Showing questions tagged: Show all questions

Adblock is unable to deactivate thumbnails in youtube video!

Adblock is unable to deactivate thumbnails appearing towards the end of a Youtube video! I've restarted FF but result is the same. What is wrong? Any other alternatives?… (read more)

Adblock is unable to deactivate thumbnails appearing towards the end of a Youtube video! I've restarted FF but result is the same.

What is wrong? Any other alternatives?

Asked by Raz 9 hours ago

Last reply by Dropa 5 hours ago

Firefox will not open amazon.com

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days… (read more)

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days. I keep timing out. Other sites do not exhibit problems. Chrome DOES open amazon.com quickly.

Asked by jjjerdee 3 days ago

Last reply by NoahSUMO 7 hours ago

lock ups

One of my favorite web sites is www.cam4.com. It is an adult live streaming web site. My computer freezes when I'm watching one of the "performers". I refresh the page … (read more)

One of my favorite web sites is www.cam4.com. It is an adult live streaming web site. My computer freezes when I'm watching one of the "performers". I refresh the page all is OK for min. or so.

When I use MS Edge I don't get the freezing. Firefox is my default browser for more years than I can count. What is going on? Is there a fix?

Asked by metz3 16 hours ago

Last reply by Dropa 16 hours ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 5 months ago

Last reply by alex275 17 hours ago

Firefox is causing 100% disk utilization on Windows 10 Pro PC

Beginning about a month ago, I started noticing that Firefox was causing disk utilization on my Windows 10 Pro PC to go up to 100 % disk utilization and stay there for 2 … (read more)

Beginning about a month ago, I started noticing that Firefox was causing disk utilization on my Windows 10 Pro PC to go up to 100 % disk utilization and stay there for 2 or 3 minutes. My PC was timing out on other applications. Eventually it would return to normal levels but as I'd continue to use it and open additional tabs and windows of Firefox, the problem would repeat and get worse.

As time went on, I started getting to periods where the PC would become completely unresponsive and the disk utilization would to to 100% and stay there for 10+ minutes. I'd be forced to do a shutdown/restart but that might take as long as 15 minutes to shutdown.

Firefox (64 bit) v107.0 is what's currently installed on my system. My PC is a Dell Precision desktop with 16 GB of memory and a 1 TB WD Blue SSD for the C: drive.

I did try the Firefox refresh but that had no effect.

I started using Chrome and do not have any disk usage issues with it. I've also used MS Edge as well and disk utilization stays at normal levels, even with 10 or more tabs or windows open simultaneously.

I searched online and have seen complaints about Firefox causing this problem but all those are from 3+ years ago. Nothing recent. One fix suggested uninstalling the 64 bit version and going with the 32 bit.

Any suggestions?

Thanks.

Asked by bhartung 1 week ago

Last reply by jscher2000 - Support Volunteer 20 hours ago

LastPass Duo Issue on 107.0

LastPass doesn't load the Duo prompt in 107.0. It worked in 106.0.5 but broke with the new version. Disabling Duo allowed for login to occur but re-enabling broke it agai… (read more)

LastPass doesn't load the Duo prompt in 107.0. It worked in 106.0.5 but broke with the new version. Disabling Duo allowed for login to occur but re-enabling broke it again. LP confirmed this isn't an issue with their extension.

Asked by tom.horton 1 day ago

Last reply by Dropa 22 hours ago

FF 107 very slow VM

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testi… (read more)

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testing it before i put on 'real' computer

Asked by GardenSurfer 2 days ago

Last reply by Dropa 1 day ago

Please contact your administrator with the error code: 0.3b2c2d17.1669662371.5cf7b1c1

Yesterday had no issues accessing https://ebay.com. Shutdown overnight. This morning get the error message "Please contact your administrator with the error code: 0.3b2c2… (read more)

Yesterday had no issues accessing https://ebay.com. Shutdown overnight. This morning get the error message "Please contact your administrator with the error code: 0.3b2c2d17.1669662371.5cf7b1c1" There is no administrator as this is a Windows 10 home computer. I have cleared the browser of any entry "ebay" but it did nothing to return connections. No other url seems to be effected. Used EDGE and connected without issue. Also used a tablet and had n issue. Any suggestion to resolve the issue would be appreciated.

