'New' layout of Facebook not scrolling - at all - on Firefox.

Since Facebook forced me to switch to new layout a few months ago, Facebook on Firefox (fine on Safari) does not scroll At All (goes about 2 cm beyond first page). Everyt… (read more)

Since Facebook forced me to switch to new layout a few months ago, Facebook on Firefox (fine on Safari) does not scroll At All (goes about 2 cm beyond first page). Everything else seems to work fine. However, it's basically not usable on Firefox - can see part of the first post and that's it - 'yer stuck' (quite frustrating). Thanks for any/all help.

Asked by angela29 1 hour ago

Video on Netflix, Prime and Disney plus not playing, other video working for firefox on Mac

Hello, I am unable to play certain video on Firefox version 86 on my Macbook Pro 13-inch, 2017, running Big Sur 11.3 Beta (20E5196f), which I just updated my system to t… (read more)

Hello,

I am unable to play certain video on Firefox version 86 on my Macbook Pro 13-inch, 2017, running Big Sur 11.3 Beta (20E5196f), which I just updated my system to today. These sites are working in Safari I tried installing the previous Firefox version, version 85, these sites worked on this version! This problem only occurs on Netflix, Prime and Disney Plus. Other video sites like Youtube and Crave TV are working. This same problem occurred a few days ago, before I updated my computer, but I was able to resolve it by clearing cookies and cache in firefox, this no longer works.

On Netflix, preview videos that appear when hovering over a selection do play, but when trying to play an actual title I get error code f7121-1331 On Prime I get a message saying We're experiencing a problem playing this video. For assistance, please go to www.primevideo.com/help. On Disney Plus I get error code 83

I have tried on the advice of other posts to clear cache and cookies, disable all add-ons, checking if certain media options are enabled in About:config, restarting my computer and firefox, and resetting Firefox twice. None of these have worked for me.

The only thing that worked was installing and using the previous Firefox version 85.

Asked by sprysunka 3 hours ago

Getting logged out of Youtube on Firefox

Hi, I have been having trouble remaining logged in at the Youtube website. I go to the Youtube.com main page and click "Sign In." It logs in using my Google account. Howe… (read more)

Hi, I have been having trouble remaining logged in at the Youtube website. I go to the Youtube.com main page and click "Sign In." It logs in using my Google account. However, if I click on any video on the home page, I am logged out again. I have tried signing in and signing out of Google. I tried clearing my cache and cookies. I also used the "Refresh Firefox" option in Firefox settings and I still have the problem. Is there any way to fix this? Thank you in advance. I am using Windows 10 for my OS.

Asked by IcyEscape 4 hours ago

Playback control does not disappear when entering full screen

When viewing a video powered by a Brightcove player, the playback control bar on the bottom does not hide when entering full screen mode. I have tried moving the mouse in… (read more)

When viewing a video powered by a Brightcove player, the playback control bar on the bottom does not hide when entering full screen mode. I have tried moving the mouse in all areas of the screen, play/paused it with the spacebar/mouseclick, and tried several other methods but it simply does not want to disappear. An example of a website that uses the Brightcove player is the IPL website. You can click here to access one of the videos on the site.

I have tested this with other browsers and the playback control disappears as it should when entering full screen so it seems to be some issue with Firefox. I recently contact Brightcove support and they were not able to replicate the issue on their version of Firefox and just recommended I use a different browser. But it would be really helpful if someone could help me fix this strange bug.

Thank you.

Asked by vikp51 4 hours ago

Can't choose between dark mode and normal mode

For some website, such as 少数派 , support both the dark and the normal mode. My Windows system setting is dark mode, so in Edge, this website deliver a dark theme, but in F… (read more)

For some website, such as 少数派 , support both the dark and the normal mode. My Windows system setting is dark mode, so in Edge, this website deliver a dark theme, but in Firefox, it always display a normal mode----white backgroud and black text, I have tried reinstall Firefox, try other edtion of Firefox such as the Nightly, but none of them make help. What should I do? Thanks!

