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Missing "Print Preview" on File menu after upgrading to a new laptop

I recently upgraded from a Dell XPS laptop to a Dell XPS Inspiron laptop and had my old laptop cloned to the new one. There's been only one change noted when using the n… (read more)

I recently upgraded from a Dell XPS laptop to a Dell XPS Inspiron laptop and had my old laptop cloned to the new one. There's been only one change noted when using the new laptop -- whenever I have Firefox open, and want to print the page displayed, the File menu no longer offers the option "Print Preview", which I used all the time on my old laptop. Any idea why it's disappeared, and how to get it back? Thanks.

Asked by Marilyn J Montgomery 1 day ago

Last reply by Jonathan Watt 55 minutes ago

Firefox logs out of accounts, no fix found

Firefox will not stay logged in to some accounts online such as youtube where I will have to hit "log in" repeatedly and each time it opens the next page it's a crapshoot… (read more)

Firefox will not stay logged in to some accounts online such as youtube where I will have to hit "log in" repeatedly and each time it opens the next page it's a crapshoot if it will show up as if I was logged in or not and if I click to something else it will log me out again. even when it shows a username like it's logged in, the customizable tool bars will be seen as if I'm not. This goes beyond youtube as even in areas where I'm trying to log in for business it does the same thing to the point it is impossible to use.

This started a while back but and I've just dealt with the problem because I couldn't find a fix. I've tried clearing the history/cookies/caches, nothing changed. I uninstalled and reinstalled firefox but it persists. No changes I've made with the settings has done anything.

Asked by jtgaston33 20 hours ago

Last reply by FredMcD 14 hours ago

Updates

To Mozilla Management_Please stop the constant updates>Why do we have to update constantly? ie: SteveKessler SteveKessler 11/20/14, 3:27 PM We run a very nice interne… (read more)

To Mozilla Management_Please stop the constant updates>Why do we have to update constantly? ie: SteveKessler SteveKessler 11/20/14, 3:27 PM

We run a very nice internet business and 5 computers keep it running strong however we are continuing to update almost weekly. It has become a hassle to use Firefox. When we first started using Firefox years ago we might get an update 2 times a year now it appears to be 2 times a month. Please let us know why and if there is something we can do to change this. Updating and make unnecessary changes is very costly to our business and if it continues we may have to change browsers. We love Firefox but the updates must stop be so frequent. We do not have the time to keep updating nor do we want any computer updating without someone watching it. We do not want automated updates. On update was the worst when you made all the unnecessary changes. It took me all day to all 5 computers to look alike so everyone could use them no matter where they work. Please consider yourself a top browser and not a fly by night. This is a professional company so please act like it, walk like and turn this around. I am wondering if someone from Microsoft has started to help you?

SteveKessler SteveKessler Question owner 11/20/14, 4:22 PM

Two different answers to one question. I am asking why does Firefox constantly make updates? Why not leave everything alone? I understand if it is necessary but about 95% of the changes are b/c someone thinks they are helping. It is broken so please stop updating. If there needs to be an update due to hacker, i.e. then okay but all these other updates is not making it any better. People think if we make this change it will help others when all it does is make us keep updating and we do not use the new idea. We just want a fast browser without the gimmicks. Please consider that you already had a great browser and leave it alone.

SteveKessler SteveKessler Question owner 11/20/14, 6:56 PM

We're not interested in making changes when nothing is broken. You had Notice the word HAD the best browser on the internet! Now it is another browser competition for what? Just leave it alone. It does not need unnecessary upgrades. Making changes to make changes is not improvement. Keep it up and you will run off everyone. I know more about this than you think. Worked 35 years in this industry and know more than most will ever learn. I know if you keep changing just to change it will break down and you will not get the people back. You are not justifying the means and customers are very finicky. You are very close to losing it all. Too many people trying to show they know something without counting the cost.

