Showing questions tagged: Show all questions

Ken Burns effect does not run smooth

Hi, I'm using a Ken Burns effect for my website. Usually the animation used to run smoothly as it should. However, since a few weeks, the animation runs very rough. Plea… (read more)

Hi,

I'm using a Ken Burns effect for my website. Usually the animation used to run smoothly as it should.

However, since a few weeks, the animation runs very rough. Please have a look for yourself:

http://www.gut-dietersberg.de/

Interestingly, other browsers such as Edge or Chrome do NOT have this problem.

What's wrong with Firefox in that matter?

Thanks for your help!

Asked by josef.eibauer 4 hours ago

Last reply by jscher2000 3 hours ago

Using the address bar or sometimes just clicking it crashes firefox

Recently my firefox updated I believe and now today anytime I try to pick a site from the address bar dropdown or try to type or even click in it sometimes it crashes. I … (read more)

Recently my firefox updated I believe and now today anytime I try to pick a site from the address bar dropdown or try to type or even click in it sometimes it crashes. I cant even go to the settings menu in firefox.

If anybody has any info on why this happens or how i can revert back to an old version please let me know.

Asked by ledigeine 11 hours ago

Last reply by cor-el 5 hours ago

Extremely disappointed! Firefox forgot all my tabs although I carefully configured the opposite!

I installed Firefox on a MacBook Pro 13" (Mid 2012) with MacOS 10.15.7 Catalina. Before closing Firefox for the first time, I carefully opened settings and ticked "Restor… (read more)

I installed Firefox on a MacBook Pro 13" (Mid 2012) with MacOS 10.15.7 Catalina. Before closing Firefox for the first time, I carefully opened settings and ticked "Restore previous session", under "Start" on the "General" settings page. But when I opened Firefox again, there were no tabs, just a "Welcome screen" as if it was the first time ever I use Firefox! This is extremely disappointing! I am really shocked! I had never thought that Firefox would screw me like this! I have been using Firefox on Windows and Ubuntu for many many years! I can add that it is Firefox 85.0.2. And now it updated itself to 86.0.

Asked by Henrik R. 6 hours ago

Last reply by jscher2000 6 hours ago

Secure Connection Failed

Hi. I keep getting this message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be ve… (read more)

Hi. I keep getting this message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

   Please contact the website owners to inform them of this problem.

Learn more…

for several pages I try to open recently on my laptop. I can open them on my phone. On of these pages was open an the tab was accidentally closed (cat) and now I cannot get past this message, except on my phone. I need to be able to open them on my laptop. 

Can anyone help? I have already contacted one site in particular who said there were no problems on their end.

Thank you.

Asked by jokool13 12 hours ago

Last reply by jscher2000 6 hours ago

Firefox Crashes Every Time When Opened

Hi. For the past few days, Firefox crashes every time it is opened. Please advise how I resolve this issue. Thanks very much. AdapterDeviceID: 0x1616 AdapterDriverVersio… (read more)

Hi. For the past few days, Firefox crashes every time it is opened. Please advise how I resolve this issue. Thanks very much.


