• Solved

Copy/Paste not working

As the title indicates, copy/pasting does not work. I'm on Windows 10, have installed Firefox about two days ago (I've recently switched to it) so the version of FF is up… (read more)

As the title indicates, copy/pasting does not work.

I'm on Windows 10, have installed Firefox about two days ago (I've recently switched to it) so the version of FF is up to date. I've looked up a few fixes before posting and they didn't work:

- Tried booting FF on safe mode and it didn't fix the issue - it clearly isn't caused by an add-on (and I've never had this issue in my previous browser with nearly the same add-ons installed). - other people seem to have had the exact same issue multiple times and it's lasted for years, so it's clearly a problem on FF's end.

Here is the issue described more specifically: Copying things from a tab from FF and into the online version of Word does not work - when I try to, the intended selection: - disappears a few seconds after I've pasted - or it does not appear at all - or when it does, it erases the entire sentence it was pasted next to it, which you can imagine is absolutely bothersome.

I've also tried to copy/paste statistics from a site called archiveofourown.org onto another FF tab. - What ended up being copied is only the last character of the entire content I was trying to paste, which I think suggests there's some issue with what's contained in the clipboard.

I'm mentioning these two websites because I'm guessing that something about them is probably conflicting with the copy/paste feature, however I'm hoping no one will have the gall to tell me it's those websites' faults and that I should just stop using them.

When pasting (while having hopefully copied the former selected content- and no, it wasn't the case), it always pastes the content which was last copied into the clipboard prior to that very attempt, which shows that the clipboard's content was not refreshed with the last selected copied one.

I'm surprised to see that FF has had such a glaring issue for years and for many other users, and updates have never given a fix for it. I'd like this issue to be fixed properly, because I'd hate to have to switch back to my previous browser. FF sports so many nice features that other browsers don't have, and it'd be a shame to ruin the experience with a bug so basic as the copy/paste feature being broken.

Asked by yumiifmb 3 months ago

Answered by user1321319 3 months ago

  • Solved

Almost every site is broken in Firefox 77

I just upgraded to Firefox 77, x64, Windows 10 2004. Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008 Now Firefox 77 breaks 99% of … (read more)

I just upgraded to Firefox 77, x64, Windows 10 2004.

Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008

Now Firefox 77 breaks 99% of all websites. (See attached screenshot.) www.example.com www.google.com www.wikipedia.org etc

Somehow, support.mozilla.org works, UNTIL I try to log in.

I've tried incognito mode, safe mode, etc. When I change charset of the page, the text displays differently, but it's still a useless mishmash.

--- BUT --- when I open developer tools, click the HTML request and click the Response tab, the HTML renders correctly there.

Asked by milan2 4 weeks ago

Answered by cor-el 4 weeks ago

So i just updated firefox and half of my extensions are not working (uBlock Origin, Stylish, Etc)

my uBlock is on but ads still play on youtube my stylish doesn't have any of the styles i've installed anymore and every time i try to install a new one firefox freezes … (read more)

my uBlock is on but ads still play on youtube my stylish doesn't have any of the styles i've installed anymore and every time i try to install a new one firefox freezes firefox color no longer automatically applies my theme (i have to go find the website and select it) and i lost the ability to load outlook.com/owa but thanks to a trick another user here (FredMcD) taught me (Manage data/Forget this site) i was able to regain access to it.

Also I would hope that it goes without saying but any responses suggesting Resets/Nukes will be ignored and reported. Let's try to work together to get this issue sorted out.

Asked by Sin Shadow Fox 2 months ago

Last reply by Sin Shadow Fox 2 weeks ago

New Keyboard Input Problems

Sorry that I don't know the version when this started, but within the last couple of months I have noticed that keyboard inputs are being processed incorrectly in many pl… (read more)

Sorry that I don't know the version when this started, but within the last couple of months I have noticed that keyboard inputs are being processed incorrectly in many places.

