Showing questions tagged: Show all questions
  • Archived

FF does not remember my setings for Ghoastry & PrivacyFix each morniny. Colorful Tabs does not show up even though dowloaded and installed 8 times. No Pin4ever

(1.) FF does not remember my settings for Ghostery & PrivacyFix each morning. I have to re-set it each day. Also mu installed Plugins disappear. Have seen this behavi… (read more)

(1.) FF does not remember my settings for Ghostery & PrivacyFix each morning. I have to re-set it each day. Also mu installed Plugins disappear. Have seen this behavior for 2 days now. (2.) Also I have downloaded and installed Colorful Tabs more than 8 times, and that extension never shows itself, or is in the Tools, tab or under the Customize Tab. FF's tabs are too light colored for these old eyes to pick out easily. Many of my extensions dont show up anymore, though they are the same ones I've used for used, and they pass the Add-On check at your site, with each Version upgrade. (3.) Also each new version of FF takes away my PAID FOR Pin4ever Toolbar. So I immediately downgrade to the version of FF that allowed my toolbar. I have now removed FF as my default browser, because there's just too many problems with it, though I love it because I feel secure when making purchases, etc. Thank you too any one that can help me with these issues. Mellowspirit (PS: Have Advanced System 8 installed. Have noticed they put things on my computer and remove things to make me use their version of whatever. Sneaky company. Will delete tonight, to see if problems fix themselves. Can always reinstall if wrong.)

Asked by residentgoddess 6 years ago

Last reply by iamjayakumars 6 years ago

  • Archived

Firefox not remembering passwords etc. fix not compatible with ver. 34.05. So what to do?

Was pleased to find a fix for making my computer remember passwords, but NOT pleased to find that it is not compatible with my FF 34.05! How do I fix this or even go back… (read more)

Was pleased to find a fix for making my computer remember passwords, but NOT pleased to find that it is not compatible with my FF 34.05! How do I fix this or even go back to a previous version? Noticed that on some sites, the Password Remembering KEY does not show, particularly on Banking sites, so no option to save anyhow!

Asked by wuzzy10 6 years ago

Last reply by cor-el 6 years ago

  • Archived

YOUTUBE VIDEO'S WON'T PLAY (at all) AGAIN why can't there be a simple fix. If there is what is it ?

There is an old mechanics saying "if it isn't broke - don't fix it." Improving something, and making it better should not CAUSE more or different problems. Logic (I'm sor… (read more)

There is an old mechanics saying "if it isn't broke - don't fix it." Improving something, and making it better should not CAUSE more or different problems. Logic (I'm sorry I have to resort to this) would suggest if you make a change to something that creates a problem the change should include a diagnostic to find the problem and offer a direct straight forward solution.

When YouTube says "an error occurred"- - -WHAT ERROR? Obviously it knows one occurred - which one. Every browser knows (or should) that people use it to go to YouTube to watch videos. Thousands of browsers, thousands of platforms, who knows how many operating systems, etc... the "Major players" could, I donno, maybe talk to each other to address what seems to be a CONSTANT PROBLEM ?

Am asked by Firefox if I want to report crashes and other problems so you can make my experience better. I've always said YES ! Why am I still having YouTube problems 3-4-5- times a year ? Just want to know. When some genius came up with "Plug and Play" I'd thought I'd seen it all. Seems the approach is limited and doesn't lend itself to new version upgrades to Firefox, YouTube, Adobe (Flash player, Shockwave or whatever they are calling it THIS WEEK....).

I have an old Dell - slow clock, limited RAM, small 28G drive and zero dollars for an upgrade. YouTube USED to work fine. It still CAN. I don't know (nor want to / feel I need to know) what versions of anything I have. I don't know what things are left over things a new versions of whatever is causing problems. Please help me. I also have an ID10T error to be patient with me.

Asked by Jaime Yarbrough 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

How do I remove DuckDuckGo from the search options?

DuckDuckGo magically installed itself after a FireFox upgrade and there is know apparent way to delete it from the browser. I did not install this and now cannot seem to … (read more)

DuckDuckGo magically installed itself after a FireFox upgrade and there is know apparent way to delete it from the browser. I did not install this and now cannot seem to delete it. I have tried about:config and keyword.url, but this is no longer available either. Any help would greatly appreciated. Thank you.

Asked by booboo4961 6 years ago

Last reply by Carm 6 years ago

  • Archived

Is there a way to recover my tabs after using the Firefox "Forget the last" feature?

