Showing questions tagged: Show all questions
  • Locked
  • Archived

a mess

locking this thread as duplicate, please continue at https://support.mozilla.org/questions/1238485 what a mess firefox made of all my computers in my place this new sync … (read more)

locking this thread as duplicate, please continue at https://support.mozilla.org/questions/1238485

what a mess firefox made of all my computers in my place this new sync thing has totally messed up all my computers, now I have all my bookmarks on every computer!!!! Fu%$. It has taken me hours to get each of my computers back to where I had them setup in bookmarks!!!! I only want certain bookmarks on certain computers, so this has been a horror to fix, how do I keep getting ALL bookmarks on ALL computers? I have each computer customized. Guess I'll have to delete my sync account, only way I know! Thanks alot!!!!!!!!!!

Asked by customer2-HP 1 year ago

Last reply by customer2-HP 1 year ago

  • Locked
  • Archived

Getting "unexpected error" trying to log in to Firefox Sync

Hi, trying to log in to Firefox Sync at https://accounts.firefox.com/signin?service=sync&context=fx_desktop_v3&entrypoint=menupanel I keep getting an "unexpected … (read more)

Hi,

trying to log in to Firefox Sync at https://accounts.firefox.com/signin?service=sync&context=fx_desktop_v3&entrypoint=menupanel I keep getting an "unexpected error" message. Is this a known issue or limited to just my account?

Thanks

Asked by hanjov 2 years ago

Last reply by Chris Ilias 1 year ago

  • Solved
  • Locked
  • Archived

how does sync work

We need some real documentation on exactly what sync does BEFORE we start using it. Can I set a master pc to sync with other devices if I need to? Does sync blend bookmar… (read more)

We need some real documentation on exactly what sync does BEFORE we start using it. Can I set a master pc to sync with other devices if I need to? Does sync blend bookmarks, etc from all synced devices? It appears to. How can we (maybe can we?) make sync a manual user controlled process rather than an auto process, including prompting us for what we want to sync instead of syncing everything automatically on sync sign in.

Right now documentation that I have found to read anywhere does not touch on these details. I cannot believe how reckless this process is.

Asked by BreezyOhio 2 years ago

Answered by BreezyOhio 2 years ago

  • Locked
  • Archived

Which preference can block addons sync?

We use .cfg file in browser installation directory to set prefs or lock prefs for all users. We have lock pref that block any add-on installation in browser. But when log… (read more)

We use .cfg file in browser installation directory to set prefs or lock prefs for all users. We have lock pref that block any add-on installation in browser. But when logging in Firefox Account, all addons from "home PC", e.g., syncing with local PC where installation is disabled. How can we prevent that? Thank you.

Asked by veaceslav 1 year ago

Last reply by Seburo 1 year ago

  • Locked
  • Archived

New computer sync or backup then sync?

Firefox's Sync is very buggy so i am worried. support.mozilla.org/en-US/questions/1200279 https://support.mozilla.org/en-US/questions/1200897 If I take a backup(html/js… (read more)

Firefox's Sync is very buggy so i am worried. support.mozilla.org/en-US/questions/1200279 https://support.mozilla.org/en-US/questions/1200897 If I take a backup(html/json) and import it on new computer and then turn on sync in what direction will sync happen?

Asked by RexaFire 2 years ago

Last reply by the-edmeister 1 year ago

  • Locked
  • Archived

why can't I sync firfox

And how does my email change again I believe somebody is stealing all the stuff on my account playing games with email and with the password how do I get this looked into… (read more)

And how does my email change again I believe somebody is stealing all the stuff on my account playing games with email and with the password how do I get this looked into

[Locked by moderator. Please followup at https://support.mozilla.org/en-US/questions/1213762]

Asked by Donald.J.Hawkins 2 years ago

Last reply by FredMcD 2 years ago

  • Locked
  • Archived

Retrieve old bookmarks from Firefox Sync, how?

I synced my profile, and I retrieved my bookmarks, but I opened my Firefox profile with another version of Firefox, and it erased my bookmarks, and now I can't retrieve m… (read more)

I synced my profile, and I retrieved my bookmarks, but I opened my Firefox profile with another version of Firefox, and it erased my bookmarks, and now I can't retrieve my bookmarks from my synced account.

Is there a way for me to get my bookmarks please? Surely it has to be in the database somewhere.

Asked by ihaveaaquestion 2 years ago

Last reply by Shadow110 2 years ago

  • Locked
  • Archived

Why aren't the web push notifications being synced to my phone

duplicate of /questions/1197248 thread. I am getting notifications from a forum website on mac in firefox but they aren't syncing to my phone. I'm sure they used to? I ge… (read more)

duplicate of /questions/1197248 thread.

I am getting notifications from a forum website on mac in firefox but they aren't syncing to my phone. I'm sure they used to? I get email notifications etc from the phone on my mac.

Asked by sukpmp 2 years ago

Last reply by James 2 years ago

  • Locked
  • Archived

Не работает вкладка "СИХРОНИЗАЦИЯ" в настройках

Не работает вкладка "СИХРОНИЗАЦИЯ" в настройках. При переходе на нее ничего не происходит - не появляются данные для синхронизации. Т.е. нельзя ничего сделать с настройка… (read more)

Не работает вкладка "СИХРОНИЗАЦИЯ" в настройках. При переходе на нее ничего не происходит - не появляются данные для синхронизации. Т.е. нельзя ничего сделать с настройками т.к. они просто недоступны .Например если был выбран пункт настроек "ЗАЩИТА" то при переходе на "СИХРОНИЗАЦИЯ" я продолжаю видеть настройки из пункта "ЗАЩИТА". Что это может быть и как это исправить?

