Firefox Support Forum

For the last week or so, I can't connect to website using Firefox. I have refreshed Firefox several times and then I can connect. However, if I close Firefox and shut down my computer, the next day I can't get to websites. I get an error message: Secure Connection Failed

An error occurred during a connection to mail.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I am able to use other browsers to get to the websites. What can I do? Is there a fix? I have used Firefox for years without a problem. I have many sites bookmarked but now I can't get to them.

I've recently noticed that some icons on websites are showing up as "asian" characters. I haven't knowingly changed any settings, gone to any strange sites, nor added any extensions. I've tried clearing the cache and even removed and reinstalled firefox and the few extensions I use, which are the common ones like adaware,etc. Nothing has seemed to work. The icons range from ones that link to facebook, twitter, etc to the search icon. If I inspect the icon it says the font is "MingLiU_HKSCS" I've checked the setting and it says the font is times new roman and even unchecked the box that says "Allow pages to choose their own fonts, instead of your selections above" but neither seems to work. Thanks for your help

defaultPref("privacy.window.maxInnerWidth", 1000); defaultPref("privacy.window.maxInnerHeight", 1000);

Instead of 1000 what is the default value Firefox uses?

I have defined'a home page '. If I open a new link it will not open in a new tab or another page just the home page will show - then I have to open a new tab, go back to the link and then the link will open in this new tab

Is there an easier way so that the link will open in a new page or a new tab

Thank you

Your upgrade stopped Pluto movie channel from opening. It was on when I clicked to upgraded. All other bookmarks function. The welcome page opens "https://pluto.tv/welcome" But the channel is gone, only a black page.

Please fix: https://pluto.tv/

https://pluto.tv/live-tv/?utm_source=homepage

Hi Firefox, First time in this community and glad you have a support channel community :) When i left-click on download icon, i found that the fonts are too small. (see Picture_showing_Problem.jpg)

What I tried and 'did not work are: 1. Change the about:config , layout.css.devPixelsPerPx <-- https://support.mozilla.org/en-US/questions/1239467 2. Try to change font size in preferences https://support.mozilla.org/en-US/questions/1291011 (see Picture_showing_Problem_ with_more_context.jpg)

Any advice? If not, I am open to do a firefox reset (uninstall and reinstall) if that's the only solution.

Context of How it happened? Not really sure what controls got mess up. My young child was at the computer and meddle the controls before I could stop my kid and suddenly this happen.

TYIA, N

When I try to save images sometimes I get avi or Wepa as an extension. If I use Explorer I get a more standard extension like jpeg or png. Is there an option or setting I can change ? Thank You

Hi,

I really like Firefox. You do a great job. But there is one thing I need a solution for. I like to turn on the feature "Delete cookies and site data when Firefox is closed". This works really well. But unfortunately it also deletes cookies in containers (Talking about the official Firefox Multi-Account Containers Extension). I know that you can add exceptions for certain websites. But these rules are applied to all containers which is what I don't want. So I wonder if there is already a solution for that or is at least in development. Thank you in advance!

P.S.: I'm using Firefox 96.0.3 on Linux and Windows

Hello, First let me thank Mozilla again for a great experience. I've been using Firefox as my main browser for many years and since some time I also started supporting Mozilla financially with whatever little I can with recurring payments. To the problem: since some time patch / commit view on HitHub with Firefox is broken. I guess many @mozilla have github accounts so you can open and read https://support.github.com/ticket/1318472 but to summarise: my first entry there was: ``` When viewing Linux kernel style Pull Requests on GitHub, using Firefox, TABs are displayed as 4 spaces, which is confusing, since the default is 8 spaces, which is also what is displayed in chrome and chromium. E.g. https://github.com/thesofproject/sof/pull/4747/commits/e9cc9312841a9329797b0b676335c8cb1a0dc779 ``` then a screenshot (attached) and a clarification to it: ``` As you can see there the patch area between lines 238 and 245 is wrongly indented by 4 spaces, whereas areas above and below are correctly indented by 8 spaces. ``` Then more: ``` No, space isn't used for indentation in that code. They can download raw code and verify, I'm sure they know how to do that. Why don't they just reproduce that themselves? Start Firefox, navigate to any PR commit like https://github.com/thesofproject/sof/pull/4884/commits/b19a64df2c2fcd63d7407ef500fd3312287c8995 and click arrows above and below the diff to display surrounding code. Then navigate to or download the raw patch https://github.com/thesofproject/sof/commit/b19a64df2c2fcd63d7407ef500fd3312287c8995.patch to see TABs used everywhere. Should be very easy to verify. ``` and their last reply was ``` From a technical standpoint this is not a regression. It's a problem with the way firefox interprets the combination of the tab-size css and the particular markdown we use for our diffs.