Asked by 2169755947 5 hours ago

Hoping many more people comment

I just open the email and read an article. It is absolutely disgusting. So I'm posting this here in the hopes that others will join in. My opinion is simple. Firefox… be… (read more)

I just open the email and read an article. It is absolutely disgusting.

So I'm posting this here in the hopes that others will join in.

My opinion is simple. Firefox… be a browser. Improve the browser, advance the browser, focus on new and improved features. And please stop the SJW nonsense.

Remember that "woke is broke". You're not doing so great financially. And yet you keep trying to run around playing social justice warrior. Please do better. Just stop.

One time, along time ago, I started spouting off about what I thought about social issues and politics etc. I basically got slapped upside the head and people said "we really don't care what you think. All we care about is what we're here to hear from you about. Nothing more. So stop putting out all these messages." It was a hard lesson for me to learn, but I got it.

I don't care what Mozilla or Firefox thinks about anything political or SJW nonsense. I don't care. I don't want to hear it. I sure don't want to believe that the browser of my choice is involved in all kinds of things that I don't believe in and don't want anything to do with. And worse, that you keep flapping on about it.

What I really want to know, what I really really want to know is... "What have you done for me lately." To quote Janet Jackson. What are you doing that will make my life better with this app? How will this app serve me more effectively? Not what social justice nonsense are you going to push today? I don't care what you believe not one little bit. I care how well my browser works. That's it. Nothing more.

Please stick to business. And don't try to invent that your business is social justice nonsense. It's not. That doesn't pay your bills. That just ostracizes people, alienates people and makes them wish they were to filiated with you.

Think smarter. Do better. Focus on the app. Keep your priorities straight. You are not an employment center for SJW's. You are supposed to be producing a product.

I hope someone with intelligence reads this.

Asked by Kenrick 11 hours ago

Last reply by Kenrick 6 hours ago

Install Widevine manually

Hi, I've been trying to get Widevine to install on Firefox for a few weeks (,month+ maybe?) but after all this time I'm left with the message Widevine Content Decryption … (read more)

Hi, I've been trying to get Widevine to install on Firefox for a few weeks (,month+ maybe?) but after all this time I'm left with the message Widevine Content Decryption Module provided by Google Inc. will be installed shortly. I've already tried reinstalling stuff, safe mode, enabling and disabling DRM and all the other stuff to help so at this point I'd just want to do it myself. Can't find any Widevine download or really any way on how to install it manually though, which is where I need assistance on, again I've already resigned to the fact that Widevine autoinstalling through firefox is broken and I'd rather try and do it myself manually. Thank you.

Asked by ezra 1 day ago

Last reply by ezra 6 hours ago

"a webpage might be slowing down your browser." frequent persistent yellow pop up bug crashing my webpages. please make it stop!?

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowin… (read more)

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowing down your browser." then the option to wait, or stop it. i've ran out of patience with this notification to the point to where even though i'de hate to, i would have no choice but to switch back to chrome just to stop being spammed by this pop up while im trying to relax. it happens more frequently on youtube and walmart.com, and i just want it to stop because it seems as if when it does show up, once it starts it never stops, and it actually slows down my webpage to the point of becoming unresponsive and stalling/crashing my only webpage open at the time. my husband has the same issue and we both use windows desktop. it only started appearing after the latest update. please, can someone help me make this thing go away? its very stressful and i cant browse in peace anymore on firefox. yes we have turned off all background processes, and we both have scowered settings troubleshooting for hours at a time to no avail, it just never stops and it behaving like a really bad bug.

Asked by Sprinkles91 4 days ago

Last reply by Sprinkles91 7 hours ago

Firefox won't show current website login password like it used to.

When logging on to a website it used to be possible to show the current password that is automatically being input. That is no longer possible it seems so now you have t… (read more)

When logging on to a website it used to be possible to show the current password that is automatically being input. That is no longer possible it seems so now you have to search the passwords for that website to locate it and then display it that way. But many times the current website is not saved under an obvious name. This makes it next to impossible to locate what used to be right in front of you (current website logon password). The worst is my current case where you lose your gmail password and try to locate it with a search of the passwords but since gmail address is the user name for 100's of websites there are 100's of results to try to find the gmail password. When it comes to Microsoft website there is zero results to Microsoft in the Firefox password search even though Firefox easily logs me in. Why did Firefox stop allowing the user to see the current password being input to websites. if they did not stop that access then I do not know how to do it anymore. Used to be a simple right click on the password field. Then you could go direct to the password manager location of that website.