Hi, So I'm a big dummy and used the "Forget the last" button on Firefox (I'm using version 34.0.5) without fully understanding what it does (note: I only selected it to f… (read more)

Hi,

So I'm a big dummy and used the "Forget the last" button on Firefox (I'm using version 34.0.5) without fully understanding what it does (note: I only selected it to forget the last five minutes, if that helps anything). It exited my session and restarted with a clean Firefox window, but now I can't access my tabs anymore. I've been reading some of the similar questions about recovering tabs and tried their solutions but this case seems to be different and so I am lost.

Here's what I did:

  • Made sure that all file types were now visible
  • Went to my Firefox profile folder and made a copy of everything as soon as I could
  • Tried looking through the files that were there (the only relevant ones that seem to be there are recovery.bak and recovery.js)
  • Couldn't find any useful information in these files. There was certainly no list of tabs for me to use
  • Still haven't exited the Firefox session since it restarted and wiped away everything. I see that in some support tickets here that closing Firefox is necessary, but honestly right now I'm too nervous to try that
  • Become increasingly frustrated, open a Mozilla support account and post this

I'm quite reliant on my tabs. Have I done something wrong here? Is there any way to restore them, or am I just screwed in this particular case? I made certain to look at this forum and do everything the solutions to similar problems said to do.

For what it's worth, Firefox has crashed a few times over the last week and had to start up again, so maybe that backed up a version somewhere? I would even be alright with a somewhat older version of tabs (I have some dating back to months ago and that contain information I would very much like to access again).

Any help would be very much appreciated, and I would be happy to provide more information if it's needed.

Asked by JustPassingThrough 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Flash player 16_0_0_235 crashes everytime with a EXCEPTION_BREAKPOINT error

Anytime I try to use the newest version of flash (16_0_0_235) with youtube to run either Hangouts on air or just watch a video it crashes, claiming that a dll has caused … (read more)

Anytime I try to use the newest version of flash (16_0_0_235) with youtube to run either Hangouts on air or just watch a video it crashes, claiming that a dll has caused a EXCEPTION_BREAKPOINT error. I have tried every solution that Mozilla, Windows, Adobe, and Google has offered to fix the problem but to no avail- even if it temporarily fixes it it does so incompletely (last time videos only played for a few seconds) and soon reverts back to being a problem. The specific DLL is tied to the flash version, however similar setups on other computers in my household are running the same configuration just fine. Is there any way to fix this, or at least get in touch with someone who can help?

related crash report: https://crash-stats.mozilla.com/report/index/ff411382-f4eb-44c8-b6df-7ec722141231

Asked by Rstoll 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Lost bookmarks and history after updating firefox browser

I lost all my bookmarks and history after updating my firefox browser. I have tried locating the old profile, but there doesn't appear to be one. I have also tried restor… (read more)

I lost all my bookmarks and history after updating my firefox browser. I have tried locating the old profile, but there doesn't appear to be one. I have also tried restoring an old session, but that doesn't work either.

Is there really no trace of six years worth of bookmarks anywhere?

What's odd is the only thing left in my history is from the very rare occasion I ever used google chrome... how does it save my google chrome history and not the history from the browser I use all the time?

Asked by caspe 6 years ago

Last reply by user243512 6 years ago

  • Archived

FIREFOX KEEPS ON CRASHING!!!!!!!!!!

IT KEEPS ON CRASHING!!!!!!!! ive resetted firefox, unclicked that hardware acceleration stuff, done everything available online, but it still keeps on crashing. im planni… (read more)

IT KEEPS ON CRASHING!!!!!!!! ive resetted firefox, unclicked that hardware acceleration stuff, done everything available online, but it still keeps on crashing. im planning to switch google chrome, if it doesnt fix.

Asked by rafiaibani 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Printing blank page after each document

The built In pdf viewer prints blank page after each document. When i select range of pages then it works fine but in case of all pages, it prints blank page at the end. … (read more)

The built In pdf viewer prints blank page after each document. When i select range of pages then it works fine but in case of all pages, it prints blank page at the end. There is nothing extra in pdf file because when i am saving that file, it is perfect.

Asked by RajeshP2 6 years ago

Last reply by Oxylatium 6 years ago

  • Archived

Every time I start Firefox the 3rd party home page I have set in Options or dragged its tab to the home icon is replaced by Yahoo's home page.

I have repeatedly set my home page as a 3rd party site (Xfinity.com) by setting it in options and by dragging its tab to the home icon. However, every time I start Firef… (read more)

I have repeatedly set my home page as a 3rd party site (Xfinity.com) by setting it in options and by dragging its tab to the home icon. However, every time I start Firefox the home page has been changed to Yahoo. Nothing I do makes my home page stick. Every Firefox start shows Yahoo as the home page.