The CMail web interface is one example. At the moment, in almost every GMail that I compose, I find "pieces" of things that I type in the wrong place. For example, I'll see a character on the end of a word somewhere in the message and notice that the same character is missing from a word later in the paragraph.

I also use some keyboard macros, and this new behavior has essentially stopped the use of these macros in FF.

One good example is that, for years, I have used a macro to dial voice calls using Google Voice. When google force the change to the new (green) version of Google Voice about six months ago, I had to spend several hours testing timing "delays" to get the macro to work in the new interface.

Those changes worked until the keyboard input problems started sometime in the last couple of months and the dialing macro not only became unusable, editing the timing delays didn't help.

If I fire up Chrome and use the same macro that fails in FF in Chrome, the macro works flawlessly in Chrome.

Beverly Howard

Asked by BevHoward 3 weeks ago

Last reply by BevHoward 3 weeks ago

Firefox tab preview in taskbar

I have a problem that has been driving me nuts for the better part of a year. All of a sudden I can only see one tab preview on the windows taskbar (Windows 10). The st… (read more)

I have a problem that has been driving me nuts for the better part of a year. All of a sudden I can only see one tab preview on the windows taskbar (Windows 10). The strange thing is I have the exact same install (I copied the profile files) on two virtual machines. One is Windows 7 Pro, the other Windows 8.1 Pro. I have the same issue on the Windows 7 machine, but on the Windows 8.1 machine it works as it should. I have added images to show you what I'm talking about. Any help would be greatly appreciated. Thank you.

Asked by williamstokesberry 3 weeks ago

Last reply by McCoy 3 weeks ago

Zendesk disabling right click for all open tabs in Firefox

When I use Zendesk (my company's chosen support ticket solution) it is disabling my ability to right click in any other open tab/window. When I close Zendesk, close Firef… (read more)

When I use Zendesk (my company's chosen support ticket solution) it is disabling my ability to right click in any other open tab/window. When I close Zendesk, close Firefox, and reopen all the other tabs/sites besides Zendesk, my right click function is restored.

I have no clue what the Zendesk site is doing that is causing this, but I'm wondering if Firefox has a way for me to disable that for the Zendesk site, while still being able to use it's functionality.

Asked by nicholasdavidhill 3 weeks ago

Last reply by Pallavi kumari 3 weeks ago

  • Solved

Firefox 77 opens to newtab page instead of homepage

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that eve… (read more)

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that every time. I have cleared the cache and it will work once or twice only then back to the newtab page.

Asked by densyl93 4 weeks ago

Answered by densyl93 3 weeks ago

  • Solved

Downloading and Opening docx Firefox appends doc onto file

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. Whe… (read more)

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. When we choose a file on the portal site (internal site), we go through the interview and are presented with a link to "download" the assembled file. When you click that link, a pop-up appears showing the file name as abc.docx but then says it is a Word 97 - 2003 document, even though it is not. The original template is not. If I choose to open the file, it ends up opening and showing as abc.docx.doc If I save the file, instead of opening it, it saves as abc.docx.

If we run this same process in IE/Edge, the file opens as abc.docx as it should. I have uninstalled Firefox and reinstalled. Is there anything that could be causing this? I've tried a bunch of troubleshooting steps and nothing seems to change this outcome.

Thank you.

Asked by misscrf 4 weeks ago

Answered by cor-el 4 weeks ago

  • Solved

Firefox started getting flagged by Emsisoft as malware

This latest version of FIrefox is getting flagged by Emsisoft as follows: ============== Behavior Blocker detected suspicious behavior "CodeInjector" of (x86)\Mozilla Fi… (read more)

This latest version of FIrefox is getting flagged by Emsisoft as follows:

==============

Behavior Blocker detected suspicious behavior "CodeInjector" of (x86)\Mozilla Firefox\updated\firefox.exe

A notification message "Suspicious behavior has been found in the following program: (x86)\Mozilla Firefox\updated\firefox.exe" has been shown

==============

Firefox 77.0.1 Emsisoft 2020.6.0.10209 Windows 7

Asked by Raven Lord 4 weeks ago

Answered by Raven Lord 4 weeks ago

After latest Windows 10 Update KB4451762 (installed 4/11/20), Firefox can't download any application installer files. Always gives error "download failed".

