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Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank you… (read more)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko 5 months ago

Last reply by vannerwinner 3 hours ago

Product Images Not Loading on Firefox

Hi everyone, I am working on this Site. I am experiencing an problem that the images of the product pages are not loading on my firefox web browser. I am unable to unders… (read more)

Hi everyone, I am working on this Site. I am experiencing an problem that the images of the product pages are not loading on my firefox web browser. I am unable to understand whether the problem is with the site or the browser. Need help thanks.

Asked by ronaldreagen97 5 hours ago

Last reply by Terry 5 hours ago

Videos Not Working`

No video players work with Firefox but they work fine in Chrome I have the latest version downloaded, I have tried debugging, private windows, cache and cookie clear, rei… (read more)

No video players work with Firefox but they work fine in Chrome

I have the latest version downloaded, I have tried debugging, private windows, cache and cookie clear, reinstalled/reset firefox, restarted my computer, updated my GPU drivers, changed every setting such as autoplay, hardware acceleration etc., disabled all enhancements, and more.

Nothing fixes this. I get error codes on every site i try, twitch, streamable, etc. None play videos.

Asked by boe44178 2 days ago

Last reply by James 6 hours ago

Applications have been blocked from accessing graphics hardware

Ever since the last Firefox update, the app has been crashing and giving me this message: "Applications have been blocked from accessing graphics hardware". Anybody know … (read more)

Ever since the last Firefox update, the app has been crashing and giving me this message: "Applications have been blocked from accessing graphics hardware". Anybody know what is causing this?

Asked by robadelman10 8 hours ago

Last reply by RobertJ 8 hours ago

opening firefox

constantly daily , firefox is open and must be closed before starting it again have to close it 3 or 4 times before it kicks in , happens all the times , numerous times d… (read more)

constantly daily , firefox is open and must be closed before starting it again have to close it 3 or 4 times before it kicks in , happens all the times , numerous times during the day , theres no problem at all with microsoft edge or google chrome JUST FIREFOX ! if you have a solution please let me know thx john

Asked by revere31 19 hours ago

Last reply by jonzn4SUSE 8 hours ago

access denied

Why am I getting this message when I try to log in at lowes .com: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server. Referen… (read more)

Why am I getting this message when I try to log in at lowes .com: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server.

Reference #18.4d9533b8.1660085368.160c5aff

I do not get this on Edge browser.

Asked by mn1955 10 hours ago

Last reply by cor-el 10 hours ago

A conflict with Firefox and Windows 10 64 bit, online keyboard?

There is a conflict between firefox and the windows on board keyboard. Crashes Firefox and the Microsoft on board keyboard. Can someone look into this please? Probably ju… (read more)

There is a conflict between firefox and the windows on board keyboard. Crashes Firefox and the Microsoft on board keyboard. Can someone look into this please? Probably just needs patch. Doesn't crash Microsoft Edge. Thanks for your help.

Asked by michaelgurvitz 1 day ago

Last reply by Dropa 14 hours ago

Error code: SEC_ERROR_REVOKED_CERTIFICATE

So I have a website that had SSL revoked, but I just got it reissued and installed/activated. Since it's back I'm still having issues connecting to the website on Firefox… (read more)

So I have a website that had SSL revoked, but I just got it reissued and installed/activated.

Since it's back I'm still having issues connecting to the website on Firefox/Safari still, but not chrome.

Even though if I personally fix the error issue it's probably happening to other people using the same browser (I think?)

So my question is will the error ever go away on itself over time or is my website inaccessible to anyone using firefox unless they fix the error themselves in their OWN browser settings?

Asked by ifed27 1 day ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

ATTN: Rendering Issues

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. Th… (read more)

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. This also happens when I try to download something. The pop-up opens up with only a slit visible.

Asked by FireFoxFan1 1 day ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

Gmail will not load

Gmail will not load. I have done all of the suggested fixes: 1. clear cache, 2. clear cookies, 3. turn off all extensions, 4. restart, 5. reinstall firefox, 5. shut dow… (read more)

Gmail will not load. I have done all of the suggested fixes: 1. clear cache, 2. clear cookies, 3. turn off all extensions, 4. restart, 5. reinstall firefox, 5. shut down restart.

It still will not load.

Asked by elise.bowman 1 day ago

Last reply by Paul 1 day ago

Outlook 2010, "This operation has been canceled due to RESTRICTIONS in effect on this computer"

Outlook 2010 Windows 10 Home edition, Can not open hyperlinks in Outlook e-mail. Get error messge "This operation has been canceled due to RESTRICTIONS in effect on this… (read more)

Outlook 2010 Windows 10 Home edition, Can not open hyperlinks in Outlook e-mail. Get error messge "This operation has been canceled due to RESTRICTIONS in effect on this computer" Help!

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox. I had to force … (read more)

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox. I had to force a shutdown by holding down the power button on my laptop to get out of this infinate loop. Mouse becomes unresponsive and does not appear or move after a few crash and restarts of graphics driver. One way to stop it early on is to close firefox by keep clicking the tab close x or top right firefox page close x. Problem only on one website that i listed below.

here is the windows events entry(i edited out my computer name)... Log Name: System Source: Display Date: 26/07/2022 18:14:11 Event ID: 4101 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: edited out Description: Display driver igfx stopped responding and has successfully recovered. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Display" />
   <EventID Qualifiers="0">4101</EventID>
   <Level>3</Level>
   <Task>0</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2022-07-26T17:14:11.000000000Z" />
   <EventRecordID>1117438</EventRecordID>
   <Channel>System</Channel>
   <Computer>edited out</Computer>
   <Security />
 </System>
 <EventData>
   <Data>igfx</Data>
   <Data>
   </Data>
 </EventData>

</Event>

I have 5 of these events but the crash and restart happened many more times than that. I believe the first happened yesterday.