After reviewing the Issue in more detail there it has not been prioritized and will most likely not be addressed in the near future. ``` This is a deal-breaker for me. I spend hours daily reviewing GitHub pull requests. And I'd really not want to use a different browser just because of this... Please help! Thanks Guennadi

i want get popups from the page http://wy.ddns.net and wrote the adress as exception under popup But it doesnt work. Im am only able to get the site, when i allow all popups, what i do not realy want

Hi. I am getting an issue with Firefox 69.0.3 64-bit whereby on some websites it's skipping to the bottom of pages when you load up is this a known bug or does anyone know a workable fix?

Hi,

Previous method using useChrome.css doesn't work anymore, should I type something else in userChrome.css to make it work?

See thread below for the updated code that doesn't work for me (*|div#fullscr-toggler {display:none!important;}

https://support.mozilla.org/en-US/questions/1324666

I am using Firefox 96.0 running on Ubuntu 20.04. The procedure described on this site to create a desktop shortcut for a website (click on padlock, drag it to the desktop and release) does not work. A grayed image of the URL being dragged moves onto the desktop when dragged, but when the mouse button is released that grayed image springs back to the URL field.

I also tried the alternate procedure i.e. drag a shortcut from the Bookmarks menu onto the desktop. The same failure sequence as described above occurred.

Thanks in advance for the help.

Mike

I am on site 1 (site1.net) in a video call. In the permissions pop-up of the FF browser it shows me that cross-site cookies are allowed for site 2 (yetanothersite.com). See the screenshot attached. Both sites are totally unrelated and have no link whatsoever. I visited site 2 once many months or a year ago. To my understanding it is very odd, that there is a permission for cross-site cookies from site 2 on site 1. This permission is not set on any other site. How could this permission have been set up, was it me, is this a bug? How come there is a permission for site 2 on site 1 while they have no interrelation? I have searched through the cookies.sqlite DB and found nothing irregular. The privacy / tracking settings are set to the "standard" choice. What am I missing here?

The system is Windows 11 with current FF 96.x.

Every time I tried to access my e-mail [or send e-mail], I received this Firefox error: "Server imap.earthlink.net has disconnected. The server may have gone down or there may be a network problem." I was able to send and receive small e-mails; but I was unable to receive somewhat larger messages, including information on how to join a very important Zoom meeting. After spending 90 minutes on the phone with Earthlink, I was finally able to access some [but not all] larger e-mails by going around Firefox and going to earthlink.webmail.com directly. But, the Earthlink tech support person was unable to detect what was wrong in Firefox. I was eventually able to join the end of the Zoom meeting. After the meeting, I then went back to Firefox and was able to get and send some messages, but I'm still getting the same error message - and I'm not sure what messages I'm missing. I sure hope someone can help!

Hello

So for the past couple of months I have had problems with my laptop keyboard. At random times I couldn't type anymore (also not outside of Firefox). To fix the problem I always reinstalled the keyboard drivers so I thought that my driver's were the issue. But this week it happened several times just after openingen the browser so I realised this was the problem. I opened Firefox in safe mode and I didn't have any problems with my keyboard, so I refreshed Firefox but the problem came back. I only use a few extensions that are recommended or made by Mozilla. I have been using an other browser for the last couple of days and haven't had any problems.

Thanks in advance

I have a new installation of Firefox on a new M1 MacBook Pro. I copied over carefully selected settings files from my old computer, and now several icons are missing from the drop-down search and address boxes. I attempted renaming several of my transferred files to see if Firefox would rebuild them and correct the problem without success. Reinstalling Firefox was likewise unsuccessful. Does anyone know how to restore them? Please see attached image. Thank you.