This just started after Windows 10 update KB4551762 installed. Firefox 75 still browses OK, but will not download any application installer files. Another Firefox-based b… (read more)

This just started after Windows 10 update KB4551762 installed. Firefox 75 still browses OK, but will not download any application installer files. Another Firefox-based browser (Palemoon) suddenly has the same problem. Non-Mozilla browsers (Opera/Chrome) continue to download application installers OK from the web. Tried refreshing and reinstalling Firefox 75, but that does not fix the problem. I suspect the Windows 10 update rather than Firefox, because the latest Firefox in a Linux system works OK.

Asked by JF 2 months ago

Last reply by photogram1 4 weeks ago

SEC_ERROR_REUSED_ISSUER_AND_SERIAL

On saturday our global sertificate expired and we renewed it a bit late. Now Firefox users cant visit our site, seeing this error message. Secure Connection Failed. … (read more)

On saturday our global sertificate expired and we renewed it a bit late. Now Firefox users cant visit our site, seeing this error message.

   Secure Connection Failed. 
   Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number.
   
   Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL 
   
   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. 
   Please contact the website owners to inform them of this problem.

Unfortunately the only way to fix it we found is deleting the whole profile, deleting the sertificates themselves does not work for us. It is very difficult for our users to do it. Can you please help us with this problem?

Asked by ryavina 4 weeks ago

Last reply by Pallavi kumari 4 weeks ago

Unable to make payment, specific site, Firefox 76 & above, usual solutions not working

I am having an issue with not being able to make a payment on a specific site: www.walmart.com since upgrading to Firefox 76/77. I am using: Windows 7 on desktop PC … (read more)

I am having an issue with not being able to make a payment on a specific site: www.walmart.com since upgrading to Firefox 76/77.

I am using:

Windows 7 on desktop PC


When on Walmart.com with items in the shopping cart, I have the option to "proceed to checkout." This usually loads a new screen in the same tab - not a pop up box.

This time, however, I only got a white screen with continually spinning circle.

Attempted fixes:

Verified with Walmart that they could indeed access my checkout Verified that I could access the checkout in another browser, Internet Explorer Tried turning off enhanced tracking protection cleared cookies Disabled ad blocker Unchecked Block Pop Up windows re-checked Block Pop Up windows and created exception for www.walmart.com Upgraded to Firefox 77

None of the above had any effect.

I have no Add-ons to disable. I'm running a pretty basic system.

I was finally able to make my purchase on a different computer that was still running Firefox 75. Thus, I have narrowed the problem down to the upgrades of Firefox 76 and beyond.

I was also able to make a purchase on a different site using Firefox 76, but I don't recall if that site needed to load a new screen for checkout. Still, www.walmart.com will not cooperate. Any ideas what else could be blocking this particular site?

Asked by groundhog 4 weeks ago

Last reply by cor-el 4 weeks ago

Ask to save logins and passwords for websites is never saved. I need to recheck it every time I sign in

Under Privacy and security I check to ask save logins and passwords. When I close FF and reopen the box is cleared and I need to recheck it every single time. Only happen… (read more)

Under Privacy and security I check to ask save logins and passwords. When I close FF and reopen the box is cleared and I need to recheck it every single time. Only happens on one computer

Asked by zalmiberger1 4 weeks ago

Last reply by cor-el 4 weeks ago

All windows close at once

I recently updated from an older version of OS X to 10.15.5. This has happened numerous times and I am trying to figure out if there is something I am doing to cause it. … (read more)

