Showing questions tagged: Show all questions

Need to install older version

I downloaded the updated version of Firefox and replaced the old version, but my system won't accept the newer version. How do I reinstall the older version for my Mac. … (read more)

I downloaded the updated version of Firefox and replaced the old version, but my system won't accept the newer version. How do I reinstall the older version for my Mac.

Asked by michael432 1 hour ago

Last reply by jscher2000 17 minutes ago

3 unwanted search engines that I cannot remove.

I have recently, last 60 to 90 days, keep getting 3 (three) search engines (in the attached image) that I cannot remove. I can remove them locally for the instance that … (read more)

I have recently, last 60 to 90 days, keep getting 3 (three) search engines (in the attached image) that I cannot remove. I can remove them locally for the instance that FireFox is active, however, when I close FireFox and open FireFox again, go into settings/search/search shortcuts/search engines - review the search engine window there they are again.

Yahoo by template search Freshy search Sponsored search by quickforms

In reading on possible issues within FireFox, it suggests that an add-on may have introduced those to my computer and I was not able to locate any add-ons with any of the words from those 3 names above. Can you advise on a process to remove those 3 search engines permanently?

I thought of uninstalling FireFox and reinstalling, my question is would all my Bookmarks and cached passwords get deleted with the uninstall?

Thanks for looking into this for me.

Foxer from 2004

Asked by Foxer from 2004 1 hour ago

Last reply by jscher2000 23 minutes ago

Menu spacing on Firefox 92.0

Doing a search for this change provides hundreds of topics and thousands of folks complaining about the added spaces between menu items and no real solution. I found one … (read more)

Doing a search for this change provides hundreds of topics and thousands of folks complaining about the added spaces between menu items and no real solution. I found one that entails making changes to the chrome file and proton, I tried this and it doesn't work for me and I shouldn't have to make changes to files in the first place. If anyone from the development team is listening, I know you had to satisfy those using touch screens, but how about making it easy for us to change the spacing a bit tighter. Many of us have lots of bookmarks and find we now have to scroll to find the ones at the bottom, then go to the top again to select "open in......". Could you add a simple toggle, "wide menu spacing or close menu spacing"? Anything that worked on version 89 or 90, does not work now. Please, this really is frustrating

Asked by ezdays 1 month ago

Last reply by jscher2000 29 minutes ago

homepage

Hi, I just would like that whenever I open the browser, it would open my saved homepages. If I turn off the computer without closing firefox then the next time I open the… (read more)

Hi, I just would like that whenever I open the browser, it would open my saved homepages. If I turn off the computer without closing firefox then the next time I open the browser it will load my previous session. I dont want to load my previous session, I want it to open my homepages every time. I have already unchecked "restore previous session" in the options. It only works if I close the firefox before turning off the computer. Just, please, tell me which option I should uncheck in about:config.

Asked by viniciusdelangelo 1 day ago

Last reply by jscher2000 58 minutes ago

Updated Firefox does not display some content on my Joomla website www.oz4034.com

I have been a Firefox user for over a decade. It is the best & most secure browser. Unfortunately the recent Firefox upgrade no longer displays a module in the left c… (read more)

I have been a Firefox user for over a decade. It is the best & most secure browser. Unfortunately the recent Firefox upgrade no longer displays a module in the left column of my website www.oz4034.com. I hadn't changed anything, and Google Chrome displays it correctly, so take a look. Don't know what has changed. Please advise !

Asked by John Wilson 9 hours ago

Last reply by FredMcD 4 hours ago

Firefox very slow & stop any responding without any notification

I'm using intel core I3 8th generation PC with 5Mbps internet. But when I enter a website scrolling response delay & sometimes fridge. I need solution otherwise I've … (read more)

I'm using intel core I3 8th generation PC with 5Mbps internet. But when I enter a website scrolling response delay & sometimes fridge. I need solution otherwise I've to uninstall Mozilla Firefox. For your info, I love using Firefox but now I'm helpless. Because, I've to work with browser minimum 8 hours in a day. Please take this issue urgently and help me.

