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Cannot access tabs after v86.0 update

After updating to the latest MF version yesterday, I can't seem to access all of my saved tabs/bookmarks. Most of them shows a blank image/icon which not clickable. Even … (read more)

After updating to the latest MF version yesterday, I can't seem to access all of my saved tabs/bookmarks. Most of them shows a blank image/icon which not clickable. Even if I try to open the properties to view at least the URL, it's giving me an error. Please help!

Asked by arleighhhh 3 minutes ago

Firefox occasionally crashes

Hey, on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years with… (read more)

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

Asked by banshee999 20 hours ago

Last reply by banshee999 6 minutes ago

Bookmarks

Hi My bookmarks are not working when I click on them nothing happens. I've been using Firefox successfully for a number of years so I can't understand why they have sudde… (read more)

Hi My bookmarks are not working when I click on them nothing happens. I've been using Firefox successfully for a number of years so I can't understand why they have suddenly stopped taking me to the bookmarked page! Please help

Asked by nicky6 33 minutes ago

Last reply by nicky6 10 minutes ago

"Firefox prevented this page from automatically redirecting to another page."

Only in Gmail, if I click on an item I get a new window that says, "Firefox prevented this page from automatically redirecting to another page." Then there's an "allow" b… (read more)

Only in Gmail, if I click on an item I get a new window that says, "Firefox prevented this page from automatically redirecting to another page." Then there's an "allow" button at the right side.

How do I stop this from happening? It's getting extremely annoying.

Thank so much!!

Asked by Dave 1 hour ago

Biometrics and Firefox

Hi, is possible in Firefox to use biometrics (e.g fingerprint) to unlock your passwords in Lockwise or use it for login, etc.? Or it's planned in some next releases? (on … (read more)

Hi, is possible in Firefox to use biometrics (e.g fingerprint) to unlock your passwords in Lockwise or use it for login, etc.? Or it's planned in some next releases? (on Windows 10)

Thanks for answers!

Asked by Tomáš Kazda 16 hours ago

Last reply by Tomáš Kazda 1 hour ago

thunderbird from pop3 to pop

Hello my ISP migrated all mailboxes and switched them from POP3 to POP; and smtp in smtps I made the changes in each email address. They have been taken into account but … (read more)

Hello my ISP migrated all mailboxes and switched them from POP3 to POP; and smtp in smtps I made the changes in each email address. They have been taken into account but I cannot view them in registered IDENTIFIERS; therefore I cannot receive emails because they are not recognized. What should I do ? if I recreate my addresses with these new parameters, will my messages, archives etc disappear. How to solve the problem ? Thank you for your help. in addition it would be good to have a space in FRENCH.

Asked by Madame Colombo 2 hours ago

Ken Burns effect does not run smooth

Hi, I'm using a Ken Burns effect for my website. Usually the animation used to run smoothly as it should. However, since a few weeks, the animation runs very rough. Plea… (read more)

Hi,

I'm using a Ken Burns effect for my website. Usually the animation used to run smoothly as it should.

However, since a few weeks, the animation runs very rough. Please have a look for yourself:

http://www.gut-dietersberg.de/

Interestingly, other browsers such as Edge or Chrome do NOT have this problem.

What's wrong with Firefox in that matter?

Thanks for your help!

Asked by josef.eibauer 12 hours ago

Last reply by josef.eibauer 2 hours ago

Iphone Hotspot very slow .

So after the wonderful weather the east coast has got over the past few days. Internet is out with no eta when it will be fixed. So I have to use apple hotspot. Ive notic… (read more)

So after the wonderful weather the east coast has got over the past few days. Internet is out with no eta when it will be fixed. So I have to use apple hotspot. Ive noticed on firefox I only get up to 2.5 mbps download speeds. If I do a speed test it shows 36 to 44 mbps . Booted onto my old ssd drive with the same version of windows ten and as far as I know firefox. Firefox works fine on that drive. Ive also found out microsoft edge also works fine on my main m.2 ssd . I have no idea why firefox would be so slow, its like its limiting my speeds . But I checked and the throttling is turned off. I tried to uninstall firefox and reinstall didn't help.

I have no idea why speed test.net shows im getting 40+ mbps and youtube videos or just surfing the web is stuck at 2.5 mbps. any help or ideas would be great. Thanks.

