I am able to restore my historical sessions and also save multiple sessions going forward.

When I try to download it, I can see it will be 60 version instead.

Unfortunately I mistakenly updated my ESR 52 version today without realizing I'd lose that extension. This is very frustrating, so to alleviate the issue, I'd just like to have the older version and stick with it. Thank you.

Asked by Helpme1 1 year ago

Last reply by sergiobetween 1 year ago

  • Archived

Firefox doesn't save all my logins/passwords - How can I manually add a website w-login and password?

Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I… (read more)

Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I want to save - does not appear - and/or - the login is there - but the password is not saved. "Password Editor" in add-ons is not compatible with my version of Firefox - Without going crazy - there should be a way - under this setting - "privacy and security" - to Manually add a web-site with login/password. And if not - why not?

Asked by PoconoJohn4106 1 year ago

Last reply by Andrew S Hatton 1 year ago

  • Archived

Bookmarks wil not stay sorted

I sort my bookmarks alphabetically and everything looks fine. If I close FireFox and restart it, my bookmarks are not sorted; they are all jumbled. I have gone into th… (read more)

I sort my bookmarks alphabetically and everything looks fine. If I close FireFox and restart it, my bookmarks are not sorted; they are all jumbled.

I have gone into the various bookmark management tools, etc. and I always have the same results.

What do I need to do to save my bookmarks alphabetically?

Asked by hanchen 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

Firefox browser will not open, tried reinstalling, no change.

I click on the icon as I always have. I see a spinning wheel and then it just disappears. I have uninstalled and reinstalled 4 times. No change. I try running as administ… (read more)

I click on the icon as I always have. I see a spinning wheel and then it just disappears. I have uninstalled and reinstalled 4 times. No change. I try running as administrator, again receive a spinning wheel which then disappears and no change. I'm using an HP laptop with Windows 7. The browser was working just fine 2 days ago (Saturday, Sept 22).

Asked by gfraga99 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

if i want to go to a page e.g. facebook i can go to the intial page but it will not then open the page I have the rotating cirlcle of death

Something is stopping me progressing to a website i can put in the site e.g. Facebook but although the tab will show Facebook, the page will not open it is as if somethin… (read more)

Something is stopping me progressing to a website i can put in the site e.g. Facebook but although the tab will show Facebook, the page will not open it is as if something is blocking me going any further might i have downloaded something that is stopping me i have just had a new hard drive installed as i had this probelm

Asked by a_yorkshirelady 1 year ago

Last reply by Freddy 1 year ago

  • Archived

Firefox cant play streaming video, plays other video only in SAFE mode. (Have Windows XP)

Dear Firefox. I have to use XP ATM because of other software I have that doesn't like anything else! Firefox can't play any videos anywhere in ordinary mode. In SAFE m… (read more)

Dear Firefox.

I have to use XP ATM because of other software I have that doesn't like anything else!

Firefox can't play any videos anywhere in ordinary mode. In SAFE mode, it plays YouTube fine but not any streaming vids., it says 'no content with suitable MIME found' - that's probably not TOTALLY the right wording but the MIME part's right and the overall sense of what it's saying is correct. It can't play streaming video even on YouTube in any mode, though! I know it's not Windows XP because Chrome plays it all fine, it's just I don't like Chrome (feels like Big Brother is Watching Me!)

I've got Firefox 52.9.

Can this version play streaming video, or wasn't it ever able to?

Yours puzzledly - I don't understand why starting in SAFE mode makes it able to play any vids. at all. I thought SAFE mode just turned off all plug-ins, yet if I turn off all plug-ins and start it normally it can't play any video. Only in SAFE mode. So SAFE mode must be doing something else apart from turning off plugins - but what!?!?!

Chris.

Asked by ulrichburke 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

When I click "History > Show All History" a new window opens up with my history but it is completely blank. What do I do?

I need to access my browser history to prove a timestamp. I only need to prove a timestamp from less than 24 hours ago but the history page shows absolutely nothing. A co… (read more)

I need to access my browser history to prove a timestamp. I only need to prove a timestamp from less than 24 hours ago but the history page shows absolutely nothing. A completely blank screen. I am not on incognito mode and my recently closed tabs are all correct which shows that there is history being taken of my browsing. Why is my history not showing? I need to see my history to prove that I followed due date of an assignment.

