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Manage Excepitions in Privacy and Security

I have chosen to delete cookies and site data when Firefox is closed. However I want to make certain exceptions. That normally works fine. However that are certain sites … (read more)

I have chosen to delete cookies and site data when Firefox is closed. However I want to make certain exceptions. That normally works fine.

However that are certain sites that are listed in the "Managing Data"-list that are not proceeded with a "https://www...", a typical example is "google.com".

I have not been able to add such sites to the exceptions.

If I just write "google.com" in "Address of website", and choose Allow, the system automatically adds a "https://www.../ in front so the exceptions list looks like . . https://www. google.com . and the cookies listed as google.com are deleted when I close Firefox.

How can I add such sites to the exceptions?

Asked by LarsGardneus 2 days ago

Answered by LarsGardneus 9 hours ago

  • Solved

Unwanted tabs keep opening up, especially on Facebook.

Unwanted tabs (as many as 10 last time) keep opening when I'm on Facebook (and sometimes Amazon) even though I don't click on anything. It's driving me nuts. How do I s… (read more)

Unwanted tabs (as many as 10 last time) keep opening when I'm on Facebook (and sometimes Amazon) even though I don't click on anything. It's driving me nuts. How do I stop it? Thanks.

Asked by barbara.stein1 1 month ago

Answered by barbara.stein11 1 hour ago

  • Solved

Different PDF behavior in Firefox

When I visit the weekly newspaper http://www.mambalamtimes.in/ the PDF opens in new tab without any issues with Google Chrome. However Firefox is trying get this PDF down… (read more)

When I visit the weekly newspaper http://www.mambalamtimes.in/ the PDF opens in new tab without any issues with Google Chrome. However Firefox is trying get this PDF downloaded to the local disk instead of opening in the new tab.

I guess Firefox also has an inbuilt PDF reader so not sure why it is preferring the file to be downloaded over displaying and rendering the same inline...

Asked by Deepak K Vasudevan 3 hours ago

Answered by Václav Trpišovský 1 hour ago

  • Solved

Impossible to make Firefox default browser

Windows 10 fails to include Firefox in the list of default browsers. Microsoft Edge, Edge Chromium and Look for an app in the Microsoft Store are the only options. Also F… (read more)

Windows 10 fails to include Firefox in the list of default browsers. Microsoft Edge, Edge Chromium and Look for an app in the Microsoft Store are the only options. Also Firefox is not included in the list of apps and features. (Latest Firefox 81 installed and latest Windows update installed.)

Asked by laura.raison 7 hours ago

Answered by 张秋田 7 hours ago

  • Solved

Firefox 82 Crashes on Startup in Windows 10

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the la… (read more)

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the latest patches. I tried restarting the computer, installing Firefox 82 32-bit and 64-bit versions, uninstall + reinstall, and safe mode, but none of these work. (This is on a corporate laptop so I have a limited ability to change internal system settings.) The Windows error from the event log is:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.17763.1432, time stamp: 0x80224f6f Exception code: 0xc0000409 Fault offset: 0x00000000000a4740 Faulting process id: 0x2998 Faulting application start time: 0x01d6a816d74b6186 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5ed88218-3f48-47be-8c6c-aa5af98c902b Faulting package full name: Faulting package-relative application ID:

I installed Firefox 81 and that works fine, but it constantly tries to updated and every time I restart it crashes again. It also seems like I can't access my saved logins/passwords in this older Firefox version because it's using a different profile. I'm trying to avoid updating Firefox on my other Windows 10 computer in case it fails in the same way.

Please let me know if you need any more information. Thank you.

Asked by fgennari 1 day ago

Answered by fgennari 15 hours ago

  • Solved

Why is page loading so slow recently?

Did a Windows update or Firefox update cause page loading to get really slow recently? Chrome seems to have same problem. I am using latest Firefox 82.0 and latest 2004… (read more)

Did a Windows update or Firefox update cause page loading to get really slow recently? Chrome seems to have same problem. I am using latest Firefox 82.0 and latest 2004 Windows 10, Norton Security Suite, & Roboform. Any idea what changed in last couple days?

Asked by Howard Steeley 1 day ago

Answered by Howard Steeley 15 hours ago

  • Solved

Captcha won't load

I need to login to a website, but the captcha does not appear, I have tried other sites that use captcha and also does not appear. I have already cleared the cookies, I h… (read more)

I need to login to a website, but the captcha does not appear, I have tried other sites that use captcha and also does not appear. I have already cleared the cookies, I have reinstalled the firefox, and I have removed the malware on my pc, but the captcha still does not appear. The images load, it is only the captcha that does not load.

Asked by SeronBR 1 day ago

Answered by SeronBR 22 hours ago

  • Solved

How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (read more)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

Asked by AlatorreInWA 1 day ago

Answered by AlatorreInWA 23 hours ago

  • Solved

Firefox 81.0.2 (and before) saving JPGs as PNGs

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs … (read more)

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs cannot open such mislabelled files, requiring me to manually find and rename such files to give them the proper .JPG suffix to match their file type.

This is far beyond a minor issue, and needs to be addressed immediately. Please. Any suggestions on how to deal with this?

Asked by Bobby 1 day ago

Answered by Bobby 19 hours ago

  • Solved

DNS "voulez-vous vous rendre sur"

Bonjour, A chaque fois que je fais une recherche avec un seul mot dans la barre de recherche située en haut du navigateur, un message apparaît : "voulez-vous vous rendre … (read more)

Bonjour,

A chaque fois que je fais une recherche avec un seul mot dans la barre de recherche située en haut du navigateur, un message apparaît : "voulez-vous vous rendre sur" (voir image jointe).

