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How much money did Mozilla get from Google/Instart/etc to make this Swiss Cheese of a Software Release ?

Realize that Firefox has a lot of unpaid developers. But this Firefox 57 really has quite a few security flaws and easy-pathologies. New pathologies discovered : None o… (read more)

Realize that Firefox has a lot of unpaid developers. But this Firefox 57 really has quite a few security flaws and easy-pathologies.

New pathologies discovered : None of the available ad blocker ADD-ONs work. All of them, even when enabled, allow more-or-less all ads.

This level of non QA could only be by design. It is hoped that Google/Instart/etc paid you a LOT of money for this Swiss Cheese of a browser.

It's FREE! But, thanks but no thanks.

Asked by 3.2920 2 years ago

Last reply by 3.2920 2 years ago

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Why am I not getting support?

I don’t want to be rude or disrespectful towards you volunteers at Mozilla Support, but I wonder why I don’t get any support on two questions I posted here. The first one… (read more)

I don’t want to be rude or disrespectful towards you volunteers at Mozilla Support, but I wonder why I don’t get any support on two questions I posted here.

The first one was posted almost 1 month ago ( https://support.mozilla.org/en-US/questions/1157093 )… The second one 10 days ago ( https://support.mozilla.org/en-US/questions/1159272 actually a repost of the first one with a shorter and clearer explanation of the issue - I thought that might help, and there was also a banner on top of the page about an issue at the support forum)...

Essentially what I ask for is a confirmation of the issue and whether or not I could file it as a bug. Not really complicated, I thought.

Why are my questions ignored for such a long time?

Asked by Basicsman 3 years ago

Answered by Basicsman 3 years ago

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Issue with menu type and bookmark images when using Mac transparency

Closing as a duplicate of /questions/1159272 -J99 A while ago I upgraded my Mac to OS X 10.10.5.. Two weeks ago I also switched to using the system’s transparency option… (read more)

Closing as a duplicate of /questions/1159272 -J99

A while ago I upgraded my Mac to OS X 10.10.5.. Two weeks ago I also switched to using the system’s transparency option for menus en windows. In Firefox I suddenly noticed a few things (see also the attached images below):

When Transparency is turned ON:

1. The rendering of type in the FF toolbar pull down menus is noticeably more bold than in the menus from the system bar.

2. Bookmark images in the FF toolbar menus are much darker then those in the system bar menus (in a mouseover they become lighter again).

When Transparency is turned OFF:

Same differences, although less outspoken. But no difference in passive state and mouseover.

Besides that the effect is ugly and unattractive, the type becomes less readable (cluttered and unsharp), especially on dark backgrounds.

Safari and Chrome don't have this problem.

It should be noted that I still use a Cinema HD screen, not a retina screen.

Question: Is this intended behaviour or an issue that should be reported? Is there some setting in FF that can correct this?

Asked by Basicsman 3 years ago

Last reply by John99 3 years ago

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Is it possible to disable the "Recently bookmarked" function?

This is a new feature that has just appeared, but I don't need it (it's indicated in a red box in the attached screenshot). However, it takes up space on the bookmarks po… (read more)

This is a new feature that has just appeared, but I don't need it (it's indicated in a red box in the attached screenshot). However, it takes up space on the bookmarks pop-up window. I suppose it's a sign that I need to clean and organize my bookmarks, but I still would prefer to turn it off so it doesn't appear in the pop-up. I'm using Firefox 49.0b1 on a 2013 MacBookPro running OS 10.10.5 Thanks!

Asked by thosbren 4 years ago

Last reply by jooooooooooo 3 years ago

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in person help

About "Be Nice" .. not so nice below, BUT I AM SIMPLY FED UP WITH FIREFOX SCREWUPS ... YES, SWITCHING TO GOOGLE CHROME, BUT I NEED THIS FIXED TO GET MY DATA BACK AND EXPO… (read more)

About "Be Nice" .. not so nice below, BUT I AM SIMPLY FED UP WITH FIREFOX SCREWUPS ... YES, SWITCHING TO GOOGLE CHROME, BUT I NEED THIS FIXED TO GET MY DATA BACK AND EXPORT :

Once again ... Firefox has destroyed my bookmarks, add-ons etc. when I "updated" Firefox ... Macbook Pro OS X

in the past, I have cumulatively taken hours to fix this -- on 4-5 occasions of the SAME PROBLEM (read: unfixed by Mozilla/Firefox)

a) why cant Firefox get their stuff together? .. WHY DOESN'T MOZILLA/FIREFOX FIX THIS !!!!