Craig Kawahara

Asked by ckawahara 1 day ago

Last reply by Dropa 1 day ago

FF Deveolper Mode

HI, About once a week typing away I get FF developer mode. I know F12 toggles it off and on, but I am no where near that, there must be a combination of keys that launch… (read more)

HI,

About once a week typing away I get FF developer mode. I know F12 toggles it off and on, but I am no where near that, there must be a combination of keys that launches it. Any advice? Its just a pain not worth turning if off for good.

Asked by r.a.prieston 1 day ago

Last reply by Terry 1 day ago

Firefox will not load - missing VCRUNTIME140_1.dll

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not foun… (read more)

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem.' Tried to install an old version of Firefox (28.0) but this is not upgradeable.

tjadlib8@gmail.com

Asked by tjadlib8 2 days ago

Last reply by TyDraniu 2 days ago

Twitter Video Streaming in Firefox is Terrible

Twitter Video Streaming in Firefox on an older computer (Windows 7) does not work. The videos don't play (just audio). I logged into my same Twitter account on Chrome on … (read more)

Twitter Video Streaming in Firefox on an older computer (Windows 7) does not work. The videos don't play (just audio). I logged into my same Twitter account on Chrome on the same computer and Twitter video streaming worked perfectly. Please fix the disparity.

Asked by brookse321 6 days ago

Last reply by jonzn4SUSE 2 days ago

High RAM usage

Hi there! Been using Firefox for more than 10 years and yesterday it started to work very slowly. I tried refreshing and restarting the computer but the problem persiste… (read more)

Hi there! Been using Firefox for more than 10 years and yesterday it started to work very slowly. I tried refreshing and restarting the computer but the problem persisted. I look at task manager and it was using 90% of my computer's memory. Naturally I looked online and tried using Firefox in Troubleshoot mode. This resolved the issue so I refreshed Firefox and disabled every add-on only to find that the problem was still there. It seems that some tabs are using too much memory almost instantly. For example, I had gmail open and it used 2gb in 1 minute.

I'm attaching some screenshots and files that may work. Would love to know how to resolve this!

Asked by Bauti 3 days ago

Last reply by cor-el 2 days ago

Firefox 56 won't start after Ubuntu update to 22/04

Stopped working after after Ubuntu update to 22/04. Trying fixied that by replacing files from https://ftp.mozilla.org/pub/firefox/releases/56.0.2/linux-x86_64/ru/ but st… (read more)

Stopped working after after Ubuntu update to 22/04. Trying fixied that by replacing files from https://ftp.mozilla.org/pub/firefox/releases/56.0.2/linux-x86_64/ru/ but still diesn't work. Crash reporter Info:

BuildID: 20171024165158 CrashTime: 1668330446 InstallTime: 1511200869 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1345 StackTraces: 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StartupCrash: 1 StartupTime: 1668330446 ThreadIdNameMapping: Throttleable: 1 UptimeTS: Vendor: Mozilla Version: 56.0.2

Asked by Poul Qulai 2 weeks ago

Last reply by jonzn4SUSE 3 days ago

Wordpress login failure (500 internal server error) only on Firefox

Dear Sirs, Since mid-November 2022 I encounter a login failure issue with my Wordpress website. I get a "500 Internal Server Error" when I try to login. This happens only… (read more)

Dear Sirs,

Since mid-November 2022 I encounter a login failure issue with my Wordpress website. I get a "500 Internal Server Error" when I try to login. This happens only on the Firefox browser. All systems components are up-to-date.

I tried: - cleaning cookies and cache, - logging in private windows, - logging in the Firefox Troubleshoot mode.

I spoke with my web hosting service. They had the same issue with my website. They said that recently this issue was brought up not only by me. No solution so far.

Are you aware of such an issue? What more could I do do eliminate the issue?

I would prefer to continue editing my website using the Firefox, as always.

Best regards, Mike

Asked by Mike 4 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Yahoo mail in Firefox browser just displays symbols instead of text after installing Mac OS 13.0.1 Ventura on iMac

I've attached an image. Installed Mac OS 13.0.01 Ventura on my iMac and now Yahoo Mail displays as shown in the attachment. All symbols, no readable text. I've been using… (read more)

I've attached an image. Installed Mac OS 13.0.01 Ventura on my iMac and now Yahoo Mail displays as shown in the attachment. All symbols, no readable text. I've been using Firefox for many years but I'm so frustrated I launched Safari this PM and Yahoo Mail opened fine. Hate to make the switch, but...

Any thoughts?

Thanks, [removed email from public]

Asked by larrybarsky 4 days ago

Last reply by cor-el 3 days ago