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access denied

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this al… (read more)

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this also have tried reaching out to Comcast this is what i get:Access Denied You don't have permission to access "http://www.kroger.com/" on this server.

Reference #18.3539c917.1642620374.3e6b9278

Asked by Mary 19 hours ago

Last reply by Mary 8 hours ago

New Bookmarks In Firefox Have Folder already Allocated.

When I go to create a new bookmark in firefox I find that the file name is already allocated, and that file name is appearing on all old bookmarks as well. Instead of say… (read more)

When I go to create a new bookmark in firefox I find that the file name is already allocated, and that file name is appearing on all old bookmarks as well. Instead of saying Other Bookmarks it says Location. This is only happening since I moved to Version 95.0 I have had to stop trying to create new bookmarks, and would appreciate any help I can get.

Asked by OneTrueFriend 1 month ago

Last reply by OneTrueFriend 2 days ago

KEEP ME SIGNED IN/NO NOT WORKING IN MY LIVE.COM ACCT

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE! AFTER I ENTER MY LOGIN PASSWORD TO GE… (read more)

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE!

AFTER I ENTER MY LOGIN PASSWORD TO GET INTO MY LIVE.COM EMAIL, I AM RE-DIRECTED TO A WINDOW THAT ASKS IF I WANT TO STAY SIGNED IN (KEEP ME SIGNED IN). THE 2 CHOICES AVAILABLE ARE "NO" AND "DON'T SHOW THIS WINDOW AGAIN". NEITHER OF THESE 2 BUTTONS WORK AS I KEEP GETTING THEM EVERY TIME I LOG INTO MY EMAIL.
ONE THING I HAVE NOTED IS THAT IF I GO BACK 1 PAGE FROM THE "KMSI" PAGE, THIS OFTEN TAKES ME TO MY LIVE.COM EMAIL INBOX. THIS MAKES ME THINK THAT I AM BEING RE-DIRECTED TO THE "KMSI" PAGE! AS STATED EARLIER MS SAYS THIS IS A FIREFOX PROBLEM BECAUSE WHEN I LOG IN USING EDGE, THE BUTTONS WORK AND THE "KMSI" WINDOW DOESN'T RE-APPEAR!

THIS HAS BEEN GOING ON/OFF SINCE 11/18 AND HAVE BEEN TRYING TO GET MICROSOFT TO FIX THE PROBLEM SINCE THEN. ANY HELP IS GREATLY APPRECIATED! SINCERELY, D

Asked by DOLSZOWY 3 days ago

Last reply by DOLSZOWY 30 minutes ago

Impossible to create new profile or utilize Firefox

Hi, After several issues with firefox not opening or loading websites properly, I attempted to do a clear reinstall of firefox. However upon installing I get the followin… (read more)

Hi, After several issues with firefox not opening or loading websites properly, I attempted to do a clear reinstall of firefox. However upon installing I get the following series of issues which prevent firefox from working all together.

Upon starting up Firefox automatically opens the profile manager. On first attempt the "Create Profile Wizard" would not function all together. After manually adding the "Mozilla" and "Firefox" folders to %appdata% it will now open, however the following issues occur regardless of any attempt made on my behalf.

If attempting to save a new profile to the default location the following error occurs

Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 239" data: no]

If attempting to save a new profile to a different location the following error occurs when trying to either start up OR quit firefox

An unexpected error has prevented your changes from being saved.

After a times.json file is created

I have tried running in administrator mode, safe mode, everything I could possibly think of, and at this point I am convinced I will never be able to use firefox again despite having loved the browser for over a decade Attempting to find help through the knowledge base has completely failed

Asked by PrivateUser1 1 week ago

Last reply by PrivateUser1 6 days ago

Session Restore and Version 96

Just upgraded to version 96. Even thought FF ends normally at startup I get message about if I want to restore sessions. I have tried setting max_resume option to 0. Stil… (read more)

Just upgraded to version 96. Even thought FF ends normally at startup I get message about if I want to restore sessions. I have tried setting max_resume option to 0. Still ask to restore session. How do I "downgrade" to a previous version of FF?

Asked by MasterHarp 1 week ago

Last reply by MasterHarp 5 days ago

Crash on startup

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't … (read more)

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't show up in task manager. I've uninstalled and reinstalled multiple times. I've updated windows and my antivirus. I've tried a few other fixes that came up from searching for a fix, but so far nothing has helped.

Asked by meow2009.20.09 1 week ago

Last reply by meow2009.20.09 1 day ago

Tabs "Jump" back and forth very quickly.

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also … (read more)

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also worsens somewhat when I move the mouse. Occasionally, closing a particular tab stops this action but I cannot determine which type of tab does this. This is driving me crazy. Please HELP!! (Is there some way I can send a video from my iphone?)