Il semble que c'est un problème qui vient du serveur DNS. Seulement, je ne sais pas comment le configurer pour que ce message n’apparaisse plus.

Merci pour votre aide !

Asked by clem_926 22 hours ago

Answered by cor-el 20 hours ago

  • Solved

How do I disable the fullscreen animation?

Okay, I realize that this question has been asked before. I've tried to disable the toolkit.cosmeticAnimations.enabled and also browser.fullscreen.animate. Nothing that I… (read more)

Okay, I realize that this question has been asked before. I've tried to disable the toolkit.cosmeticAnimations.enabled and also browser.fullscreen.animate.

Nothing that I've seen on different forums work, I just want to get rid of this annoying fullscreen animation on youtube. It is driving me insane that it slowly fades to black before entering fullscreen.

Asked by MichaelTransactions 1 day ago

Answered by jscher2000 22 hours ago

  • Solved

E-mail downloads automatically whether it a file or another URL in the e-mail

Evidently my spouse inadvertently checked a dialogue box, and now all files and urls contained in the e-mail will only download and not open in a new window. I have gone… (read more)

Evidently my spouse inadvertently checked a dialogue box, and now all files and urls contained in the e-mail will only download and not open in a new window. I have gone to Options-General and have checked "ask me" not download. Really could use help on this. Thanks Jon

Asked by jonl881105 22 hours ago

Answered by jscher2000 22 hours ago

  • Solved

pausing a video mutes all sounds with bluetooth headphones

Hi ! Ever since I received my bluetooth headphones (ATH-SR50BT), I've had a problem with the sound. Whenever I pause a video or kill the tab it's in (even if the video is… (read more)

Hi !

Ever since I received my bluetooth headphones (ATH-SR50BT), I've had a problem with the sound. Whenever I pause a video or kill the tab it's in (even if the video is not playing) all the sounds of my computer are muted. Simply changing my sound output and going back to my headphone resume the other sounds.

I've tried solutions for Windows and the headphone without success, and then found solutions that appear to work for Chrome (https://support.google.com/chrome/thread/8894867?hl=en&msgid=14396047) and Spotify (https://community.spotify.com/t5/Desktop-Windows/Pausing-Spotify-Playback-quot-Mutes-quot-ALL-Audio-Playback-On/m-p/4551102/highlight/true#M64084), hence why I decided to search for a Firefox fix.

Could someone help me ?

Asked by pauldelrincon 1 day ago

Answered by jscher2000 1 day ago

  • Solved

accessing my mail account on mail.com

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything wo… (read more)

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything works the first time and then reverts . This all started happening 1 week ago after years of no problems. has anybody any ideas?

Asked by jan109 2 days ago

Answered by cor-el 1 day ago

  • Solved

Ticketprinter prints only the name of the print job in version 82

Since the release of version 82 we cannot print on a ticket printer. We use the silent printing solution from Firefox but then it prints a small ticket with only the name… (read more)

Since the release of version 82 we cannot print on a ticket printer. We use the silent printing solution from Firefox but then it prints a small ticket with only the name of the printjob on. When we disable the silent printing and click manually on the ok button in the print dialog it does work but that is not an option, we need the silent printing to process the printjobs of orders.

What can I do to make this work again? The issue is with all types and brands of ticketprinters.

In Google Chrome or with version 81 everything works great. We use Firefox on hundreds of computers so it is impossible to downgrade them all.

Asked by Compart 2 days ago

Answered by Compart 1 day ago

  • Solved

I've been logged out of my websites every time I close the browser

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. … (read more)

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. My settings have been the same for years and haven't changed.

Asked by joshandjosh92 1 day ago

Answered by jscher2000 1 day ago

  • Solved

firefox lagging due to high cpu usage

Hi all, I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for… (read more)

Hi all,

I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for a few seconds. During this time firefox causes the CPU to spike to 100% usage.

I've been using firefox for years on this computer with no issues. Hardware is pretty good (i7 5820k, 64GB of ram and an SSD).

So far I have tried:

  • Running in safe mode
  • Using a different profile
  • Downgrading to an older firefox
  • Changing allowed CPU cores from 8, to 4
  • Updated graphic card drivers to latest version

None of these work, and I'm getting a bit tired of the constant slow downs. Chrome works flawlessly, as does all my other software...

Any ideas?

Thanks!

Asked by agouranga 1 month ago

Answered by agouranga 1 month ago

  • Solved

The Options Page is Unreadable

The options page and addons pages are almost completely unreadable. For several weeks they have rendered as white text on a very light gray background. I thought that thi… (read more)

The options page and addons pages are almost completely unreadable.

For several weeks they have rendered as white text on a very light gray background.

I thought that this was a temporary bug that would be cleaned up in the usual way.

Using 78.4.0esr on Windows.

Is there any fix for this?

It is there whether or not I have my usual theme which I have used for several years now, change to an alternative theme or turn off themes altogether. In safe mode the screens are sometimes usuable but that requires turning off all addons. Doing the same without going into safe mode has no effect on this.

Any advice?

Asked by FF Sync 2 days ago

Answered by FredMcD 2 days ago

  • Solved

Shortcut to directly screenshot a full page.

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that. Is ther… (read more)

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that.

Is there a shortcut to just directly take a screenshot of the whole page? Is there a way to configure such a shortcut if there isn’t one by default?

Thanks!

Asked by binki 2 days ago

Answered by jscher2000 2 days ago