Asked by PegsGuy 6 years ago

Last reply by cor-el 6 years ago

  • Archived

what is the foreign characters around the tabs on the Mozilla

This morning I added a new tab, and got asian characters coming up around the new tab,. do we have foreign invaders? I then ran McAfee=, it finished and they were gone… (read more)

This morning I added a new tab, and got asian characters coming up around the new tab,. do we have foreign invaders? I then ran McAfee=, it finished and they were gone. Been trying to add pic, but it won't come up, would try to send it had email address

Asked by MagMeyerkorth 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Ransomware locks tabs unable to close

This problem is related to https://support.mozilla.org/en-US/questions/981475 whereby a website can lock up a tab and use onBeforeUnload to prevent closing. While surfin… (read more)

This problem is related to https://support.mozilla.org/en-US/questions/981475 whereby a website can lock up a tab and use onBeforeUnload to prevent closing.

While surfing the web I was redirected to this website (possibly an ad/popup click somewhere) and any attempts to close the tab bring up the usual page close confirmation and confirming page leave reloads the tab and spawns a duplicate tab.

Shutting down Firefox (either via exit, or system task manager) and restarting brings up the previous session regardless of settings (show homepage, do not restore session).

page link: http://sgtjxrt[dot]incomenetworks[dot]info/ borough-court/c7Muw9_/I7zCsP85VOGI3oSR5VBY5DizpqCxbomgG_/RTqObeGsd27wt9Cx4rLrusnuO/DNUySbFrmo-VUYQGg9Hw~~/ZDFjYTg3YTNiZTg0ZjZlYzA5N2EyMGJhYzI/condemnation.php?e=1#

The bookmarklet created by jscher2000 and posted in the linked question does work though. http://dev.jeffersonscher.com/bookmarklets.html#escape

I'm posting about this again as the relevant bug entry https://bugzilla.mozilla.org/show_bug.cgi?id=636374 seems to indicate this was fixed, however the issue persists in 34.0.5.

I am new to mozilla so am unsure if this should be logged as another bug and/or how to properly do it.

Asked by Gyumaou 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

How can I set the hstry to keep > 3 windows? Sometimes windows pop up behind the browsr, causing them to be the last ones I close- it forgets the main one!

Sometimes windows pop up behind the browser and I don't know about them, causing them to be the last ones I close. So Mozilla remembers them and it forgets the main wind… (read more)

Sometimes windows pop up behind the browser and I don't know about them, causing them to be the last ones I close. So Mozilla remembers them and it forgets the main window with all the tabs that I thought was being saved! The history button only remembers 3 and that's not enough in these cases.

Asked by mypoorviolin 6 years ago

Last reply by John99 6 years ago

  • Archived

Firefox crash report everytime I close firefox

Almost everytime I close Firefox it tell me Firefox crashed and gives me a crash report. I've also noticed that Soundcloud will not play as well. Sincerely thank you for … (read more)

Almost everytime I close Firefox it tell me Firefox crashed and gives me a crash report. I've also noticed that Soundcloud will not play as well. Sincerely thank you for the help.

about:crashes

bp-d9ccc97d-1bcf-4ab3-94d1-324c52141125
bp-586e8a42-719c-45b0-804e-3514b2141125
bp-53df5312-5001-4540-a748-00b602141121
bp-77b64ec1-406b-44ec-bbad-49e692141121
bp-35cbe444-a141-44d7-9ec3-3e9092141120

Firefox > Help > Troubleshooting Information > Copy text to clipboard (and pasted immediate below)

Application Basics


Name: Firefox Version: 34.0.5 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.6.6 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Block site Version: 1.1.8 Enabled: true ID: {dd3d7613-0246-469d-bc65-2a3cc1668adc}

Name: Garmin Communicator Version: 4.1.0 Enabled: false ID: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}

Name: NetVideoHunter Version: 1.16 Enabled: false ID: netvideohunter@netvideohunter.com