b) do they think my time is free? how can they, getting paid for their software development, expect me to lose money away from my business every time I "upgrade" ... so presumptious, so offensive, so oblivious to its "clients"

c) I don't know of any ... any ... any .... any software developer that requires a user to fix it's software -- again sometimes taking hours, including trying to find Help like this Mozillla user "support" input -- after an "upgrade" ... simply unbelieveable, simply UNACCEPTABLE ... TO YOU FIREFOX PEOPLE OR ITS REPS ... WILL YOU PLEASE FIX THIS ISSUE AND GET WITH THE 21ST CENTURY? ....

d) WHERE IS THE “SUPPORT"? .. where is the IN PERSON support that is going to fix my computer after screwing up my long input data gathering with their so-called "upgrade" ???? Two things are for sure: 1) it's gonna get fixed and 2) I'm certainly not going to spend any more of my own time and lose money from my business to fix Firefox's programming screwups. DON’T KNOW OF ANY … ANY … ANY … ANY company that does not have IN-PERSON SUPPORT … software and its functions are complex .. they need to be supported through interpersonal interaction … every other company in the world knows this … why not Mozilla???? I just don’t get it.

e) For past and present, even this "help" note, where do I invoice Mozilla for my time lost? ... where headquarters? .. accounts payable?/ I assume one of the non-Mozilla, non-person reps knows the answer to this ... surely they don't expect me to lose money by way of their "upgraded" product.

f) As one of you reps sugggested last time this happened : "well you chose Firefox, ... if u don't like problems, go use another browser" ... gee, that's good customer support ... our product sucks so use another -- geez.

g) Indeed I now intend to use another, but I will first be satisfied by Mozilla/Firefox's restoration of my computer, cumulative time lost and literal restoration of data exactly as was before the "update", and the payment by Mozilla for all my time in trying to remediate this and if any data lost, the historical time used to cumulate and enter such data.

If anyone out there in the GREAT MOZILLA/FIREFOX ABYSS knows anything about their products and their continuing failures, please respond to my questions above.

I expect someone at Mozilla or a rep thereof to, for once, BE ACCOUNTABLE FOR THEIR FAULTY PRODUCTS AND CUMULATIVE STRESS BURDEN AND MONEY LOST BY CUSTOMERS.

I AM LOSING MONEY AS I SPEAK, AS I DON'T HAVE ACCESS TO MY BOOKMARKS WHICH I NEED AT-THE-READY WHEN WORKING ... SO … SOMEBODY, SOMEWHERE, FIX THIS NOW!! _________ Again, not so nice, but perhaps a reader can understand my ongoing frustrations. NOTHING PERSONAL TO ANY INDIVIDUAL PERSON. I AM ADDRESSING ORGANIZATIONAL ISSUES.

GRATEFUL_DAD

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Grateful_Dad 3 years ago

Last reply by guigs 3 years ago

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Need step by step install older version of firefox instructions for non techies

I know all the risks and I've read https://support.mozilla.org/en-US/kb/install-older-version-of-firefox Unfortunately when I go to the link w/the older versions, it does… (read more)

I know all the risks and I've read https://support.mozilla.org/en-US/kb/install-older-version-of-firefox

Unfortunately when I go to the link w/the older versions, it doesn't say how to install. I'm not a techie, so I have no idea what to do with the files.

I only want to go back to where I can still block 1st party cookies.

I've checked the add-ons. From what I've read, since ff took away this option, none of them have anything that works.

Asked by CallyCat 4 years ago

Answered by jscher2000 4 years ago

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yahoo search page problem

I love you guys, been using firefox for many years and have been enduring this yahoo shits for a few years, and now it started to pisses me off everytime when it appears.… (read more)

I love you guys, been using firefox for many years and have been enduring this yahoo shits for a few years, and now it started to pisses me off everytime when it appears. Can't you guys fix the problem? Why do you let another search engine company to piss off your own supporters? that baffled me?

Asked by joetjiam 4 years ago

Last reply by Moses 4 years ago

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Can't find favorite add-on

I previously used an add-on that would preview a web page when hovering over the link with my cursor on the current web page. The web page would pop up and then disappear… (read more)

I previously used an add-on that would preview a web page when hovering over the link with my cursor on the current web page. The web page would pop up and then disappear after I removed the cursor form the popup. Can anyone tell me the name of the add-on?