Asked by reset55 2 years ago

Last reply by guigs 2 years ago

  • Locked
  • Archived

resetting password email received "press the button" where is it ?

Wishing to use "pocket" I attempted to sign in but had forgotten my password. Clicked to receive an email with instructions how to reset. The email advised me to continue… (read more)

Wishing to use "pocket" I attempted to sign in but had forgotten my password. Clicked to receive an email with instructions how to reset. The email advised me to continue within the next hour, and to follow the link and "Press the button" What button ? Tried every thing. So where is it ?

Asked by Murphymop 3 years ago

Last reply by Rene 2 years ago

  • Locked
  • Archived

New device won't sync after password reset

I have Mozilla sync'd between my (old) laptop and my phone, and it was a lovely pairing. Old laptop got stolen earlier today, and in setting up my new laptop, I forgot m… (read more)

I have Mozilla sync'd between my (old) laptop and my phone, and it was a lovely pairing. Old laptop got stolen earlier today, and in setting up my new laptop, I forgot my old password and ended up resetting the password to Firefox Sync on the new computer. I'll hit 'sync now' and nothing happens, no favorites, no tabs, no recent session, nothing.

This computer is running the latest version of mint, and my old computer was running mint 13 I believe. It hasn't been updated in ages but was happily puttering along while I blissfully neglected to update the software to a newer version which may overwork that relic.

Asked by AMCjavelin74 3 years ago

Last reply by the-edmeister 3 years ago

  • Solved
  • Locked
  • Archived

"Unexpected error" when signing in.

On a fresh install on firefox I am getting a "Unexpected error". I tried refreshing and deleting the config folder even though it was a fresh install. I am running linux … (read more)

On a fresh install on firefox I am getting a "Unexpected error". I tried refreshing and deleting the config folder even though it was a fresh install. I am running linux mint.

Asked by joetac 4 years ago

Answered by jscher2000 4 years ago

  • Locked
  • Archived

Firefox account on AMO, change email, keep reviews

I've migrated my AMO account to Firefox Account, but i was negatively surprised that we are not allowed to change our email address. We are advised to create a new accoun… (read more)

I've migrated my AMO account to Firefox Account, but i was negatively surprised that we are not allowed to change our email address. We are advised to create a new account, and abandon (or delete) the old one, so is there really no way to keep your reviews attached to your current account now?

Asked by [HYBRID BEING] 4 years ago

Last reply by [HYBRID BEING] 3 years ago

  • Locked
  • Archived

How to get rid of a Firefox Account

I have used Firefox on several computers for years. Suddenly on one of the computers I am being harassed to verify my email to activate something called a Firefox Accoun… (read more)

I have used Firefox on several computers for years. Suddenly on one of the computers I am being harassed to verify my email to activate something called a Firefox Account. I do not remember asking for this account, or entering any information to get one. I don't want to sync anything, I just want a browser. I have found no way to get rid of this thing, I have refused to verify my email, and it will not go away, It also took three resets of a password and retrieval of a username to get this far to be able to ask a question. In my experience uninstalling and reinstalling Firefox is no help because all of its previous settings and setup come back with any reinstall. If anyone would be so kind, please tell me 1. How to get rid of this Firefox Account nonsense and 2. Is there a way to uninstall Firefox so that ALL of it including settings, add-ons, plugins, preferences -- EVERYTHIG is eliminated? I like Firefox, but not being able to get any help from Mozilla is very frustrating. Thank you in advance. R.

Asked by Rokahaszn 4 years ago

Last reply by the-edmeister 4 years ago

  • Solved
  • Locked
  • Archived

AGAIN: Firefox Is NOT Saving OR Sync - ing Passwords : Why Not?

Let me try again: First: I'm running Windows 10 and have the LATEST Firefox ver. 45.0.2. I HAVE read through the support forum and have not found a response that address… (read more)

Let me try again:

First: I'm running Windows 10 and have the LATEST Firefox ver. 45.0.2. I HAVE read through the support forum and have not found a response that addresses the issue(s) I'm having. IF YOU RESPOND, PLEASE READ THIS ENTIRE MESSAGE FIRST so you know all of the steps that I have *already* taken.

Second: Firefox is not saving login and password information on this computer (this has been ongoing for months).

Third: Firefox is not Sync-ing login and password information with my Firefox account. Also, it periodically loses the Sync connection and I have to re-enter my password. (I also have a Win XP computer running Firefox ver. 45.0.2 that has never had a problem retaining login and password information.)

Fourth: BOTH of my computers have Firefox setup IDENTICALLY--all the same settings, both are logged in to the Firefox account.

Fifth: Both of my computers ARE Sync-ing all other data (bookmarks, extensions, etc.--all of the check boxes in Settings are "on").

Sixth: I have reinstalled Firefox on both computers. I have quadruple checked that all of the settings are the same. The ONLY thing I haven't done is a complete uninstall of Firefox on the Win 10 computer (all files--exe, data, profile info, everything). I really loathe the simple, nuclear option "necessary step" so often given to solve any problem, whether or not it really needs a sledge hammer when a tack hammer would do fine. Know what I mean?

So, finally, PLEASE help!

Asked by BobbyBobBob 4 years ago

Answered by BobbyBobBob 4 years ago