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Location

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is norma… (read more)

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is normal. Why has this started happening while I am still in the United Kingdom?

Asked by herman1rg 3 days ago

Last reply by herman1rg 2 days ago

Outlook online not working

Outlook.office.com not refreshing automatically anymore and requires browser refresh to show new e-mails, etc... Works in Edge and Chrome just fine. Had this issue years … (read more)

Outlook.office.com not refreshing automatically anymore and requires browser refresh to show new e-mails, etc... Works in Edge and Chrome just fine. Had this issue years ago and issue self-resolved, so unsure what resolution was then.

Asked by jlillis 1 day ago

Last reply by jlillis 5 hours ago

Serious New Privacy Issue

I recently got seriously worried when I became aware about the new AI firewalls these days, which monitors or inspect SSL encrypted packets, before the packets reach to t… (read more)

I recently got seriously worried when I became aware about the new AI firewalls these days, which monitors or inspect SSL encrypted packets, before the packets reach to the main website. These new AI firewall systems are installed in some countries by their governments to suppress free speech, or just spy on its people. These firewalls, as you may already know, uses DPI-SSL system, which decrypts packets traveling from user to the main website. To decrypt the HTTPS packets, these firewalls uses its own self signed CA certificates. So I am asking the firefox developers, that why you guys allow this privacy issue? Does the packets sent from a firefoxe browser to other websites are also decrypted, by these firewalls? If yes, then why you guys allow this? Firefox must ONLY allow a specific CA certificate made for firefox browser only. Firefox browser must never let other third party softwares, or any software, to decrypt its encrypted packets. This is a serious privacy issue. With these firewalls, they can see what users write in chats, or posts, they can see witch content we are watching on a website, they can see who we follow on social media platforms, they can see which content or posts we like and etc. Even passwords are not safe anymore, which e use for any website of platform. When passwords are not safe, so does our accounts of various websites. This is a serious privacy breach.

These firewalls is a weapon for those countries which want to suppress free speech or suppress opposition sides in a government or spy on its own people.

Please let me know if I am mistaken or my concerns are genuine.

Asked by Ivonik Zoraf 5 days ago

Last reply by Ivonik Zoraf 5 days ago

Infinite redirects

I am unable to login to a single microsoft service on firefox with my school account. It infinitely redirects to a different link and says "Sorry we're unable to sign you… (read more)

I am unable to login to a single microsoft service on firefox with my school account. It infinitely redirects to a different link and says "Sorry we're unable to sign you in" and I cannot even access the login page for microsoft office 365. I cleared all cookies and cache and even recreated my account 3 times and reinstalled fresh firefox 5 times. Nothing works.

Asked by Jiun Han 2 days ago

Last reply by Jiun Han 2 days ago

I cannot insert an IMAP or POP email into outlook

I want to insert my new IMAP or Pop email box into Outlook. I was already told that this email box@ sophie.johnson@proofreadereditorwriter already exists. I could not get… (read more)

I want to insert my new IMAP or Pop email box into Outlook. I was already told that this email box@ sophie.johnson@proofreadereditorwriter already exists. I could not get it to show. So I deleted it, and I want to start afresh to install it.

Asked by Sophie Johnson 6 days ago

Last reply by Sophie Johnson 6 days ago

Google Blocked for "Potential Security Issue"

Firefox must've updated because this worked fine yesterday(7/11/24) but now I get this error when I try to access Google's main page. Did Not Connect: Potential Securit… (read more)

Firefox must've updated because this worked fine yesterday(7/11/24) but now I get this error when I try to access Google's main page.


Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to google.com because this website requires a secure connection.

What can you do about it? google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the website, and there is nothing you can do to resolve it. If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Asked by alex.colvin 4 days ago

Last reply by alex.colvin 3 days ago

Videos will not load on FIrefox

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cann… (read more)

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cannot run Firefox in troubleshooting mode? It crashes. I tried "refreshing" and reinstalling Firefox to no avail. I am using AdAware AV and AVG anti viruses if it matters, I have tired disabling both and loading FIrefox, no changes.

Asked by hainsolo 1 week ago

Last reply by hainsolo 4 days ago

Unable to access webpages via Firefox

Webpages don't open on Firefox and a link is clicked (for example, a link in an email). This problem does not happen when using another browser. I followed the advice g… (read more)

Webpages don't open on Firefox and a link is clicked (for example, a link in an email). This problem does not happen when using another browser. I followed the advice given to someone who had the same problem. Switching to "No proxy" as suggested did not correct the problem. The advice was from zeroknight and is pasted below: zeroknight 12/1/23, 1:28 AM more options The browser settings are in the menu that looks like three horizontal bars (≡). From there, go into Connection Settings and change "Use system proxy settings" to "No proxy".

Refreshing Firefox did not correct the problem

Asked by Caroline Grossmann 1 day ago

Last reply by Caroline Grossmann 1 hour ago

Firefox ESR crashes when a tab runs multimedia content or when a tab is closed

Hello, Since yesterday, the Firefox web browser crashes systematically. This has happened well over a dozen times. I've tried multiple step-by-step solutions: deactivatin… (read more)

Hello, Since yesterday, the Firefox web browser crashes systematically. This has happened well over a dozen times. I've tried multiple step-by-step solutions: deactivating extensions, troubleshooting mode, repairing firefox, uninstalling and installing Firefox, trying several versions of Firefox (Quantum, ESR, Nightly), downgrading to an earlier version, uninstalling and completely cleaning Mozilla folders on AppData, deactivating graphics/hardware acceleration...

At one point, Firefox was crashing after ten seconds of watching a video on Youtube or another platform. After reinstallation, video playback no longer causes the browser to crash, but closing a tab does.

I am currently using Mozilla ESR 115.12.0. After reinstalling, I lost all the reports I sent. Nevertheless, I was able to reproduce the crash to give you the ID: [https://crash-stats.mozilla.org/repor.../a2d0f5de-d03f-450b-88f8-a8fdc0240705] Another crash report : [https://crash-stats.mozilla.org/repor.../71c602f6-c682-4158-9880-24d6a0240705]

According to the crash table, the reason for the crash is as follows: EXCEPTION_STACK_BUFFER_OVERRUN / FAST_FAIL_GUARD_ICALL_CHECK_FAILURE This reason appears on all crashes.

Thank you.

Asked by Pedro Chiron 1 week ago

Last reply by Pedro Chiron 6 days ago

Settings enabling themselves on update

Every time Firefox updates it keeps re-enabling settings on its own. Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Rec… (read more)

Every time Firefox updates it keeps re-enabling settings on its own.

Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Recommend extensions as you browse" and "Recommend features as you browse"

I have disabled these settings dozens of times now, and every time Firefox updates it keeps re-enabling these 2 settings on its own.

Just now I updated to v128.0 and these 2 settings turned themselves on again.

Why is Firefox not respecting my settings? Why is Firefox allowed to modify my settings without my permission?

I have deleted and reinstalled Firefox already. I don't use profiles and am not signed into the browser, so no settings are getting carried over that way.

Asked by krazzykid2006 3 days ago

Last reply by krazzykid2006 3 days ago

I just updated my FireFox and lost all my new bookmarks since swapping to FF.

Title. I got a folder on my desktop called Old FireFox Data and I swapped it over my current profile and it nothing? I just lost years and years of search history and… (read more)

Title.

I got a folder on my desktop called Old FireFox Data and I swapped it over my current profile and it nothing?


I just lost years and years of search history and bookmarks for no reason

I am close to tears

please help

i have no idea what to do

Asked by eldridgo1411 2 days ago

Last reply by eldridgo1411 2 days ago

Microphone is recognized and works in other sites, but not for a specific site despite being recognized and permitted

I have been using Firefox to join our web conferencing service (Callbridge) for years exactly the same way, but suddenly audio fails to work presumably since a recent Fir… (read more)

I have been using Firefox to join our web conferencing service (Callbridge) for years exactly the same way, but suddenly audio fails to work presumably since a recent Firefox update. (I'm currently running 127.0.2 (64bit) ) The mic in my headset works great in Firefox on other sites including onlinemictest.com. The mic is recognized by Firefox and permission is provided for the site. When I speak, there is an indication that my voice is heard by Firefox, but it is as if the mic is muted...no sound through Firefox even though the mic is not muted. Again, in another tab on a different site, the mic will work.

If I use Microsoft Edge browser with the same setup for Callbridge, everything works fine.

In Firefox it does indicate I have provided mic permission to the site, and the mic is clearly seen and working, but no sound from FF in the web conferences.

I have tried saving mic permission for the site, as well as removing it from Tools...Settings...Privacy & Security...Permissions...Microphone and permitting Mic use each time the site is launched. Page Info settings are all correct with permission to use the mic and speakers and I have tried enabling autoplay for the site.

I believe any Windows or hardware causes can be eliminated since the same setup works in Edge browser. It seems to be just a Firefox issue that has appeared recently when using the Callbridge site.

Any assistance would be appreciated. Thank you in advance.

Asked by acpewty 1 week ago

Last reply by acpewty 6 days ago

Homepage reset and won't save.

Settings > Home > New Windows and Tabs > Homepage and new windows This setting got reset on me last night. Using 127.0.2. So, I set it to custom, add in a URL,… (read more)

Settings > Home > New Windows and Tabs > Homepage and new windows

This setting got reset on me last night. Using 127.0.2.

So, I set it to custom, add in a URL, close the settings, re-open the settings and see it is set.

I close my non-pinned tabs and then close the browser.

Upon opening the browser, I am greeted with an empty tab and the Setting has reverted to "Blank Page".

Asked by Derek White 1 week ago

Last reply by Derek White 5 days ago

Not able to open several pages including https://www.icicibank.com/

Hi Team Iam not able to open few pages from the last update by Firefox. There are few banking pages which is not getting opened up after the last update. https://www.icic… (read more)

Hi Team Iam not able to open few pages from the last update by Firefox. There are few banking pages which is not getting opened up after the last update. https://www.icicibank.com/

Regards Manosh

Asked by manoshmr 6 days ago

Firefox mysteriously removed from PC (runnign MS Win 10). Icons remained, but nothing else.

I sat down to use PC running MS Win, my Firefox icons no longer opened Firfox. It seems that Firefox was been removed. Problem is, I didn't remove it, no one else has acc… (read more)

I sat down to use PC running MS Win, my Firefox icons no longer opened Firfox. It seems that Firefox was been removed. Problem is, I didn't remove it, no one else has access to this PC. Is MS Win doing this? Any ideas? (Switching to Linux ASAP).

Asked by cattledog 6 days ago

Message that there is no internet connection

‘If I leave FF on for too long, I get a message that there is no internet connection when there is. I have to shut FF and when I try to restart I get a message that FF is… (read more)

‘If I leave FF on for too long, I get a message that there is no internet connection when there is. I have to shut FF and when I try to restart I get a message that FF is already running and I must shut it before ‘Firefox’ will restart. If I go to Task manager, I see about 8 instances of FF running. Help, please.

Asked by drschnitz1 6 days ago