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Is it my time to say GOODBYE to Firefox?

I have stated this issue once before after trying to find a solution by myself. My query: https://support.mozilla.org/en-US/questions/1363376 Whenever I boot up my lapto… (read more)

I have stated this issue once before after trying to find a solution by myself.

My query: https://support.mozilla.org/en-US/questions/1363376

Whenever I boot up my laptop, firefox starts running in the background taking up a lot of memory space and cpu utilization. I have been with ffirefox since I started using laptops which is 7-8 years back. I never thought of switching browser or finding an alternative of firefox until for some months the issue is occurring. Now I am really annoyed to open up task manager every time and close firefox which is running in the backgroud. I have seen nothing unusual in the "about:performance" tab of firefox.

Please help me to continue my journey with firefox.

Asked by senanindya21 5 hours ago

Last reply by FredMcD 25 minutes ago

Firefox not loading Facebook images

Hello, I am at a loss to trying to fix a problem after extensive troubleshooting. When I am on Facebook for about five minutes, Firefox stops loading most images. This on… (read more)

Hello, I am at a loss to trying to fix a problem after extensive troubleshooting. When I am on Facebook for about five minutes, Firefox stops loading most images. This only occurs with Firefox, not Safari or Chrome. And it only occurs with Facebook and Instagram, which is owned and run by Facebook. I have to restart Firefox to get images back and then after five minutes or so, it happens again every time. Can anyone help? This is driving me crazy!

Thank you

Asked by lkutchermusic 3 months ago

Last reply by TNorth 2 hours ago

I keep getting blank pages or images in face book. even in home page. Why?? How can this be fixed?

I keep getting blank images.pages in face book, even in home page. Particularly for items involving plants, sales, purchases, competitions. Plants like Bromeliads, and A… (read more)

I keep getting blank images.pages in face book, even in home page. Particularly for items involving plants, sales, purchases, competitions. Plants like Bromeliads, and Adenium, Desert Roses. etc. Sorry I do not know how to add images of this problem.

Asked by tworedvehicles 2 months ago

Last reply by TNorth 2 hours ago

Very long time user now finally walking away from firefox

I do not get it. This browser has everyday now for the longest time gone downhill and it is just getting worse and worse to the point it is unusable. To navigate the inte… (read more)

I do not get it. This browser has everyday now for the longest time gone downhill and it is just getting worse and worse to the point it is unusable. To navigate the internet one can no longer simply use the great firefox to do so. Besides the browswer having issues itself, it seems just about every webpage does not work on firefox at all either. Sync is a joke, history doesn't even work ans saving passwords is useless. But my last issue, enough is enough and I am done. Trying for quite so time figure out why firefox is not loading my school book. It is redirect the URL a million times. Mobile and desktop FF. Use chrome and now only does it work, it is faster. Just stop the project and move on. You guys had your run and obviously someone somewhere lost their values.

Asked by ihatemozillaroyally 4 days ago

Last reply by TNorth 2 hours ago

Firefox not recognized by windows 11

So I installed Firefox, and now it has "disappeared" from the my Windows 11 system. It is not in the apps list, and i cannot search for it in the start search bar. Weir… (read more)

So I installed Firefox, and now it has "disappeared" from the my Windows 11 system. It is not in the apps list, and i cannot search for it in the start search bar. Weird part is that the files are still in the Program Files folder, and clicking the application works.

I reinstalled Firefox and everything seems to be ok, but then it happened again.

Anyone has any insights?

Asked by dpesulima 6 hours ago

Last reply by FredMcD 5 hours ago

FF not shutting down properly, trys to open previous tab on start.

Hi; When I close FF (V96.01) it does not seem to close properly and when restarted trys, usually unsuccesfully, to reopen previous tab. I have , open previous tabs and wi… (read more)

Hi; When I close FF (V96.01) it does not seem to close properly and when restarted trys, usually unsuccesfully, to reopen previous tab. I have , open previous tabs and windows, unchecked in settings. I have tried both the X and exit. If I set, browser.sessionstore.resume_from_crash, to false in options it does not happen. as per https://support.mozilla.org/en-US/questions/1292610. But when I reset session restore to true the problem resumes. This makes me believe FF is not closing properly Win10 is up to date with all latest updates as is FF.

Is there a fix for this?

Asked by newdino 10 hours ago

Last reply by FredMcD 6 hours ago

APPCRASH in event log even when Firefox ist not running/started. Why is Firefox executed there?

