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  • Archived

Firefox with adobe flash player

Hi Team, As a concern,we want to enquire that since our company has its own product which uses Flash technology but its been known now that firefox will not suppport adob… (read more)

Hi Team,

As a concern,we want to enquire that since our company has its own product which uses Flash technology but its been known now that firefox will not suppport adobe flash player after 2020. So if we save and continue to use an oder version of firefox(with autoupdate off),will it allow to continue usage of Adobe Flash Player after 2020? Please confirm the same or any other workaround so that adobe flash player can be used within firefox after 2020 as well.

Thanks

Asked by seemapruthi24 2 years ago

Last reply by Danny Colin 1 year ago

  • Archived

play'n videos like youtobe or ads in wew pages

When I try to play a video on the browser, i.e. a you to be video, an aid show, etc. Firefox only shows a green video window without any image, only the time bar on the b… (read more)

When I try to play a video on the browser, i.e. a you to be video, an aid show, etc. Firefox only shows a green video window without any image, only the time bar on the bottom of the window. Could I have any help. P.D., other browsers like chrome or i.e. work o.k. Thanks.

Asked by Miguel 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot export logins and passwords in Firefox 72.0.2

According to various help articles, I should be able to export my logins and passwords using the Settings- logins and passwords and then click on the three dots in the up… (read more)

According to various help articles, I should be able to export my logins and passwords using the Settings- logins and passwords and then click on the three dots in the upper right. That should display a menu with an option to export. In my case, when I click on the three dots I get only these options: Preferences, Help, Lockwise for Android, Lockwise for iPhone/iPad. There is no option to export anywhere on the page. How can I backup and logins so that I can load them on my new computer? As above, Firefox version is 72.0.2 and I am using Linux Mint 19.3.

Asked by onenoiam 11 months ago

Last reply by cor-el 11 months ago

  • Archived

How do I update to a specific version of firefox?

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download … (read more)

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download the file. I don't want to create a separate profile, or risk messing up the profile/settings I have currently. So, any thoughts? Thank you in advance for the help.

Asked by N21 1 year ago

Last reply by cor-el 12 months ago

  • Archived

can't fill out forms - NOT an autofill problem!

This is NOT about auto-fill. For at least a month now, Firefox has not been recognizing forms on a variety of websites. This morning I was looking at a clothing website, … (read more)

This is NOT about auto-fill. For at least a month now, Firefox has not been recognizing forms on a variety of websites. This morning I was looking at a clothing website, but no matter what I did, I could not enter a size and then choose a color for any items. I opened another browser, and the website worked fine. I just tried to renew library books, and again, in Firefox, nothing I tried to do on the website worked. In another browser, the website worked fine. I have filled out almost an entire form on some websites, and then one box that I must fill out ("state" for example) doesn't work, and I can't complete the form. In another browser, the website form works fine. What's going on? I am updated with the latest version. This is happening on at least two computers.

Asked by knh1 2 years ago

Last reply by Chuck-l 1 year ago

  • Archived

Saving Web pages as PDF - add-ins do not work properly - can we please have a native option like Chrome |?

Have tried a ton of add-ins to be able to save a web page with searchable text as a searchable PDF, complete with the images displayed on the page, and the links shown. S… (read more)

Have tried a ton of add-ins to be able to save a web page with searchable text as a searchable PDF, complete with the images displayed on the page, and the links shown. So far I have not found a single add-in that creates searchable text from all the (searchable) text that is displayed on the web page, and all the images, and all the links. Some give a pdf output that includes all the text but not all of it is selectable or searchable. Some do give searchable text but do not display the images. I have even tried the option of using several different print to pdf virtual drivers, and all of them behave similarly, with one issue or the other.

This is a basic requirement, and it needs to work. So far, the only thing that works is a chrome=based brpwser using the native save to pdf function. (The pdf print drivers do not work with the chrome browser either - they produce the same problems as using Firefox.) I am flagging this so some kind person on the forum can step up to the mark - for finding or creating something that works. (FF latest). The solution needs to work without any third party servers - just the good ol' browser !

Thanks

Asked by Hello567 2 years ago

Last reply by eberger5 1 year ago

  • Archived

Disable Updates, make old addons work again, stop hitting hard memory limit

what is it so hard to disable updates and stop your releases and keep my profile and addons. I had enough of your browser as with every update more things go wrong, missi… (read more)

what is it so hard to disable updates and stop your releases and keep my profile and addons. I had enough of your browser as with every update more things go wrong, missing or disabled. I just want to use the internet with the old addons I donw want any of your new features crap. With 8GB or ram your last browser fails to stop freezing my computer with your ram usage and process limit. I use basically the same addons and scripts as with FIrefox 52 and everything fails to work now. I hope someone can make a usable browser that does the simple things that I want and not have to deal with this again.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by zh0so 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Restore Previous Session not working - or, not properly at least

OK, I was using a very old version of firefox previously and restore previous session worked perfectly. If my computer crashed, when I rebooted it, the "trouble finding p… (read more)

OK, I was using a very old version of firefox previously and restore previous session worked perfectly. If my computer crashed, when I rebooted it, the "trouble finding pages" message came up, click to restore session, and everything came back.

Then.... I upgraded to version 72.0.2 (64 bit)

Session restore no longer works, or at least not the way it should be working.

If I had say 20 windows open when the computer crashed, when I finish a reboot and start Firefox, I get the "trouble finding pages" message, and I click to restore session as before.

Anywhere from 2 to maybe 5 windows will restore. The rest are gone.