Asked by alanduq 4 days ago

Last reply by alanduq 7 hours ago

I am no longer able to print to a PDF file using Microsoft Print to PDF

I save many items and documents as PDF files using the Microsoft Print to PDF option, rather than physically printing on my printer. This worked fine for quite some time.… (read more)

I save many items and documents as PDF files using the Microsoft Print to PDF option, rather than physically printing on my printer. This worked fine for quite some time. This option no longer works when I am using Firefox, but it still works if I use Chrome.

I would rather not have to switch to Chrome whenever I want to print something to a PDF file.

How can I resolve this?

Asked by annevw.aw 5 days ago

Last reply by annevw.aw 8 hours ago

Why does a system memory change impact hardware acceleration?

Two days ago, I updated my system memory from 8GB to 16GB. As soon as I did so, on both Fedora 31 and Windows 7, Firefox became extremely unstable - as though it was runn… (read more)

Two days ago, I updated my system memory from 8GB to 16GB. As soon as I did so, on both Fedora 31 and Windows 7, Firefox became extremely unstable - as though it was running out of resources extremely quickly. On Fedora, I cannot browse at all - immediately upon loading a page, the tab crashes, including internal pages. On Windows, I can get away with some browsing - although crashes are still common.

For now, I'm going to disable hardware acceleration. However, I'd like to further analyse this and see if I can't find a fix.

To date, I have tried the following:

- Updated to firefox v86 (This worsened the problem, and I downgraded to v74)

- Removed and reinstalled my GPU drivers (no change)

- Disabled paging on my Windows system, and moved hiberfil.sys to a drive with more space using symlinks (no change)

- Increased swap space on my Fedora system (made things worse. Don't fuck around with swap if you don't know what you're doing, please)

- Moved profiles out of the appdata dir and created a new, blank profile (no change)

- Completed a full round of Memtest+x86 with no issues

Below are a set of six crash logs. There are more, but information overload. They are fairly similar, but I lack the familiarity with the Mozilla codebase to properly examine them.

https://crash-stats.mozilla.org/report/index/a8759e4c-f1ea-44f8-b1da-d8d5b0210307

https://crash-stats.mozilla.org/report/index/7964cc87-16ef-4ed1-97f5-b50450210307

https://crash-stats.mozilla.org/report/index/484b209f-6922-4e11-b31a-8d9150210307

https://crash-stats.mozilla.org/report/index/f5291400-8308-4f60-998a-f2c690210307

https://crash-stats.mozilla.org/report/index/0592a4cd-5e4c-4eae-bb26-e670e0210307

https://crash-stats.mozilla.org/report/index/99127f49-d59f-4810-b039-c1b5d0210307

Asked by r0tekatze 9 hours ago

Last reply by r0tekatze 9 hours ago

Firefox fills disk space to 0 bytes few times a day

Hello! I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the lates… (read more)

Hello!

I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the latest 20H2 version with all updates installed). It’s worth to mention that I’ve been using Firefox like 15 years and never had an issue like this before.

Firefox just fills up system drive completely (50+GB to 0 bytes remaining) few times a day under active usage. It happens randomly and I can’t identify the reason. I also can’t find any actual files saved on disk because it seems to be related to NTFS cache. I’ve tried disabling the following settings with no success:

browser.cache.disk.enable cached-web-content_cached-web-content browser.cache.memory.enable browser.cache.disk.smart_size.enabled

And couldn’t find any solution unfortunately. I usually have 2 windows opened ("common" and private) with 10 to 30 tabs each which is not much at all for i7/16GB I believe. This problem is extremely annoying and seriously affects SSD life so I'd really appreciate if someone would help me to resolve it. Thanks in advance!

Asked by eqall 6 days ago

Last reply by eqall 11 hours ago