Asked by Mort 6 days ago

Last reply by Mort 13 hours ago

Help With Customizing Bookmark Menu

After today's Firefox update my bookmarks menu now has a black background how can i change it back to a white background with black font? I added a dark theme which chang… (read more)

After today's Firefox update my bookmarks menu now has a black background how can i change it back to a white background with black font? I added a dark theme which changed the bookmarks menu background to a black background.

Thank you very much in advance

Asked by gelpak17 1 week ago

Last reply by gelpak17 3 days ago

Websites do not load

Hello, I have a problem with opening 2 or 3 websites. I get an error message which is basically the same as if the page did not exist. It does exist though. I tried a dif… (read more)

Hello,

I have a problem with opening 2 or 3 websites. I get an error message which is basically the same as if the page did not exist. It does exist though. I tried a different browser and there it works. I also created a new Firefox profile and I can access the sites without issues this way. So the problem must be with my original standard profile. Can you suggest me how to fix this? I already selected these specific websites and had Firefox forget about them in my browsing history, but sadly this does not solve the issue. They are still unavailable.

I don't mind losing pretty much everything attached to this profile in order to solve the issue and be able to open the sites again. Saved logins would be cool to keep, but I can sacrifice those too if there is no other option. The only exception is my browsing history. I do need that one and cant afford to lose it, which is why I do not simply switch over to a new profile. Of course if there is a way to export my entire history to another new profile, then I'd happily take this path too. Just no idea how. Thanks for reading! I hope all is clear, I am not an English native speaker.

I have Firefox 96.0.1 and Windows 11.

Asked by thomas-buetow 3 days ago

Last reply by thomas-buetow 1 day ago

Latest Update Crashes

This post is on my Mac Catalina. This morning Firefox updated on my Windows 7 before I closed out. Now that it is evening Firefox does not open on that computer. What … (read more)

This post is on my Mac Catalina. This morning Firefox updated on my Windows 7 before I closed out. Now that it is evening Firefox does not open on that computer. What should I do to fix it since it does not open; it crashes immediately.

Asked by tightpurchaser 1 week ago

Last reply by tightpurchaser 6 days ago

Using Bing on Firefox

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I ty… (read more)

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I type. Then I would click "Save". Until recently, these settings held with no problem. Now after I click "Save" and go back to the main screen in Bing (or come back to Bing after being somewhere else), I'm back to "Moderate" and suggestions fill in as I type. Microsoft claims this is Firefox's issue and needs to be fixed at Firefox's end. Others are posting on Microsoft's answers forums, some also using Firefox, but not all. I love Firefox and I'm not changing to something else, so can you tell me how this Bing issue might be fixed? Thank you.

Asked by mrshvd3 1 day ago

Last reply by mrshvd3 15 hours ago

FireFox v.96 won't save previous session

My current browser (version in header), has stopped saving previous session. I followed the advise from FredMcD on this page https://support.mozilla.org/en-US/questions/1… (read more)

My current browser (version in header), has stopped saving previous session. I followed the advise from FredMcD on this page https://support.mozilla.org/en-US/questions/1345654, and the browser is still not saving tabs. From Fred's post, I couldn't find any "sessionstore.jsoniz4" files in the browser folder. I did find the "sessionstore-backup" folder and deleted it. I restarted Firefox, opened a folder and then stopped Firefox and restarted it again, and I only went to the Firefox Home page. The "restore session" box is selected.

What else should I try??

Asked by UncleAaron 6 days ago

Last reply by UncleAaron 6 days ago

Switching back to normal firefox colors without altering my theme

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have goo… (read more)

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have googled like crazy and fiddled with most, if not all, about:config options to try and restore it.

I will do whatever it takes, but my firefox theme (abstract firefox) must remain intact. Surely there is something I can do in the userChrome.css or whatever it's called.

It is just so very tiring having to fix mistakes made by firefox, that keeps changing stuff for the worse. Changes that nobody ever asked for. I am giving the browser one more chance for old times sake, since I have been using it for 20 years or thereabouts. So please, firefox... stop trying to force your users into using stuff that your staff team or whatever likes to use. Think of your users.

And please help me out.

Thank you.

Asked by fopibab368 1 week ago

Last reply by fopibab368 5 days ago

login to treasury dept.

Can't login in to my treasury account, always worked before???? "Secure Connection Failed An error occurred during a connection to www.treasurydirect.gov. PR_CONNECT_RESE… (read more)

Can't login in to my treasury account, always worked before????

"Secure Connection Failed

An error occurred during a connection to www.treasurydirect.gov. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

Thanks

Asked by jhollenbeck5 1 week ago

Last reply by jhollenbeck5 6 days ago

Problem with moderation extension

Every time I want to add a new version, I get an Incomplete error. At the same time, I have already filled in all the fields, added pictures. I checked everything everywh… (read more)

Every time I want to add a new version, I get an Incomplete error. At the same time, I have already filled in all the fields, added pictures. I checked everything everywhere, but I still get this error after adding a new version.

