Every time there is an update, Firefox creates a new profile and hides all passowrds etc.

Every time there is an update, Firefox creates a new profile and hides all passwords etc. It is therefore impossible to work with it now. With 157 I now have a worthless … (read more)

Every time there is an update, Firefox creates a new profile and hides all passwords etc. It is therefore impossible to work with it now. With 157 I now have a worthless Firefox, because all links, passwords, settings etc have been cleared and a new profile has been created.

Solved 3

After new update, a multiple popups for Mcafee & Mozilla keep appearing over & over and I can't get rid of them

When the new update arrived yesterday, I started getting multiple popups from McAfee & Mozilla. Three stay on the screen at once, and when I X one, another appears i… (read more)

When the new update arrived yesterday, I started getting multiple popups from McAfee & Mozilla. Three stay on the screen at once, and when I X one, another appears instantly. This appears to be a scam trojan, but 3 different excellent anti-virus programs have not found anything. This never happened until the latest update. What do you know about this? I don't want to uninstall & start over, but what other suggestion do you have? p.s Usually when I right click on one of them, it takes me to a McAfee ad. I just clicked on one that gave me the option to turn off notifications. That seemed to stop it, at least for now. Am I the only one with this problem? [redacted email from community support forum]

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opening pdfs from a hyperlink in Adobe

Previous to the recent update I was able to click on a hyperlink, it would load then automatically download the pdf and then automatically open in Adobe. Now it just ope… (read more)

Previous to the recent update I was able to click on a hyperlink, it would load then automatically download the pdf and then automatically open in Adobe. Now it just opens in Firefox. I have changed the settings to open downloaded pdfs to Adobe but it still opens in Firefox and does not download. I have tried changing the PDF setting to save automatically and it still does not download or save it just opens in a new tab in Firefox.

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Cannot access Staples.com

Lately, I cannot get to staples.com. I think it started after the last update, but I'm not sure. I never had a problem before, and Staples is a well-known national compan… (read more)

Lately, I cannot get to staples.com. I think it started after the last update, but I'm not sure. I never had a problem before, and Staples is a well-known national company for office products. I've restarted Firefox in troubleshoot mode, but the result is the same. Chrome and Edge have no problem accessing the site, so it's a puzzle why Firefox cannot. If anyone has any ideas about how to proceed, I'll appreciate it.

Open

Profile swtich button does not show up in profile menu

Title. Whenever I click the profile button on just this profile, it doesn't give me the option to switch to different profiles. This problem doesn't exist on my other pro… (read more)

Title. Whenever I click the profile button on just this profile, it doesn't give me the option to switch to different profiles. This problem doesn't exist on my other profiles.

Open

Facebook won't let me change password because it doesn't recognize my device (Firefox).

Facebook doesn't recognize me from visit to visit so I can't update my password, which possibly was included in a data breach. I've tried allowing cookies from Facebook. … (read more)

Facebook doesn't recognize me from visit to visit so I can't update my password, which possibly was included in a data breach. I've tried allowing cookies from Facebook. Didn't work. Thoughts?

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I can't access Yahoo mail after recent Firefox Upgrade

I can no longer access Yahoo mail after recent Firefox Upgrade. Here's the error message: An error occurred while processing your request. Reference #97.53c90b17.179121… (read more)

I can no longer access Yahoo mail after recent Firefox Upgrade. Here's the error message:

An error occurred while processing your request. Reference #97.53c90b17.1791216685.53582662 https://errors.edgesuite.net/97.53c90b17.1791216685.53582662

I have been using Firefox forever and never had this problem.

Open

Firefox freezes too often, Chrome does not - I use MS 10 extended support - should I change to Chrome permanently

Preferred Firefox for most of my online use in my 82-year career in the ICT space - why has it deteriorated so badly? Am using Chrome for now, works perfectly, doses not … (read more)

Preferred Firefox for most of my online use in my 82-year career in the ICT space - why has it deteriorated so badly? Am using Chrome for now, works perfectly, doses not freeze up my browsing or simultaneous use like Word or outlook. Should I abandon Firefox and switch to Chrome permanently?

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Can I move elements of menu bar around, or add new elements?

Hello, apparently with the newest update to Firefox, they decided to change locations for elements like the sidebar and extension icons and the forward and back arrows. I… (read more)

Hello, apparently with the newest update to Firefox, they decided to change locations for elements like the sidebar and extension icons and the forward and back arrows. Is there any way to change these back to their previous locations (e.g., forward/back arrows on left side of search bar)? Also, I appear to be missing the icons for refreshing a page and opening a downloaded document. Where can I find these and how do I add them back to my header bars? I didn't find anything under the Settings menu.

Any help appreciated, as these apparently tiny changes are driving me crazy. I especially miss the refresh and open download buttons.

Thank you!

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