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Firefox web browser has lost all my bookmarks, sign ins and passwords

When I opened Firefox web browser it did an update today, and since then I cannot find my bookmarks, sign ins or passwords. I need help here and I am not very tech savvy … (read more)

When I opened Firefox web browser it did an update today, and since then I cannot find my bookmarks, sign ins or passwords. I need help here and I am not very tech savvy at over 72 years old.

Asked by Blair Milligan 19 hours ago

Last reply by cor-el 13 hours ago

No longer able to display a menu bar with many bookmarks, only 2 to >>.

previously I added bookmarks to a menu bar at top of firefox. Now I have a bar that displays 2 bookmarks than a >>. I cannot expand this limited display or create … (read more)

previously I added bookmarks to a menu bar at top of firefox. Now I have a bar that displays 2 bookmarks than a >>. I cannot expand this limited display or create a menu to display bookmarks though I can see them by clicking on the >>. Non of the menu suggestions is a fix.

Does anyone know how to control this and get me a more useful bookmarks menu display?

Asked by Eugene_Treeclimbing 1 week ago

Last reply by cor-el 5 days ago

Lost all bookmarks and history

After restarting Firefox i found I've lost all History and Bookmarks. I tried simply restarting computer and everything on here: https://support.mozilla.org/en-US/questi… (read more)

After restarting Firefox i found I've lost all History and Bookmarks.

I tried simply restarting computer and everything on here: https://support.mozilla.org/en-US/questions/1408758

I'm on a MAC, I'm not sure to do at this point, I had atleast 10 years of bookmarks!

let me know if there's any other solutions thx

Asked by doug120 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Deleted Bookmarks automatically keep reappearing

When I use 'Manage Bookmarks' and the Library to delete bookmarks and bookmark folders in addition to cleaning up duplicate bookmarks, the deleted folders and bookmarks a… (read more)

When I use 'Manage Bookmarks' and the Library to delete bookmarks and bookmark folders in addition to cleaning up duplicate bookmarks, the deleted folders and bookmarks automatically reappear in my Bookmark sidebar 1-2 hours later.

Initially, I had sync on but did not have Bookmarks checked for syncing. Deleted bookmarks and folders still reappeared. Then I turned off sync for this browser / machine. Deleted bookmarks and folders still reappeared.

I tried to see if there was a setting that enabled automatic restores of bookmark backups - but could not find one to turn off. I have tried refreshing the installation and starting again - using a one-time sync from another machine - but continue to be unable to permanently delete old / obsolete / duplicate bookmarks and folders.

I've also tried 2 Bookmark clean-up extensions. While I am able to delete duplicates and empty folders using these tools, 1-2 hours later they are back in the Bookmark sidebar.

Is there anyway to prevent the automatic restoration of the Bookmark Library?

Thank you

Asked by rmechsner 2 weeks ago

Last reply by cor-el 2 weeks ago

Bookmarks

As of today 5/20/2024 Firefox stopped saving bookmarks. The star turns blue to indicate the bookmark was saved, but when I check the folder in Bookmarks it's not there. … (read more)

As of today 5/20/2024 Firefox stopped saving bookmarks. The star turns blue to indicate the bookmark was saved, but when I check the folder in Bookmarks it's not there.

Asked by thallmike 3 weeks ago

Last reply by cor-el 3 weeks ago

lost bookmarks

I have to install firefox new everyday on a library computer, (short answer mine was stolen and I can't replace it for now). Anyway used to have no problem I would go i… (read more)

I have to install firefox new everyday on a library computer, (short answer mine was stolen and I can't replace it for now).

Anyway used to have no problem I would go in install firefox sign in and my bookmarks were repopulated. Today I installed firefox and nothing. No bookmarks, no add ons nothing its like a blank install with new profile.

I do not have a backup saved profile on this computer as it is a virtual machine and each day when it shuts down it wipes the programs and data installed. Because firefox repopulated the bookmarks each day when I re-installed it I was not aware I needed to create my own backup I assumed that it was just something in firefox that worked well and another reason why I prefere to use it.

