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  • Archived

When importing data from Chrome to Firefox, why am I NOT given the option to import my passwords?

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screen… (read more)

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screenshot that is identical to the one I've included, except for they also have a box you can check to import passwords. I successfully imported my cookies, browsing history, and bookmarks, but there was no passwords box for me to check and I haven't been able to import my passwords. Why is it that option not showing up for me?

Asked by jjj123 2 years ago

Last reply by McCoy 2 years ago

  • Archived

screen share

'''i tried to start screen share but this happened''' camera is not supported by your current browser. can anyone please tell me how can i fix this. … (read more)

'''i tried to start screen share but this happened''' camera is not supported by your current browser.

can anyone please tell me how can i fix this.

Asked by faisal hassan 1 year ago

Last reply by davidcalvert 10 months ago

  • Archived

What or which "Authentication app"??

I am attempting to perform a 2 steps verification. Firefox is asking me: "Open your authentication app and enter the security code it provides." What "Authentication a… (read more)

I am attempting to perform a 2 steps verification.

Firefox is asking me: "Open your authentication app and enter the security code it provides." What "Authentication app"?? On my Mac? On my iPhone? I have been unable to figure out what Firefox means.

I have tried a number of those apps, but none of the codes was accepted (Authenticator, Google's Authenticator, iDnow).

Any suggestion will be greatly appreciated. /Boris D.

Asked by DragonB 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Java in context with firefox 68.10.0esr

Hi, I need to use a german authority website in context with firefox (68.10.0esr) to transfer data to the authority. After putting in the data and choosing a ZIP file for… (read more)

Hi,

I need to use a german authority website in context with firefox (68.10.0esr) to transfer data to the authority. After putting in the data and choosing a ZIP file for upload, a app (java) should open. This is a governikus secure software to confirm my identity by using a card reader and a trustworthy ID card. But the java app doesn't start. I use java 8.251. I have removed all popup blockers. The versions I use are recomended by governikus. I tried this with the microsft IE11 as well, doesn't work ... Could the problem be java sript? I have to activate it but I don't know if it is activated and I don't know how to activate

I hope you deliver the solution ;-)

Regards

Asked by user.4711af 1 year ago

Last reply by James 1 year ago

  • Archived

Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed

In linux Centos7 I found that all my bookmarks disapeared. In about:support if I select verify integrity I get this- > Task: checkIntegrity - Unable to check places.s… (read more)

In linux Centos7 I found that all my bookmarks disapeared. In about:support if I select verify integrity I get this-

> Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire

How can it be fixed? Thanks for any help!

Asked by Andrew G 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

url bar font size

Is there a way to adjust the url bar's font size? I have found ways to adjust the font on just about everything in Firefox, except for the url bar. I'm using Firefox v68.… (read more)

Is there a way to adjust the url bar's font size? I have found ways to adjust the font on just about everything in Firefox, except for the url bar. I'm using Firefox v68. Thanks for any help!

Asked by njbetavirp 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

firefox crashing - is there FF support we can pay for help?

we have all Win10 in our enviromnet with 200+ endpoints all running FF as default browser. Our core banking platform is supported in FF and many of our 3rd party apps re… (read more)

we have all Win10 in our enviromnet with 200+ endpoints all running FF as default browser. Our core banking platform is supported in FF and many of our 3rd party apps require us to use FF. Since the FF update in June, we are having random users crash everyday and the only thing that will get them working is to re-install FF we have the latest ESR and the regular version all on latest versions . Out of 200 or so PCs, we have at least 4 or 5 random users crashing daily. its not happening for me, but for many others its a regular thing.

Is there a paid option for FF support to help troubleshoot this? we cannot just go to another browser at this time. below is an example of error. can provide crash reports if needed. we have sent some crash reports but nothing so far has fixed this. Boss man thinks its due to one program or another causing this to close xul.dll __ just started crashing again with every launch.

