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Firefox suddenly disabled all my add-ons

I got home, turned on the PC, loaded up Firefox, and ALL my addons are disabled and tossed into their 'legacy' pool of crap. No happy colorful theme, NO adblocker, no Gho… (read more)

I got home, turned on the PC, loaded up Firefox, and ALL my addons are disabled and tossed into their 'legacy' pool of crap. No happy colorful theme, NO adblocker, no Ghostery... it even disabled my Bitdefender add-ons. Something is NOT right here. Anyone know what's going on? Firefox has NOT updated in at least a week or two, so I doubt it was an update breaking anything.

Asked by Pretzelisdead 1 year ago

Answered by Chris Ilias 1 year ago

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Facebook isn't loading properly using Firefox but does using Chrome, why ?

One main reason I am asking about this is because I have to download screenshots for a group I'm in and organise tables etc... For every photo added of games played, resu… (read more)

One main reason I am asking about this is because I have to download screenshots for a group I'm in and organise tables etc... For every photo added of games played, results etc... I don't get to see the relevant information I need to be able to download it.

I've tried uploading 2 pictures to here to show what I mean but they won't upload either even though they are under 1mb. Basically, when you click on any picture on facebook, you get a distorted version of that picture, or, there are no options available for downloading it etc.. When I access the same pictures on Chrome, I can like it, download it etc...and everything else is also listed, so I don't understand how Firefox isn't showing any of it.

As both browsers are on this same computer, both upto date etc..., does anyone have any idea why Firefox isn't showing everything ?

Your help would be appreciated immensely as this really is doing my head in :(

Asked by QPRTYPOWER 1 year ago

Last reply by QPRTYPOWER 1 year ago

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How to turn off update notice?

I get it Mozilla, you want us to update Firefox. But it's my computer and I want to choose when to do it. Stop with the multiple notifications and bring back the abilit… (read more)

I get it Mozilla, you want us to update Firefox. But it's my computer and I want to choose when to do it. Stop with the multiple notifications and bring back the ability to turn them off.

Anyone know of a hack that will turn these off? Other threads on the subject have been turned off, with no real solution. Thank you.

Asked by SMAdler 1 year ago

Last reply by artisticforge 11 months ago

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adblockplus was just disabled in my firefox v52.9.0 browser, on my Windows XP computer. How can I reactivate?

This morning Adblock Plus was disabled in my browser. the message n the EXTENSIONS PAGE reads: "Adblock Plus - free ad blocker could not be verified for use in Firefox an… (read more)

This morning Adblock Plus was disabled in my browser.

the message n the EXTENSIONS PAGE reads: "Adblock Plus - free ad blocker could not be verified for use in Firefox and has been disabled".

I've been Adblock PLus using for years, on both my computers. And it still functions on my Windows 10 desktop. Is this because it is Windows XP? Can I do anything to reacivate it?

I tried to add Adblock Plus again on the computer - but that did not work either. I get a message that says: "Download failed. Please check your connection' - but I am using the connection without problems everywhere else!

Asked by mnalep 1 year ago

Last reply by W1shb0ne_Snap 1 year ago

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All addons disabled for being unsupported

Suddenly while browsing, I got a bar notification saying that some of my addons had been disabled because they were unsupported. Clicking the button took me to a page tha… (read more)

Suddenly while browsing, I got a bar notification saying that some of my addons had been disabled because they were unsupported. Clicking the button took me to a page that showed no addons, but linked to a page for Legacy Addons in which I found 25 of my addons (That's literally all but 2) have been marked as "not verified for use in Firefox" and disabled, despite literally all of them working mere seconds again and a large majority of them being obtained directly from Mozilla's official addon website! Firefox didn't even receive an update or anything, they just all randomly got flagged out of nowhere for no reason. Why are all of my addons suddenly marked as unverified and disabled, and how can I enable them all again?

(The uploaded image doesn't seem to be showing in the support thread, so here's a direct link https://puu.sh/Dnxlm/b471b782d7.PNG )

Asked by EasternSanarise 1 year ago

Answered by Chris Ilias 1 year ago

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I logged in to my account, but nothing is syncing. I don't have any bookmarks nor add-ons synced. What do i do?

