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Random Crashes

Here is one of my crash IDs: bp-f9625951-7706-43b0-8a7f-6f0ae0230129 Since dealing with an issue with my laptop running Linux Mint 20.3 Cinnamon 64-bit involving a mergel… (read more)

Here is one of my crash IDs: bp-f9625951-7706-43b0-8a7f-6f0ae0230129

Since dealing with an issue with my laptop running Linux Mint 20.3 Cinnamon 64-bit involving a mergelist error and packages with missing names, Firefox randomly crashes. Sometimes when it crashes it does it immediately every time I try to open it back up (sometimes even in safe mode), and other times it gets better after a reboot. I just installed the Flatpack version after the original one I had started crashing, so it is strange if it is an issue that just needs reinstalling Firefox, but other apps seem ok so I don't know that it's my OS.

I've tried looking for residual damage on my laptop after the earlier issue, but I can't find much information. System Reports tells me nothing is wrong and I can't make sense of syslogs.

Thank you for reading, I wish I had more details. If the crash report has any clues, please let me know.

Asked by uraneaumbre 1 week ago

Last reply by uraneaumbre 5 days ago

Firefox Profile Lost in Upgrade

Hi, I have just upgraded to the newest version of Firefox in the Ubuntu 22.04 LTS Repository. I'm running LXLE Linux, a Debian derivative. I ran sudo apt-get update to … (read more)

Hi,

I have just upgraded to the newest version of Firefox in the Ubuntu 22.04 LTS Repository. I'm running LXLE Linux, a Debian derivative.

I ran

sudo apt-get update

to update my sources, and then ran

sudo apt-get upgrade

to execute the system upgrade.

After I upgraded, I started Firefox, and all my history over 6 months, my passwords, and my profile settings were obliterated to a stock Firefox install.

How do I access my old information? I have lost passwords. I cannot access business information or email. I have tried searching for profiles using about:profiles, but I have only one - the default. I have also searched in the .mozilla/firefox folder in my home directory, and I find profiles.ini in that folder. However, there are only two profiles, and I tried setting Default=1 for each of them and then starting Firefox, but with no different result. The new installation of Firefox launches.

In my /home/deadpool/snap folder, I have firefox, and multiple versions, or so it seems. I have this:

deadpool@deadpool-pc:~/snap/firefox$ ls 2263 2277 common current deadpool@deadpool-pc:~/snap/firefox$ ls -lah total 20K drwxr-xr-x 5 deadpool deadpool 4.0K Jan 31 12:29 . drwx------ 10 deadpool deadpool 4.0K Jul 31 2022 .. drwxr-xr-x 4 deadpool deadpool 4.0K Jan 10 2020 2263 drwxr-xr-x 4 deadpool deadpool 4.0K Jan 31 12:29 2277 drwxr-xr-x 4 deadpool deadpool 4.0K Jan 10 2020 common lrwxrwxrwx 1 deadpool deadpool 4 Jan 31 12:29 current -> 2277 deadpool@deadpool-pc:~/snap/firefox$

It looks like there is a symlink for current to the 2077. I would hypothesize that if I set the symlink to 2263, I would see my old firefox install. Is that correct? I don't want to break my install or lose data. I'm sick of that shit.

Thanks, Nathan

Asked by nathan65 6 days ago

Firefox headless: Grant access to camera/microphone in Selenium test

I'm currently building/testing a website with Firefox and Selenium, which requires interacting with the camera/microphone. To avoid having real hardware present, I've con… (read more)

I'm currently building/testing a website with Firefox and Selenium, which requires interacting with the camera/microphone.

To avoid having real hardware present, I've configured media.naviagator.streams.fake=true, however for some time now, this isn't enough anymore (not exactly sure for how long).

When running normally (i.e. not headless), I can see that the permission prompt ("Allow website to use your camera/microphone?"), but I can't interact with it from Selenium.

Is there a way to disable this prompt programmatically?

Asked by DMKE 6 days ago

Firefox steals keyboard input when audio changes

I use firefox to play music, so I usually have a window in the background while I do other things. When playback starts after a pause, or between songs, the playback win… (read more)

I use firefox to play music, so I usually have a window in the background while I do other things. When playback starts after a pause, or between songs, the playback window often steals keyboard focus. So if I'm typing in another window, I'm interrupted. Very annoying. It happens on at least youtube, navidrome, and jellyfin.

I've found a few others reporting similar issues that suggest setting `mozilla.widget.raise-on-setfocus` to `false` - but this doesn't work for me. How can I figure out what's triggering this keyboard steal so I can fix it?

I'm using firefox esr 102.7.0esr, but it's been happening for a while. I've tried the debian builds and the official firefox.com builds, same behavior. Thanks for any suggestions.

