Showing questions tagged: Show all questions

How do I copy over backed up JSON bookmarks?

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can … (read more)

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can in Notepad if I want to look at hundreds of pages of gibberish that would take days to copy and paste over. In my updated Firefox it offers a Restore function but to do that I have to wipe out all my existing Bookmarks. Who dreams of this stuff? Why would anyone sane want to do that?

Asked by moz2u 1 day ago

Last reply by cor-el 7 hours ago

Display driver crashes viewing rumble w/newley downloaded and installed 103.0.0

Yesterday I downloaded and installed 103.0.0 Went to a website to view a rumble video, display driver crashed, had to restart computer. Today I checked for new version sa… (read more)

Yesterday I downloaded and installed 103.0.0 Went to a website to view a rumble video, display driver crashed, had to restart computer. Today I checked for new version saw 103.0.1. Downloaded & installed it, tried same websites as yesterday, 3 in total, same problem.

Am using win7PRO, updated until Bill quit stopped supporting it. Have had NO problems with other vid platforms.......

Asked by gp952 1 week ago

Last reply by StewartElectrical 14 hours ago

i just installed firefox and tried importing all my bookmarks from google chrome but not all bookmarks were imported from chrome ... how do i correct this

I installed firefox. Then attempted to import all my bookmarks from google chrome. To my shock, not all bookmarks were imported. It will take enormous effort to manually… (read more)

I installed firefox. Then attempted to import all my bookmarks from google chrome. To my shock, not all bookmarks were imported.

It will take enormous effort to manually load/ copy  all bookmarks from chrome to firefox by hand...... is there a easy way to correct this ?

Asked by BuddyBearr 10 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

ATTN: Rendering Issues

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. Th… (read more)

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. This also happens when I try to download something. The pop-up opens up with only a slit visible.

Asked by FireFoxFan1 4 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox. I had to force … (read more)

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox. I had to force a shutdown by holding down the power button on my laptop to get out of this infinate loop. Mouse becomes unresponsive and does not appear or move after a few crash and restarts of graphics driver. One way to stop it early on is to close firefox by keep clicking the tab close x or top right firefox page close x. Problem only on one website that i listed below.

here is the windows events entry(i edited out my computer name)... Log Name: System Source: Display Date: 26/07/2022 18:14:11 Event ID: 4101 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: edited out Description: Display driver igfx stopped responding and has successfully recovered. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Display" />
   <EventID Qualifiers="0">4101</EventID>
   <Level>3</Level>
   <Task>0</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2022-07-26T17:14:11.000000000Z" />
   <EventRecordID>1117438</EventRecordID>
   <Channel>System</Channel>
   <Computer>edited out</Computer>
   <Security />
 </System>
 <EventData>
   <Data>igfx</Data>
   <Data>
   </Data>
 </EventData>

</Event>

I have 5 of these events but the crash and restart happened many more times than that. I believe the first happened yesterday.

System details... Laptop Microsoft Windows 7 Professional SP1 64 bit - many updates installed but not the last years worth before EOL Kaspersky Total Security 21.3.10.391(j) Database release date 26/07/2022 15:02 Firefox version 103.0 (64 bit) Microsoft Internet Explorer 11.0.9600/18163. update versions 11.0.27 (kb3124275). Wifi internet via netgear dongle Intel HD graphics (this is either 2000 or 3000 or inbetween). Driver version: 9.17.10.4229. Driver date: 26/05/2015. Driver provider: Intel Corporation. Digital Signer: Microsoft Windows Hardware Compatibility Publisher. Processor Intel Pentium B960 Ram 16GB HDD 750GB around 15GB free

website i loaded in firefox that gives me this problem... cams.omexxx.com (note it is a pron site). I did not even click aree to terms.

To troubleshoot i did the following... 1) opened command prompt with admin priveledges and ran sfc /scannow it found no errors. 2) i reset all kaspersky settings back to default. 3) I refreshed firefox back to default settings. my addons were deleted after doing so and i did not add them back. 4) i uninstalled the intel hd graphics driver from device manager 5) i reinstalled the intel hd graphics driver downloaded and hash checked today same version as old driver. 6) even after the above problem remains 7) I tried loading the website that gives me this problem in microsoft internet explorer and i did NOT get the problem. 8) Done some google research online and then i went to... firefox menu - tools - settings - general - Performance - this was selected so i unselected it = Use recommended performance settings i unselected this option = Use hardware acceleration when available 9) I went to the problem website and i no longer got the problem/bug so now i have a temporary workaround/solution.