Dear Mozilla team, Recently i installed a Mozilla browser on a new device. I log in to my account but nothing is getting synced. I have over 500 bookmarks and several add… (read more)

Dear Mozilla team,

Recently i installed a Mozilla browser on a new device. I log in to my account but nothing is getting synced. I have over 500 bookmarks and several add-ons and those are information that are of utter importance to me. They contain half of my work and research.

Please provide me assistance with this case.

Warmest regards, Kenan

Asked by kensh3 1 year ago

Last reply by Wesley Branton 1 year ago

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I'm unable to change menu language

The main "Firefox" menu is in Japanese, but all the rest of the menus (File, Edit, View, History, etc.) are in English. How can I change the "Firefox" menu's language ba… (read more)

The main "Firefox" menu is in Japanese, but all the rest of the menus (File, Edit, View, History, etc.) are in English.

How can I change the "Firefox" menu's language back to English? I've already tried it in settings.

I am unable to attach screenshots for an unknown reason so will instead link them here:

https://take.ms/K86Jh

https://take.ms/IhA2L

https://take.ms/5qMoL

MacOS 10.14.4 FF Quantum 66.0.3 (64-bit)

Asked by mgibson323 1 year ago

Answered by Chris Ilias 1 year ago

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Firefox 66 still auto-plays videos

I'm on Linux, and updated to Firefox 66 yesterday. I was looking forward to the new feature that disallows websites auto-playing videos. But I found that it's not the cas… (read more)

I'm on Linux, and updated to Firefox 66 yesterday. I was looking forward to the new feature that disallows websites auto-playing videos. But I found that it's not the case. For example, https://www.bloomberg.com/news/articles/2019-03-19/how-an-extra-man-in-cockpit-saved-a-737-max-that-later-crashed still starts playing the video automatically. This is just one of the many I've tried so far.

Am I missing any settings? There was none I could find having done a quick search on the preference page.

Asked by Jeenu 1 year ago

Answered by cor-el 1 year ago

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Disable middle click tab bar

Why is this a feature without the option to disable when none of the other browsers has this feature? It's really annoying trying to close a tab only to open a new one ag… (read more)

Why is this a feature without the option to disable when none of the other browsers has this feature?

It's really annoying trying to close a tab only to open a new one again because you middle clicked on the empty portion of the tab bar.

Asked by ZetiX 1 year ago

Answered by cor-el 1 year ago

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extentions not working

I was watching a video on netflix and suddenly a notice popped up saying some extensions have been disabled.. Ive spent some time looking into the matter and even reinsta… (read more)

I was watching a video on netflix and suddenly a notice popped up saying some extensions have been disabled.. Ive spent some time looking into the matter and even reinstalled firefix and it will not allow me to download any extensions at all and the ones ive used for over 3 years now suddenly don't work... wtf is going on? Upon trying to add any extention it says downloadfailed check connection.. but im connection, nothing has changed.. no new software.. so why the random bullshit suddenly?

Asked by endgame02 1 year ago

Answered by jscher2000 1 year ago

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How to I re-enable my add-ons?

Firefox has taken it upon itself to protect me by disabling add-ons I've been using for a long time. One of them was my speed dial with all the links I visit regularly. I… (read more)

Firefox has taken it upon itself to protect me by disabling add-ons I've been using for a long time. One of them was my speed dial with all the links I visit regularly. I didn't ask for this protection, and I'm not happy with it. I tried going through the process suggested on Mozilla support, but wasn't successful.

Any suggestions on how to get my add-ons back?

Asked by Marklayne 1 year ago

Answered by jscher2000 1 year ago

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For add ons get: Download failed. Please check your connection. message

My Adguard add on was disabled by Firefox about midnight May 3, 2019. Now when I try to install Adguard or any other add on I get the message, "Download failed. Please c… (read more)

My Adguard add on was disabled by Firefox about midnight May 3, 2019. Now when I try to install Adguard or any other add on I get the message, "Download failed. Please check your connection." The message occurs whether or not I am signed in to my Firefox account. My security package is Norton Online provided and updated through my ISP Earthlink. Thanks, in advance, for your attention to my problem.

