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  • Solved

Computer down / MS365 application for a solution paid for but unused after their request to change my email address and PW !!

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have bee… (read more)

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have been trying to get rid of MS365 which I never used but have been charged for a solution , but have been blocked and refused cancellation after they asked me to change my email address and PW . Insanely confusing !

Asked by jmpianoprof 23 hours ago

Answered by jmpianoprof 23 hours ago

Context Menu Assistance - How to add "Open Link in New Tab" to Context Menu when Right Clicking on an Image in the Image Tab in Search Engines

Hello! I am having an issue where when I right click an image when on the image tab of a search engine, it only has the "Open Image in New Tab" choice in the context men… (read more)

Hello!

I am having an issue where when I right click an image when on the image tab of a search engine, it only has the "Open Image in New Tab" choice in the context menu, with no ability to open the website the image is on in said context menu. ("Open Link in New Tab")

I know this is the opposite of what most folks want, but I see it this way: If you open the image from the context menu right from the search page, it only opens the tiny, fuzzy image that you already could see on the search page. I don't want, nor need, the tiny, pixelated image that I am already looking at.

I want to be able to open it right to the page that the image is on. That way I can see the image in full resolution, or look at the page it is from.

Is there any add-on or code or anything that could help me? I've searched and searched, but nothing I've found has worked.

TL;DR I want to remove "Open Image in New Tab" and replace it with "Open Link in New Tab" from the context menu when clicking on images in the image tab of search engines on Firefox. Is there any add-on or code or anything that could help me?

Asked by Amanda 2 days ago

Pop Up Blocker Not Working

FF does not block pop ups when box checked. Firefox Permissions yesterday blocked Pop Up for viewing my online documents with message "Permission to access file denied… (read more)

FF does not block pop ups when box checked.

Firefox Permissions yesterday blocked Pop Up for viewing my online documents with message "Permission to access file denied" .

I was able to view my online documents after Adding the merchants website to Firefox Permission Exception for Pop Ups, clicked "Allow" and Clicked "Save Changes".   

Next day, the Merchants website no longer appear in Permission Pop Up Exceptions Window, its now empty.

And now I am no longer able to block viewing my online documents as Pop Ups - my online documents are no longer Blocked when I click the "View" button -even though Permission Block Pop Ups box is checked and no websites appear in Permission block Pop Ups Exception Window.

I have tried a few suggestions from Reddit which did not solve the issue.

Please help.

Asked by clb6 4 days ago

Reopening Firefox with the same tabs

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser. I normally keep four tabs pinne… (read more)

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser.

I normally keep four tabs pinned and about five additional tabs open for browsing and work. In the past, I could simply click the X to close Firefox, and when I reopened it, all my tabs that are pinned and unpinned would automatically come back. Recently, this stopped happening. Now, if I close Firefox, it opens with a fresh window instead of restoring my previous tabs.

I’ve already checked the setting under General/Startup, and Open previous windows and tabs is enabled. Because of this issue, I avoid closing Firefox entirely, since rebuilding all my tabs each time has become a hassle.

Is there a way to fix this? Any suggestions would be appreciated.

Thanks :)

Asked by emailmesteve 2 months ago

Last reply by jscher2000 - Support Volunteer 4 days ago

How to unhide Firefox Labs when Firefox Studies is greyed out.

My Firefox Labs tab disappeared after the update. Instructions online point me towards enabling studies to access it again, yet my box for Studies was also greyed out. Wh… (read more)

My Firefox Labs tab disappeared after the update. Instructions online point me towards enabling studies to access it again, yet my box for Studies was also greyed out. Which conflict setting could be the cause here?

Asked by Pseudoryx 4 days ago

  • Locked

Disabling AI in Firefox/Preventing future AI activation

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future? I do not want AI running on my machine. I do not wa… (read more)

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future?

I do not want AI running on my machine. I do not want AI integration in my browser. I understand I will still run into AI in the wilds of the internet, but I especially do not want these features enabled ON MY OWN MACHINE in an update without me specifically opting into them. Installing and enabling this without user opt-in communicates clear disrespect to the users.

I did a cursory search here for similar questions and Mozilla staff appear to be stating there will be no AI in Firefox unless the user specifically enables it, and it is as simple as disabling them via settings if "accidentally" enabled. This was not my experience, and it is alarming to see false information provided to users .

I have found other sources indicating the following must be set to false in about:config in order to disable browser-side AI/AI integration: browser.ml.chat.enabled browser.ml.chat.page.footerBadge browser.ml.chat.page.menuBadge browser.ml.chat.shortcuts browser.ml.chat.shortcuts.custom browser.ml.chat.sidebar browser.ml.checkForMemory browser.ml.enable browser.ml.linkPreview.shift

Is that all of them, will these disable ALL of the AI in Firefox?

Are there any other settings I need to set to false to ensure no AI is either running on my machine or the browser is not integrating AI functionality from third parties?

Is there any way to ensure Mozilla doesn't force AI features to be enabled without my say-so (again)?

Are there any privacy-minded browsers comparable to Firefox that DO respect their users with regards to forcing AI on them? It may be time to jump ship.