Please investigate and fix this at your end if you can or find out what is going on. Think about turning off hardware acceleration by default in firefox as it is obviously bug prone. This problem only started in the last couple/few days. Did the website in question change something in the last days? before that i accessed it with no problems. Did firefox update recently? I had not changed my intel driver until i got this bug. I have other event viewer errors here is an example of one that may or may not be relevant that has appeared a lot lately (it states atal error)...

- System

 - Provider 
  [ Name]  Schannel 
  [ Guid]  {1F678132-5938-4686-9FDC-C8FF68F15C85} 

  EventID 36887 

  Version 0 

  Level 2 

  Task 0 

  Opcode 0 

  Keywords 0x8000000000000000 

 - TimeCreated 
  [ SystemTime]  2022-07-26T19:25:32.755463700Z 

  EventRecordID 1117465 

  Correlation 

 - Execution 
  [ ProcessID]  800 
  [ ThreadID]  6412 

  Channel System 

  Computer edited out

 - Security 
  [ UserID]  S-1-5-18 

- EventData

 AlertDesc 70

Asked by thedillinger 2 weeks ago

Last reply by Krammig 4 days ago

Proxy / VPN

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before i… (read more)

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before it was immediate. It works in all other browsers (incl FF before v103). So this is a recent change in FF that harms normal VPN connections. I found out by trial and error, that changing the port of the VPN extension to 443 and disabling and enabling the extension and going back to v103 from v103.0.1 helped, but that should not be like that. So something has been broken in the latest v103.0.1 - please kindly look into it. Thank you!

)

Asked by spdgnzls 4 days ago

Last reply by Dropa 4 days ago

DISPLAY LANGUAGE

I would like to understand what i did wrong. Some parts of web sights are being displayed in a language i do not understand. when i use tor i get like " Quantity ", " Uni… (read more)

I would like to understand what i did wrong. Some parts of web sights are being displayed in a language i do not understand.

when i use tor i get like " Quantity ", " Unit price ", and firefox give me "لكمية" and "سعر الوحدة" i just do not happen to under stand that. where do i find the setting and how do i set it to english?

see attached file.

Asked by mozilla.org17 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Cannot access ebay

Hello, Suddenly I cannot access ebay - that is if I go to www.ebay.co.uk I get the following message Bad Request Please contact your administrator with the error code: … (read more)

Hello, Suddenly I cannot access ebay - that is if I go to www.ebay.co.uk I get the following message


Bad Request

Please contact your administrator with the error code: 0.92c35068.1659696031.c897d52

I can access ebay with IE but I don't want too I want to use firefox!!

Asked by Keith140251 1 week ago

Last reply by cor-el 1 week ago

i need to talk with someone please

I have been using Firefox now for 8 years with out a problem but now I have one. I have Norton's antivirus and the last 7 scans I have done Norton's had found and quarant… (read more)

I have been using Firefox now for 8 years with out a problem but now I have one. I have Norton's antivirus and the last 7 scans I have done Norton's had found and quarantined the Trojan Horse virus found in the Firefox program. I have uninstalled Firefox and re installed with a fresh re-load but after 1 day the virus was back in the Firefox program. I really want to use Firefox and am respectfully requesting someone help me re install the program please. I have attached a screen shot for you. Thank you in advance. Bernie. [removed phone# from public] Well this on does not say trojan horse put the last 7 did.

Asked by pdbr10 1 week ago

Last reply by James 1 week ago

Your browser is being managed by your organization.

After testing Webroot it revealed loss of local PC controls and it appeared to be a cloud minded herd mentality app.. (I used Kaspersky for many year with undesirable stu… (read more)

After testing Webroot it revealed loss of local PC controls and it appeared to be a cloud minded herd mentality app.. (I used Kaspersky for many year with undesirable stuff disabled.. great app until Putin stepped in)...

Firefox ran great with all performance tweaks applied to date and removal of anything Google (banned from some countries due to information preditation). 0 Trust here. Google does not exist on this machine as has been ripped from the registry and file syste. - FYI

Uninstall did not work! Had to boot on a CD and access thefile system and manually delete files to remove the webroot bat from my OS..

I need assistance on removing the nasty policy from FireFox "Your browser is being managed by your organization."

RE: "https://anywhere.webrootcloudav.com/wtsff/live/latest.xpi"

I removed all found in the registry, file system and FireFox "About:Config" without any success.

My Fox is highly customized as a result of many years of "No, I don't want these things happening -or- I do not want mybrowser accessing and communications with ..."

Please advise on any steps that may exist before I either do a fresh install -or- switch to anothe browser.

Many thanx for the view!

Asked by Old Netscape Developer 1 week ago

Last reply by cor-el 1 week ago

Some videos do not function, nothing I try will work.

