Showing questions tagged: Show all questions
  • Solved
  • Archived

I can't find a record of website forms I fill out and send.

When on Firefox, I sometimes fill out a form on a website for a variety of reasons, i.e. requesting a document. After doing so, I can find no record that it was sent. My… (read more)

When on Firefox, I sometimes fill out a form on a website for a variety of reasons, i.e. requesting a document. After doing so, I can find no record that it was sent. My primary email is [edited email from public] @gmail.com. Is that what is used to send it? If so, I cannot find any record of it when I check "sent" items on that account. Please tell me where i can find that record? Steve C

Asked by cookandkids 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Locked
  • Archived

how to remove a file that "contains a virus or malware" from notifications 2

Every time I run browser it messages me that downloaded file contains a virus or malware, even I deleted the file long time ago. I tried Ctrl+J "Remove from history", "Cl… (read more)

Every time I run browser it messages me that downloaded file contains a virus or malware, even I deleted the file long time ago. I tried Ctrl+J "Remove from history", "Clear downloads" and Organize/Delete that entry - Nothing helps. Its deleting, but when I run Firefox its appears again and again. This bug is terrible annoying, please fix it.

Asked by alexbel787 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Gap to the left of tabs when menu bar is hidden/unchecked

Hello, I am running Firefox v101.0.1 (64-bit) on Linux (Pop!_OS, installed as a flatpak). I am using the default system theme in dark mode, though switching to the Firef… (read more)

Hello,

I am running Firefox v101.0.1 (64-bit) on Linux (Pop!_OS, installed as a flatpak). I am using the default system theme in dark mode, though switching to the Firefox dark theme or other themes does not change anything. When I allow the Menu Bar (File, Edit, View, etc.) to be present, the browser tabs on the next line are aligned correctly, going all of the way to the left. When I uncheck the Menu Bar, however, a gap appears to the left of the tabs. I have not seen this behavior on Firefox in other environments (Debian, RHEL, Windows), and I'm wondering if there's a way I can remove that gap. I have attached screenshots showing how the tabs are aligned with and without the Menu Bar.

Thanks so much!

Asked by avram.meir 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Grey html code in inspector exists even i removed it from original html files

Hi, I have this problem that is driving me crazy, I know it is not an issue with firefox but I really appreciate any help. The problem is that there is a grey html code … (read more)

Hi, I have this problem that is driving me crazy, I know it is not an issue with firefox but I really appreciate any help.

The problem is that there is a grey html code in inspector when rendering the html page, the grey code is not exist in my original file but that grey code I had already deleted it after using it a while, but it is still appears as grey code in inspector and this made me some issues in jquery.

So how can i get rid of it ?

Thanks

Asked by kingkimohero69 1 year ago

Answered by kingkimohero69 1 year ago

  • Solved
  • Archived

Antivirus security addon

Hi guys. So, I have Avira free antivirus. Can I still install for example Norton web security addon for Firefox? Will there be any problems between my installed antivirus… (read more)

Hi guys. So, I have Avira free antivirus. Can I still install for example Norton web security addon for Firefox? Will there be any problems between my installed antivirus and the Norton addon? Sorry if this is a noob question, but there you go :) Any help would be appriciated. Thanks in advance for any reply.

Asked by aedir.20 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

suggestion for master password

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that … (read more)

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that you do not require the master password to start a Firefox session, only to access the passwords information, or to create and remember a login password for a new website. It is a hassle to enter the master password every time I want to use Firefox. Or should I keep firefox open the entire day?

Asked by mcrick07-firefox 2 years ago

Answered by mcrick07-firefox 2 years ago

  • Solved
  • Archived

Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 years ago

Answered by Chris Ilias 2 years ago

  • Solved
  • Archived

Cookies and exceptions always deleted

I would like Firefox to remember exceptions and store specific cookies that I need for the Microsoft authenticator, and other two-stage logins. Whatever setting I choose … (read more)

I would like Firefox to remember exceptions and store specific cookies that I need for the Microsoft authenticator, and other two-stage logins. Whatever setting I choose (untick delete cookiex and sitedata, assign websites to manage exceptions etc) upon closing Firefox everything is deleted, always. This means I can't use any authenticator to remember me when I want it to do so.