Could you write me in detail what is wrong and what needs to be changed?

https://addons.mozilla.org/en-US/developers/addon/cashback-bot-com/edit

UUID {65f6ebdc-6b0b-42a6-be53-14f2c68bc6e8}

Asked by sizm2013 2 days ago

Last reply by sizm2013 1 day ago

Appearance of Gmail in Firefox

HI After using Chrom for num of years I have now reverted (upgarded!?) for Firefox. However what's casuing me to regret my decision is the layout og Gmail in the browswer… (read more)

HI After using Chrom for num of years I have now reverted (upgarded!?) for Firefox. However what's casuing me to regret my decision is the layout og Gmail in the browswer. Most of the labels and text are surround by a white Highlight or box which looks ugly. I have exhauste dverything I know to get the text to look like Gmail in Chrome with no success. See attached screen shot of comparison. Could you please give some idea so That I can stay with Firefox Kind regards Chris

Asked by xxchrishillxx 3 weeks ago

Last reply by xxchrishillxx 15 hours ago

Ebay item descriptions compressed display

I am currently running Firefox 96 on windows and for the past many builds of firefox over the past 8 months ebay listings in the item description are compressed. I am att… (read more)

I am currently running Firefox 96 on windows and for the past many builds of firefox over the past 8 months ebay listings in the item description are compressed. I am attaching an example image of the compressed description. It does this on both just plain text or formated descriptions. If I reload the listing it will correct it to full width. I have tested this on another machine that is also using firefox and same issue.

I have also disabled all extentions and cleared cache and uninstalled and reinstalled firefox with not luck.

Any suggestions as this is a pain.

Thanks!

Asked by PalKat 6 days ago

Last reply by PalKat 6 days ago

MediaWiki 1.35 login fails with "Secure Connection Failed" and no error code (HTTP/2 related?)

[Update: This works correctly with HTTP/2 disabled, so it is somehow HTTP/2 related. Firefox's partner is terminated with ATS 8.0.2, so this is most likely an interactio… (read more)

[Update: This works correctly with HTTP/2 disabled, so it is somehow HTTP/2 related. Firefox's partner is terminated with ATS 8.0.2, so this is most likely an interaction with Traffic Server, but debugging help is still needed.]

I recently upgraded from Mediawiki 1.31 to 1.35 on Debian 10. Since this upgrade, attempts to log in with Firefox are impossible -- Safari and Chrome work fine. Firefox 96.0 displays the attached error "Secure Connection Failed" but no security error is provided. This seems to be a defect in Firefox, but I am having difficulty diagnosing further.

Looking at both server trace logs as well as the Firefox debugging tools, I see Firefox does an expected POST request to the login page:

 POST https://newwiki.convivian.com/mediawiki/index.php?title=Special:UserLogin&returnto=Main Page

The MediaWiki server replies with a 302 Found and redirect to the Main Page on successful login, but Firefox considers this response insecure on some way that is not indicated. The "Security" tab in DevTools shows no security errors on the transaction.

I am able to reproduce this on multiple machines running Firefox 96.0, as well as with Troubleshooting Mode enabled. No errors occur with other tested browsers.

Is there a way to extract further debugging information from the browser?

Asked by jered 1 week ago

Last reply by jered 5 days ago

I am my own Administrator yet, someone or thing has taken over that job from me.

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being mana… (read more)

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being managed by some organization." "Updates disabled by some system administrator"/w more issues, being blocked by the same problem from accessing the internet using a NIC cable, am using Wireless. Have been working with this issue from about 0200 this morning 1/19/22. Used one feature, "about:config" but my problem still is there. The issue with 'Policies' is a little more than I can handle. My FFx v96.0.1, Linux Mint Cinnamon v19.3 at this time, best of my memory, @82 Y/Od; Attempted a ScreenShot and could not reduce the size. Just note: "Your browser is being managed by your organization." is displayed top of all pages in "Settings."

'd; "LoneWanderer" "StarSeed" Join us/U.S. live life as "ONE!" Happy Thoughts & Wonderful Manifestations

Asked by NTLS 16 hours ago

Last reply by NTLS 5 hours ago

Problems accessing secure sites using FireFox

FireFox has been my default browser for many years and it has been great, no problems. Within the past three months, however, I've been unable to access financial sites … (read more)

FireFox has been my default browser for many years and it has been great, no problems. Within the past three months, however, I've been unable to access financial sites that I regularly use. The first was in October when one site upgraded its account access security. Initially, FireFox worked after the upgrade, but then I could no longer log into my account. I spoke to support staff for that website and they said they've been receiving complaints from other clients who use FireFox and suggested I use another browser, which I did and was able to access my account. Today another financial site suddenly blocked access using FireFox with a message that I needed to unblock cookies for the site, so I went into FireFox security settings and added the site's address to the exceptions list, but still could not enter the site. I am having no problems logging onto these sites with another browser, but FireFox is not working. Any suggestions? I would like to keep FireFox as my default browser, if that's possible. Thanks!

Asked by whitmanjohnson67 5 days ago

Last reply by whitmanjohnson67 2 days ago