Asked by rvandegrift23 4 days ago

Last reply by rvandegrift23 2 days ago

After the last update, I am have issues managing website data.

I am using Firefox 109.0 (64 bit) on Linux Mint 20 Cinnamon. When I go to Settings>Privacy & Security>Manage Data, and select multiple websites for the deletio… (read more)

I am using Firefox 109.0 (64 bit) on Linux Mint 20 Cinnamon. When I go to Settings>Privacy & Security>Manage Data, and select multiple websites for the deletion of data, after clicking Remove Selected and then Save Changes, the box which appears [Removing Cookies and Site Data} does not show the buttons "Cancel" or "Remove". The box appears to drop off the bottom of the screen. Its lower border cannot be seen. The entire box is typically visible if I select a single site to remove, although I do have to sometimes drag the lower border of the box downward in order to reveal those buttons.

Asked by armstronghunter 6 days ago

Failed to save extensions settings.

Heyo, I got a problem with saving extensions settings. The error is: QuotaExceededError: storage.sync API call exceeded its quota limitations. How do I fix it? … (read more)

Heyo,

I got a problem with saving extensions settings.

The error is: QuotaExceededError: storage.sync API call exceeded its quota limitations. How do I fix it?

Asked by GamePlayer 4 days ago

Last reply by GamePlayer 4 days ago

File open dialog and file save dialog boxes don't launch. External URL handlers also don't launch.

Starting a few weeks ago, Firefox stopped being able to save files if a dialog box was involved. (If it doesn't take a dialog box, like a JavaScript-triggered file downlo… (read more)

Starting a few weeks ago, Firefox stopped being able to save files if a dialog box was involved. (If it doesn't take a dialog box, like a JavaScript-triggered file download, then the file saves just fine.) It also can't open files.

I'm running Firefox on linux, Ubuntu 22.10 specifically. When I run it from a terminal and then watch the error output, if I try ^O or ^S, the error message on console is this:

(firefox:35195): Gtk-WARNING **: 10:54:26.232: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.FileChooser” on object at path /org/freedesktop/portal/desktop

When I try to get Firefox to open an external URL handler (In this case, using a Zoom link in an email message in Thunderbird, which opens in Firefox and then Firefox is supposed to launch Zoom), the error message on console is this:

[Parent 35195, Main Thread] WARNING: Could not launch default application for URI: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.OpenURI” on object at path /org/freedesktop/portal/desktop: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:167

    • (firefox:35195): WARNING **: 10:55:56.064: Could not launch default application for URI: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.OpenURI” on object at path /org/freedesktop/portal/desktop

I did some googling and it looks like bugs in Firefox spawning error messages like this have been opened, patched and closed in previous years, so I guess it's that smae bug again? I don't know. I've been waiting for the dev team to spot this one and patch it but I updated Firefox and it's still present.

I've tried opening in Safe Mode, no change. I've tried disabling all my extensions, no change. I've tried refreshing Firefox (ie resetting to default settings), no change. I followed some advice in a bug thread to install the package xdg-desktop-portal, which changed the open&save error messages to the current ones, but besides that no luck.

Any ideas? I know this is a dense one, sorry. Thanks for your volunteer work helping ppl like me :)

Asked by Kerne 3 days ago

Firefox start with devildpie2 - no fixed position

Hello, I have a big problem with Firefox (109.0.1 64bit). I start Firefox with the help of devilspie2 to a certain position. But Firefox jumps to a different position tha… (read more)

Hello, I have a big problem with Firefox (109.0.1 64bit). I start Firefox with the help of devilspie2 to a certain position. But Firefox jumps to a different position than specified every time I start it.

I found out now that it only happens when "Open previous windows and tabs" is active in the settings! If I deactivate the setting, the startup works as it should.

I would like to start with multiple tabs, is there any way to get this problem under control?

Thanks and greetings!

Translated with www.DeepL.com/Translator (free version)

Asked by Poi 3 days ago

firefox change the state of a file from downloaded successfully to failed although the file is downloaded successfully .

I use firefox 109.01 on ubuntu 22.04 (snap package) and i downloaded text file successfully and firefox indicated that the file downloaded successfully and didn't change… (read more)

I use firefox 109.01 on ubuntu 22.04 (snap package) and i downloaded text file successfully and firefox indicated that the file downloaded successfully and didn't change the location of the file , then after two or three days i opened the downloads in firefox and it showed me that the file is failed download and i have the choice to click on retry download then i checked the file and the file is not corrupted.

so what are the possible reasons for that and how to fix this problem.

thanks.