Asked by Herb Burgleman 3 months ago

Last reply by James 1 week ago

How to change the Google account on the sidebar's Gemini chatbot

So I have two Google accounts, let's call them Antelope and Bear. Antelope is my "main" account, but I use Bear for a lot of things too, which includes Gemini. So, if I w… (read more)

So I have two Google accounts, let's call them Antelope and Bear. Antelope is my "main" account, but I use Bear for a lot of things too, which includes Gemini. So, if I want to use the Gemini chatbot option on Firefox's sidebar, it would make the most sense to use it under my Bear account, since that way I can access my previous chats and all that. However, when I open the Gemini chatbot, it automatically logs me in as Antelope. And when I click on the account's profile picture to swap to Bear, it instead opens the Gemini site on a new tab, in which I am indeed logged in as Bear, but the sidebar remains stuck on the Antelope account. I've tried the "reload Gemini" option, restarting Firefox, and clearing the cache, but nothing works. I think I could fix it by logging out of both accounts, then logging in only as Bear, letting the sidebar "grab" that account, and then logging in as Antelope, but I wanted to know if there's an easier/cleaner way to go about it. Thank you in advance.

Asked by ansblox.nospam 1 week ago

Win10 taskbar right-click menu: Completely disable Frequent/Recent

To start, both Windows and Firefox are running latest versions as of now. I recently found that Firefox had a list of frequent sites being displayed by right-clicking on… (read more)

To start, both Windows and Firefox are running latest versions as of now.

I recently found that Firefox had a list of frequent sites being displayed by right-clicking on any of the Firefox tabs in the Windows taskbar. I found that to disable this, I need to use the "browser.taskbar.lists.frequent.enabled" flag in "about:config". Setting this to false indeed disabled this, but it was replaced by "Recent" tabs instead. There is also "browser.taskbar.lists.recent.enabled" flag but this does not affect whether or not the Recent tabs list is displayed. Nor does "browser.taskbar.lists.enabled", nor does changing the max number of list items.

The closest I can seem to get it to displaying nothing here is to keep the Frequent list active, and set it to a max of "1" item. Anything else displays a long list of Recent items.

I don't think this is correct behaviour for these flags... If anyone has any other ideas here, that'd be great, thanks!

Asked by BR 1 week ago

Last reply by Denys 1 week ago

desktop icons for web (not app) shortcuts all display as generic white page icons

firefox is my browser. i have windows 11. all of my web (not app) shortcut icons on desktop are the white blank page icon. i used to see the icons for the sources -- the … (read more)

firefox is my browser. i have windows 11. all of my web (not app) shortcut icons on desktop are the white blank page icon. i used to see the icons for the sources -- the newspapers, etc. none of the standard windows fixes for this have worked. was there a firefox policy change that causes this? i Free Up Space to Onedrive for everything on desktop, but even when I apply Keep on This Device, the source icons still don't appear, so I don't think Onedrive is the issue. in some unsynced folders on the PC, web links appear with a generic blue planet icon, which is as generic as the white page icons on the desktop. I've tried the fixes for windows 11 but none of them have worked. any ideas of a firefox fix for this? thanks!

Asked by jruth26 1 week ago

Last reply by jonzn4SUSE 1 week ago

FileSystemAPI

"Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and … (read more)

"Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor."

Asked by Phil M 1 week ago

Last reply by Paul 1 week ago

How to set Mozilla VPN to specific country for one tab only in Firefox for Mac

When using Firefox on a Mac, how can we set the Mozilla VPN to one specific country for one tab only? There are instructions for doing so, but it's only applicable to Fir… (read more)

When using Firefox on a Mac, how can we set the Mozilla VPN to one specific country for one tab only? There are instructions for doing so, but it's only applicable to Firefox for Windows.

Asked by Zzzflagdop44 2 weeks ago

Last reply by Paul 2 weeks ago

audible bell tones ONLY produced with Firefox

No other browser or software is behaving as Firefox regarding playing a tone if I select a menu pull down or Right click on a tab etc. The answers regarding Sounds from … (read more)

No other browser or software is behaving as Firefox regarding playing a tone if I select a menu pull down or Right click on a tab etc.

The answers regarding Sounds from the internet do not correct this as I've already disabled Windows tones. This is specfic to Firefox only. I've tried shutting off extensions and restarting the browser in safe mode or troubleshoot mode. The browser still plays tones with mouse clicks. If I silence Mozilla with my windows area then I can't listen to video audio such as youtube. Toggling audio off and on is annyoing and was never necessary before. This is must be a software issue within the browser.

Why the tones have suddenly begun when they never have before is a mystery. I don't get tones anywhere else.

I can't believe Firefox doesn't have a simple toggle within it's own software. It needs one now.

Asked by kevinp5571 2 weeks ago

Splitting a screen

Device name DESK Processor AMD Ryzen 3 3100 4-Core Processor (3.59 GHz) Installed RAM 16.0 GB System type 64-bit operating system, x64-based processor Edit… (read more)

Device name DESK Processor AMD Ryzen 3 3100 4-Core Processor (3.59 GHz) Installed RAM 16.0 GB System type 64-bit operating system, x64-based processor

Edition Windows 11 Home Version 25H2 Installed on ‎12/‎01/‎2026 OS build 26200.7623 Experience Windows Feature Experience Pack 1000.26100.275.0

Hello,

I have two windows in Firefox that I would like to tile so that I can compare the contents of each. Is this possible ? Regards

pyor66

Asked by pyor66 2 weeks ago

Last reply by Denys 2 weeks ago