Firefox Support Forum

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the next boot and wastes a bunch of time.

Last night it worked fine but today I went onto Amazon Prime to watch movies or programs and it wouldn't play. It says I need the newest version of firefox to be able to watch. I have it already but no go.

Hi, I have a desktop with windows 10 64 bit. I have been using an add on called 'Flash Video Downloader' I have it on my laptop and LOVE it. Same version of Windows and Firefox on both devices. I can not find Flash Video Downloader on my desktop Firefox. I cannot find where to download or get it. Can you help me with this issue? Thank You PBob

Just installed Win 11 on a new SSD an dam having trouble downloading files. Some come down ok and others not. The attachment shows shows 2 Logitech files. I can download them with Chrome

I simultaneously open two links of a bookmark folder by using the mouse scroller click. This is a most useful action, but once the pages are opened, they have to be re-selected to be pinned. Is it possible to open them in pinned mode?

Firefox version 94.0.2 isn't supporting Netflix streaming, on my pc windows 10. Always worked, but stopped this evening. Google Chrome works, but not Firefox. Firefox is my browser of choice. Can you help me.

I am in the USA. Every time, on any page or website that I need to provide credit card info, when I click in the box to type in the CC numbers/expiration date/CCV, a window pops up as it should (for auto-fill) with my credit card information. In that window, I can scroll over the different credit cards, click on the one I want to use, and it SHOULD auto-fill into the box where the numbers would normally be typed in. Now, the window still pops up and I can scroll over the credit cards and choose one, but when I click on any of the particular credit cards, the auto-fill doesn't work. The boxes in "settings" are checked to allow auto-fill. It worked for months, then just stopped. Thanks for your assistance!

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that.

I'm using macOS 10.15.7 (Catalina) and Firefox for Mac 94.0.2 .

Whenever I go through the regular checkout process, when I click on "Place Order," I get the attached error message.

I cannot tell you how many times I've readded that number; I can't have been wrong on all of them. Yes, there's enough money on the card. I've tried (suggestion of their "support theater" people) deleting the card, logging out of Instacart, quitting Firefox, restarting Firefox (which I did twice to be sure), and adding the EBT number back in.

I even tried my sister's number, to see if it would go through. Same result.

Once I saw a brief flash of something like "Connect to EBT" before getting the error message, but only once.

I have ordered groceries through Firefox for Mac with SNAP on this computer before. Both SNAP and Instacart deny responsibility and tell me to use Safari (which I loathe).

Does anyone have any ideas? If it works in Safari, what's different about Firefox that's stopping it?

Please, grocery delivery is not a luxury for my sister and me. We literally (I was a copyeditor, so I do mean literally) cannot get to the store ourselves. I absolutely must be able to place SNAP orders via Instacart.

Thank you.

I have two (so far) websites, e.g. yahoo mail and Intuit, that tell me I need to update FireFox. (Can ignore only Yahoo.) However, I did one update, which blew away all of my add-ons, and I found that I was using latest version.

Does anyone have a solution? Are sites not accepting tracking and ad blocking now? I also use DuckDuckGo for search engine.

Would appreciate some words of wisdom on this.

Thank you, Bonsaibill

hi, i have a dozen extensions that i wouldn't mind keeping in case i want to use them sometime, though i know you're supposed to keep extensions to a minimum to avoid complications and slowness. Does disabling add-ons avoid the problems just like deleting them altogether would? thanks!

coatli

This issue has went unresolved for more than 3 months. Walmart Grocery pickup checkout error... I use the Walmart grocery Website on my laptop. Please see attached pic for error/crash received.

Hello,

I followed these install instructions (https://support.mozilla.org/en-US/kb/run-firefox-chromeos) to install Firefox on my new Chromebook but I got this Linux Terminal error message when I attempted the final step of installing Firefox:

flatpak install firefox Looking for matches… error: No remote refs found similar to ‘firefox’

I am a novice and thank you for your help.

I would like to contact Firefox support, but the best I found on the official site is this "ask the community" thing. Is there a support e-mail or a well hidden web form that I missed?

Thanks, zoliking