First: Firefox works for me without any problems when using it. Now to my problem and my question: Recently I looked through my event log and noticed that in the applicat… (read more)

First: Firefox works for me without any problems when using it. Now to my problem and my question: Recently I looked through my event log and noticed that in the application log two app crashes of Firefox are logged again and again (mostly every 3 to 4 hours, sometimes even shorter). My problem now is that these logs also come from times where Firefox is not running. I am not primarily concerned with what is causing this, Firefox is working fine as written, but why Firefox is running there. Is this an automatic update search? My update settings are as follows: "Check for updates, but ask before installing", "Use a background service to install updates" is disabled. Also, it shows an incorrect version "95.0.2.8022" even though I already have "96.0.1" installed. I hope someone can answer my question and thanks in advance.

In addition the first eventlog message of those two: Fehlerbucket , Typ 0 Ereignisname: APPCRASH Antwort: Nicht verfügbar CAB-Datei-ID: 0

Problemsignatur: P1: firefox.exe P2: 95.0.2.8022 P3: 61be560a P4: StackHash_393e P5: 0.0.0.0 P6: 00000000 P7: c0000005 P8: PCH_50_FROM_unknown+0x0000000000000000 P9: P10:

Asked by mozilla307 12 hours ago

Last reply by FredMcD 6 hours ago

BBC website believes I'm outside the UK

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available. I hav… (read more)

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Asked by james_UK47 15 hours ago

Last reply by cor-el 10 hours ago

Firefox takes a long time to connect to Ookla speed test

Firefox became non-responsive yesterday while I browsing. This was on several profiles. If I closed FF and restarted it usually said FF was already running. I closed FF i… (read more)

Firefox became non-responsive yesterday while I browsing. This was on several profiles. If I closed FF and restarted it usually said FF was already running. I closed FF in Task Manager but that made no difference. Rebooted the PC but to no avail. Did these several times but made no difference. However Windows 10 Edge worked.

I restored Windows 10 back a few days & then FF worked. I then updated FF from vers 94 to vers 96. Even after FF indicated it was now vers 96 it still kept checking for updates for probably 10 minutes.

Today I did a few Ookla Speedtests. After clicking “GO” it takes about 30 seconds for the test to start, which does indicate a ping of 10 ms. Ping varies a bit with every test.

If I use the Edge browser it takes only a second or two for the test to start with approx the same ping.

This almost 30 second difference is repeatable. I never noticed such a big difference between the two browsers before.

Why does FF take so long to start the speedtest after clicking "GO"? Does this have something to do with FF vers 96? Or is there something wrong with my FF installation?

Thanks for any suggestions. Thanks

Asked by Mike109 3 days ago

Last reply by jonzn4SUSE 11 hours ago

Firefox 96 crashes made downgrade to 95.02 fail too, even after HTTP3 fix

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tri… (read more)

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tried the http3 fix (as indicated via e.g. https://support.mozilla.org/en-US/questions/1364124), but without any success.

Asked by André Torkveen 3 days ago

Last reply by FredMcD 11 hours ago

Tab crashes when loading content on certain websites.

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to d… (read more)

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to do with loading images, because with HumbleBundle at least, when going to humblebundle.com/subscription/trove it only crashes once scrolled down, which causes the images on the page to load and then the site to crash, and sites like Kickstarter will text but crash immediately after.

This started happening after getting a new monitor, an ASUS VG27AQ. I have it on 2560x1440 @ 144hz. Changing these settings to match my old monitor does not fix the issue. I have done a clean install of my NVIDEA drivers as well.

I have tried a fresh install, troubleshooting mode, safemode, as well as turning off all extensions, the issue still persists.

Here's a few different crash reports: bp-c62a1e3d-e36e-4177-acbb-654dd0220116 bp-a171e0b6-7c75-4bfc-a6c6-621a30220116 bp-eb9c9fae-f6db-487c-b6a5-964550220116

Asked by Benjamin Bolingbroke 23 hours ago

Last reply by FredMcD 17 hours ago

Firefox on ASUS Flip 13 to reach AOL give Secure Connection Failure message

However, it is not an AOL problem...I can get into my AOL account using chrome browser on the same ASUS Flip 13 computer...or using my IPAD....or even using FIREFOX on an… (read more)

However, it is not an AOL problem...I can get into my AOL account using chrome browser on the same ASUS Flip 13 computer...or using my IPAD....or even using FIREFOX on another computer. Seems like there must be something in Firefox that needs to be fixed with the ASUS Flip 13.