Graphics


Adapter Description: Intel(R) HD Graphics 4000 Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0166 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 9-26-2012 Driver Version: 9.17.10.2867 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 05971028 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045 browser.startup.homepage_override.buildID: 20141126041045 browser.startup.homepage_override.mstone: 34.0.5 dom.mozApps.used: true extensions.lastAppVersion: 34.0.5 font.internaluseonly.changed: true gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.lastUpdate: 1415490475 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1417529120 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1417462447 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.java: 2 print.printer_HP_LaserJet_1015.print_bgcolor: false print.printer_HP_LaserJet_1015.print_bgimages: false print.printer_HP_LaserJet_1015.print_colorspace: print.printer_HP_LaserJet_1015.print_command: print.printer_HP_LaserJet_1015.print_downloadfonts: false print.printer_HP_LaserJet_1015.print_duplex: 0 print.printer_HP_LaserJet_1015.print_edge_bottom: 0 print.printer_HP_LaserJet_1015.print_edge_left: 0 print.printer_HP_LaserJet_1015.print_edge_right: 0 print.printer_HP_LaserJet_1015.print_edge_top: 0 print.printer_HP_LaserJet_1015.print_evenpages: true print.printer_HP_LaserJet_1015.print_footercenter: print.printer_HP_LaserJet_1015.print_footerleft: &PT print.printer_HP_LaserJet_1015.print_footerright: &D print.printer_HP_LaserJet_1015.print_headercenter: print.printer_HP_LaserJet_1015.print_headerleft: &T print.printer_HP_LaserJet_1015.print_headerright: &U print.printer_HP_LaserJet_1015.print_in_color: true print.printer_HP_LaserJet_1015.print_margin_bottom: 0.5 print.printer_HP_LaserJet_1015.print_margin_left: 0.5 print.printer_HP_LaserJet_1015.print_margin_right: 0.5 print.printer_HP_LaserJet_1015.print_margin_top: 0.5 print.printer_HP_LaserJet_1015.print_oddpages: true print.printer_HP_LaserJet_1015.print_orientation: 0 print.printer_HP_LaserJet_1015.print_page_delay: 50 print.printer_HP_LaserJet_1015.print_paper_data: 1 print.printer_HP_LaserJet_1015.print_paper_height: 11.00 print.printer_HP_LaserJet_1015.print_paper_name: print.printer_HP_LaserJet_1015.print_paper_size_type: 0 print.printer_HP_LaserJet_1015.print_paper_size_unit: 0 print.printer_HP_LaserJet_1015.print_paper_width: 8.50 print.printer_HP_LaserJet_1015.print_plex_name: print.printer_HP_LaserJet_1015.print_resolution: 383061468 print.printer_HP_LaserJet_1015.print_resolution_name: print.printer_HP_LaserJet_1015.print_reversed: false print.printer_HP_LaserJet_1015.print_scaling: 1.00 print.printer_HP_LaserJet_1015.print_shrink_to_fit: true print.printer_HP_LaserJet_1015.print_to_file: false print.printer_HP_LaserJet_1015.print_unwriteable_margin_bottom: 0 print.printer_HP_LaserJet_1015.print_unwriteable_margin_left: 0 print.printer_HP_LaserJet_1015.print_unwriteable_margin_right: 0 print.printer_HP_LaserJet_1015.print_unwriteable_margin_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 383061468 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1417283947

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7

NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2

Experimental Features


Asked by Virindi 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Help! Blank viewing window on You Tube started 2 days ago :(

Started out of the blue two days ago and I'm going round in circles. I've downloaded latest Flash Player about 20 times Checked Firefox is up to date Been in Firefox … (read more)

Started out of the blue two days ago and I'm going round in circles.

  • I've downloaded latest Flash Player about 20 times
  • Checked Firefox is up to date
  • Been in Firefox Safe mode and disabled all plugins and extensions
  • Reset Firefox

None of these make any difference and You Tube will play in other browsers.

The viewing window is blank. You can't right click on it or anything to change settings. If you try to open a video on the right hand side list, then the big screen flashes for part of a second black and then back to blank or just stays blank.

Issue is driving me to distraction now.

Also if I try to play music files on say Soundcloud a box comes up saying something about me having a Flash blocker enabled???

Hope someone can help me please?

With many thanks!

Asked by Moonwrap 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

I cannot figure out how to turn ad block off

I am trying to figure out how to turn ad block off. I am trying to register an account with speedtest.net & it tells me to turn off ad blocker. … (read more)

I am trying to figure out how to turn ad block off. I am trying to register an account with speedtest.net & it tells me to turn off ad blocker.

Asked by wheelsonfire58 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

What do I do when the "Recently Closed Windows" menu won't open?

I've recently been experiencing a problem where session restore does not restore all my lost windows after a Firefox crash. Since this started occurring, my "Recently Clo… (read more)

I've recently been experiencing a problem where session restore does not restore all my lost windows after a Firefox crash.

Since this started occurring, my "Recently Closed Windows" History submenu will not open - although the option isn't greyed out, the menu doesn't display and instead I get a tiny blank box anchored at the submenu display point.

This originally started occurring on version 32, I am now fully upgraded to version 34.0.5 and the issue still occurs. Restarting Firefox and uninstalling/reinstalling Firefox does not solve the issue, the submenu is still not greyed out but also not displaying properly.

Asked by Zaha 6 years ago

Last reply by cor-el 6 years ago