Asked by robertjh 1 year ago

Answered by Chris Ilias 1 year ago

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All add-ons suddenly blocked for being unsigned

All of my add-ons were suddenly blocked and disabled while watching a video on Amazon's Prime Video service. When I go to the Add-Ons manager they are all listed under th… (read more)

All of my add-ons were suddenly blocked and disabled while watching a video on Amazon's Prime Video service. When I go to the Add-Ons manager they are all listed under the Unsupported section. Clicking the More Information link for each takes me to https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox

Now, I can't vouch for each of the Add-Ons I've listed below, but I know that the HTTPS Everywhere add-on (2019.5.2.1) has a valid signature and has been working for months for me on the up to date version. All of the add-ons I have are still up on addons.mozilla.org, I just can't use them. Any attempt to download them from addons.mozilla.org results in a "Download failed. Please check your connection." error message:

AdBlocker Ultimate CanvasBlocker Google Search "View Image" Button Greasemonkey HTTPS Everywhere Privacy Badger

Asked by DeLurk 1 year ago

Answered by Chris Ilias 1 year ago

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Unable to install replacement ad blocker

I got the notification that my ad block plus was not signed. I uninstalled it and since then have tried to install four different ad blockers. All of them result in "dow… (read more)

I got the notification that my ad block plus was not signed. I uninstalled it and since then have tried to install four different ad blockers. All of them result in "download failed. Please check your connection". My FF version is 66.0.3 on Mac OS 10.14.x.

Asked by bdw200 1 year ago

Last reply by jscher2000 1 year ago

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extensions not working

All at once, extensions/ add-ons just stopped working. Nothing was installed, or added on. Nothing was being done. Just basic browsing. Then all at once they disappea… (read more)

All at once, extensions/ add-ons just stopped working. Nothing was installed, or added on. Nothing was being done. Just basic browsing. Then all at once they disappeared... now marked as legacy.... impossible.

x-notifier 1password ablock plus amazon assistant lastpass ebates rakuten wikibuy etc

Yes, I have the latest browser. Yes, I downloaded it again. v 66.03

Asked by Michael 1 year ago

Last reply by Rich_S 1 year ago

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What Syntax or Format Should The HTML File Be For Booksmarks Import

Hey guys, We are creating a HTML file from scratch of URL's needing to be imported as bookmarks into Firefox. The file is generated by Microsoft Excel, which means it ha… (read more)

Hey guys,

We are creating a HTML file from scratch of URL's needing to be imported as bookmarks into Firefox. The file is generated by Microsoft Excel, which means it has lots of fun unnecessary code in the HTML file.

The Firefox Help is full of How To's from other browsers, however, we were not able find any details about syntax when one creates a HTML file outside of other browsers.

Is there any specific format or syntax the HTML file should be setup in in order to successfully import them into Firefox Bookmarks?

Thanks for your help.

Asked by smartfinds 1 year ago

Last reply by cor-el 1 year ago

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Can you please merge my old Firefox account that had my work email that I no longer have access to with my new Firefox account?

I want to merge my old work email Firefox account with my new personal email account. I no longer have access to the work email account. [Personal information removed by… (read more)

I want to merge my old work email Firefox account with my new personal email account. I no longer have access to the work email account.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by CAPTWendy 1 year ago

Answered by FredMcD 1 year ago

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Why is Dissenter not supported?

I understand that Firefox has removed Dissenter as a plug in. Why would this be blocked? I think that it is wonderful to be able to discuss websites and posts, specially … (read more)

I understand that Firefox has removed Dissenter as a plug in.

Why would this be blocked?

I think that it is wonderful to be able to discuss websites and posts, specially when most news outlets disable comments and one isnt able to discuss what has been said. Particularly when what has been said is dubious or questionable.

I love Firefox and have been donating each month to support this awesome platform for quite some time now, however, I am keen to get an answer to my question in order to reassure my loyalty.

Asked by testesla 1 year ago

Last reply by jscher2000 1 year ago