Showing questions tagged: Show all questions
  • Archived

Recently a "New Tab" opens when I open Firefox; also pop up adds are appearing when I use Firefox. How do I disable these?

the New Tab has large icons, Face Book is one and there are others. I don't want to disable pop ups in general, just this new ad bar that just started appearing across th… (read more)

the New Tab has large icons, Face Book is one and there are others. I don't want to disable pop ups in general, just this new ad bar that just started appearing across the bottom of every page or tab that I access with Firefox.

Asked by theta-art 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Shockwave Flash 16.0.0.235 keeps crashing/failing.

Every time I open any webpage in firefox, IE or even google chrome my Shockwave flash crashes. Especially in firefox. I've tried updating, uninstalling, reinstalling, c… (read more)

Every time I open any webpage in firefox, IE or even google chrome my Shockwave flash crashes. Especially in firefox. I've tried updating, uninstalling, reinstalling, clearing my cache, restarting firefox, going through every shockwave trouble shoot from reseting the shockwave cache to turning off hardware acceleration but none of it fixes the problem. I can't even open my home page without it crashing at least 3 or 4 times. Thank you for your time and help.

Asked by blbassist 6 years ago

Last reply by ladybug252 6 years ago

  • Archived

How do I restore tabs from a previous session

Today, my firefox window crashed along with over 15 hard to find tabs for a research paper. I need to manually restore those tabs. I do have a previous.js file which corr… (read more)

Today, my firefox window crashed along with over 15 hard to find tabs for a research paper. I need to manually restore those tabs. I do have a previous.js file which corressponds to all teh tabs I need, but I have no idea how to use it. I currently use the latest version of firefox and Mac Os X yosemite.

Asked by ZoravarSingh 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

How to re-sync my browser history after it was deleted from the browser?

Hi, I accidentally cleared my Firefox history (using a third party tool) and i wanted to re-sync my history from the web, but it seems like it didn't happen.. I even un… (read more)

Hi,

I accidentally cleared my Firefox history (using a third party tool) and i wanted to re-sync my history from the web, but it seems like it didn't happen..

I even uninstalled and re-installed Firefox again, but to no avail (i think some settings where not deleted during the uninstall process).

Can someone tell me how i can re-sync my Firefox history from the web?

thanks, Aurelian

Asked by aurelians 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Slowness when watching videos in high quality

Hello everyone, when I watch a high quality stream (for example on twitch.tv), Firefox is really slowing. It can take 10 seconds just to open a new tab (or to switch to a… (read more)

Hello everyone,

when I watch a high quality stream (for example on twitch.tv), Firefox is really slowing. It can take 10 seconds just to open a new tab (or to switch to an already open one) and sometimes Firefox hangs for 30 secs.

I can watch the same stream on Chrome at the same time without any problem...

I allready reset all the settings of firefox to default (with about:support) , but it didn't change anything. My processor is not used that much, neither is my graphic card...

What can I do ?

I am using Firefox 33.1.1 with windows 7. Flash, Java and graphic driver are up to date.

Asked by Albenejean 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox does not display Captcha box

Firefox 33.1 does not display captcha boxes. this is not new has been ongoing for a year or more and I keep a copy of IE installed so that when I find a site that tells m… (read more)

Firefox 33.1 does not display captcha boxes. this is not new has been ongoing for a year or more and I keep a copy of IE installed so that when I find a site that tells me I have not entered the captcha correctly (The one that I didn't see at all) i can go into IE and work in there.

Asked by blaydon 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Firefox 33 rediculously slow on some websites

The problem I've been experiencing is, as usual, a peculiar one. Since I upgraded to Version 33, most websites work fine whilst others take several minutes to load, duri… (read more)

The problem I've been experiencing is, as usual, a peculiar one. Since I upgraded to Version 33, most websites work fine whilst others take several minutes to load, during which the browser freezes but not in the manner that indicates a crash; more like loading a page is so slow it backs up the whole application. I had this issue as well on earlier versions, but they were nowhere this severe.

Though I can't identify the cause because no crash report is created, I've identified the problem happening (so far) on the following sites:

http://www.hmv.com

http://www.play.com

http://www.gamestop.co.uk

Particularly in this Holiday season this is a problem, because if people can't use Firefox without it having a nervous breakdown, then there's something wrong with the version.

P.S.: I couldn't add Troubleshooting Information due to a bug with downloading the plugin (probably a broken link)

Asked by Hyncharas 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox crash report everytime I close firefox

Almost everytime I close Firefox it tell me Firefox crashed and gives me a crash report. I've also noticed that Soundcloud will not play as well. Sincerely thank you for … (read more)

Almost everytime I close Firefox it tell me Firefox crashed and gives me a crash report. I've also noticed that Soundcloud will not play as well. Sincerely thank you for the help.

about:crashes

bp-d9ccc97d-1bcf-4ab3-94d1-324c52141125
bp-586e8a42-719c-45b0-804e-3514b2141125
bp-53df5312-5001-4540-a748-00b602141121
bp-77b64ec1-406b-44ec-bbad-49e692141121
bp-35cbe444-a141-44d7-9ec3-3e9092141120

Firefox > Help > Troubleshooting Information > Copy text to clipboard (and pasted immediate below)

Application Basics


Name: Firefox Version: 34.0.5 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.6.6 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Block site Version: 1.1.8 Enabled: true ID: {dd3d7613-0246-469d-bc65-2a3cc1668adc}

Name: Garmin Communicator Version: 4.1.0 Enabled: false ID: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}

Name: NetVideoHunter Version: 1.16 Enabled: false ID: netvideohunter@netvideohunter.com

Graphics


Adapter Description: Intel(R) HD Graphics 4000 Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0166 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 9-26-2012 Driver Version: 9.17.10.2867 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 05971028 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


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print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 383061468 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1417283947

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7

NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2

Experimental Features


Asked by Virindi 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox hangs continually no matter what do it even hung writing this question. I cant find a solution

ANytime I open firefox and go online to fill any form it hangs repeatedly. I have re installed, updated, reset, turned off hardware acceleration and many other so called … (read more)

ANytime I open firefox and go online to fill any form it hangs repeatedly. I have re installed, updated, reset, turned off hardware acceleration and many other so called fixes all to no avail. I m running a few month old windows 7 pc. As far as I can tell everything is up to date. How I manage to work around the problem is to open task manager by pressing alt,ctrl,del and then click cancel. In many cases functionality returns in many other cases it doesnt and I repeat this process until it does. Often when it doesnt fix the issue the screen is all black when I call up the task manager. I may call the task manager 10-15 times before it stops hanging. Does anyone have a clue what is happening or how I can find out. It has hung 6 times - 7 times on this form so far.

Asked by uncleresry 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Can't open Gmail in Firefox but Internet Explorer can!

Though my browser deletes everything before it exits out I didn't take any chance and ran CCleaner and in-spite of this I can't open Gmail. Mozilla says Untrusted Connect… (read more)

Though my browser deletes everything before it exits out I didn't take any chance and ran CCleaner and in-spite of this I can't open Gmail. Mozilla says Untrusted Connection! Gmail opens fine on Internet Explorer. There are some other websites as well that do not open here. All this started after the last automatic update. Can you guys find a solution for me?

Asked by isaurabhatlive.in 6 years ago

Last reply by CoryMH 6 years ago

  • Archived

I cannot click on, close or navigate between new tabs when i click the new tab button

I just upgraded to 33.1.1 on my Mac and since i have the tab function seems broken. I can click the new tab option but cannot select the new tab to use it When i have mu… (read more)

I just upgraded to 33.1.1 on my Mac and since i have the tab function seems broken.

I can click the new tab option but cannot select the new tab to use it

When i have multiple tabs open i cannot navigate between them

I can see the "new tab" besides this one but cannot open it or use it.

What happened?

Asked by mmackinnon123 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Adobe Flash player is up to date, but it continues to crash every time we open Firefox.

Each time we access the internet Fire Fox and it begins connecting to YAHOO, we experience a delay and then get the message that Adobe Flash player plugin has crashed. I… (read more)

Each time we access the internet Fire Fox and it begins connecting to YAHOO, we experience a delay and then get the message that Adobe Flash player plugin has crashed. I checked and we are up to date with flash player. We end up continuing without having the plugin working, which means we cannot access some things and it seems to slow down our computer. How do we fix this problem?

Asked by wickeye 6 years ago

Last reply by finitarry 6 years ago

  • Archived

Couldn't save preferrences, now FF won't start at all?

About a week ago, FF updated to 33.1.1. Since then it started with being always welcomed to the new version of FF. I then could not change my preferences. I have done com… (read more)

About a week ago, FF updated to 33.1.1. Since then it started with being always welcomed to the new version of FF. I then could not change my preferences. I have done complete uninstalls (using Revo) and fresh installs with no success - FF continues to open with all my bookmarks, etc intact. I have backed up all my settings, etc using FEBE.

Then this morning, FF will not open at all. I have tried to open the Profile Manager using the full path but it will not open either.

I have run out of ideas, and can find nothing extra on the net. I love FF, but may have to move to Chrome (or ...) if this can't be fixed.

As FF isn't running, I can't seem to run the Troubleshooting utility to give you more info ... :(

Malcolm

Asked by flashfletch 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Loosing all my tabs when closing the Window (OSX)

Hi there, Last week I switched from Windows to Mac and I am having problems with Firefox lately... When I close my Firefox-Browser via the "close-button" (red cross in th… (read more)

Hi there,

Last week I switched from Windows to Mac and I am having problems with Firefox lately... When I close my Firefox-Browser via the "close-button" (red cross in the upper left corner) and reopen it via the Firefox-Icon in the dock I loose all my tabs :(

I first thought I forgot to turn it on in the settings but then I found out that if I close Firefox via rightclick -> "quit" in the dock and THEN restart it, all my tabs are there just like they should. I guess the problem is that closing the browser window in OSX does not really quit the application like it does in Windows (the window is closed but the application is still running) so it dos not really know how to handle this situation.

I am a Firefox user for more than 10 years and I don't want to switch to chrome, but the current behaviour is just not acceptable for me, because I hate loosing my tabs :(

I hope someone of you can help me fix this problem and continue using the awesome browser Firefox is.

Thank you! Best, Chris

Asked by C.Muench 6 years ago

Last reply by cor-el 6 years ago

  • Archived

I updated Firefox and now all my previous history is gone. Help?

Yesterday, I left my computer on when I left work and they did a system update, which shut down the browser. When I restarted Firefox today, all of my history is blank. I… (read more)

Yesterday, I left my computer on when I left work and they did a system update, which shut down the browser. When I restarted Firefox today, all of my history is blank. I've always been able to access history before. I checked the settings and the box for "Firefox will never remember my history" was checked (is this a default on the updated version? This wasn't checked before). I'm trying to get back a group of tabs I had open yesterday - am I just out of luck?

Asked by skbarr 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

The Restore Previous Session is always greyed out in my Firefox.

I have do not have any possibility to restore my previous session in my Firefox as the option under the History menu is always greyed out. I am using Firefox 33.1.1 on OS… (read more)

I have do not have any possibility to restore my previous session in my Firefox as the option under the History menu is always greyed out.

I am using Firefox 33.1.1 on OS X Yosemite (10.10.1).

Asked by oxacuk 6 years ago

Last reply by cor-el 6 years ago