Here's the message: Secure Connection Failed

An error occurred during a connection to www.aol.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

When I try some of the other bookmarked sites, I get the same message and the site will not open However . For some of those sites, if I just do a search in Firefox, the site will open..just not through the bookmark.

Asked by flippedwithASUS 1 day ago

Last reply by FredMcD 21 hours ago

The Bullet screen of bilibili.com is always choppy in firefox compared to chrome or edge

I found that the Bullet screen of bilibili.com is always choppy in firefox compared to chrome or edge. My firefox version is 96.0 and OS is linux (opensuse tumbleweed). s… (read more)

I found that the Bullet screen of bilibili.com is always choppy in firefox compared to chrome or edge. My firefox version is 96.0 and OS is linux (opensuse tumbleweed).

sample page: https://www.bilibili.com/video/BV13b4y1B7qR

Asked by Russell Bie 23 hours ago

Last reply by FredMcD 21 hours ago

Firefox on Win 11 laptop won't load home page, won't search or even open

Hi all, this issue has existed for awhile with me. On previous computers I had to use Chrome over Firefox because sometimes this issue occurs. I won't get error messages,… (read more)

Hi all, this issue has existed for awhile with me. On previous computers I had to use Chrome over Firefox because sometimes this issue occurs. I won't get error messages, or any freezing. The browser will open but after that the issues arise. My home page shortcuts won't appear. It will be a blank tab and that is it. If I press any of my shortcuts on the toolbar, or even search anything it will load and load and load. But won't ever crash, have an error or anything. Just a continuous load. Some times it will just open a new blank tab and do nothing. Then after closing Firefox through task manager, the browser won't even open. If it does, the same thing happens. This will happen randomly and quite often. Right now I am on Firefox after having to 'refresh' the browser in the settings and it started up but immediately the websites wouldn't load nor the home page favourite websites. I spammed the websites, opened about 20 tabs of different websites and eventually ONE of those tabs load. I honestly cant find any articles relating to this issue. Edge and Chrome work flawlessly but for some reason Firefox will throw in this issue for me. I prefer this browser over the other two but I have had to use Edge to find support when Firefox wouldn't work.

I am currently on Win 11 Dell XPS 13 and have reinstalled Firefox numerous times.

Any help will be appreciated.

Asked by dominicsisa 1 day ago

Last reply by jonzn4SUSE 1 day ago

Firefox is crashing

Thunderbird-emails with links. Links won't open w Firefox. issue is only 2 weeks old. Have been using this setup for about 10 years. System 7; Tools say Firefox is u… (read more)

Thunderbird-emails with links. Links won't open w Firefox. issue is only 2 weeks old. Have been using this setup for about 10 years.

System 7;

  • Tools say Firefox is update.
  • Webroot says no malware issues.
  • I shut down computer.
  • I ran an Firefox refresh
  • I restarted computer
  • Crash report popup was filled out many times. It says report was filed.

I just received yet another popup: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. I only have one version of Firefox.

I prefer to talk to technicians.

Update: This issue doesn't relate to "Mail to" when firefox is open. This relates to open emails with links. Links won't open. None of the suggested hints apply.

Asked by ndlind 1 day ago

Last reply by cor-el 1 day ago

Troubles downloading from Google Drive website / Slow Facebook page

I have had these 2 issues that have become recurrent and quite annoying. The first one is that whenever I try to download from google drive folder using the web site, iy… (read more)

I have had these 2 issues that have become recurrent and quite annoying.

The first one is that whenever I try to download from google drive folder using the web site, iy shows as it was about to start and then nothing happens. I then have to go and open a different browser like Opera or Edge to open the Gdrive link and then be able to download. While sometimes, the download is done with no problem, the majority of cases, I find myself having to rely on another browser.

To summarize, I am looking at a file on Google Drive, I click right click to open menu and select "download". I see a notification on the lower left corner of the browser saying that it is scanning the file, then on the same corner, the browser shows a google address as if trying to download and then nothing happens.

The second issue is how Facebook behaves with Firefox.

For several months now, I have found that navigating the Facebook page with Firefox is slow and sometimes it even "hangs" and never finishes to load.

It behaves in a way that is similar to when internet connection is very slow, and thus, pictures don't load, or the news feed stops loading and you are left with some loading content that never ends up loading, as you can see the user name, but not what the person is sharing.

I haven't seen that happen on Edge or Opera.

It feel as if Firefox just gets super slow and stops downloading the content from facebook's page.

I have tried changing settings on Firefox, to no avail.

Are there any solutions to these 2 situations?

Thanks.

Asked by Sixaola 2 days ago

Last reply by TNorth 1 day ago