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Videos won't play in Nightly

I installed Nightly hoping to be able to play videos. It worked for a while but has recently stopped. I have a screen shot with the error and the version of nightly. I… (read more)

I installed Nightly hoping to be able to play videos. It worked for a while but has recently stopped. I have a screen shot with the error and the version of nightly. I am running Fedora 64 bit with the updates installed.

Asked by vhradice 5 months ago

Answered by vhradice 5 months ago

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error gah crush

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1296642. Please follow up there, thanks.] during i open the browser to watch a news i seen the pop… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1296642. Please follow up there, thanks.]


during i open the browser to watch a news i seen the pop up gah:) crush and need help how to fix thank you..

Asked by jast ienag 1 week ago

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Router page isn't accessible via Firefox!

I can access my router setup page which is "192.168.0.1" or "tplinklogin.net" via other browsers without any problem. But with Firefox I can't access them anyway! But my … (read more)

I can access my router setup page which is "192.168.0.1" or "tplinklogin.net" via other browsers without any problem. But with Firefox I can't access them anyway! But my internet is working fine and other websites are working fine too in firefox. Follow the screenshot please!!

Any kind of help would be appreciated! Thanks in advance!!

Asked by Lone Wolf 6 months ago

Answered by Lone Wolf 6 months ago

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new lgbtq themes

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1293313. Please follow up there, thanks.] so i installed the transgender theme and now i cannot star… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1293313. Please follow up there, thanks.]

so i installed the transgender theme and now i cannot start roblox and i even deleted the theme and set my old theme back and it still doesnt work, btw why does a fricking theme even break my whole browser

Asked by stiebizsolt0202 1 month ago

Last reply by stiebizsolt0202 1 month ago

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Is there a way to repair an existing profile?

I have a strobe sensitivity and visual motion sensitivity, so the default Firefox settings aren't safe for me. (For example, the default settings have flashingcursors, au… (read more)

I have a strobe sensitivity and visual motion sensitivity, so the default Firefox settings aren't safe for me.

(For example, the default settings have flashingcursors, autoscroll, smooth scrolling, autoplay enabled, no ad blocker installed, etc.)

I can't use a new profile unless I can copy over all my existing safety and accessibility fixes. Besides about:preferences, that includes a number of fixes to about:config, userChrome.css, userContent.css, and a number of add-ons.

I am not quite sure what the Autoconfig can do, or how to set it up, but I understand I would need to manually track down and copy all my safety settings, which isn't even possible with the current about:config. And wasn't practical with the old one.

Anyway, trying to follow debugging instructions, which often involve creating new profiles, and then copying everything to these profiles so I can test them relatively safely, has gradually screwed up my Firefox installation. A lot of freezes, the url bar going unresponsive, etc.

Maybe if I can sync to a dummy location and then back I can fix this. I don't know what else I can do.

Asked by MarjaE 1 month ago

Last reply by cor-el 1 month ago

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Windows can't find Firefox-follow up

I just posted a question asking for help because I kept getting an error message saying that Windows couldn't locate Firefox. I just figured out how to fix it. I copied … (read more)

I just posted a question asking for help because I kept getting an error message saying that Windows couldn't locate Firefox.

I just figured out how to fix it. I copied the exe file and pasted it back into the program folder as a copy.

The copy file works fine.

Asked by rcitti1 1 month ago

Last reply by AliceWyman 1 month ago

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Plzzz help!!!!!

dupe of https://support.mozilla.org/en-US/questions/1289605 - locking this thread AdapterDeviceID: 0x1c02 AdapterDriverVersion: 26.21.14.4250 AdapterSubsysID: 11c21b4c A… (read more)

dupe of https://support.mozilla.org/en-US/questions/1289605 - locking this thread