Asked by vzhang39 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Tree tabs duplicates the menu bar tabs. Remove the menu bar tabs. This question isn't answered https://support.mozilla.org/en-US/questions/1184674

Tree tabs allows the tabs to be tree styled on left or right of the screen. Firefox newer version now has these tabs on menu bar on top and on the tree tab, which is a re… (read more)

Tree tabs allows the tabs to be tree styled on left or right of the screen. Firefox newer version now has these tabs on menu bar on top and on the tree tab, which is a real eye sore.

Asked by gildrou 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of dropdown -- Do I have malware ?

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of the usual drop-down from the top of its window -- Do I have malware … (read more)

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of the usual drop-down from the top of its window -- Do I have malware ?

( Can't uplaod the 1.6MB screenshot ) .

Asked by rsblanchard 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

While in facebook when I let one site I can't get to another.

When I am in one site and get out of it facebook freezes and will not let me do or see any thing else. I have to go to the task bar to get out of Facebook. what is going … (read more)

When I am in one site and get out of it facebook freezes and will not let me do or see any thing else. I have to go to the task bar to get out of Facebook. what is going on. I sometimes then go use google It does not happen there. Might be what I need to use.

Asked by Dolores28 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Why does access to my websites cPanel (https://securesgp70.sgcpanel.com:2083/) time out on my Windows PC (only when using Firefox) when I have my VPN active?

Hi I can't access my new website's cPanel login page using Firefox 62.0 because it 'times out' when I have my VPN service active. I have a Windows 10 PC and can access … (read more)

Hi I can't access my new website's cPanel login page using Firefox 62.0 because it 'times out' when I have my VPN service active. I have a Windows 10 PC and can access the cPanel login page using Chrome and IE with the VPN active. I can also access it from my iPhone. What would be stopping Firefox from accessing it? I have cleared the cache and allowed it in my firewall settings so an at a loss why. Thanks, David

Asked by Alcohemy 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

Version 62 wont let my outlook365 email load it stalls and acts strange

before the update to 62 outlook365 worked fine. I have a work account and it tries to loads but stalls halfway through and won't load. Works ok on th E browser and as the… (read more)

before the update to 62 outlook365 worked fine. I have a work account and it tries to loads but stalls halfway through and won't load. Works ok on th E browser and as the outlook app. Worked on firefox until the sept. 6 update. I don't know how to fix it.

Asked by HARTFORDGUY4444 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

No key appears in my address bar. How else can I save my login/password info.?

Presumably through an automatic update, Firefox has rendered invisible all the login info, that I had kept under bookmark properties, yet doesn't allow me to use the Pass… (read more)

Presumably through an automatic update, Firefox has rendered invisible all the login info, that I had kept under bookmark properties, yet doesn't allow me to use the Password Manager because no key appears in my address bar. Please tell me how to view my properties again and/or help me use Password Manager without a key icon. Thanks.

Asked by Candide8 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I upgraded and bookmark properties disappeared with my important info - can it be restored?

The latest version eliminated bookmark properties where I could write myself a note. All my bookmark property notes disappeared with the new version. Are they gone foreve… (read more)

The latest version eliminated bookmark properties where I could write myself a note. All my bookmark property notes disappeared with the new version. Are they gone forever? This note keeping ability was the only reason I used Mozilla Firefox!

Asked by GayG 1 year ago

Last reply by SickVittorio 1 year ago

  • Archived

TV provider sign-in buttons do nothing when clicked.

When I'm prompted to sign into with my cable provider I cannot select one. Clicking on one does nothing. I've experienced the same thing on ESPN's website when I want t… (read more)

When I'm prompted to sign into with my cable provider I cannot select one. Clicking on one does nothing. I've experienced the same thing on ESPN's website when I want to filter a list of scores by conference, for example. The drop down box doesn't respond to whichever option I click on. I've tried clearing my cache and disabling any extensions that may prohibit pop-ups, etc. I've made exceptions for websites and tweaked my anti-virus. Firefox is up to date and I've tried running it in safe mode. Sometimes, randomly it seems, I can sign in with no problem, although the ESPN problem is persistent.

Asked by ssellers14 1 year ago

Last reply by Shadow110 1 year ago