how do I add exceptions to my privacy & security settingg?
There seems to be no way to set exceptions to privacy and security settings! There is a "Search Website" box but no option to "Add". There are options to "Remove" which a… (read more)
There seems to be no way to set exceptions to privacy and security settings! There is a "Search Website" box but no option to "Add". There are options to "Remove" which are greyed out. I do I add an exception to Autoplay "Block Audio and Video"?
Firefox
Trying to troubleshoot stability issues with my machine, please help dechipher Firefox crash
Hello, I have a simple request. I've been having stability issues with my new computer (1 month old), so far the NVIDIA graphics driver has crashed randomly 4 times this … (read more)
Hello, I have a simple request. I've been having stability issues with my new computer (1 month old), so far the NVIDIA graphics driver has crashed randomly 4 times this month, resulting in a frozen screen but with the computer working (ie music playing, responding to keystrokes, etc.)
Today I had Firefox and Discord crash *exactly at the same time*, and since Firefox recorded a crash dump I need help checking what caused it to crash. Was it a graphics issue? Or might it be a RAM issue? Any help is highly appreciated.
Crash ID: 02674cba-0ea2-4268-b883-e50ca3841358 https://crash-stats.mozilla.org/report/index/24a9526f-6ada-4f48-bbfa-083470191205
Some websites such as boots.com or johnlewis.com work normally except unable view other customers product reviews?
Sorry not a technical person but as an example https://www.johnlewis.com/eaziglide-neverstick2-non-stick-milk-pan-16cm/p2185188 On other browsers if you click on an item … (read more)
Sorry not a technical person but as an example https://www.johnlewis.com/eaziglide-neverstick2-non-stick-milk-pan-16cm/p2185188 On other browsers if you click on an item you will be able to then click on customers reviews which appear. In Firefox the option to look at customers reviews is not present. I am using an iMac late 2012 model running El Capitan 10.11.6 Hope this helps - Cheers Michael Fulford
Auto update crashed my computer going to 71.0 and then Firefox was broken. Reinstalled and lost all data
Firefox auto update locked up my Win 7 computer while updating from 70.1 to 71.0 and I had to hard restart. When back into Windows, Firefox was broken. I had to reinstall… (read more)
Firefox auto update locked up my Win 7 computer while updating from 70.1 to 71.0 and I had to hard restart. When back into Windows, Firefox was broken. I had to reinstall Firefox to get it running and all bookmarks and saved logins were totally lost. I tried restoring them from backups but no success. I was able to move bookmarks over from another computer, but I am having no success finding the key3.db and logins.jsons files on the computer with working bookmarks and saved passwords. The computer I am trying to move the saved logins from is Windows 10, or as I call it, bloated utter crap. I need help moving those files over to the computer that had the Firefox problem, which is Windows 7. The computer that I am posting this from is the Windows 10 one that I haven't had the problem with.
Is there a sync history to recover from?
Whole profile got corrupted due to Firefox crashing the whole system. Is there any history in Firefox Sync cloud? If not, I think it would be reasonable to have backups o… (read more)
Whole profile got corrupted due to Firefox crashing the whole system.
Is there any history in Firefox Sync cloud? If not, I think it would be reasonable to have backups of everyone's profiles for 1-3 days.
If not, I turned off networking for my phone and have the logins I saved today in the Firefox app. How can I extract the logins(.json)?
Crashing crashing crashing. Tried all instructions. Deleted all folders. Uninstalled. Rebooted and then reinstalled. NADA.
Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 71.0.0.7275 Application Timestamp: 5de4f320 Fault Module Name: fir… (read more)
Problem signature:
Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 71.0.0.7275 Application Timestamp: 5de4f320 Fault Module Name: firefox.exe Fault Module Version: 71.0.0.7275 Fault Module Timestamp: 5de4f320 Exception Code: c0000005 Exception Offset: 0000000000011579 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 2544 Additional Information 2: 25449d3bb174a5a3235cd4834357e789 Additional Information 3: 20d4 Additional Information 4: 20d46540fac115652f26a3af0f46a187
hy do I no longer hear a new mail voice message in AOL Mail - OK using Chrome or IE11, but not Firefox?
I had this problem in April 2019 and it was resloved by advice to add AOL Mail to my exception list in "Block audio". This option seems to be no longer available - "Excep… (read more)
I had this problem in April 2019 and it was resloved by advice to add AOL Mail to my exception list in "Block audio". This option seems to be no longer available - "Exceptions" is no longer offered!!!!
current update prevents firefox from starting
After applying the current update, Firefox will not launch. It was set to run as administrator. However, after clicking YES to the Windows10 pop-up prompt to allow Fire… (read more)
After applying the current update, Firefox will not launch. It was set to run as administrator. However, after clicking YES to the Windows10 pop-up prompt to allow Firefox to run as administrator, the Windows 10 pop-up prompt keeps coming up and Firefox will not launch. I cannot uncheck the RUN AS ADMIN from the PROPERTIES window. Help please … ASAP!!
Freezes Upon Login
Whenever I log into my financial institution's or my ISP's website, Firefox often freezes. My version is 69.0.3 on Windows 7 64-Bit. Would the Windows 7 be the problem?… (read more)
Whenever I log into my financial institution's or my ISP's website, Firefox often freezes. My version is 69.0.3 on Windows 7 64-Bit. Would the Windows 7 be the problem? Is this version of Firefox more for benefit of Windows 10 users? My next computer will not be Windows as I did not get my money's worth out of seven. Too much maintenance required; and I don't need this problem. Thank you.
