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  • Archived

Blocked by X-Frame-Options Policy

After Firefox updated, I can no longer access www.apple.com. This is the error I get now: Blocked by X-Frame-Options Policy An error occurred during a connection to idmsa… (read more)

After Firefox updated, I can no longer access www.apple.com. This is the error I get now:

Blocked by X-Frame-Options Policy

An error occurred during a connection to idmsa.apple.com.

Firefox prevented this page from loading in this context because the page has an X-Frame-Options policy that disallows it.

Can anyone tell me how to fix this issue as soon as possible. Thank You.

Asked by David 2 years ago

Last reply by kris.sor 1 year ago

  • Archived

How to find the folder containing a bookmark

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari the… (read more)

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari there an optional column for folder and you can then right-click and get an option to open the folder.

Is there a way to do this in Firefox?

-louie

Asked by Louie S 2 years ago

Last reply by eberger5 1 year ago

  • Archived

can't fill out forms - NOT an autofill problem!

This is NOT about auto-fill. For at least a month now, Firefox has not been recognizing forms on a variety of websites. This morning I was looking at a clothing website, … (read more)

This is NOT about auto-fill. For at least a month now, Firefox has not been recognizing forms on a variety of websites. This morning I was looking at a clothing website, but no matter what I did, I could not enter a size and then choose a color for any items. I opened another browser, and the website worked fine. I just tried to renew library books, and again, in Firefox, nothing I tried to do on the website worked. In another browser, the website worked fine. I have filled out almost an entire form on some websites, and then one box that I must fill out ("state" for example) doesn't work, and I can't complete the form. In another browser, the website form works fine. What's going on? I am updated with the latest version. This is happening on at least two computers.

Asked by knh1 2 years ago

Last reply by Chuck-l 1 year ago

  • Archived

How do I update to a specific version of firefox?

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download … (read more)

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download the file. I don't want to create a separate profile, or risk messing up the profile/settings I have currently. So, any thoughts? Thank you in advance for the help.

Asked by N21 11 months ago

Last reply by cor-el 10 months ago

  • Archived

ClickSelectsAll, how to disable?

This 'feature' annoys me so much. One, because its has no benefit and two, after FF75 it's not possible to disable it. I like to discuss why someone thinks one click sele… (read more)

This 'feature' annoys me so much. One, because its has no benefit and two, after FF75 it's not possible to disable it.

I like to discuss why someone thinks one click select all is useful. It's more common to edit your url/search input instead of type a complete new one. Selecting a part of your input or just input the cursor at a specific location gets really disturb by this 'feature'. In 30 years i use computers, this behavior have never been useful and when needed to select all, the click-swipe-release action is even as easy. Beside this, the decades old CTRL-A function is even as fast and useful.

More and more of this behavior is pushed at users on the web and i really don't see why. Can someone tell me why this behavior is invented? And how to disable it in newer FF versions?

Asked by MIO 1 year ago

Last reply by A.kissami 1 year ago

  • Archived

Having trouble starting firefox

So i've been having trouble starting fire fox after it updates. The last couple of times i just kept trying and it worked but this last time nothing seemed to solve the p… (read more)

So i've been having trouble starting fire fox after it updates. The last couple of times i just kept trying and it worked but this last time nothing seemed to solve the problem. So i old-school troubleshooted the problem by opening task manager, going to process' and selecting all users when trying to start fire fox. And i noticed another set of process's opening and closing with fire fox under the name LVPrcSrv except there was one more of these process's than there were of fire fox so as soon as fire fox and the additional LVPrcSrv process's closed i manually ended the last remaining LVPrcSrv process and then tried to start fire fox again and this time it work. I'm worried this trick wont work again so i'd like to ask the Mozilla developer whats actually wrong with my fire fox so i can fix it before it becomes permanently inoperable.

Asked by Sin Shadow Fox 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Make "Minimize Memory Usage" default

Like many users who have placed this same complaint on this forum and others, Firefox, when left active with even only a few tabs, uses all available RAM until my 16 GB m… (read more)

Like many users who have placed this same complaint on this forum and others, Firefox, when left active with even only a few tabs, uses all available RAM until my 16 GB machine is populated up to 98% and barely works (Dell Optiplex 5060, i7-8700, 16 GB RAM, Windows 10 64-bit; Firefox 72.0.2 (64-bit)).