AdapterDeviceID: 0x1616 AdapterDriverVersion: 20.19.15.4549 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:19.0.0,default-theme%40mozilla.org:1.1,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1 AvailablePageFile: 6019948544 AvailablePhysicalMemory: 1241309184 AvailableVirtualMemory: 138531290202112 BIOS_Manufacturer: Insyde BreakpadReserveAddress: 2295517675520 BreakpadReserveSize: 83886080 BuildID: 20210222142601 CPUMicrocodeVersion: 0x2b ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1614172847 DOMIPCEnabled: 1 ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.focus-visible.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.color-scheme-simulation.enabled,devtools.inspector.compatibility.enabled,devtools.webconsole.input.context,devtools.debugger.features.windowless-service-workers,fission.autostart,network.http.http3.enabled,image.avif.enabled,media.videocontrols.picture-in-picture.allow-multiple,print.tab_modal.enabled,dom.input_events.beforeinput.enabled,dom.forms.inputmode,network.preload,dom.webgpu.enabled,privacy.webrtc.globalMuteToggles FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 2 GPUProcessStatus: Destroyed GraphicsCriticalError: |[0]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.502) |[1]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.502) |[2][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.662) |[3][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.662) |[4][GFX1-]: GPU process disabled after 2 attempts (t=456.282) |[5]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[6]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[7][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[8][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[9]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[10][GFX1-]: Compositors might be mixed (5,1) (t=456.442) InstallTime: 1614171546 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Windows":["DWrite.dll","kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 504 StartupCrash: 0 StartupTime: 1614172771 SystemMemoryUsePercentage: 70 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210222142601","version":"86.0","vendor":"Mozilla","displayVersion":"86.0","platformVersion":"86.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":4011,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":1995,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2020,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-MY","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":1379},"hdd":{"binary":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"},"profile":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"},"system":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"00000000","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"20.19.15.4549","driverDate":"11-10-2016","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","hwCompositing":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE"},"gpuProcess":{"status":"failed"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_DISABLED"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"denied"},"openglCompositing":{"status":"unused"},"omtp":{"status":"available"},"advancedLayers":{"status":"blocked:FEATURE_BLOCKED_BY_WEBRENDER_USAGE"},"d3d11":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE"},"d2d":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Avira Antivirus"],"antispyware":null,"firewall":["COMODO Firewall","Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-MY","en-US"],"regionalPrefsLocales":["en-MY"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"MY","browser.search.widget.inNavBar":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.bing.com","ua":"edge","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18682,"firstUseDate":18682},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"webcompat@mozilla.org":{"version":"19.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18682,"updateDay":18682},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1683348-rollout-tab-modal-print-ui-roll-out-release-84-85":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"2530f6bf-b7ac-45ba-81a8-cf4cf648f427"},"bug-1691496-pref-activity-stream-pocket-new-tab-logged-out-save-on-release-86-86":{"branch":"variant_c","type":"normandy-exp","enrollmentId":"ec36a765-bd09-4bce-a8d5-5a3f11d2d336"}}} ThreadIdNameMapping: 11076:"IPC I/O Parent",1756:"Timer",12032:"Link Monitor #1",11280:"Socket Thread",11720:"Permission",10164:"JS Watchdog",10916:"JS Helper",8632:"JS Helper",6048:"JS Helper",7796:"JS Helper",12260:"IPC Launch",7140:"WindowsVsyncThread",6028:"Compositor",10996:"ImageIO",10404:"IPDL Background",7312:"TRR Background",2336:"Cache2 I/O",8656:"Cookie",3888:"Worker Launcher",12124:"DOM Worker",8060:"QuotaManager IO",10848:"IndexedDB #1",5404:"StyleThread#1",8200:"StyleThread#0",9064:"StyleThread#2",4696:"ImageBridgeChld",10464:"GMPThread",8536:"ProcessHangMon",7716:"TaskController Thread #0",9404:"TaskController Thread #1",8996:"TaskController Thread #2",10780:"Untrusted Modules",8124:"BackgroundThreadPool #2",11904:"ProxyResolution",6300:"Cache I/O",2972:"BgIOThreadPool #1",8688:"DNS Resolver #1",11156:"DNS Resolver #2",3860:"HTML5 Parser",11408:"mozStorage #1",7808:"DNS Resolver #3",932:"mozStorage #2",11112:"mozStorage #3",11104:"DOM Worker",2936:"localStorage DB",7712:"localStorage DB",2212:"SSL Cert #1",6484:"StreamTrans #5",11244:"URL Classifier",11296:"StreamTrans #6",10928:"COM MTA",7344:"IndexedDB #6",228:"StreamTrans #7",9732:"mozStorage #4",11776:"DOM Worker",5988:"StreamTrans #8",12152:"SaveScripts",12072:"PlayEventSound", Throttleable: 1 TotalPageFile: 9574559744 TotalPhysicalMemory: 4205850624 TotalVirtualMemory: 140737488224256 URL: about:crashes UptimeTS: 754.25227 Vendor: Mozilla Version: 86.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by avxtp 13 hours ago

Last reply by FredMcD 6 hours ago

Firefox occasionally crashes

Hey, on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years with… (read more)

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

Asked by banshee999 12 hours ago

Last reply by FredMcD 6 hours ago

When cache passes 400, Firefox slows down

Firefox always up-to-date MacBook Air (125 TB mem) always up-to-date (5 yrs old, otherwise working perfectly). Mostly browsing social media, blogs, newspaper articles. (v… (read more)

Firefox always up-to-date MacBook Air (125 TB mem) always up-to-date (5 yrs old, otherwise working perfectly). Mostly browsing social media, blogs, newspaper articles. (video streaming causes no cache problems and are generally unaffected by slow Firefox performance)

If I'm not working and doing many hours of browsing daily, I have to clear my cache 5-6 times a day, after every couple of hours. In the older Firefox, this was easier because "cache" and "cookies" were separate actions, so in three clicks (preferences, cache, clear) I could be browsing again. But in recent versions, the clear cache is now a longer process (preferences, privacy, cache, uncheck cookies, clear), then I can get back to browsing. (This seems to be a trend with a lot of new software engineers, making steps longer instead of shorter, mind boggling.)