Some, but not all, videos on Twitter and tumblr don't function. On tumblr, the audio usually plays but the video is blank. On Twitter, the videos are always stuck loading… (read more)

Some, but not all, videos on Twitter and tumblr don't function. On tumblr, the audio usually plays but the video is blank. On Twitter, the videos are always stuck loading. Thumbnails always load, there is no way for me to know if a video will work or not without trying to play it.

They work when I use a different browser, and Youtube is fully functional, so it can't be an issue with my laptop. The other person in the house who uses Firefox is able to play the same videos without issue.

I've searched for solutions and exhausted the possibilities in dozens of articles and support sites saying the same things over and over again. I'm at my wit's end.

I've tried: -disabling hardware acceleration -audio and video permissions -clearing cache and cookies -disabling enhanced tracking protection -switching off adblocker -running it in troubleshooting mode -refreshing Firefox

None of these did anything. Can anybody give me even a scrap of an idea as to what I can do?

Asked by desperateforanswers 1 week ago

Last reply by cor-el 1 week ago

"Delete cookies and site data when firefox is closed" setting not remembered

"Delete cookies and site data when firefox is closed" setting not remembered - I have this ticked but when I restart Firefox, it is UNticked. I created a new clean profil… (read more)

"Delete cookies and site data when firefox is closed" setting not remembered - I have this ticked but when I restart Firefox, it is UNticked. I created a new clean profile, and the same thing happens with that. This started I think once I updated to version 102.0 64bit recently, and seems to have broken Twitter login - each time I have to go to settings, and clear history - after doing some experiments as to what bit of History needed clearing, it was the setting "offline site data" that was the critical one. Why won't Firefox, even in a brand new profile with no addons, REMEMBER that I have ticked ""Delete cookies and site data when firefox is closed" setting not remembered"? Firefox desktop, 102.0 64 bit, Windows 7. Thank you.

Asked by Robert 1 month ago

Last reply by cor-el 1 week ago

Specific login denied.

Good evening. Since Firefox version 103.0 was installed, it's no more possible to login to personal area of site www.repubblica.it. It was always possible up to version 1… (read more)

Good evening.

Since Firefox version 103.0 was installed, it's no more possible to login to personal area of site www.repubblica.it.

It was always possible up to version 102.

Other logins work fine.

Thank you.

Asked by alexxx311 1 week ago

Last reply by cor-el 1 week ago

FireFox browser goes offline after sitting idle for 4 to 5 hours.

Ever since the past four months of updates, the FireFox browser, when left open and idle for 4 to 5 hours leads to browser going offline and needs complete reboot of brow… (read more)

Ever since the past four months of updates, the FireFox browser, when left open and idle for 4 to 5 hours leads to browser going offline and needs complete reboot of browser, and the lose of open tabs. Other browsers do not go offline, even when running at the same time that FireFox is open.

Asked by Lorin 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Transfer from Windows 7 to another Windows 7 (Dual Boot)

I did a clean install of Windows 7 on a new SSD drive. I transferred all the Mozilla/Firefox files (ver. 103) to new Windows 7 install. Appdata\Local, Appdata\Roaming, Ap… (read more)

I did a clean install of Windows 7 on a new SSD drive. I transferred all the Mozilla/Firefox files (ver. 103) to new Windows 7 install. Appdata\Local, Appdata\Roaming, Application Data including profiles,chrome CSS. New Firefox has larger/wider tabs and the collapsible sidebar does not work, why?

Asked by JimBob 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Bookmarks Firefox 103

Noticing that on Windows 11 with Firefox 103, bookmarking a page no longer asks you where you want to put it ; it just throws it in the last folder into which you bookmar… (read more)

Noticing that on Windows 11 with Firefox 103, bookmarking a page no longer asks you where you want to put it ; it just throws it in the last folder into which you bookmarked something else. This is Windows 11 with all the latest updates as of 7-31-22. Now I tried Firefox 103 on Windows 7 sp1 and had no problems whatsoever assigning a specific folder for bookmarks, so this leads me to believe that something in Firefox 103 is not jiving correctly with the latest updates in Windows 11, or just Windows 11 itself in general. Thanks, and hope you can reproduce the issue and maybe even fix it ! Max

Asked by maxjenke 1 week ago

Last reply by cor-el 1 week ago

Problem accessing a group on Facebook

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access … (read more)

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access the group on an old I.E. browser, so it seems to be a browser problem. I can get to my other groups, just not this one. I get a FB message that there is technical trouble when I try to access that group. This has gone on for over 24 hours. My Firefox is up to date.

Asked by kristin8 1 week ago

Last reply by cor-el 1 week ago