The downloads tool is not available in the customize area and there is no area indicating it is hidden
Firefox version upgraded and all of a sudden I have no Download tool. The tool is also not available in the customize area for customizing the toolbar. There is no area… (read more)
Firefox version upgraded and all of a sudden I have no Download tool. The tool is also not available in the customize area for customizing the toolbar. There is no area that toggles that it is being hidden either. I need to download items. How can I get my download tool back?
How can I get better video playback
How can I get better video playback? When I view a video on a website, the video is notchy, or freezes and then plays. Can't seem to fix the problem. Can someone help? Th… (read more)
How can I get better video playback? When I view a video on a website, the video is notchy, or freezes and then plays. Can't seem to fix the problem. Can someone help? Thank you.
this script constantly causes a lockup of foxfire browser Script: chrome://browser/content/tabbrowser.js:280
I have not been able to determine which web site might be the source of this script. I just get a frequent message that this script is causing the browser to wait or loc… (read more)
I have not been able to determine which web site might be the source of this script. I just get a frequent message that this script is causing the browser to wait or lockup. It goes away after rebooting my computer.
the script is Script: chrome://browser/content/tabbrowser.js:280
I don't use chrome or any other browser except foxfire
Can't see the fill-in text boxes on many sites
https://duckduckgo.com/ I can't see the textbox to input search, the border is way to light. Have this issue on multiple websites. (amazon and others). Any selection box… (read more)
https://duckduckgo.com/ I can't see the textbox to input search, the border is way to light. Have this issue on multiple websites. (amazon and others). Any selection box, the border is so 'thin' or 'faint' it is very hard to see. Running win10 Dell 24" monitor If I do -options-colors-Override the colors specified by the page with your selections above=always, then textboxes are visible, BUT now most if not all graphics are gone and the layout is VERY different to the point some webpages are not all there (it seems to me). If I put win10-settings-ease of access-high contrast - on, still cant see textbox outline. Running Fish theme from Microsoft.
Why can't omn.ja be deleted so the one-click search is disabled?
When I type an existing bookmark into the address line I no longer see it pop up immediately. Rather I see whatever the one-click search engine chooses. I want to be ab… (read more)
When I type an existing bookmark into the address line I no longer see it pop up immediately. Rather I see whatever the one-click search engine chooses. I want to be able to type a few characters and get my bookmark without having to select it from the options provided.
How do I open email attachements?
I use AOL Mail and now I cannot open ANY attachments on emails received. It used to be fine, but no longer. I have set the document types in Options -> General -> A… (read more)
I use AOL Mail and now I cannot open ANY attachments on emails received. It used to be fine, but no longer. I have set the document types in Options -> General -> Applications.
Firefox Developer Edition 72.0b1 (64-bit) not working with any streaming sites (except YouTube)
I have been trying - without success - to stream netflix, hulu, hbo go and disney plus using Firefox Developer edition for the last several months. Each time I go to Net… (read more)
I have been trying - without success - to stream netflix, hulu, hbo go and disney plus using Firefox Developer edition for the last several months. Each time I go to Netflix it tells me the widevine CDM plugin crashes.
I get various errors while trying to view any videos on Netflix, including "your network does not support streaming" - which I know to be false due to the two ROKU devices on two separate TVs in the house, my PS4 and Chrome all functioning properly on my machine.
On disney plus I see Error 83 - and have attached a few screen shots.
I went to the Shaka Player Demo (as referenced in another ticket) and it also crashed with the following error: Shaka Error MEDIA.VIDEO_ERROR (3,,NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - void __cdecl mozilla::gmp::ChromiumCDMParent::Shutdown(void): ChromiumCDMParent is shutdown)
I have reset firefox - made sure it's updated to the latest version, unchecked and rechecked the DRM checkbox, erased all and created new profiles several times. downloaded (manually) the widevine latest CDM version (according to firefox) and placed fully downloaded versions of the dll files into the proper directory.
I am still getting errors.
I would prefer to use Firefox if at all possible, as I appreciate the tracking protections it affords. I have also - on a trial basis - excepted Disney Plus tracking protections and content restrictions (autoplay allow, all tracking protections off) and I have no extensions running save my 1password extension.
Thank you for any help you can provide.
Adobe flash will not remain active on our 24h emergency medical web site, need it to alert us to medical data
We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to… (read more)
We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to refresh the page constantly. A big problem for the night-staff, problem for the day-staff also as we keep forgeting and data is not alarming. PLEASE HELP!!
compatablility issues with Kellogs.com
i have been having a problem with gaining access to Kelloggs.com. I just got off the phone with Kelloggs and they said that the issue is with your browser. Frankly I do… (read more)
i have been having a problem with gaining access to Kelloggs.com. I just got off the phone with Kelloggs and they said that the issue is with your browser. Frankly I don't use any other browsers because of their security flaws. Kelloggs has been added to my allow files and still I can't gain access.
Would someone call Kelloggs and help them fix the issue. 1-800-962-1413, they are available from 9 AM - 6 PM EST.
They want me to install and use another browser, that is their solution. Since this issue has been going on for months I frankly don't think they want to fix the issue.
In what direction Firefox Sync works?
I have Firefox on several devices. I turned syncing of bookmarks off for now, but as I need some of them on my current device I'd like to know in what direction FF syncs … (read more)
I have Firefox on several devices. I turned syncing of bookmarks off for now, but as I need some of them on my current device I'd like to know in what direction FF syncs bookmarks? If Device A has one set of bookmarks and Device B has the other one or none, will FF delete bookmarks on Device A, merge or add them to it?
Does anyone know why Twitter will not load properly for me? It works just fine in Chrome.
Twitter loads just fine for me in Chrome but on Firefox the content takes forever to load and sometimes doesn't load at all.