Asked by jeffreyson 22 hours ago

Last reply by john542 18 hours ago

I lost my phone & I don't have 2FA backup recovery codes for Bugzilla?

I lost my phone & I don't have 2FA backup recovery codes for Bugzilla. On that phone only I saved those backup recovery codes. I'm just frustrated about logging-in to… (read more)

I lost my phone & I don't have 2FA backup recovery codes for Bugzilla. On that phone only I saved those backup recovery codes. I'm just frustrated about logging-in to my Account. Please help me ASAP!

Asked by cyberdoctor0603 3 months ago

Last reply by noobwriterishere 23 hours ago

i cannot tick boxes anymore on firefox (mac user)

bold text many issues lately with firefox. cannot tick boxes(tick is not being placed when i choose a box), cannot use search bars (no response) etc I cant even tick the … (read more)

bold text many issues lately with firefox. cannot tick boxes(tick is not being placed when i choose a box), cannot use search bars (no response) etc I cant even tick the ox further down on this form that allows me to be notified when someone answers this question..I've supported firefox since its beginning and its a great engine but it becomes mode difficult to use. can u help?

Asked by steliosmakridis13 1 day ago

Last reply by FredMcD 1 day ago

Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content.

Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content. Please sup… (read more)

Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content.

Please support streaming live tv and dvr content.

Asked by bhooson 1 day ago

Last reply by cor-el 1 day ago

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by insomniacno1 1 week ago

Last reply by jscher2000 1 day ago

Problem with two-sided printing

With "print on both sides" checked, the "backside" of each page is printed inverted top to bottom. I believe this began after the latest update. I'd like to revert to t… (read more)

With "print on both sides" checked, the "backside" of each page is printed inverted top to bottom. I believe this began after the latest update. I'd like to revert to the old, more conventional, and (for me, at least) easier-to-use older system.

Asked by Ron 2 days ago

Last reply by cor-el 1 day ago

Change back the logo

I'm tired of this brand minimalistic crap nonsense. In 2017, I didn't like the change but it didn't warrant me to do anything. The new logo doesn't even look like a globe… (read more)

I'm tired of this brand minimalistic crap nonsense. In 2017, I didn't like the change but it didn't warrant me to do anything. The new logo doesn't even look like a globe. Just revert it. And I'm not writing this because of "THE FOX IS GONE" meme. I know it's still there. The logo just looks really bad. Please revert it.

Asked by FireFoxxDude 1 day ago

Last reply by jonzn4SUSE 1 day ago

Change Right-Click Copy-Image File Format from TIFF to JPG

This problem might be unique to Mac OS, and may not even be a Firefox issue at all, but I had to try and see if there was an answer in here somewhere. I frequently use th… (read more)

This problem might be unique to Mac OS, and may not even be a Firefox issue at all, but I had to try and see if there was an answer in here somewhere. I frequently use the "copy-image" command from the right-click contextual menu from within Firefox. When I paste that image into a text message for example, it's converted to a TIFF, regardless of the actual format it's in on the website I found it. Unfortunately, Android phones won't accept a text with a TIFF image, causing a delivery failure. There's more reasons why this is annoying, but that's the main one. Is there any way to make sure that copy command retains the original format of the image when copied to the clipboard? Thanks.

Asked by Adam 1 day ago

Last reply by cor-el 1 day ago

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 5 days ago

Last reply by aweb 1 day ago

Articles are all being reformatted before opening

I've had a browsing issue suddenly pop up. When at MSN.com, after clicking on an articles, they're all brought up reformatted with a black header and very few graphics. I… (read more)

I've had a browsing issue suddenly pop up. When at MSN.com, after clicking on an articles, they're all brought up reformatted with a black header and very few graphics. I've attached an image of how almost every article appears. Any idea why this is happening? How do I return it to showing the article and pictures without this new format being applied. Thanks

Asked by gehrlich1 2 days ago

Last reply by cor-el 2 days ago