When I shut Firefox down, I release 8 GB of RAM. I have used the "about:memory|Minimize Memory Usage" button with some success.

How can I make that memory setting permanent or the default, so I don't have to lose my research momentum by having to wait to get to a point where I can open the "about" settings window and manually click that button? It's very frustrating.

I've tested in Safe Mode, disabled any add-ons (I only have what Firefox supplied), and the condition still persists.

Making the "Minimize Memory Usage" setting, or an equivalent if there is one, permanent would help.

Thanks.

Asked by ed9213 2 years ago

Last reply by Web Surfer 1 year ago

  • Archived

Multi-Account Containers extension context menu item removal issue

Hello, I recently installed the Multi-Account Containers extension but noticed that it also added some unwanted right click context menu items to assets for websites that… (read more)

Hello,

I recently installed the Multi-Account Containers extension but noticed that it also added some unwanted right click context menu items to assets for websites that I have put into containers. For example google.com and youtube.com are both put inside a "google" container. Now I have used the folowing code: "menu[label="Open Link in New Google Tab"] {display:none!important;} " in the userChrome.css file to remove the context menu item: "Open Link in New Google Tab" but it's only taking effect on the google.com website and not youtube.com.

Anyone know the reason why?

Thanks in advace.

Asked by Malice 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I change the font size of tabs and menu?

I used to use Theme & Font Size Changer and was able to change the fonts to large and bold so I could read them. Now it doesn't work because of Firefox "upgrades". … (read more)

I used to use Theme & Font Size Changer and was able to change the fonts to large and bold so I could read them. Now it doesn't work because of Firefox "upgrades". There really should be an easier way to change fonts, both sizes and colors, because not everyone is 20 years old with great eyesight. Is there a fairly easy way to do this? I'll even take a not-so-easy way if it works.

BTW, I've used "Firefox Colors" and it does make it a bit easier, but I really need to be able to increase the size of the text AND bold it.

Asked by rosawood 2 years ago

Last reply by wdg.photo 1 year ago

  • Archived

Saving Web pages as PDF - add-ins do not work properly - can we please have a native option like Chrome |?

Have tried a ton of add-ins to be able to save a web page with searchable text as a searchable PDF, complete with the images displayed on the page, and the links shown. S… (read more)

Have tried a ton of add-ins to be able to save a web page with searchable text as a searchable PDF, complete with the images displayed on the page, and the links shown. So far I have not found a single add-in that creates searchable text from all the (searchable) text that is displayed on the web page, and all the images, and all the links. Some give a pdf output that includes all the text but not all of it is selectable or searchable. Some do give searchable text but do not display the images. I have even tried the option of using several different print to pdf virtual drivers, and all of them behave similarly, with one issue or the other.

This is a basic requirement, and it needs to work. So far, the only thing that works is a chrome=based brpwser using the native save to pdf function. (The pdf print drivers do not work with the chrome browser either - they produce the same problems as using Firefox.) I am flagging this so some kind person on the forum can step up to the mark - for finding or creating something that works. (FF latest). The solution needs to work without any third party servers - just the good ol' browser !

Thanks

Asked by Hello567 1 year ago

Last reply by eberger5 1 year ago

  • Archived

Differences in Firefox Versions

Hi Everyone, For personal reasons I run FF version 72.0.2. I have a subscription to Britbox (UK) which has run without difficulty for two years now --- until recently, w… (read more)

Hi Everyone, For personal reasons I run FF version 72.0.2. I have a subscription to Britbox (UK) which has run without difficulty for two years now --- until recently, when it stopped for no apparent reason and displayed the error message shown in the attached image. Britbox Tech Support is, to say the least - useless, and I have been unable to extract anything useful from them for the past few weeks. Today, however, I got a (speculative) message saying that if I upgraded my FF version to the latest - things would be fine again. Strange, as they have been insisting I change to Chrome until today. Can anyone support their advice? i.e. Is there anything in version upgrades from 72.0.2 which might have affected viewing? Thank you. Ian

Asked by Ian 11 months ago

Last reply by cor-el 10 months ago

  • Archived

Sorry. We’ve locked your account.