I used a third party cookie extension (Cookie AutoDelete) to whitelist some sites and it worked perfectly fine until an apparent recent update by Firefox. I am on Firefox 101.0.1 on Mac.

Any ideas?

Asked by estulz11 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Solved
  • Archived

Latest Windows 10 update

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs.… (read more)

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs. I can't be the only person experiencing this problem but contacting Microsoft is next to impossible. I wonder if you can: 1) alert them to this issue; and 2) pressure them to fix it as constantly uninstalling the updates is a pain!

Asked by sjarmain 2 years ago

Answered by sjarmain 2 years ago

  • Solved
  • Archived

Can't sync firefox custom preferences

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync m… (read more)

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync my toolbar customizations and some other preferences like disabling disk caching. And I don't even have other firefox instances, instead I just want to sync only on one device, so that I can continue the same setup when I signin later on the same device.

I've tried to add services.sync.prefs.sync.browser.uiCustomization.state, "services.sync.prefs.sync.browser.cache.disk.enable" and set it to true. But it doesn't work. What am I missing? No one seems to address this. May I am missing something.

Asked by Prince Cooper 2 years ago

Answered by Prince Cooper 1 year ago

  • Solved
  • Archived

import passwords from CSV file using Firefox Version 101.0 (64 bit)

How to import passwords from a CVS file (such as create by Keeper password manager) into Firefox Version 101? I looked at older questions (example: <<https://su… (read more)

How to import passwords from a CVS file (such as create by Keeper password manager) into Firefox Version 101?

I looked at older questions (example: <<https://support.mozilla.org/en-US/questions/1329981 >>) but the solutions do not apply to the latest Firefox version.

Thank you in advance for your help

Asked by Dave & Linda 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Not receiving subscriptions after privacy security reset

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving … (read more)

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving the subscriptions I've signed up for.

I've added the email addresses to my yahoo contacts and changed my passwords and I am still not receiving the subscription emails. Is the setting I need to change in Yahoo or Firefox? It's driving me nuts and no matter what I do (change login, settings on the sites) I am still not getting emails from my subscriptions.

Asked by Heidi 2 years ago

Answered by Heidi 2 years ago

  • Solved
  • Archived

Search engines

I just upgraded to Monterey on my Mac running FF 101.0.1 (64-bit). I cannot add new search engines to my list of search engines. I'm trying to add DuckDuckGo without succ… (read more)

I just upgraded to Monterey on my Mac running FF 101.0.1 (64-bit). I cannot add new search engines to my list of search engines. I'm trying to add DuckDuckGo without success. I have Google, Bing and Startpage. I click on Find More Search Engines, select and add DuckDuckGo but while it appears as an extension it does not appear in the list of search engines.

Asked by WDMc 1 year ago

Answered by Chris Ilias 1 year ago

  • Solved
  • Archived

cannot sign in to https://maps.harley-davidson.com with firefox

as of yesterday 6-10 i cannot sign into this site https://maps.harley-davidson.com/ I've tried disabling all the security i could think of. i can sign in if i use Microso… (read more)

as of yesterday 6-10 i cannot sign into this site https://maps.harley-davidson.com/ I've tried disabling all the security i could think of. i can sign in if i use Microsoft edge or if i put fire fox in trouble shoot mode. in troubleshoot mode i can sign in but the site will not display anything. this was working just fine until yesterday Ive made no changes to anything. please help

Asked by cunfuzed 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Something is blocking WordPress preview window

When I ask WordPress to "preview in new tab," I get a File Not Found screen. (See uploaded image.) This works fine in Chrome (which I rarely use) but not in Firefox, so I… (read more)

When I ask WordPress to "preview in new tab," I get a File Not Found screen. (See uploaded image.) This works fine in Chrome (which I rarely use) but not in Firefox, so I'm thinking it might be a Firefox issue. The Tablet and Mobile previews work fine, but they don't require a new tab. I thought it might have to do with pop-ups, so I made my blog's URL an exception. That didn't help. Then I disabled the pop-up blocker altogether. That didn't help either. I've never had this problem before although I've been using both Firefox and WordPress for many years. I'm working on an old laptop (current one is kaput), but I think everything's up to date. Windows 10. Any idea what the problem might be? TIA for any help. This is driving me nuts!