I've already read some "answers" here that claim that clearing the cache "should" not improve performance. This is silly. Thousands of us are constantly forced to manually clear our cache to be able to use Firefox. It's tiring, and gaslighty, but I continue with Firefox because I believe in the community principles of Firefox, but instead of improvements, every update just brings more and more dysfunction). Firefox's cache not self-managing is such a huge problem that there's a dozen extensions for cache clearing, but since my last Firefox reset, I can no longer find the one I liked, and the new cache clearing extensions don't perform so well, so it's back to preferences-manual-cache clear.

Symptoms: -Page loads slow or stall -Twitter feed bounces to top of page (even with accessibility-Reduce Motion-setting) -Facebook group members list page bounces to top -Facebook post history browsing slows to a crawl (made worse by fb having removed its time selection tools, so now to see a historical post, we must scroll, scroll, scroll, scroll, and Firefox eventually just stalls out) -Logins fail That's when I head over to my cache, see it's above 400 or sometimes above 500, un-click cookies (which I sometimes delete too, any time the cookies are over 100, even though I'm set to minimal cookie retention, I delete all cookies older than a week), CLEAR CACHE, then Firefox performs correctly... for a couple of hours anyway.

In theory, Firefox cache is supposed to "self-clean" of the old stuff? but I have not seen that in practice. Since this is a problem for so many people, why doesn't Firefox create an easy button to clear only the content we want, instead of total wipe? (I also reset my Firefox entirely 3-4 times a year, but I hate doing this as so many preferences get lost)

Asked by TNT666 3 days ago

Last reply by jscher2000 10 hours ago

videos not loading

Question for community. Here in Seattle KOMO is the local ABC affiliate. Since the last Firefox upgrade videos like the one I am offerring here from their site will not… (read more)

Question for community. Here in Seattle KOMO is the local ABC affiliate. Since the last Firefox upgrade videos like the one I am offerring here from their site will not load and I end up having to go to another browser. Even in safe mode videos will not load? Any thoughts?


https://komonews.com/weather/scotts-weather-blog/convergence-zone-puts-on-a-show-for-seattle

Asked by codetalker 1 day ago

Last reply by jscher2000 11 hours ago

Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (read more)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 1 month ago

Last reply by m4rc0.madrid 1 day ago

Sharepoint Won't Work with Firefox 86 for Windows

I am still looking for help in seeing if I can use Microsoft Sharepoint with Firefox 86. When I try to log-in, I get a message that says "Working..." followed by a messag… (read more)

I am still looking for help in seeing if I can use Microsoft Sharepoint with Firefox 86. When I try to log-in, I get a message that says "Working..." followed by a message that says I can't log on to the site and that I need to log-in. I can reach the regular Office portal and the other office apps without an issue.

Suggestions are welcome!

Asked by joshuavcraft 1 day ago

Last reply by jscher2000 1 day ago

Firefox/85 scored much slower/lower on speed-battle.com

On the same computer (older Dell laptop) speed-battle.com scores: Chrome/88: 521 Edge/88: 486 Opera/73: 398 Firefox/85: 257 Firefox used to be on top, now it's at t… (read more)

On the same computer (older Dell laptop)

speed-battle.com scores:

  1. Chrome/88: 521
  2. Edge/88: 486
  3. Opera/73: 398
  4. Firefox/85: 257

Firefox used to be on top, now it's at the bottom, WHAT HAPPENED???

Asked by shawn88 4 days ago

Last reply by TyDraniu 1 day ago

Using Microsoft Sharepoint with Firefox - doesn't allow file drag-and-drop

My company lets employees use whatever browser they want. I always use Firefox. My company uses Sharepoint for all internal files. I frequently need to save e-mail attach… (read more)

My company lets employees use whatever browser they want. I always use Firefox. My company uses Sharepoint for all internal files. I frequently need to save e-mail attachments from the Outlook e-mail (app version, not browser version) into Sharepoint in a browser tab. Firefox will let me drag-and-drop files from my desktop into Sharepoint in a browser tab, but it will NOT let me drag-and-drop files directly from an Outlook email attachment into Sharepoint in a browser tab. I tested this in Chrome, and Chrome allowed it. This sounds like a minor thing, but dropping to my desktop first then into the browser is an annoying step that adds up to valuable minutes over the course of a work day. Is there a setting or anything I can change to get Firefox to allow the drag-and-drop directly from an Outlook e-mail? I'd very much like to not have to use Chrome for this functionality.

Asked by egyles 2 days ago

Last reply by cor-el 1 day ago

Tabs constantly crashing

My tabs keep crashing (Gah! Your tab has crashed) when browsing. I have not discovered a particular pattern or specific website(s) that may be causing it. Crashes started… (read more)

My tabs keep crashing (Gah! Your tab has crashed) when browsing. I have not discovered a particular pattern or specific website(s) that may be causing it. Crashes started happening around 2/21. Occasionally, the entire browser would crash and I would need to restart it.