Asked by hesham_khalil246 4 days ago

Constant Tab crashes on 109.0 (Flatpak or Fedora RPM) when loading bigger contents

I tried the RPM and Flatpak Firefox, both in the newest version give me crashes when Loading Youtube, Invidious, Stud.IP, Nextcloud and more "bigger" sites. It seems like… (read more)

I tried the RPM and Flatpak Firefox, both in the newest version give me crashes when Loading Youtube, Invidious, Stud.IP, Nextcloud and more "bigger" sites.

It seems like an OOM error, but I have way enough RAM, 4GB/12GB used.

I tried the Flatpak and the RPM Version.

I tried troubleshooting mode.

I used the Arkenfox user.js on both installs.

Journalctl logs:

https://cloud.uol.de/s/ENY9Dkg7zgQKZZt

https://cloud.uol.de/s/9AyGAibGBnLqG3Y

Operating System: Fedora Linux 37 KDE Plasma Version: 5.26.5 KDE Frameworks Version: 5.102.0 Qt Version: 5.15.8 Kernel Version: 6.1.8-200.fc37.x86_64 (64-bit) Graphics Platform: Wayland Memory: 11.4 GiB of RAM Graphics Processor: Mesa Intel® HD Graphics 4000

Asked by Person 2 days ago

Last reply by Person 6 hours ago

109 freezes on Raspberry Pi 4

From version 109 64 bit needs hardware acceleration disabled on Raspberry Pi 4 to be able play .mp4 files, most video sites, such as Rumble and also Google Maps. If enabl… (read more)

From version 109 64 bit needs hardware acceleration disabled on Raspberry Pi 4 to be able play .mp4 files, most video sites, such as Rumble and also Google Maps. If enabled, Firefox freezes/hangs, requiring to be closed via panel tab.

Asked by ThaiHoliday 1 day ago

Last reply by ThaiHoliday 2 hours ago

Firefox (and also Thunderbird) crash on trying to load Yahoo mail login page

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning t… (read more)

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning to regret it but just to keep it going for a couple of years I offered to update to Mint 20 Xfce, which is the last version listing 1 Gb as the minimum Ram (everything later or other version are 2 Gb or more), which is the most that system can use. Once the wifi was eventually working (old b43 broadcom driver) most things went fine (except Team Viewer, which works on another Mint 20 Xfce system, but that's not a question for here). However, she uses Yahoo mail, and for some reason just attempting to load the login page (login.yahoo.com) causes Firefox to crash (I mentioned Thunderbird in the title as I attempted to access Yahoo Mail with it, but because it needs to access the Yahoo Mail page (as I think this is now based on App codes rather than passwords), and doing that crashed Thunderbird also). I'm pretty sure I have methodically gone through all the troubleshooting steps on https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems (clear cookies & cache by deleting history; clear startup cache; refresh; reinstall; new profile). Firefox doesn't crash in Troubleshoot mode, despite the fact is seems to still use hardware acceleration, even though I thought it would disable that. Hence, I'm at the end of what I know to try (and that's just from following the guide, I am not an expert) and would be grateful for any help anyone can offer. I attach an image that lists all the submitted crash reports, as they will refer to slightly different conditions as I tried all the options mentioned above. I'm using my own PC to submit this (so any hardware & system data submitted by this web-form won't be relevant), not the Inspiron 1501 that has the issue. I can open the Yahoo mail page on this machine (same version of Firefox) and also on the Inspiron 1501 using Chrome (but there was a different reason relating to security why we couldn't log in via that). Would really like to get Firefox (and Thunderbird) working on the laptop, if possible.

Asked by Jonny Terry 2 hours ago

trying to go to the source ...

I am using firefox on a debian installation base: $ firefox-esr --version Mozilla Firefox 91.13.0esr $ uname -a Linux debian 5.10.0-18-amd64 #1 SMP Debian 5.10.140-1 (202… (read more)

I am using firefox on a debian installation base: $ firefox-esr --version Mozilla Firefox 91.13.0esr $ uname -a Linux debian 5.10.0-18-amd64 #1 SMP Debian 5.10.140-1 (2022-09-02) x86_64 GNU/Linux $

These days web pages come with all kinds of cr@p; so, at times you need to just get all the links inside the page to parse/eyeball them. What I do is grab the "page source" and/or use "Link Gopher". I have been noticing lately that they don't work anymore. Why?
The problem seems to relate to javascript generated pages. When you try to see the source all you see is some javascript one liner.
Of course, firefox must have a way to show the source since it shows to you the actual page unencrypted.
Which settings in about:config should you change in order to be able to "go to the source" again?
lbrtchx

Asked by Albretch 35 minutes ago