Showing questions tagged:

VPN incompatible with my Mac OS, need refund

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac. How do I submit f… (read more)

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac.

How do I submit for a refund?

Thanks, Erik

Open 1 60
Firefox Installation and updates
James replied 1 month ago

VPN - Wireguard Configuration

Hello, I just bought a yearly plan of the Mozilla VPN and would like to use it in a docker container using gluetun. However, I'm not able to find where can I see the conn… (read more)

Hello, I just bought a yearly plan of the Mozilla VPN and would like to use it in a docker container using gluetun. However, I'm not able to find where can I see the connection information. Is there a way to obtain the VPN tunnel information to configure my VPN over it? Thank you.

Open 1 40
Firefox Installation and updates
James replied 1 month ago

delete old firefox data with is blocked by admin rights and remove FF

Dear reader, I wanted to completely removed Firefox because i had some issues. Instead om removing I probably refreshed FF. Can somebody help with? 1. How to remove old … (read more)

Dear reader,

I wanted to completely removed Firefox because i had some issues. Instead om removing I probably refreshed FF.

Can somebody help with?

1. How to remove old FF data which is placed on my desktop and blocked for removal by admin rights. 2. How to completely remove FF without leaving any data (profiles, extensions)

I have tried to find this answers in the help sections but I was not able to find the solution for my situation.

Thanks in advance. With kind regards,

Ilco

Locked 1 20
Firefox Installation and updates
amoun replied 1 month ago

FF thinks I am on win 10 but I am on win 11.

I just downloaded the latest FF having had an old account. Working fine but I continually get a message that I am on windows 10, which is wrong. I am on Windows 11. The m… (read more)

I just downloaded the latest FF having had an old account. Working fine but I continually get a message that I am on windows 10, which is wrong. I am on Windows 11. The message has worn out its welcome. Is there a way to fix this.

Solved 1 40
Firefox Installation and updates
James replied 1 month ago

How to use Mozilla VPN on Chromebook

Before purchasing, I verified that Mozilla VPN will work on Chromebook (shown on the FAQ page for the VPN). Since I can't install software on a Chromebook, how do I go a… (read more)

Before purchasing, I verified that Mozilla VPN will work on Chromebook (shown on the FAQ page for the VPN). Since I can't install software on a Chromebook, how do I go about using Mozilla VPN on it?

Solved 4 40
Firefox Installation and updates
James replied 1 month ago

VPN mozilla

у меня был VPN mozilla, сегодня он просто исчез!!!! что это было?? установила MozillaVPN.msi , она запускается и сразу исчезает, даже не могу ввести почту, что за бред?… (read more)

у меня был VPN mozilla, сегодня он просто исчез!!!! что это было?? установила MozillaVPN.msi , она запускается и сразу исчезает, даже не могу ввести почту, что за бред???

Open 20
Firefox Installation and updates

Uninstall the Firefox app from my android phone

I can't sign in to my Google account and chrome is my preferred browser and I am getting messages saying that I am signed in to another browser. I want to try uninstallin… (read more)

I can't sign in to my Google account and chrome is my preferred browser and I am getting messages saying that I am signed in to another browser. I want to try uninstalling Firefox and hope that will allow me to get signed in to my Google account.

Open 1 60
Firefox Installation and updates
TyDraniu replied 2 months ago