AdapterDeviceID: 0x1c02 AdapterDriverVersion: 26.21.14.4250 AdapterSubsysID: 11c21b4c AdapterVendorID: 0x10de AvailablePageFile: 9555845120 AvailablePhysicalMemory: 11241431040 AvailableVirtualMemory: 138531514019840 BIOS_Manufacturer: American Megatrends Inc. BreakpadReserveAddress: 1713406214144 BreakpadReserveSize: 83886080 BuildID: 20200217142647 CPUMicrocodeVersion: 0x9a CrashTime: 1591246653 DOMIPCEnabled: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1591246300 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Beijing Kingsoft Security software Co.,Ltd":["kwsui64.dll","kisfdpro64.dll"],"Microsoft Corporation":["msvcp140.dll","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["wscapi.dll","usp10.dll","NapiNSP.dll","winrnr.dll","pnrpnsp.dll","wshbth.dll","amsi.dll","dbgcore.dll","webauthn.dll","wininet.dll","wbemsvc.dll","fastprox.dll","wbemcomn.dll","wbemprox.dll","Windows.Globalization.dll","DWrite.dll","urlmon.dll","dbghelp.dll","iertutil.dll","BCP47mrm.dll","Bcp47Langs.dll","ColorAdapterClient.dll","mscms.dll","avrt.dll","npmproxy.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","wtsapi32.dll","netprofm.dll","nlaapi.dll","wsock32.dll","D3DCOMPILER_47.dll","d3d11.dll","dcomp.dll","WINMMBASE.dll","winmm.dll","uxtheme.dll","dwmapi.dll","version.dll","DXCore.dll","dxgi.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","winsta.dll","userenv.dll","umpdc.dll","msasn1.dll","powrprof.dll","profapi.dll","kernel.appcore.dll","msvcp_win.dll","cryptsp.dll","wintrust.dll","win32u.dll","gdi32full.dll","crypt32.dll","KERNELBASE.dll","bcryptPrimitives.dll","ucrtbase.dll","bcrypt.dll","windows.storage.dll","cfgmgr32.dll","ole32.dll","kernel32.dll","shlwapi.dll","imm32.dll","combase.dll","user32.dll","ws2_32.dll","clbcatq.dll","shell32.dll","rpcrt4.dll","SHCore.dll","oleaut32.dll","nsi.dll","setupapi.dll","msvcrt.dll","sechost.dll","psapi.dll","msctf.dll","gdi32.dll","advapi32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","nss3.dll","mozglue.dll","lgpllibs.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 177 StartupCrash: 1 StartupTime: 1591246653 SystemMemoryUsePercentage: 34 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20200217142647","version":"73.0.1","vendor":"Mozilla","displayVersion":"73.0.1","platformVersion":"73.0.1","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16318,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"zh-Hans-CN","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":836},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":"NVIDIA GeForce GTX 1060 3GB","vendorID":"0x10de","deviceID":"0x1c02","subsysID":"11c21b4c","RAM":3072,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumd.dll","driverVendor":null,"driverVersion":"26.21.14.4250","driverDate":"2-24-2020","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":144,"pseudoDisplay":false}],"features":{"compositor":"none","gpuProcess":{"status":"blocked"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-no-angle"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["金山毒霸铠甲防御"],"antispyware":null,"firewall":["Windows 防火墙"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"zh-CN","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"accessibility.force_disabled":1,"browser.cache.disk.capacity":1048576,"browser.search.region":"CN","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","extensions.screenshots.disabled":true,"privacy.donottrackheader.enabled":true},"sandbox":{"effectiveContentProcessLevel":5},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 13112:"Gecko_IOThread",14180:"Timer",7220:"Link Monitor #1",12508:"Socket Thread",18936:"JS Watchdog",18576:"JS Helper",11508:"JS Helper",14060:"JS Helper",452:"JS Helper",11024:"JS Helper",8612:"JS Helper",1536:"Cache2 I/O",11776:"Cookie",12456:"StreamTrans #1",14084:"GMPThread",13176:"Worker Launcher",12692:"WindowsVsyncThread",17308:"Compositor",15268:"ImgDecoder #1",15008:"ImageIO",12812:"IPDL Background",6896:"DOM Worker",5756:"StreamTrans #2",5316:"QuotaManager IO",16140:"StreamTrans #3", Throttleable: 1 TotalPageFile: 18184658944 TotalPhysicalMemory: 17110917120 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 3.44 Vendor: Mozilla Version: 73.0.1 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 服务提供商 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP 服务提供商 : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 服务提供商 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP 服务提供商 : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: zh-CN