Asked by SilverMiner 5 years ago

Answered by cor-el 5 years ago

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could not be verified for use with firefox

Is this statement below true? If so I will be forced to use another browser. These are safe and well functioning extensions I have installed from trusted web developers. … (read more)

Is this statement below true? If so I will be forced to use another browser. These are safe and well functioning extensions I have installed from trusted web developers. I have trusted Firefox since, well "forever", and now limiting or even causing my extensions to stop functioning is bad. So upset about this and after all these years of having a functioning browser with the ease of making it more my own and having limited use such as with Chrome, Safari or IE is far the worst decision I have ever seen in the history of Mozilla. Hoping some feedback from others may help the developers make a better decision, and hoping Firefox can remain in the top for user-friendly experience. There are enough FREE web extensions out there to protect us all from malicious web sites and virus protection programs we all can use to keep us safe on our computers and web, why would a decision be made to limited extension security be implemented when all is working fine. Even my McAfee SiteAdvisor and Avast Online Security are showing they cannot be verified now with version 40. Ridiculous and bad for consumers who have always liked and trusted Firefox for a more user-friendly experience.


August 21, 2015

Mozilla just announced their intent to deprecate so called XUL-based add-ons in favor of what they call the WebExtensions API within the next year or two. The WebExtensions API is supposed to be mostly compatible to Chrome/Safari extension APIs.

What does this mean for XUL-based add-ons? Well, for starters, Extensions will be dead if XUL-based add-ons with XPCOM access are gone. Simple as that. The new APIs would only allow for a severely limited in functionality, severely stripped down Extensions at best.

Gone will be add-ons that e.g. let you change major bits about the Firefox user interface (e.g. tabs tree add-ons), add-ons that allow you to do more “advanced” stuff than just showing or slightly altering websites, such as e.g. restarting the browser upon click (unless mozilla kindly provides an API for that, which won’t be compatible with Chrome, of course). Add-ons like NoScript will be severely limited in their feature set as well. Say byebye to Greasemonkey and hello to Tampermonkey, with it’s limitations. Want that add-on that lets you change the new tab page for something else or enhances that page? Maybe it will be available, maybe not, depending on if and when mozilla kindly provides WebExtensions APIs for such things. And of course, depending on if there will be an author creating this entirely new add-on from scratch.

What this also means: Almost all your existing add-ons will be broken, entirely, save for some Add-on SDK add-ons, namely those that don’t do anything fancy. Sure, even today, lots of add-ons break, and some add-ons will not get updated when they do and there are no suitable replacements. However, with this change, almost every add-on will be completely broken and in need of major updating by the extension authors. Good luck with that.

It is safe to say, that Firefox will not be Firefox anymore as far as extensions go, but instead will become yet another Chrome-clone.

To be clear: I was furious when the extension signing stuff was announced and then actually implemented, which effectively created yet another Walled Garden, but regarding this announcement I am just sad. Right now, it feels like I just learned my dear old friend Firefox is going to die.

Asked by Bungiman 5 years ago

Last reply by AliceWyman 4 years ago

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Problems wirth Times litterary supplemnet

Hello When I ope TLS it close after 2 seconds http://www.the-tls.co.uk/tls/ .Instead I get a error-message 404. Why. Works with Safary and Opera Thanks for an answer … (read more)

Hello

When I ope TLS it close after 2 seconds http://www.the-tls.co.uk/tls/ .Instead I get a error-message 404.

Why. Works with Safary and Opera

Thanks for an answer

Asked by Anders-PC_2 5 years ago

Last reply by cor-el 5 years ago

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Firefox won't go full screen, taskbar does not hide.

Firefox won't autohide the taskbar. In about:config autohide is set to true. I wanted to try deleting my plist, but couldn't find it. I've turned all the add-ons off and… (read more)

Firefox won't autohide the taskbar.

In about:config autohide is set to true. I wanted to try deleting my plist, but couldn't find it. I've turned all the add-ons off and nothing helped.

I'm running OSX 10.10.4 and Firefox 40.0.3

Asked by PatDowd 5 years ago

Last reply by cor-el 5 years ago

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Why does scroll bar for up and down scrolling disappear?

Can't control up and down scrolling on pages or open window because the scroll bar or bars (located at right side on prior computers) disappears in using my new iMac Yose… (read more)

Can't control up and down scrolling on pages or open window because the scroll bar or bars (located at right side on prior computers) disappears in using my new iMac Yosemite OS X 10.10.5 computer.

Asked by chitwin72 5 years ago

Last reply by jscher2000 5 years ago

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Could you pls notify us if/when Adobe Flash is acceptable again?

I want to know when I can enable the Adobe Flash plugin again. In other words, I don't want to have to repeatedly check back to find out if things have changed. Could you… (read more)

I want to know when I can enable the Adobe Flash plugin again. In other words, I don't want to have to repeatedly check back to find out if things have changed. Could you notify Firefox users?

Asked by DougHines 5 years ago

Answered by James 5 years ago