Here are a few of the most recent crash reports.

bp-df10ac93-510d-4fc7-9819-b830b0210223 2/22/2021, 8:50 PM View bp-3496e455-3bc8-41ff-bb73-a98020210223 2/22/2021, 8:49 PM View bp-38dc5c74-75b1-4b78-b629-6872a0210223 2/22/2021, 8:39 PM View bp-fdaf3c77-538f-4db5-9ac4-21e510210223 2/22/2021, 8:28 PM View bp-3c557d50-b722-4caa-a8d6-7dfda0210223 2/22/2021, 8:28 PM View bp-0c539194-3a6d-4faf-be0d-fb1530210223 2/22/2021, 8:28 PM View bp-6c0bf083-97ba-42bf-b88d-b52c80210223 2/22/2021, 8:28 PM View bp-c50db473-3eca-4132-a568-9db390210223 2/22/2021, 8:27 PM View

Asked by Plopped 2 days ago

Last reply by cor-el 1 day ago

even my language is set to Spanish, i reeive many times msgs in portuguese from MOzilla

when i search any subject in Google, trough Mozilla, i receive many msgs in portuguese, even if my language is set as Spanish This is a problem i have only from some mont… (read more)

when i search any subject in Google, trough Mozilla, i receive many msgs in portuguese, even if my language is set as Spanish This is a problem i have only from some months to here, before, all was correct best rgds Enrique info@zytech.es

Asked by info4866 2 days ago

Last reply by cor-el 2 days ago

Login failures

I use 85.0.2-64 bit on a PC. For the last month or so. Perhaps since the last update or two. I can't login to my bank. Details: -I try it on Edge, and it works. -When it… (read more)

I use 85.0.2-64 bit on a PC.

For the last month or so. Perhaps since the last update or two. I can't login to my bank.

Details:

-I try it on Edge, and it works.

-When it fails, I get the bank website's standard failure error message: "Your username and/or password are incorrect. Please try again";

-I've repeatedly checked on the correctness of my ID & PW repeatedly over the last month;

-I use Norton PW manager, but I have back-up on a secure thumb drive. I try the PW using my backup, and it still fails;

-I try typing my ID & PW in manually, and it still fails;

-The only successful workaround on Firefox is to change my PW. Then I can login: once;

-I do have add-ons, but I deactivated all of them, restarted Firefox, and it still fails.

I've used Firefox for decades, but not being able to do simple banking is a strong argument for using Edge. Do you have a remedy or a suggestion for this?

Asked by free3ist 2 days ago

Last reply by cor-el 2 days ago

Textexpander in Google Sheets adds a line break upon expansion in Firefox

I've come across a problem with using Textexpander in Google Sheets in Firefox. Say I have a snippet that expands to =INDEX(B2:B,MATCH("green",A2:A,0),1) Now if I expand… (read more)

I've come across a problem with using Textexpander in Google Sheets in Firefox.

Say I have a snippet that expands to =INDEX(B2:B,MATCH("green",A2:A,0),1)

Now if I expand that by just typing the abbreviation shortcut, i.e. gs.index, it gets expanded, but has a line break before it within the cell so it doesn't get recognised as a formula. I have to manually delete the line break out.

However, if I use the global keyboard shortcut to search for the snippet and select it from the list, when entered, it goes into the cell without a preceding line break and gets registered as a formula.

Is there anyway to overcome this issue that you know of? I'm using Firefox 85.0.2, mainly because I'm on High Sierra and Safari cannot be updated beyond 13.1.2. Incidentally, I don't get this problem when using Safari.

I've raised this with the guys at Smile Software too, but asking here as it does seem to be a Firefox-specific issue.

Thanks.

Asked by lp3 6 days ago

Last reply by jscher2000 2 days ago

Firefox does not load, opening briefly and then closing

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. … (read more)

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. I have experienced this issue in all cases when trying to open the browser through the desktop shortcut, other icons, and even the .exe file, and typically I will see a brief white screen of Firefox before it immediately closes again. Frustrating to say the least and a quick google provides no insight. I have attempted on multiple occasions to uninstall and reinstall, however to no avail, and have even tried to create a new profile, via the Run (Firefox.exe -P) but again with no success. Running the browser in Safe Mode (Shift) will also work for a split second with the dialogue opening and then instantly shutting. Any suggestion on a potential fix would be great.

Asked by Elliot Grayston 5 days ago

Last reply by FredMcD 2 days ago