AvailablePageFile: 10948079616 AvailablePhysicalMemory: 3160023040 AvailableVirtualMemory: 138531589087232 BreakpadReserveAddress: 2081169473536 BreakpadReserveSize: 83886080 BuildID: 20200429190206 CPUMicrocodeVersion: 0xb4 CrashTime: 1588969132 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1588767561 ModuleSignatureInfo: {"McAfee, Inc.":["EpMPThe.dll","EpMPApi.dll"],"Microsoft Corporation":["msvcp140.dll","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["nsi.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","winmm.dll","webauthn.dll","DWrite.dll","wsock32.dll","WINMMBASE.dll","usp10.dll","wbemsvc.dll","wbemprox.dll","wbemcomn.dll","version.dll","dbgcore.dll","dbghelp.dll","wtsapi32.dll","dhcpcsvc.dll","avrt.dll","credui.dll","nlaapi.dll","d3d11.dll","wshbth.dll","uxtheme.dll","dwmapi.dll","ntmarta.dll","DXCore.dll","dxgi.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","userenv.dll","umpdc.dll","powrprof.dll","msasn1.dll","kernel.appcore.dll","profapi.dll","windows.storage.dll","msvcp_win.dll","cryptsp.dll","bcrypt.dll","wintrust.dll","ucrtbase.dll","gdi32full.dll","crypt32.dll","KERNELBASE.dll","cfgmgr32.dll","bcryptPrimitives.dll","win32u.dll","oleaut32.dll","msvcrt.dll","sechost.dll","user32.dll","advapi32.dll","psapi.dll","SHCore.dll","shlwapi.dll","combase.dll","ws2_32.dll","setupapi.dll","imm32.dll","clbcatq.dll","shell32.dll","gdi32.dll","rpcrt4.dll","ole32.dll","kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 1414 StartupCrash: 1 StartupTime: 1588969132 SystemMemoryUsePercentage: 62 ThreadIdNameMapping: 680:"Gecko_IOThread",18824:"JS Watchdog",19360:"JS Helper",2804:"JS Helper",1884:"JS Helper",14320:"JS Helper",1656:"JS Helper",13604:"JS Helper",12392:"JS Helper",16680:"JS Helper",4912:"Timer",16648:"Link Monitor",12732:"Socket Thread",15080:"BGReadURLs",6128:"LSP Annotator", Throttleable: 1 TotalPageFile: 18174980096 TotalPhysicalMemory: 8511303680 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 3.04721 Vendor: Mozilla Version: 68.8.0

This report also contains technical information about the state of the application when it crashed.

Asked by gdonohue 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Wifi connected after some tme not instantaneously.

When, I try to connect the wifi, wifi will connected after few hour automatically. It show the following error: Hmm. We’re having trouble finding that site. We can’t con… (read more)

When, I try to connect the wifi, wifi will connected after few hour automatically. It show the following error:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at mnit.ac.in. If that address is correct, here are three other things you can try:

Try again later.
 Check your network connection.
 If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Please give your valuable suggestion.

Asked by mchahalrock 1 year ago

Last reply by cor-el 1 year ago

  • Archived

error code PR_END_OF_FILE_ERROR

Every time when i try to use YouTube and google in Firefox i get the error massage "secure connection failed" and the code is :PR_END_OF_FILE_ERROR". This is very annoyi… (read more)

Every time when i try to use YouTube and google in Firefox i get the error massage "secure connection failed" and the code is :PR_END_OF_FILE_ERROR". This is very annoying issue please help me to resolve the issue

Asked by ss2952789 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Primary account email required for sign-in

While trying to sign in to my Firefox account, I get the following error: "Primary account email required for sign-in" However, no other e-mail is registered for my accou… (read more)

While trying to sign in to my Firefox account, I get the following error:

"Primary account email required for sign-in"

However, no other e-mail is registered for my account. The problem persists on different browsers as well, signaling that it is related to the account and not the browser. What can I do?

Asked by dexter 2 years ago

Last reply by user2553693 1 year ago

  • Archived

How to disable adblock without intalling it

I'm using Firefox 68.5.0. I did not install any adblock add-on or see the shield on toolbar but when I access to many websites, they keeps notifying that "Adblocker detec… (read more)

I'm using Firefox 68.5.0. I did not install any adblock add-on or see the shield on toolbar but when I access to many websites, they keeps notifying that "Adblocker detected! Please disable it on our blog to continue reading". How can I fix this problem?