Until today it was not an issue once I signed in everything would re appear but today its all gone. Is there anyway to recover this as it is very important that I do. I use these bookmarks a lot.

Asked by tofrke 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

bad app removes my bookmarks, how to recover?

I have many rare bookmarks. This time I sell my old laptop and rent another laptop. The laptop rental a strange windows version (probably a hack one) and some strange app… (read more)

I have many rare bookmarks. This time I sell my old laptop and rent another laptop. The laptop rental a strange windows version (probably a hack one) and some strange apps (like 360 what what), I uninstalled the 360 what what apps. Then I downloaded and installed firefox and open all bookmarks become 365whatwhat. I did not care it so much, I logged in my firefox account, but the bookmarks did not change! I click sync, all the bookmarks are still 365 or 360 whatwhat. All my previous bookmarks are lost. How to recover?

Asked by snowyyang 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

passwords

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on for… (read more)

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on forgot password ,will i lose my bookmarks and ad-ons and all the customized settings? pls help me in this situation i dont want to lose my data pls .

Asked by Origin17 17 4 weeks ago

Last reply by cor-el 4 weeks ago

Bookmarks Rearranging themselves

So on my Legion laptop, Windows 11 Home, the bookmarks keep rearranging themselves, iv also noticed A LOT of duplicates and folders which I did not add. I rebooted the la… (read more)

So on my Legion laptop, Windows 11 Home, the bookmarks keep rearranging themselves, iv also noticed A LOT of duplicates and folders which I did not add. I rebooted the laptop then tried scanning the it with WindowsDefender and Malwarebytes, and refreshing the application. On my desktop which is synced, there is no issue. I thought I was seeing things at first until I focused right on the bookmark tool bar and every 10-20 seconds one will just pop into a new position. Will a fresh install work? That's my next step, but wanted to see if there is a better solution.

Asked by Shawn Ianiri 1 month ago

Last reply by cor-el 1 month ago

Firefox Bookmarks not found on offline hard drive.

A bit desperate here. Windows crashed with no chance of repairing the installation. Hard drive And all files on it are accessible. Firefox had thousands of bookmarks for … (read more)

A bit desperate here. Windows crashed with no chance of repairing the installation. Hard drive And all files on it are accessible. Firefox had thousands of bookmarks for a very important project.

There seems to be no Firefox profile on the drive. Searched in hidden folders as well. Certainly not where it’s supposed to be: …\AppData\Roaming\Mozilla\Firefox\Profiles

Search for all files on the drive, but there seems to be no SQLITE or JSON files related to Firefox.

Not even a folder anywhere in the drive called Mozilla or Firefox or Profiles or Profile (at least not in relation to Firefox).

There’s no file called places.sqlite or bookmarkbackups anywhere on the drive.

The drive itself seems to be in a good condition and all other files are there and accessible. The file system doesn’t seem to be corrupt And man thousands of bookmarks were there before windows crashed.

Also checked places in \Roaming\ Just in case, as sometimes it could be found there for some installations.

Nothing found anywhere so far. Seems like running out of options.

Any ideas would be greatly appreciated.

Thank you very much everybody for your time and attention.

Asked by PrivateTech 1 month ago

Last reply by cor-el 1 month ago

Mozilla Firefox

I have about 30 bookmarks on Firefox I use all of them on a daily basis. When I opened my Mac today, it had different wallpaper on the screen. I could not find Firefox on… (read more)

I have about 30 bookmarks on Firefox I use all of them on a daily basis. When I opened my Mac today, it had different wallpaper on the screen. I could not find Firefox on my dashboard at all. I had to pull it from my launchpad app. Please help my... I'm desperate !! Kenneth Mee (medic1464@aol.com)

Asked by medic1464 1 month ago

Last reply by jonzn4SUSE 1 month ago