Note: There ware no issue before update Firefox version 93.0.

Asked by Arafat Hossain 8 hours ago

Last reply by FredMcD 4 hours ago

lockwise passwords empty

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how c… (read more)

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how can i find the listing of my passwords in lockwise? thanks.

Asked by massarogregory 2 days ago

Last reply by CMECb.ka 5 hours ago

Tabs always crash on clicking a specific button

I am an academic librarian. Ever since about version 88 of FF, I've had an ongoing problem with crashes. Here's how to see what I get: go to library.gs.edu Click on the t… (read more)

I am an academic librarian. Ever since about version 88 of FF, I've had an ongoing problem with crashes. Here's how to see what I get: go to library.gs.edu Click on the tab near the top for "Library Catalog." In the search box, type Luke-Acts (I use that for testing as it was the area of my Ph.D.) Press enter You will see a bunch of books listed. Click on a title When that book shows up on the screen, click the button above the book, "Cite." This always causes my tab to crash. I did this today in troubleshooting mode and sent the report in but I don't know what it said. This has worked correctly for about six years, all the time I have worked for this organization. However, starting a few versions ago, this began happening. Possibly related, next to "Cite" is "Share." When I click on that, it does not work. I have already checked for plugins and such but can't find any ad blockers besides what is built into v. 89 and higher. I can't do my job with this situation. I've been a FF user for decades but I'm having to go to Chrome, which I really hate, in order to get work done for students. IPlease help me. don't need or use the newest features. Perhaps I sahould simply find an executable for, say, v. 80. Thanks.

Asked by drduncan 18 hours ago

Last reply by cor-el 14 hours ago

Download buttons (on any sites, or inside email attachments) DO NOT open download dialog or download file

Hello, I have used EVERY proposed step in this article: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_the-problem-does-not-occur-i… (read more)

Hello,

I have used EVERY proposed step in this article: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_the-problem-does-not-occur-in-troubleshoot-mode

Problem GOES AWAY when FF is used in Troubleshoot mode BUT, when I open FF on normal mode and make sure I UNinstall all addons, extensions, dictionaries, language packs, use default theme and DONT allow hardware acceleration, then the problem STILL persists!!!

It seems that ONLY when in Troubleshoot mode the problem is resolved: NOT by removing all obvious addons or cotrols.

The problem is : ANY download button, does not work! (it is clickable, and yes, the browser seems to respond to it -rapid flickering of browser window- but a download dialogue is never opened -nor a download file is found in any corresponding folder) -then, once in Troubleshoot mode, the same button is normally functional again!

What is a proposed solution to that?

What could control could be behind the problem, that IS NOT USER switchable, but IS INDEED controlled (disabled) when Troubleshoot mode is selected???

Could there be a .json file (corrupted, etc.), that associates with buttons/elements (like the download buttons) and prevents the download to be triggered?, SO THAT maybe if I remove the .json corrupted file the new one will work fine, (maybe such a .json file is NOT loaded during Troubleshoot mode, but IS THERE whatever settings i choose through the settings of the FF)


Thank you.

PS: I have 14 installed plugins, about all same as on my FF93.0 on Win10 laptop, that the packet works just fine!

Asked by Muse Shop @ Mykonos 22 hours ago

Last reply by FredMcD 15 hours ago

Loading Mozilla-

Trying to load Mozilla into new computer for James Stoker. Son-n-law computer geek Jonathon and myself are having difficulties. Requesting phone assistance at (...) ...-.… (read more)

Trying to load Mozilla into new computer for James Stoker. Son-n-law computer geek Jonathon and myself are having difficulties. Requesting phone assistance at (...) ...-.... USA. Thanks, James and Jonathon.


edited phone# from public and search/spam bots view as nobody here does one on one private support on this community support forum.

Asked by james189 18 hours ago

Last reply by FredMcD 15 hours ago