I recently updated from an older version of OS X to 10.15.5. This has happened numerous times and I am trying to figure out if there is something I am doing to cause it. I am on a Mac PowerBook Pro. I can have several Firefox windows open and something I do by moving my "mouse" (the trackpad) from right to left deletes all open windows and resets to my home page, essentially like I have just opened the app. Firefox doesn't quit or anything, it just wipes out all open windows which is very annoying. As it is a trackpad and I am moving my finger across, I am wondering if my thumb is doing something inadvertantly. Is there a "movement" or something that is causing this? Any help or suggestions would be most appreciated.

Asked by HampshireWessex 4 weeks ago

Last reply by Eve 4 weeks ago

login failure that works ok in other browsers

I'm using Firefox 77.0 (32bit) as my default browser with Windows 7 My problem today is that I am unable to login at this service: http://iptv-north-west.com/webplayer/ .… (read more)

I'm using Firefox 77.0 (32bit) as my default browser with Windows 7 My problem today is that I am unable to login at this service: http://iptv-north-west.com/webplayer/ ...although I have been able to login there previously with Firefox and I can still login there today using various other browsers (specifically Opera and a browser that arrived uninvited from Avast that I haven't bothered uninstalling yet). I can also login on an old Windows XP PC using an elderly Firefox there. It's annoying to see all these other browsers working as usual - but not my up-to-date Firefox 77.0 - which is my longstanding browser of choice.

Rod Fielding rod@zen.co.uk

Asked by wrx225 4 weeks ago

Last reply by FredMcD 4 weeks ago

  • Solved

javascript void 0 error

Hi all, I have an error where i try to go to website this https://www.telstra.com.au/contact-us/plans-products/fixed-services#lp:2way when i click on chat now button, it… (read more)

Hi all,

I have an error where i try to go to website this https://www.telstra.com.au/contact-us/plans-products/fixed-services#lp:2way

when i click on chat now button, it does nothing. I have installed the latest firefox ver 76, whitelist this webstie, untick pop up block, install shockwave flash 32

even if i go directly to livechat link which that button suppose to go this: https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2fTCOM%3aCrowdsupport%3aConsumer

it still doesn't help because it simply show javascript void 0

anyone can help? thank you

Asked by ahupito1 1 month ago

Answered by cor-el 1 month ago

  • Archived

Blocked by X-Frame-Options Policy

After Firefox updated, I can no longer access www.apple.com. This is the error I get now: Blocked by X-Frame-Options Policy An error occurred during a connection to idmsa… (read more)

After Firefox updated, I can no longer access www.apple.com. This is the error I get now:

Blocked by X-Frame-Options Policy

An error occurred during a connection to idmsa.apple.com.

Firefox prevented this page from loading in this context because the page has an X-Frame-Options policy that disallows it.

Can anyone tell me how to fix this issue as soon as possible. Thank You.

Asked by David 7 months ago

Last reply by kris.sor 1 month ago

Restoring discarded tabs

After needing to do heavy maintenance due to a malware/malvertising issue that cropped up, I needed to restart and refresh Firefox a couple of times. While all the tabs a… (read more)

After needing to do heavy maintenance due to a malware/malvertising issue that cropped up, I needed to restart and refresh Firefox a couple of times. While all the tabs are still present, they are now "discarded". I am fully unable to restore them, currently. Googling has not given me any real insight as to what is going on.

I did have Tab Suspender extension/app in use, so perhaps I should have disabled that and refreshed all the tabs. Impossible to say now, and hindsight is not exactly helping me restore any of this.

I have a lot of tabs, and I have managed to copy the titles of each tab, so I should theoretically be able to find each one again. However, if there is an easier method to restore all my tabs, I'd prefer that.

Any help would be greatly appreciated.

Asked by Ihmislehma 1 month ago

Last reply by Ihmislehma 1 month ago