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I refreshed firefox about a year ago. I cannot open old bookmarks now. Even when I click on "old firefox data" on desktop it never opens

I pressed the firefox refresh button a year ago. It said none of my bookmarks would be lost. Ive tried countless methods to open these previous bookmarks. Nothing works. … (read more)

I pressed the firefox refresh button a year ago. It said none of my bookmarks would be lost. Ive tried countless methods to open these previous bookmarks. Nothing works. I've been given several solutions which all involve complex and many sequences. I am not tech savvy at all. Is there not a simple method to open up old bookmarks by inserting the title somewhere  ?? I have windows 7 and there is on my desktop an icon saying "old firefox data".

Thankyou Philip

Asked by philipgperry 12 minutes ago

Last reply by jscher2000 - Support Volunteer 2 minutes ago

Is it possible to recover the entirety of my data linked to my Firefox profile in my online Firefox account?

Hello :) I know the subject might sound a bit vague so I will try to be more specific in the following. Unfortunately, I have recently lost the full content of my Firefox… (read more)

Hello :) I know the subject might sound a bit vague so I will try to be more specific in the following.

Unfortunately, I have recently lost the full content of my Firefox profile that is usually recorded in the Application Support folder on a Mac

I had a lot of pages and tabs opened at that time and I would really like to recover all of these data if possible.

Since I cannot access to my sessionstore/recovery/bookmarks/prefs files (etc.) anymore, I would like to know if Firefox would be able to recover theses files in its database provided I had a connected Firefox account to it when it happened? If so, could you please explain me where I could find these data on my account?

Besides, could you think of another way to get to the same result knowing that I don't have a recent clone/time machine backup unfortunately?

Many thanks for your potential help!

Asked by prvt.mailing 14 hours ago

Last reply by Paul 21 minutes ago

Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 1 week ago

Last reply by Exare 1 hour ago

Can't find a way to close profiler

While exploring about pages in Firefox, I came across about:profiling. I'm not sure what exactly it does, but since I've been to it, a profiler icon has been added to the… (read more)

While exploring about pages in Firefox, I came across about:profiling. I'm not sure what exactly it does, but since I've been to it, a profiler icon has been added to the toolbar and I can't find any way to get rid of it completely (only ways are to hide it). If it could be added, there must also be a way to remove it? How can I close it?

Asked by tmitmi 11 hours ago

Last reply by Terry 9 hours ago

cann't sync my data

hello !, I formatted my PC and installed FF after that tried to log in but i forgot my password. so i changed it by using forgot password option. but then all my data(Boo… (read more)

hello !, I formatted my PC and installed FF after that tried to log in but i forgot my password. so i changed it by using forgot password option. but then all my data(Bookmark , password, history...) didn't show up. i tried downgrading but still nothing. Please is there any way that i could get my former data back?

Asked by udemysamy 20 hours ago

Last reply by petergroft 11 hours ago

Tumblr only half logging in

To start out with i have cleared my cache multiple times, tried every single security setting possible in between clearing, and have whitelisted all relevant sites. The … (read more)

To start out with i have cleared my cache multiple times, tried every single security setting possible in between clearing, and have whitelisted all relevant sites. The problem is that every time I open a tumblr blog or a specific post the website acts like i am logged out. this only happens on firefox. I am logged in, when i click the log in prompt, as shown in my attachment it goes right to the front page with me logged in.

The ONLY workaround for this that i have found, and i cannot use this every time on every blog so I refuse to call it a solution in any way shape or form, is to turn off the enhanced protection for that particular blog (and it works on a blog by blog basis NOT site-wide so i have to do this EVERY. SINGLE. TIME.), then CLICK on the in-dash preview for the blog in my dashboard (not possible if i am trying to look at a sent link or any blog that i didnt find through my dash) and THEN open the link. turning off protection AND previewing the blog are both necessary or this doesnt work. if i just whitelist the blog's url and refresh nothing happens, not even if i clear the cache 50 times and turn off every security setting. if i have every security setting on and take these steps it does work, so its not my personal settings and its NOT THE CACHE

Id very much like the website to function as intended and not be broken because this is a game breaker for me using firefox. i love this browser but i use tumblr every day and if this doesnt get fixed ill have to switch.