Asked by SusannaMV 1 year ago

Answered by SusannaMV 1 year ago

  • Solved
  • Archived

Container Tabs - Always open

I am trying to set youtube to always open in Youtube container , when i right click on the logo or name of the container it doesn't do anything , at previous version was… (read more)

I am trying to set youtube to always open in Youtube container , when i right click on the logo or name of the container it doesn't do anything , at previous version was fine , is there any issue with current version ? is there another way to enable youtube to open always in it's own container ?

Asked by Nikolas 2 years ago

Answered by Nikolas 2 years ago

  • Solved
  • Archived

Drop down list of email addresses

This question has to do with logging into web sites with an email and a password. Firefox 101.0.1 (64-bit). Windows 10. On many sites, when I click in the email field, a… (read more)

This question has to do with logging into web sites with an email and a password. Firefox 101.0.1 (64-bit). Windows 10.

On many sites, when I click in the email field, a drop down list of email addresses appears from which I can make a selection using the mouse or up/down arrow keys. Some web sites have as few as two email addresses in the drop down list, others have many more. I recall that one site has about fifteen email addresses in the drop down list.

How can I remove a non-applicable email address from the drop down list?

How can I clear the drop down list of all email addresses?

Thanks.

Asked by stevejq 1 year ago

Answered by stevejq 1 year ago

  • Solved
  • Archived

When pressing the Page Up or Page Down button while having text selected, it displays a text cursor indicator.

Title says it all pretty much. I have text cursor indicator turned completely off on windows, so that's why I'm wondering why Firefox does it when I never enabled somethi… (read more)

Title says it all pretty much. I have text cursor indicator turned completely off on windows, so that's why I'm wondering why Firefox does it when I never enabled something like it. I have the ctrl+pgup and ctrl+pgdown button combos binded to my extra mouse buttons, and I use them very frequently, so this starts to become really annoying really quickly. Especially if I've somehow accidentally 'selected' something on youtube or such, and then it displays a big blue blob out of nowhere. I don't know if this is a purposeful feature or what, but I would appreciate it if somebody could tell me how to disable it, it's extremely irritating.

Asked by Andras 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Disable color scheme for subdomains

For some whatever-reasons (TLDR; I need to see the whole domain (including subdomains) clearly, unlike the default of only highlighting the TLD&second-level domains[1… (read more)

For some whatever-reasons (TLDR; I need to see the whole domain (including subdomains) clearly, unlike the default of only highlighting the TLD&second-level domains[1]) I want to disable the color-distinction which highlights TLD and second level domains.[2] Is there config to do so? If not where should I propose one?

Thanks.

[1]: for example ko.wikipedia.org and en.wikipedia.org will have wikipedia.org highlighted, and that's what I can't accept because ko.wikipedia.org (Korean) and en.wikipedia.org (English) is completely different site. (Some might say you can distinguish by language, but there are some English sites which shares the same domain on wikimedia.org, so you get the point here.) [2]: From the screenshot you can see only `wikipedia.org` is highlighted. I want to make it highlight all of en.wikipedia.org. (If I need to highlight everything including the site path below the TLD, I can accept that.)

Asked by revi 2 years ago

Answered by Terry 2 years ago

  • Solved
  • Archived

Refresh Firefox button missing

I have an extension (completely blank) that can't be deinstalled. I am trying to use the "refresh firefox feature" to get rid of it, but the button simply isn't where it … (read more)

I have an extension (completely blank) that can't be deinstalled. I am trying to use the "refresh firefox feature" to get rid of it, but the button simply isn't where it should be. The text is german, but none if these Buttons are the one I seek.

Asked by timopa 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago