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  • Solved

Firefox refreshed/update and deleted all my passwords, cookies, links everything!

Firefox restarted/updated and it cleared my entire browser history, bookmarks, logins, passwords, links etc... how do I get all my data back?!?!?! wth!!! there's no Folde… (read more)

Firefox restarted/updated and it cleared my entire browser history, bookmarks, logins, passwords, links etc... how do I get all my data back?!?!?! wth!!! there's no Folder on my desktop with all my data :( I'll wait for feedback. Thank you!

Asked by ruana.m7 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Hexadecimal characters in Firefox, NOT in Chrome

When I open Wunderground in FF I get hexadecimal character maps for many buttons. https://www.dropbox.com/s/ci3v1ag7ppynkbw/Screen%20Shot%202020-11-22%20at%209.35.59%20P… (read more)

When I open Wunderground in FF I get hexadecimal character maps for many buttons. https://www.dropbox.com/s/ci3v1ag7ppynkbw/Screen%20Shot%202020-11-22%20at%209.35.59%20PM.jpg?dl=0

In Chrome, they're fine: https://www.dropbox.com/s/zj855hxep7mx7rs/Screen%20Shot%202020-11-22%20at%209.30.49%20PM.jpg?dl=0

HUH?? With the Wunderground page open, the "text encoding" under the View menu is grayed out so I can't change the encoding. Suggestions?? THANKS!!!

Asked by RobertL39 1 day ago

Answered by cor-el 1 day ago

  • Solved

Address bar text alignment changed to right aligned on Mac

I have the same issue as this https://support.mozilla.org/en-US/questions/1229895 but on Mac. I tried pressing Shift+Cmd+X but it doesn't work. Any idea what the keyboard… (read more)

I have the same issue as this https://support.mozilla.org/en-US/questions/1229895 but on Mac.

I tried pressing Shift+Cmd+X but it doesn't work. Any idea what the keyboard shortcut in Mac is?

Asked by anatolzak 2 days ago

Answered by cor-el 2 days ago

  • Solved

lost bookmarks etc after updating firefox

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant s… (read more)

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

Asked by pantelisgeorgiou 5 days ago

Answered by FredMcD 4 days ago

  • Solved

Add and modify Bookmarks

Hi, Since long time ago (I don't know when it started) I can't add or modify any Bookmarks ! I have a window oppening with nothing inside. If I try to mofify an old bookm… (read more)

Hi, Since long time ago (I don't know when it started) I can't add or modify any Bookmarks ! I have a window oppening with nothing inside. If I try to mofify an old bookmark, I can change the name but not the link :-( Is there anythings to do like repar or delet a file ? Thx for any helper !

Hugo

Asked by jumpcutting 5 days ago

Answered by FredMcD 4 days ago

  • Solved

How to ensure that hyperlinks in pinned tabs open in new tabs?

I am using Firefox 83.0 (64-bit) on Mac OS Big Sur 11.0.1. Until recently, when I would click on a hyperlink within a pinned tab, it would open in a new tab. (To be sure,… (read more)

I am using Firefox 83.0 (64-bit) on Mac OS Big Sur 11.0.1.

Until recently, when I would click on a hyperlink within a pinned tab, it would open in a new tab. (To be sure, this is *without* pressing the Control key on the Mac, or without right clicking on the mouse --> open link in new tab option).

But now, hyperlinks inside pinned tabs open in the same window. This is a workflow nightmare because I am used to having links originating within my pinned Gmail window open in a new tab.

I have followed the instructions at https://support.mozilla.org/en-US/questions/1283295, but this does not help.

Asked by spinor87 4 days ago

Answered by spinor87 4 days ago

  • Solved

Hide Firefox's toolbar in full screen Mac OS

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide th… (read more)

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide the Firefox address bar. I've researched a bit and found some suggestions about settings in about:config pertaining to full screen access, and I've exhausted all of those suggestions. Is this a known issue on Mac with Firefox?

Asked by schoolboi1980 5 months ago

Answered by cor-el 5 months ago

  • Solved

Malware aftermath.

A malware product using the tab heading "Search Marquis" took control of my Firefox application and even after installing and running MalwareBytes I cant seem to find a w… (read more)

A malware product using the tab heading "Search Marquis" took control of my Firefox application and even after installing and running MalwareBytes I cant seem to find a way to eliminate"Search Marquis" from the opening tab for Firefox. I dont mind deleting and reinstalling Firefox but hesitant to do so not knowing if i will create more problems in doing so. Guidance/Help?

MacBook Pro (Mid 2010) - Running High Sierra Version 10.13.6 Firefox version 83.0 (64-Bit)

I appreciate any help or guidance you can give me. Sincerely - Mike

Asked by mdkitchen 6 days ago

Answered by FredMcD 6 days ago

  • Solved

Firefox not rendering Roboto font properly on macOS Big Sur

Hi everyone, I updated to macOS Big Sur yesterday and now I got display issue on websites that use the Roboto font (like Youtube, Trello, Google Translate, etc.) As you… (read more)

Hi everyone,

I updated to macOS Big Sur yesterday and now I got display issue on websites that use the Roboto font (like Youtube, Trello, Google Translate, etc.)

As you can see on the attached screenshot, the font is now always displayed BOLD and in a weird way.

I reinstalled the Roboto font on my mac but it did nothing. Everything is working fine with other web-browsers.

Can someone help me ?

Thanks by advance.

Best regards. Adrian

Asked by adrian.urso 1 week ago

Answered by adrian.urso 1 week ago

  • Solved

Can't drag URL from address bar to desktop

It has become impossible to drag the URL from the address bar to the desktop. Specifically, the action described in this article https://support.mozilla.org/en-US/kb/crea… (read more)

It has become impossible to drag the URL from the address bar to the desktop.

Specifically, the action described in this article https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website DOES NOT WORK.

FF 78.0.2 Mac OS 10.14.2

Asked by JA 4 months ago

Answered by FredMcD 4 months ago

  • Solved

Firefox Browser Window shakes horizontally, uncontrollably, when I click on links in websites.

My Firefox for MAC 78.4.0esr (64-bit) Browser Window shakes horizontally, uncontrollably, when I click on links in websites. This began just before the last update, and h… (read more)

My Firefox for MAC 78.4.0esr (64-bit) Browser Window shakes horizontally, uncontrollably, when I click on links in websites. This began just before the last update, and happens more frequently than not, forcing me to abandon the application because I can't close the shaking window. I can't see a specific pattern to which links will cause this to happen, but if I restart Firefox and try the same link, it will repeat the error. My device is a MacBook Pro (15-inch, 2.53GHz, Mid 2009), OSX El Capitan V 10.11.6, 2.53 GHz Intel Core 2 Duo, 4 GB 1067 MHz DDR3, NVIDIA GeForce 9400M 256 MB. This error does not occur in Safari. Firefox is my preferred browser.

Asked by X-ray Guy 1 month ago

Answered by X-ray Guy 1 week ago

  • Solved

Search bookmarks in toolbar without asterisk

Hello, You have to use an asterisk to search a bookmark in toolbar. I think that's not very intuitive. It shoul search without it. Every time, you want to search in too… (read more)

Hello, You have to use an asterisk to search a bookmark in toolbar. I think that's not very intuitive. It shoul search without it.

Every time, you want to search in toolbar and see results with bookmarks as well. It's very helpful. Please update this.

Asked by David 1 week ago

Answered by Meskó Balázs 1 week ago

  • Solved
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Previous session did not restore after Big Sur update (and other issues)

Firefox is behaving strangely after updating to Big Sur. At first, the program would open but would not display an open window. I was able to open a new window from the F… (read more)

Firefox is behaving strangely after updating to Big Sur. At first, the program would open but would not display an open window. I was able to open a new window from the Firefox menu, and now a window opens automatically upon starting Firefox again (although it actually flickers 1 time upon opening.) But this issue seems to be solved.

More importantly, my previous session did not restore after the update. And the tabs that I had open are not the ones that show under "recently closed tabs." Can anyone help me find these? (I do have this option selected in my preferences.) I believe that they are in my history, somewhere but that would be like looking for a needle in a haystack. Please help! Thank you.

Asked by YaYaTurre 1 week ago

Answered by YaYaTurre 1 week ago

  • Solved

Firefox 82.0.3 update: All my Bookmarks and Tabs gone

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I notice… (read more)

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I noticed 'Restore Previous Session' was recommended as a 'fix' at some links. Mine is grayed out...if that matters. I have VERY important bookmarks, including links related to Hurricane Sally destruction to my home. PLEASE HELP! I'm not very computer savvy, so 'instructions for dummies' would be helpful. PS...I was able to bookmark this page, but at least 100 bookmarks vanished. Tabs & Bookmarks are fine with Safari and Chrome. Unfortunately, I rarely used those and did not migrate most Bookmarks to them. Lesson learned. Thanks in advance John

Asked by gulfbeach47 1 week ago

Answered by gulfbeach47 1 week ago

  • Solved

What does the image on the Firefox cannot find site error page mean?

Good day! Apologies for the probably dumb question, but I'm finding myself frustrated that I cannot interpret the image that Firefox displays on the "cannot find this sit… (read more)

Good day!

Apologies for the probably dumb question, but I'm finding myself frustrated that I cannot interpret the image that Firefox displays on the "cannot find this site" error page. I get it is something holding a map, but what is it? Cannot figure out what are those on its head, obviously not eyes as quite strangely placed and not identical.

Appreciating if someone shares a clue

thank you!

Asked by evelina.karolyi 1 week ago

Answered by philipp 1 week ago