Asked by phuonganhbui92 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox 74 will not allow lastpass to fill in user and password at just one site

If I use Pale Moon or Internet Explorer Lastpass will automatically fill in user name and password at Imperial supplies website. If I use Firefox 74 it will not. Even if … (read more)

If I use Pale Moon or Internet Explorer Lastpass will automatically fill in user name and password at Imperial supplies website. If I use Firefox 74 it will not. Even if I click the Lastpass emblem in the username field, and click fill nothing happens. Can anyone tell me why?

Asked by tjharr 1 year ago

Last reply by Andrew 1 year ago

  • Archived

How can I stop Firefox from all website security warnings and blocks? Firefox is almost getting useless due to this blocking

Firefox is far too extreme in blocking access to websites preventing me from browsing for "connection" and "security certificate" so-called "issues/errors". It almost re… (read more)

Firefox is far too extreme in blocking access to websites preventing me from browsing for "connection" and "security certificate" so-called "issues/errors". It almost regularly attempts to block me from accessing websites such as, for example, CNN (!!) for security certificate issues, and in many cases absolutely will not allow me to browse to some websites. This gets to the point where I have to switch to a different browser to visit websites I have been using for >>decades<<. How can I **completely** shut off ALL Firefox security monitoring to allow ME to decide what I want to view?

Just FYI, I have NO PROBLEM with websites tracking my visits, I actually prefer that.  As well, I have NEVER seen any problems with security certificates endangering me at any of the websites I view, whether the website's certificate is current or not.  I am quite capable of judging for myself whether a website poses any danger to my PC, and I have an AV utility that does an excellent job of protecting my PC, I do NOT need any help from Firefox. I never visit websites that would even remotely present a danger to my system, I am not into games, dark web idiocy, or any other such dangerous sites and I know what to look for to decide the reliability of any site I visit.  I have NEVER, in over 25 years, been hacked or endangered, so I need no help from Firefox.

Thanks for any help,

Pete B

Asked by Pete B 2 years ago

Last reply by jscher2000 1 year ago

  • Archived

Add a 'Bookmark Folder' location to the Bookmark Library

Add a column to the bookmark library that indicates the folder where the bookmark is located. For example, in the screen shot (bookmark1), for the last bookmark, have a … (read more)

Add a column to the bookmark library that indicates the folder where the bookmark is located. For example, in the screen shot (bookmark1), for the last bookmark, have a column that will show the location (NOT URL) of which folder(s) that bookmark is in. Based on the second screenshot (bookmark2), the folder is 'Home\Time Wasters\'. 'Home\Time Wasters\' would be in the 'Bookmark Folder' column, that would need to be added. See bookmark3.

Asked by bush3102 2 years ago

Last reply by cor-el 1 year ago

  • Archived

How do you get to an addon's homepage, from your installed addons list?

I'd like to get from my list of installed addons, to a given addon's addons.mozilla.org page, in as few clicks as possible. What is a way to do that? As it is, it seems I… (read more)

I'd like to get from my list of installed addons, to a given addon's addons.mozilla.org page, in as few clicks as possible.

What is a way to do that?

As it is, it seems I have to look up the name of the addon all over again on the mozilla site. I haven't found the easy "click here" thing.

Asked by Sterrence 1 year ago

Last reply by RobertJ 1 year ago

  • Archived

Tell me about config setting "privacy.resistFingerprinting" TRUE vs CanvasBlocker etc AddOns

If I set privacy.resistFingerprinting to true, should I disable things like CanvasBlocker, which says: > This add-on allows users to prevent websites from using some J… (read more)

If I set privacy.resistFingerprinting to true, should I disable things like CanvasBlocker, which says: > This add-on allows users to prevent websites from using some Javascript APIs to fingerprint them.

Users can choose to block the APIs entirely on some or all websites (which may break some websites) or fake its fingerprinting-friendly readout API. ... IMPORTANT: you should only have ONE addon/setting set that protects an API. Otherwise you could face massive performance issues. ...

But setting privacy.resistFingerprinting to true and/or using the new fingerprinting protection introduced with Firefox 67 is fine.

Protected "fingerprinting" APIs: canvas 2d webGL audio history window (disabled by default) DOMRect navigator (disabled by default) screen

Asked by FireFoxSucks 1 year ago

Last reply by jscher2000 1 year ago