I suspect it has to do with the fact that there were now multiple "instances" of firefox running in the task manager, and what's happening is that it's restoring the windows in ONE of those previous instances, but not all of them.

It gives me the impression that the session restore function isn't tracking all the windows open in all those separate instances, but rather it's only tracking one instance.


Any assistance would be appreciated.

Asked by Magelord 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to edit or delete a posted Firefox Support question or reply?

Is there a way to make changes to a Firefox Support question that I've posted (like fixing typos, etc.)? And/or make changes to a reply I've posted to someone else's que… (read more)

Is there a way to make changes to a Firefox Support question that I've posted (like fixing typos, etc.)? And/or make changes to a reply I've posted to someone else's question thread?

And how do you entirely delete your posted question or reply, if you wish to for any reason?

Asked by demoneyes 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Differences in Firefox Versions

Hi Everyone, For personal reasons I run FF version 72.0.2. I have a subscription to Britbox (UK) which has run without difficulty for two years now --- until recently, w… (read more)

Hi Everyone, For personal reasons I run FF version 72.0.2. I have a subscription to Britbox (UK) which has run without difficulty for two years now --- until recently, when it stopped for no apparent reason and displayed the error message shown in the attached image. Britbox Tech Support is, to say the least - useless, and I have been unable to extract anything useful from them for the past few weeks. Today, however, I got a (speculative) message saying that if I upgraded my FF version to the latest - things would be fine again. Strange, as they have been insisting I change to Chrome until today. Can anyone support their advice? i.e. Is there anything in version upgrades from 72.0.2 which might have affected viewing? Thank you. Ian

Asked by Ian 1 year ago

Last reply by cor-el 11 months ago

  • Archived

preferences don't save

I have tried everything from the help articles but my preferences won't save no matter what I do. It has always worked for me and with this new laptop it never does. Just… (read more)

I have tried everything from the help articles but my preferences won't save no matter what I do. It has always worked for me and with this new laptop it never does. Just really tired of dealing with this issue, ready to junk firefox and try a different browser.

Asked by jjgood16 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox won't remember password

I updated to Firefox 72.0.2 and now Firefox can't remember my password on a site that I like to visit. (It's a hassle) It used to remember me just fine with the older F… (read more)

I updated to Firefox 72.0.2 and now Firefox can't remember my password on a site that I like to visit. (It's a hassle) It used to remember me just fine with the older Firefox I've tried everything the website administrator suggested and nothing works Please don't ask me to upgrade my Firefox again because I don't know what other unwanted things are going to happen.

Thanks

Asked by leandean1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox automatically connecting to multiple IP addresses. Is it a security issue?

As soon as I start the Firefox Browser, it is connecting to multiple IP addresses. Any idea why it is doing so? Is there a way to stop it? Is it a privacy and security is… (read more)

As soon as I start the Firefox Browser, it is connecting to multiple IP addresses. Any idea why it is doing so? Is there a way to stop it? Is it a privacy and security issue?

I have already changed most of the setting as mentioned in the following article: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections

Some of the IP connections have stopped after making those changes. But there are still few connections. They are: - 35.244.181.201 (This is Google LLC) - 13.227.142.108 (This is Amazon) - 117.18.237.29 (This appears to be Verizon Media) - 54.70.109.38 (This is Amazon) - 52.38.31.225 (This is Amazon)

It will be great if someone could shed some light on this issue. Thanks in advance.

Asked by Firefox User 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Syncing passwords, bookmarks, tabs, etc. without Firefox Sync

Hey, My employer recently updated its information security policy, and as a part of that disabled Firefox accounts on our work laptops. Is there a way to "manually" sync … (read more)

Hey,

My employer recently updated its information security policy, and as a part of that disabled Firefox accounts on our work laptops. Is there a way to "manually" sync passwords, bookmarks, tabs etc. to and from a computer that is not logged in? Installing third party software is, because of the same security policy, not an option.

I've relied heavily on Firefox Sync in the past, as I often come across items of interest that I bookmark on my private laptop that I would like to access on my work computer and vice versa, passwords are updated often etc. The updated security policy has become a real nuisance, so I am looking for a workaround. ;)

(And yes, I am talking to our IT department, and they are at least semi interested in finding a solution.)

Appreciate any help!

-K

Asked by kristian.vea 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Download failure

When trying to download update I get the following on Windows 7- XML Parsing Error: undefined entity Location: chrome://mozapps/content/edownloads/unknown Content Type.x… (read more)

When trying to download update I get the following on Windows 7-

XML Parsing Error: undefined entity

Location: chrome://mozapps/content/edownloads/unknown Content Type.xul Line Number 79, Column 54:

<description id="settingsChange" hidden="true">&settingsChangeOptions.label;</description>

Asked by Chuck 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Multi-Account Containers extension context menu item removal issue

Hello, I recently installed the Multi-Account Containers extension but noticed that it also added some unwanted right click context menu items to assets for websites that… (read more)

Hello,

I recently installed the Multi-Account Containers extension but noticed that it also added some unwanted right click context menu items to assets for websites that I have put into containers. For example google.com and youtube.com are both put inside a "google" container. Now I have used the folowing code: "menu[label="Open Link in New Google Tab"] {display:none!important;} " in the userChrome.css file to remove the context menu item: "Open Link in New Google Tab" but it's only taking effect on the google.com website and not youtube.com.

Anyone know the reason why?

Thanks in advace.

Asked by Malice 1 year ago

Last reply by cor-el 1 year ago