Asked by vampirekittiz 19 hours ago

Last reply by petergroft 12 hours ago

Firefox Refusing To Open

When I first downloaded Firefox it opened normally and stayed open for around twenty seconds after which it crashed. Every subsequent attempt to open it has resulted in t… (read more)

When I first downloaded Firefox it opened normally and stayed open for around twenty seconds after which it crashed. Every subsequent attempt to open it has resulted in the outline of the program briefly flashing in the corner of my screen but otherwise nothing. It also doesn't appear in task manager. I have scoured the internet looking for solutions and have reinstalled it several times but nothing has worked. Any help would be greatly appreciated.

Asked by Jetpackrider 4 days ago

Last reply by petergroft 12 hours ago

DailyMail.Co.Uk And Autoplay: Issue Resolved

Maybe someone knows the answer to the following: When I visit Dailymail.co.uk, it shows a video clip (there is a link in the video box to play the 'full video') but there… (read more)

Maybe someone knows the answer to the following:

When I visit Dailymail.co.uk, it shows a video clip (there is a link in the video box to play the 'full video') but there is no audio:

https://www.dailymail.co.uk/news/article-11174031/Meghan-Markles-Archetypes-knocked-No-1-spot-Spotifys-podcast-rankings.html (3/4 down the page-It is a Meghan Markle video).

I am using Firefox and I went to the Autoplay option and selected 'Block Audio And Video.'

1. Is the clip 'still playing' because it is not 'technically' a full video or am I missing a detail?

Answer:

2. On Facebook, the 'GIF Videos' play automatically until I click the video (in order to stop it)-Why is that?

Answer:

Asked by Buddy2014 3 weeks ago

Last reply by Paul 12 hours ago

WE NEED WEB TRANSLATION TOOL!

I can't use a lot web translation extension when I live in China.Because these translation programs are all based on Google translate.But I can't use Google translate in … (read more)

I can't use a lot web translation extension when I live in China.Because these translation programs are all based on Google translate.But I can't use Google translate in China,I hope FireFox will have translation tool just like edge.

Asked by 连州绿 16 hours ago

Last reply by cor-el 13 hours ago

question – Firefox – bookmarks roll away (LOL)

Hi I wonder whether you could help me The OS is Windows 10 By the way, I’ve scanned over and over again, with different software, the computer for any malware, virus, etc… (read more)

Hi

I wonder whether you could help me

The OS is Windows 10

By the way, I’ve scanned over and over again, with different software, the computer for any malware, virus, etc, and it’s all clean.

I’ve used Firefox and bookmarks for years.

Lately, when I try to place (sometimes even when I’ve already placed it) the cursor on a bookmark (any bookmark) all the bookmarks (including the selected, “highlighted”, bookmark) roll away, upwards or downwards.

As for the selected bookmark, it disappears from view, even though, when I find it, I can see that the bookmark itself remains selected.

Weird.

What am I doing wrong??

In advance, thanks for your kind help

Christian

Asked by vvld-ml-2020 1 day ago

Last reply by cor-el 13 hours ago

Latest version of Firefox that will work with MAC OS X 10.11.6

Hi, What is the latest version of Firefox that will work with MAC OS X 10.11.6? It was working fine until I accidentally allowed it to be overridden with a newer version… (read more)

Hi,

What is the latest version of Firefox that will work with MAC OS X 10.11.6? It was working fine until I accidentally allowed it to be overridden with a newer version.

Thank you for the help!