Asked by sazabizc 5 days ago

Last reply by sazabizc 3 hours ago

Lost Bookmarks

Hello, all: I thought I could try reaching out to see about why Firefox somehow reset itself or something earlier tonight then I lost some recent bookmarks with the bookm… (read more)

Hello, all:

I thought I could try reaching out to see about why Firefox somehow reset itself or something earlier tonight then I lost some recent bookmarks with the bookmarks I had in the bookmarks bar so I had to set it up again and am not too sure of whether it'll happen again which I hope won't. Is there a simpler way or something so I can be sure to keep the bookmarks I have since I have quite a number of them? Hope this information helps you figure out the issue I had earlier and how to not have it happen again at some point which I hope won't be the case. Thank you in advance if you reply to this post.

Asked by Anduma22 10 hours ago

Firefox freezing - High CPU usage spikes

I don't remember exactly the date, but I think it started after a update(firefox/windows). The oldest pic I have is from 23/11/20. Firefox was running without no problems… (read more)

I don't remember exactly the date, but I think it started after a update(firefox/windows). The oldest pic I have is from 23/11/20. Firefox was running without no problems, then this started.

Gallery

The problem is High cpu usage from time to time. Making firefox slower and also freezing tabs. It's so annoying. Made me use Edge that runs incredibly smooth, I was impressed( I can even watch media in 1080p with no problem).

Then I noticed through the task manager that the 'Host service Windows font cache service' is always present, as you can see in the gallery. I didn't find anything related to that.

Tried starting in safe mode, refresh, uninstalled and installed today(24/02) and nothing worked. This is driving me crazy because I love using the browser.

My PC Setup is: Windows 10 Home i3-4130 8GB ram no video card

And I use the free avira antivirus.

Asked by gabriel.willames 10 hours ago

print page in browser

in one of the recent previous versions it was possible to print the webpage e.g. to pdf. when there was a lot of other info/characters on the preview, you could choose to… (read more)

in one of the recent previous versions it was possible to print the webpage e.g. to pdf. when there was a lot of other info/characters on the preview, you could choose to simplify the page and a lot of text over text was gone, now it that not possible anymore; print web pages is gobbled up to that the basic web text is not readable anymore. Would it be possible to get this 'simplify page' back on the new print window? I have not a screenshot with that option to show, sorry for that. Thank you in advance. Theo

Asked by adfly1 11 hours ago

Preferences for PDF files

After Firefox updated to version 86 yesterday a couple of my users are being prompted to select what they would like Firefox to do with a PDF file each time they download… (read more)

After Firefox updated to version 86 yesterday a couple of my users are being prompted to select what they would like Firefox to do with a PDF file each time they download one. They set it to open in Foxit Reader and checked the box to do it automatically each time but it always goes back to the default setting. I confirmed that the Application settings in Options is set to use Foxit Reader for PDFs and I even followed the troubleshooting step for this issue and renamed the handlers.json file.

Also each time they try to download a PDF a prompt comes up asking for an admin password (see the 3rd image). These computers are on a domain, so the UAC prompt isn't unusual but we don't restrict them from being able to download files. But I'm having the same issue as well and I'm not on the domain, so I think this is more of a symptom then a cause.

Is this a bug in the latest update? I was troubleshooting a printer setting issue for them the day before yesterday. Did some testing on my computer and theirs, got it worked out that Foxit works best for their needs when printing a PDF from a web app. Then yesterday afternoon they began to have issues where they couldn't print at all. I checked it out and all of our computers updated to Firefox v86 and everything is now working differently now in terms of handling PDFs.

Thanks in advanced,

Josh

Asked by jleary 11 hours ago

browser

bought a new computer in china windows 10 installed in chinese had windows 10 english version installed someone installed firefox .cn i ubinstalled it put in the english … (read more)

bought a new computer in china windows 10 installed in chinese had windows 10 english version installed someone installed firefox .cn i ubinstalled it put in the english us version but now no matter what i have tried firefox website, help for new users and other 2 things at the top left corner underneath back and forward errors are in chinese not english. no matter what i do uninstall etc they always come up in chinese. is there any way to get them to show in english, thank you

Asked by jctrvlr 11 hours ago

Joining Zoom Meetings

My Firefox browser is not enabling direct entry into Zoom meetings when clicking on links in email meeting invitations. The invitation link in the email opens the Zoom p… (read more)

My Firefox browser is not enabling direct entry into Zoom meetings when clicking on links in email meeting invitations. The invitation link in the email opens the Zoom program but not the meeting. I have tried utilizing Chrome and the meetings open directly when accessed through the link in an email invitation. Any assistance troubleshooting the problem in Firefox is appreciated.

Asked by srapoport 12 hours ago

Gametop.com screensaver keeps popping up on my screen

For the last couple of days, when I have Firefox open, my screen keeps changing to a Gametop.com screen saver when my laptop is idle. I have never opted for a screensaver… (read more)

For the last couple of days, when I have Firefox open, my screen keeps changing to a Gametop.com screen saver when my laptop is idle. I have never opted for a screensaver and this is doing it on its own. Hope this makes sense.

Asked by tianne 13 hours ago

firefox crashing on latest ESR version

Hello! Our company has had this issue since May of 2020. out of 170 users, we will have 3 or 4 users per day crashing at random times. we cannot recreate the crashing on … (read more)

Hello! Our company has had this issue since May of 2020. out of 170 users, we will have 3 or 4 users per day crashing at random times. we cannot recreate the crashing on demand, its random times, random pcs. we are running the latest ESR version we do have a handful of PCs on the non ESR version also crashing. nothing in their extensions. we have tried running in safe mode and renaming the storage folder for some of the repeat users PCs but the crashing persists after a few days. we had all users refresh firefox but it will also happen again after a few days. we have tried setting a different home page for some users but they still get it. the only fix is to reinstall firefox and it will work fine for a few days but then will happen again. when they are in the crash cycle, nothing will get FF to open, only reinstall. FF is the default browser since some of our vendors require it. any help would be appreciated!

here are some of the users crash reports. I cant tell what is causing the crashes. we do have mcafee AV and have tested removing Endpoint security modules but still got crashing.

https://crash-stats.mozilla.org/report/index/d55b4ffe-25f9-4616-b80f-821650210218#tab-annotations https://crash-stats.mozilla.org/report/index/689631fb-cfc7-4075-a8ef-8ef570201211 https://crash-stats.mozilla.org/report/index/2639bd02-ea96-4fee-9a7f-49ed90201211 https://crash-stats.mozilla.org/report/index/436b3247-9e8a-4613-902e-3e2510201211 https://crash-stats.mozilla.org/report/index/9f111752-45c8-4e00-b047-d57be0201211

JK https://crash-stats.mozilla.org/report/index/00b1479a-ca32-4169-abde-4e1c60210208 https://crash-stats.mozilla.org/report/index/2968b7d8-4b91-414e-aecd-1a6a50210218#tab-modules

JD https://crash-stats.mozilla.org/report/index/1bebf49d-7bdd-4d96-b0e8-251fb0201231#tab-modules https://crash-stats.mozilla.org/report/index/c142fa1e-b2c5-4b73-8d9c-c6aac0201231 https://crash-stats.mozilla.org/report/index/c142fa1e-b2c5-4b73-8d9c-c6aac0201231

AM https://crash-stats.mozilla.org/report/index/a3b76044-f188-4f6d-b9ee-531df0210210 https://crash-stats.mozilla.org/report/index/80f6eb1e-dd67-4e02-abd1-bfe0f0210202#tab-modules

Asked by gdonohue 14 hours ago

Microsoft Surface On-Screen Keyboard Crashes Only in Firefox

When my Microsoft Surface is in tablet mode and I click in any text field in Firefox, the on-screen keyboard pops up, there's a little shutter on the screen, and the keyb… (read more)

When my Microsoft Surface is in tablet mode and I click in any text field in Firefox, the on-screen keyboard pops up, there's a little shutter on the screen, and the keyboard closes. If I open the keyboard again by clicking in the task bar, the same thing happens again. The on-screen keyboard works perfectly in all other apps.

Anyone come across this before? Any thoughts?

I'm using the latest version of Firefox and Windows.

Asked by stephenbettridge 14 hours ago

pid and tab

hi i see that i have a tab that uploads and i know its PID (via the task manager) I want to close him, but i don't know which tab it is, is it possible? Is there a way to… (read more)

hi i see that i have a tab that uploads and i know its PID (via the task manager) I want to close him, but i don't know which tab it is, is it possible? Is there a way to suggest an option that shows the CPU and up/down usage when the mouse stays over a tab? or is there a soft or plugin to do that? thx

Asked by moijdik 16 hours ago

Last reply by moijdik 15 hours ago

While browsing between Youtube and my university website, I got a strange pop up message.

As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make thi… (read more)

As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make this document your home page?" I selected no, but I would like to know if this is merely something that can happen at random with Firefox, or potential malware or the like.

Thank you.

Asked by J 17 hours ago

Last reply by J 16 hours ago