System details... Laptop Microsoft Windows 7 Professional SP1 64 bit - many updates installed but not the last years worth before EOL Kaspersky Total Security 21.3.10.391(j) Database release date 26/07/2022 15:02 Firefox version 103.0 (64 bit) Microsoft Internet Explorer 11.0.9600/18163. update versions 11.0.27 (kb3124275). Wifi internet via netgear dongle Intel HD graphics (this is either 2000 or 3000 or inbetween). Driver version: 9.17.10.4229. Driver date: 26/05/2015. Driver provider: Intel Corporation. Digital Signer: Microsoft Windows Hardware Compatibility Publisher. Processor Intel Pentium B960 Ram 16GB HDD 750GB around 15GB free

website i loaded in firefox that gives me this problem... cams.omexxx.com (note it is a pron site). I did not even click aree to terms.

To troubleshoot i did the following... 1) opened command prompt with admin priveledges and ran sfc /scannow it found no errors. 2) i reset all kaspersky settings back to default. 3) I refreshed firefox back to default settings. my addons were deleted after doing so and i did not add them back. 4) i uninstalled the intel hd graphics driver from device manager 5) i reinstalled the intel hd graphics driver downloaded and hash checked today same version as old driver. 6) even after the above problem remains 7) I tried loading the website that gives me this problem in microsoft internet explorer and i did NOT get the problem. 8) Done some google research online and then i went to... firefox menu - tools - settings - general - Performance - this was selected so i unselected it = Use recommended performance settings i unselected this option = Use hardware acceleration when available 9) I went to the problem website and i no longer got the problem/bug so now i have a temporary workaround/solution.

Please investigate and fix this at your end if you can or find out what is going on. Think about turning off hardware acceleration by default in firefox as it is obviously bug prone. This problem only started in the last couple/few days. Did the website in question change something in the last days? before that i accessed it with no problems. Did firefox update recently? I had not changed my intel driver until i got this bug. I have other event viewer errors here is an example of one that may or may not be relevant that has appeared a lot lately (it states atal error)...

- System

 - Provider 
  [ Name]  Schannel 
  [ Guid]  {1F678132-5938-4686-9FDC-C8FF68F15C85} 

  EventID 36887 

  Version 0 

  Level 2 

  Task 0 

  Opcode 0 

  Keywords 0x8000000000000000 

 - TimeCreated 
  [ SystemTime]  2022-07-26T19:25:32.755463700Z 

  EventRecordID 1117465 

  Correlation 

 - Execution 
  [ ProcessID]  800 
  [ ThreadID]  6412 

  Channel System 

  Computer edited out

 - Security 
  [ UserID]  S-1-5-18 

- EventData

 AlertDesc 70

Asked by thedillinger 2 weeks ago

Last reply by Krammig 1 day ago

Wonky address bar

For the last month the amount of letters/numbers/symbols in my address bar has slowly become less. It only happens when I have more than 1 tab &/or window open. It is… (read more)

For the last month the amount of letters/numbers/symbols in my address bar has slowly become less. It only happens when I have more than 1 tab &/or window open. It is now at the point where I'll have no more than a dozen characters in the address bar down to absolutely nothing being displayed there. I had HP do a wipe of my HDD & reinstall of the entire MS OS a month ago. I noticed the issue a few days after that but it was also after the first of 2 FF updates. Sometimes it has bugs but usually the next update fixes it completely; but not this time. I'm not sure if it Is a FF issue. I have checked all thru here and even scrubbed thru MS Win10 support pages and found nothing anywhere similar. Attached is a current screenshot. As you can see, there are only 4 characters in this header while 2 others have None and one has 11 +, 4 numbers and 6 random letters. This has me totally baffled.

Asked by Sonny65 1 day ago

Last reply by cor-el 1 day ago

Magnified headers when printing

After the recent Firefox update, my headers are magnified when I print. How can I reduce the setting so I don't have to download to Adobe before printing or switching to … (read more)

After the recent Firefox update, my headers are magnified when I print. How can I reduce the setting so I don't have to download to Adobe before printing or switching to another browser altogether? Somewhat computer savvy, so I can go to about:config...just don't know what settings to look for and adjust. Thank you!

Asked by rachel.kocher 1 day ago

Last reply by cor-el 1 day ago

No Internet Connection comes & goes

The past couple weeks while I'm trying to use Firefox on windows 10 desktop, it will out of the blue come up with No Internet Connection. Sometimes it happens within 5 mi… (read more)

The past couple weeks while I'm trying to use Firefox on windows 10 desktop, it will out of the blue come up with No Internet Connection. Sometimes it happens within 5 min. or up to 30 min. On the rare occasion I am able to view my new emails & links w/o a problem. The automatic update was done a few days ago but didn't really seem to make that much difference. The lights on modem continue green & router is orange for normal. So I know it is not my service provider. Besides I can use internet on Edge w/o a problem. However I have used Firefox for years & really like it. I'm not much of a techie person, so simple explanation/fix on my issue would be much appreciated. Thanks in advance for your help.

Asked by 1985domehome 1 day ago

Last reply by Dropa 1 day ago