Nate

Asked by natebehr 1 day ago

Last reply by cor-el 13 hours ago

Passwords & Logins

I am having trouble saving the correct website address for a specific login. The correct address I am trying to save is: https://bcbsfepvision.com/portal/ The address is … (read more)

I am having trouble saving the correct website address for a specific login. The correct address I am trying to save is: https://bcbsfepvision.com/portal/ The address is automatically shortened to: https://bcbsfepvision.com when I save the login info. The problem is that when I navigate to "https://bcbsfepvision.com/portal/," the login/password info is not available, and I must type it in myself.

Is there a fix or workaround?

Thanx

Asked by Cara Myers 21 hours ago

Last reply by cor-el 13 hours ago

Hacked Account

Someone logged into my account this morning around 0732 ET. My account was compromised. There are virtually no tools to see if I had any logged passwords or bookmarks tha… (read more)

Someone logged into my account this morning around 0732 ET. My account was compromised. There are virtually no tools to see if I had any logged passwords or bookmarks that leave me vulnerable to further damage. - I can’t view access logs to see if my account was legitimately accessed or if I just got a phishing email (it’s uncharacteristically good if it’s phishing: looks identical, spoofed source, real IP reported) - There’s no note of sent emails that can give me confidence in email links (they don’t look useful anyway) - I can’t see if any saved passwords have been removed with a timestamp - I can’t see if bookmarks have been removed - I cant even report the compromised account

The lack of support built into the application is a real security concern. I stopped using FF for the time being. I don’t know if I feel safe using it in the future. It took my a while to reset my password. I think I’m good now but some logs or some sort of fraud response would go a long way.

Fraud connection: Chrome on Windows 10 Hayward, CA, United States (estimated) IP address: 172.84.96.241 Monday, Oct 3, 2022 4:32:51 AM (PDT)

Asked by jesse6713 1 day ago

Last reply by cor-el 14 hours ago

Firefox 78.15.0esr – glitches since approx 24 SEP 2022

I'm running Firefox 78.15.0esr on El Capitan 10.11.6 on my Mac Pro 4,1, 2009, because they are the last updates the computer can run. Since approx 24 Sept, 10 days ago, I… (read more)

I'm running Firefox 78.15.0esr on El Capitan 10.11.6 on my Mac Pro 4,1, 2009, because they are the last updates the computer can run.

Since approx 24 Sept, 10 days ago, I'v consistently been experiencing two types of glitch:

1. I can't UPLOAD photos to web sites. One says 'parse error'. Interestingly, the same is happening on WhatsApp (version 2.2236.10).

2. On some websites – a minority, but including Google sites – pages either don't load at all, they hang when loading, or they load without graphics content, or they load completely 'ASCII'.

I'm wondering whether it's either 1. a tweak in Firefox, or 2. a tweal in Mac OS 10.11.6, or 3. some other in global internet protocols that my old browser and old WhatsApp can't cope with

...or something else. Is the same happening to anyone else? Any ideas, anyone?

Asked by notify.185.mcc 18 hours ago

Last reply by cor-el 14 hours ago

I synced my Google bookmarks onto my firefox browser and lost all my firefox bookmarks, can I get them back

I stupidly exported my Google browser bookmarks to Firefox when setting up on a new device and lost all my firefox bookmarks from all my other devices as a result. I am u… (read more)

I stupidly exported my Google browser bookmarks to Firefox when setting up on a new device and lost all my firefox bookmarks from all my other devices as a result. I am utterly horrified and freaking out - it's years of bookmarked articles that I'd even organised into folders! Is there any way to get them back?

Asked by Andorean84 1 day ago

Last reply by cor-el 14 hours ago

email received "New sign-in to Firefox"

My wife and I both received an email from accounts@firefox.com with the subject line "New sign-in to Firefox". Each of our emails has a different IP address listed, diffe… (read more)

My wife and I both received an email from accounts@firefox.com with the subject line "New sign-in to Firefox". Each of our emails has a different IP address listed, different locations, same day but different times. I'm assuming is phishing but can anyone confirm?

Thanks. -JG

Asked by jdgrif 17 hours ago

Last reply by cor-el 14 hours ago