Firefox Community Forum

I have Windows 11 on my Desktop PC and an up to date version of Firefox.

On two separate occasions I attempted to download past statements from two different credit card websites. Both times the requested statement failed to download, or even proceed to the next screen.

I called Customer Service for one of the Credit Cards and was told to try Google Chrome. I was forced to use Google Chrome to successfully download and view the requested statements.

I have been able to download and view the same information from the same websites in the recent past.

Could something have been changed in the Settings or what?

every since I swapped to firefox it keeps logging me out of every website. It happens roughly every 7 days and I double checked every privacy setting that has something to do with deleting data uppon closing, deleting cookies in general and so on... It only happens on my PC (Windows 24H2, Build: 26100.2605), not on my laptop (also windows 24H2, idk what exact build).

I also found that firefox doesn't delete the cookies (it still says 200+ mb in the settings). I also tried deleting the cookies (it said 0 bytes in the settings after that) and I will see in ~7 days if that had some effect. That can be seen in the pictures (those are in german).

if anyone has a fix or if this is a straight up bug, let me know! (I won't reinstall firefox just now, because I wanna test a few things before)

While in ProCore I will open the drawings and Firefox will present it correctly with the markups tools. After 2 or 3 drawings the markups box will no longer show up. I have to go to Firefox settings and delete the cache, restart ProCore and the drawings will go back as they should be.

After yesterdays update I always get "Tab crashed" when I want to start in a new tab when i try to open gmx.net or any other url. How to set back Firefox? I need to open Tabs! And "reopen" does not effect anything.

Subject: Issue with ChatGPT – Unable to Transmit, or Receive Messages on Firefox

Message:

Dear Firefox Support Team,

I am running version 134.0

I’m using Firefox on my PC, and I’ve been having trouble with accessing and using the ChatGPT platform. Specifically, when I try to send messages, they don’t transmit or load correctly. The page appears, but it seems as though the messages don’t go through.

Here are some details about the issue:

The problem occurs only when I use Firefox. Other websites and services are working perfectly fine on my browser, so I don't believe it’s an internet connectivity issue, and I have full wifi bars. I can access the site and interact with it on my phone, and on the desktop app (which goes down occasionally), but the desktop version doesn’t work properly. It worked fine for a full day, maybe two. I have a paid subscription. I’ve also noticed the error message in the Console: "Source map error: Error: request failed with status 404" in the Console when I try to interact with the platform. I’ve already tried basic troubleshooting steps, including clearing cache and cookies, disabling extensions, and ensuring my Firefox browser is up-to-date, but the issue persists. Could you please help me figure out what’s causing this problem? Any guidance or suggestions would be much appreciated. Thank you.

Since the latest update my firefox seems to have trouble loading video and streaming resources. Browsing through youtube shorts it would not let me scroll down by using the mousewheel or have a delay of 3 secons from time to time. changing to the downarrow to view the next short made me hit an invisible wall at about 200 shorts. browsing twitch also leads to signifficant delays of several seconds until any click action is performed. one time it even crashed so i decided to clear the browser cache and restart my pc. is there a new way the temporary data is stored in the new version? i have 32 GB of RAM and lots of free disk space so that shouldn't be the issue. Firefox used to have no issues whatsoever in older versions regarding videos and streams.

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links.

I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help.

I am using Windows 11 and Firefox 133.0.3 (64-bit).

Dear, Since today, I have some problem to access to some local website. I try, by example, to go to this address : 192.168.17.1 (it's my local network) and it's the same for all of my internals address. Firefox said it's not possible but it's still possible by Chrome, Safari... In my parameters, I have no DNS via HTTPS and I made a exception for this address in the only HTTPS mode. What can I do to resolve this highly problem ? Thank you for your help. Kind ragrds, S. de Tiege

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

I have noticed for a long time the problem of pinned tabs disappearing in the browser. This happens when I first close the window with pinned tabs, and then it doesn't matter whether they are pinned or new. My pinned tabs disappear. Restoring closed tabs doesn't make sense, because they haven't been closed, so there's nothing to restore. The only shortcut that works 50% is Ctrl + Shift + N, which doesn't always work and ends up wasting time and opening new tabs and re-pinning them.

Hello, so I want to set up Two-step authentication. I’ve reached step 3, which involves entering the backup authentication code, but I keep getting an error message that says, "There was a problem confirming your backup authentication code." I’ve already entered all 10 codes provided in step two, but the same error message keeps appearing. Please assist me.

Why am I getting this. I am sole user of my laptop and don't use Edge?

You don't have permission to access "http://identity.tescobank.com/pf/adapter2adapter.ping" on this server.

Reference #18.d4c1002.1735831029.9c455f0

https://errors.edgesuite.net/18.d4c1002.1735831029.9c455f0

This happens when I click a link in an email or elsewhere. Firefox responds otherwise, I can open links within Firefox. It used to simply open the link in a new tab.

How can the previous behaviour be restored? so I can open a link in an existing FF window?

Some web sites (Best Buy for one) upon opening go immediately to the bottom of the page. Anytime you search for something on those websites the page goes immediately to the bottom of the page and you have to physically move the page back to the top or beginning. It does not do this when using Microsoft Edge. Help!

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i like firefox. i have contacted gyazo support and ran threw all the listed trouble shooting steps. This just started in the past few days. Idk if there was a update or windows update or what . i tried everything . Anything you can add would be great.

This is the page i get when i try to log in. "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds." then nothing happens.

Have been using Firefox 133.03 on Mint 22 Cinnamon for a couple of weeks now, but I have a number of randomly missing favicons in my bookmark toolbar. I have extensively googled the issue and tried pretty much all the remedies I could find: just click on the place holder icon to refresh, delete the bookmark and place it again, use the Checkmark extension, check the integrity of the favicon DB, delete the favicon and places.sqlite files, clear the cache. Doing these things repeatedly and repeatedly restarting Firefox, I could claw back a number of my icons, but now things have stalled and there a quite a few holdouts that refuse to update. I'm also using Firefox on Windows without these issues. Would appreciate some hints as to how to further troubleshoot this.

I went to right click on a open tab to share it with somebody. The share link has many unwanted choices. I wanted to clear those. So I went to Firefox settings Cookies and Site Data to clear everything in the cache, it will not remove them. Any help greatly appreciated.