Firefox Community Forum

Hi, I opened Firefox to continue with my work, just to get greeted with a 'start a new profile' page. All my profiles, saved data, history, add-ons and customization, were discconected/removed. Even on my phone it logged me out from my account- logging back in doesnt retrieve my history from my previous sessions on my desktop device.

I tried logging in to my account, checking if theres an 'old firefox' folder on my device or anything like that, but it did not retrieve any of my old data.

Just to clarify, I have not played around with my settings, left or deleted anything, so I really dont understand why I've just came back to nothing.

Was wondering why this happened, how do I know this won't happen in the future, and if, when possible, how can i get all my data back?

Thanks

I have organized my bookmarks into various directories & sub-directories. On occasion, these directories &/or sub-directories 'migrate' if I'm not precise with my cursor movements. Is there a search function I can use without having to go through each directory/sub-directory one-by-one?

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

I use Dashlane as an extension in android Firefox on my Acer Swift GO 16 laptop. I use my fingerprint to log into the laptop but in the security settings in the Firefox Dashlane extension I see the message: "Your browser does not support biometrics. To use this feature, install the Dashlane extension using Google Chrome or Microsoft Edge." I prefer to use Firefox.

Why is the option to use Biometrics (fingerprint in this case) not available?

Why is every company from Microsoft, Google and Firefox so obsessed with changing how I have my devices set up? I do not want all the extra feed as I open the browser. Every time the browser is opened there is so many more added shortcuts to my main screen. That is super annoying when I already had in place the shortcuts I wanted. I have gone through multiple times to dismiss the ones Firefox had added to the shortcuts. But new ones just keep popping up in the shortcuts. I have also blocked all the advertisements such as sports, fit health, politics and many more that is offered that I do NOT want. It crowds up space and is VERY distracting to my homework assignments. I just started using this browser because my college recommended that I install it to my laptop because Microsoft does not support 100% of their programming requirements. I wish the settings to find this would be easier and more available to the average Joe who is not familiar when changing browser settings. Plus it switch my mouse buttons. When I have always used the Left click on the mouse to select the word that needed to be modified auto correct spelling... now it is set for the Right click of the mouse. Why does every company feel the need to completely modify other peoples stuff? Same thing with my TV connected to the WI-FI. Ads are always popping up, modifying TV preferences, moving apps around on the main screen. Every time I power up it has a new screen. Its honestly disgusting. The world around us is always changing... can our personal home lives be left alone with our preferred preferences? With out major companies thinking "Heeyyy we can make that better!" without asking from the consumer! It would be nice to have the option when powered on asking "We have a new product, would you like to try it?" allow us to select yes or no! Or just fix the old stuff that had glitches... but nah we going to keep pushing forward and annoy everyone to fill our pockets! I am NOT pleased with the product that has been recommended to me.

Hello. I have a question about Firefox. I shut down my PC and turned it on two hours later, but Firefox is still displaying page layouts properly, images on pages aren't displaying, and the screen remains blank even when I load a page from a bookmark. How can I fix this? This is the first time I've seen this happen, whether I've restarted or shut down and restarted.

Windows 11 : Fix this ASAP I delete all tabs, close firefox, reopen and I get 5 tabs which seem to be STUCK. I delete 3 of these tabs, go about my work, none of those 3 are open, and I shut everything down. When I reopen Firefox, those 5 "default tabs" (the 3 I don't want have migrated over from I don't know were - both Chrome and Edge open with New Tab.)

I have enough other problems in my life - and done't tell me to create a new profile. At that point I'll kill firefox and end my donations to Mozilla.

We have been unable to find an explanation of what components of the password file data, like created & modified date, can be included nor any formatting requirements. We've read that only the url, username & password are necessary... does that imply that the date/time fields would not be included if provided when imported?

Following the format of an Exported CSV password file seems reasonable... but risky as it could corrupt the existing file?

The sound works for me on Opera (PC Win11), but not on Mozilla - I see it as a bug in the browser... even after clicking on the playback device in the bottom right corner in Mozilla, the sound doesn't start playing...

Secure Connection Failed

An error occurred during a connection to cow.huntforenenst.com. Peer received a valid certificate, but access was denied.

Error code: SSL_ERROR_ACCESS_DENIED_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I just accidentally deleted a day of history, now it has to relearn a bunch of stuff.

Please add support for undo, so that if you do it by accident, you can reverse it.

Whenever I open a new firefox page externally, such as from the system tray or by opening a link from outside firefox, nothing happens for about five seconds and then it loads normally. When I open a new firefox page internally, such as from file ---> new window or by clicking a link within firefox, it loads instantly like normal. This has been happening since yesterday (3/13/26) evening.

I have already tried all of the following fixes and none have done anything:

Clearing firefox startup cache running firefox in troubleshoot mode running an older version of firefox disabling all my extensions disabling my antivirus disabling hardware acceleration disabling captive portal detection making sure both firefox and windows 11 are fully updated refreshing firefox reinstalling firefox rebooting my PC disabling IPv6 preventing accessibility devices from accessing my browser clearing my cookies

I read the existing articles and followed them, starting with "manage bookmarks". When I click on restore, there is a list of the last 15 backups by date. EVERY one of them results in an error message "unable to process the file".

Manually searching for bookmarks.html or json, resulted in nothing found at first. Then I discovered the path to the bookmarks folder were all hidden folders (after the 'user' folder). I got them to display in file explorer ('show hidden files' selected) and tried to manually select the JSON files that way, to restore bookmarks. That also did not work, resulting in the same message depicted below.

Please help

I am unable to sign in due to Firefox reporting ISP FFL website security certificate being revoked. I do not remember my password to try another browser. Please help