Asked by 365176255 2 months ago

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Hi, i've just installed a new version of firefox, i logged in with my account but i've lost my passwords, preference and everything

Hi Sync is not working, i made a new fresh install, changed my password and on this mac and my mobile sync is not working, while in another laptop my preferences, passwor… (read more)

Hi Sync is not working, i made a new fresh install, changed my password and on this mac and my mobile sync is not working, while in another laptop my preferences, passwords and everything are there. Now i'm afari to close the other laptop, i could change every password (and they are difficult to remember)

Asked by pietro.bottioni 2 months ago

Last reply by AliceWyman 2 months ago

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My computer slows to a point where it fails to respond to inputs. A yellow band appears, saying, "A web page is slowing down your computer. What would you like to do?" I click STOP, but that does nothing.

Well, I guess when I wrote the above I was expecting whatever help you might be able to give. Obviously, I'd like the problem fixed; how its done is up to someone who und… (read more)

Well, I guess when I wrote the above I was expecting whatever help you might be able to give. Obviously, I'd like the problem fixed; how its done is up to someone who understands the problem and knows a whole lot more about these things than I do, and can communicate the procedure to me. (For some reason the Subject box above says that I've entered 574 characters EVEN AFTER I'VE DELETED MORE THAN HALF OF IT)

Asked by churchylafemme 2 months ago

Last reply by jscher2000 2 months ago

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  • Archived

Why can't I use the unsecure website into my router anymore?

HTTP://192.168.1.1 worked then I added SSL security and tested it using HTTPS://192.168.1.1. I had to add an exception to get back into the configuration page and I can't… (read more)

HTTP://192.168.1.1 worked then I added SSL security and tested it using HTTPS://192.168.1.1. I had to add an exception to get back into the configuration page and I can't use HTTP://... anymore, any ideas why? I'm using the most recent version of Firefox.

Asked by Waylon 7 months ago

Answered by cor-el 7 months ago

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I can't log in to my bank account

I get the message Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Every time I try to… (read more)

I get the message

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Every time I try to log in to my account. All other sites appear to work correctly.

This happened this week, what is going on with Firefox? I can log in to my bank account from another browser. I have version 70.0.1 (64 bit).

Asked by Ken Cooper 8 months ago

Answered by FredMcD 8 months ago

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After attempting all solutions, this browser uses 800 mgs idling on the homepage.

Before the attempted "repairs" I had a browser that idled at 700mgs on the home page of the browser, now after over 15 hours on this damnable site, and all the repairs at… (read more)

Before the attempted "repairs" I had a browser that idled at 700mgs on the home page of the browser, now after over 15 hours on this damnable site, and all the repairs attempted the browser now idles at 800mgs on the home page. It seems the "people" of mozilla have deleted my previous question since the Moderator came out to brow beat and insult me because jscher2000 withheld the data needed and start investigating my use of the browser rather than answer question.

Asked by Henry 3 months ago

Last reply by cor-el 3 months ago

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YouTube dropping support for Firefox?

YouTube indicates that my browser is obsolete and I should update or replace it. I am using an iPad and Firefox for iOS. One of the links it offers is the Firefox link. I… (read more)

YouTube indicates that my browser is obsolete and I should update or replace it. I am using an iPad and Firefox for iOS.

One of the links it offers is the Firefox link.

I updated to Firefox for iOS Version 24.1 (17574) and tried again, but get the same message that my browser is obsolete and will soon be unsupported or dropped.

Is this a version issue, a licensing issue between Firefox and google, an add-in, or something else?

Thanks.

Asked by ed9213 4 months ago

Last reply by McCoy 4 months ago