I'm trying to sync my firefox account but everytime it appears, I have already did what it ask me to do in "Firefox Sync Verification Email FAQs" what do I do now? I need… (read more)

I'm trying to sync my firefox account but everytime it appears, I have already did what it ask me to do in "Firefox Sync Verification Email FAQs" what do I do now? I need my bookmarks, GOD PLEASE.

Asked by denielt 2 years ago

Last reply by gwh74137 1 year ago

  • Archived

Firefox with adobe flash player

Hi Team, As a concern,we want to enquire that since our company has its own product which uses Flash technology but its been known now that firefox will not suppport adob… (read more)

Hi Team,

As a concern,we want to enquire that since our company has its own product which uses Flash technology but its been known now that firefox will not suppport adobe flash player after 2020. So if we save and continue to use an oder version of firefox(with autoupdate off),will it allow to continue usage of Adobe Flash Player after 2020? Please confirm the same or any other workaround so that adobe flash player can be used within firefox after 2020 as well.

Thanks

Asked by seemapruthi24 2 years ago

Last reply by Danny Colin 1 year ago

  • Archived

What is the proper procedure for reporting malicious links in Firefox Send?

I tried to post this question in the correct forum, but there is no option to choose Firefox Send as a product when asking a question. The Firefox Send forum at https://s… (read more)

I tried to post this question in the correct forum, but there is no option to choose Firefox Send as a product when asking a question. The Firefox Send forum at https://support.mozilla.org/en-US/questions/firefox-send appears to be empty and I didn't see a way to post there directly.

An email account at my school district was recently compromised and had sent out 122 malicious phishing links via Firefox Send before we stopped it and took control of the account back. I have the list of malicious Firefox Send links and I'd like to share them with the proper people at Mozilla so something can be done.

The files are all password-protected archives (I know the passwords) that contain malicious VBS files which have their code heavily obfuscated. I haven't yet tried to figure out what the VB scripts do - I was hoping a cyber security professional would be willing to take a look.

Someone please contact me so I can at least try to get the files taken down.

If I were to make a feature request for Firefox Send, it would be to add a button to report a file as malicious.

Asked by Brian G 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Restore Previous Session not working - or, not properly at least

OK, I was using a very old version of firefox previously and restore previous session worked perfectly. If my computer crashed, when I rebooted it, the "trouble finding p… (read more)

OK, I was using a very old version of firefox previously and restore previous session worked perfectly. If my computer crashed, when I rebooted it, the "trouble finding pages" message came up, click to restore session, and everything came back.

Then.... I upgraded to version 72.0.2 (64 bit)

Session restore no longer works, or at least not the way it should be working.

If I had say 20 windows open when the computer crashed, when I finish a reboot and start Firefox, I get the "trouble finding pages" message, and I click to restore session as before.

Anywhere from 2 to maybe 5 windows will restore. The rest are gone.

I suspect it has to do with the fact that there were now multiple "instances" of firefox running in the task manager, and what's happening is that it's restoring the windows in ONE of those previous instances, but not all of them.

It gives me the impression that the session restore function isn't tracking all the windows open in all those separate instances, but rather it's only tracking one instance.


Any assistance would be appreciated.

Asked by Magelord 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

preferences don't save

I have tried everything from the help articles but my preferences won't save no matter what I do. It has always worked for me and with this new laptop it never does. Just… (read more)

I have tried everything from the help articles but my preferences won't save no matter what I do. It has always worked for me and with this new laptop it never does. Just really tired of dealing with this issue, ready to junk firefox and try a different browser.

Asked by jjgood16 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

search results

This newest version provides search results of all kinds of off the wall engines like tikitoks.com, socialcatfish.com and many more obscure sites. How do I remove them fr… (read more)

This newest version provides search results of all kinds of off the wall engines like tikitoks.com, socialcatfish.com and many more obscure sites. How do I remove them from my google search results?

Asked by dave.ferron 2 years ago

Last reply by McCoy 2 years ago