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Synced passwords removed when synced again after removing in local.

Hi, The scenario is as below. I have signed into Firefox account and synced my bookmarks and passwords, then for security purpose I signed out from the firefox account an… (read more)

Hi, The scenario is as below.

I have signed into Firefox account and synced my bookmarks and passwords, then for security purpose I signed out from the firefox account and then I removed all saved bookmarks and passwords from local browser, but when I sign in again, the synced passwords and bookmarks are removed from my account. I dont want to save the passwords in my local browser, I need to use by signing into firefox account only. How can I use this?

Asked by jijutj 2 days ago

Specific Time Period of Activity on Specific Day Completely Erased

Hello, I am running into something very frustrating and am incredibly annoyed by it. Yesterday, I was browsing and had bookmarked some sites prior to me doing a Firefox u… (read more)

Hello,

I am running into something very frustrating and am incredibly annoyed by it. Yesterday, I was browsing and had bookmarked some sites prior to me doing a Firefox update. After the update I had restarted my computer. Fast forward to today and I come to find out that NOTHING from the SEVEN (yes SEVEN!) hours leading up to the update had saved at all in Firefox. No history and no bookmarks from that time period. Oddly enough, my last bookmark shows eight whole days ago so not sure as to the extent of the damage. I have attached some pics showing the huge gap of missing data. It absolutely perplexes me.

Any help would be greatly appreciated.

Asked by andyb223 3 days ago

Last reply by andyb223 3 days ago

Syncing Three computers

I use three computers but one is my main computer. Is there a way to make these bookmarks my MAIN bookmarks to sync. It is annoying when I sync and my main computer boo… (read more)

I use three computers but one is my main computer. Is there a way to make these bookmarks my MAIN bookmarks to sync. It is annoying when I sync and my main computer bookmarks get all messed up because the other computers aren't current. I want the two other computers to sync to my main computer and not vice versa. Is there a way to set up the computers sync this way? Thank you in advance.

Asked by HawkZon 5 days ago

Last reply by cor-el 4 days ago

Synchronizing only selected passwords to Firefox account

Hi, I have a question. Is it possible add a new feature to Firefox Sync that will allow user to synchronize only selected passwords? For example in Setting->Synchroni… (read more)

Hi, I have a question. Is it possible add a new feature to Firefox Sync that will allow user to synchronize only selected passwords? For example in Setting->Synchronize a new checkbox will appear on the list of elements to synchronize or it'll appear as a "subcheckbox" after user clicks "logins and passwords". After that user will be able to click a checkbox for every password separately.

Asked by raiton7 1 week ago

Last reply by cor-el 4 days ago

mozilla sync password reset cancel

Hi, I have reset mozilla sync password as was not sure which one I had there. It led to all the bookmarks and data deleted. It was my mistake and I would like to revert t… (read more)

Hi,

I have reset mozilla sync password as was not sure which one I had there. It led to all the bookmarks and data deleted. It was my mistake and I would like to revert this password reset some way. Could anybody adivse on this please?

Thank you, Anastasiia

Asked by ignatova321 5 days ago

Last reply by cor-el 4 days ago

  • Solved

Can't sign in to newly downloaded version

Good Evening, I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password beca… (read more)

Good Evening,

I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password because I used it to login here. I uninstalled it and reinstalled it on the new computer with no joy. What should I do? Also, I can login and out just fine with my old computer.

Thanks,

Leish

Asked by Leish88 5 days ago

Answered by ·´¯`·...¸>-)))º> ~dbben 5 days ago

  • Solved

Can't complete two-step authentication enabling process

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none o… (read more)

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none of them applies to my case, so I started another one.

When I try to enable 2SA, there are seemingly no problems. When I scan the QR code and enter the 6-digit security code, I don't get the "invalid two-step authentication code" message. I do get the 8 10-digit recovery codes. After I enter one of them I get a prompt saying "Two-step authentication enabled" (see attachment), but nothing else happens. It seems like the process is stuck here and isn't completed.

I have tried setting 2SA from my profile settings (https://accounts.firefox.com/settings) too, but when I logout and login again, it says Not Set.

I wouldn't normally use 2SA at all if it hasn't been made mandatory for logging into Add-ons (addons.mozilla.org). Now, I'm locked out of my Add-ons account and can't access my extensions!

Asked by dimithrandir 1 week ago

Answered by dimithrandir 1 week ago

MacOS not allowing me to import anything other than bookmarks

Hello, I’m trying copy my passwords etc over from Firefox. Every time I follow the step and the import wizard comes up all it has listed is bookmarks. I’ve looked everywh… (read more)

Hello, I’m trying copy my passwords etc over from Firefox. Every time I follow the step and the import wizard comes up all it has listed is bookmarks. I’ve looked everywhere and I can’t for the life of me find a way to allow it to access the other stuff I want to sync from safari.

Asked by Calum 1 week ago

Last reply by Calum 1 week ago

Bookmarks don't sync to a Windows 10 PC (and work on macOS and iOS) - yet I can send tabs there / from

Hello, see subject: 1. I have 3 devices under my account - macOS, iOS, windows 10. Changes between the first two sync up, and Windows 10 does not - both ways: bookmarks c… (read more)

Hello, see subject: 1. I have 3 devices under my account - macOS, iOS, windows 10. Changes between the first two sync up, and Windows 10 does not - both ways: bookmarks created there are not reflected on other devices and bookmarks deleted / created on other devices are not updated on Windows. 2. Despite this, I can send a tab from another device to Windows, and the other way as well. 3. Tried logging out / in on all devices. 4. Sync logs from the Windows computer uploaded here: https://controlc.com/cc0e2a07 / https://ghostbin.co/paste/97v89 / https://rentry.co/8mepr / https://zerobin.net/?5757c579e02ae270#MUx1ZMz2S3iMsQZgQv4d0QstpyN0bl7IQFxXUpyWpyU= 5. System properties for Windows PC: Device name CA-649QL33 Processor Intel(R) Core(TM) i9-9980HK CPU @ 2.40GHz 2.40 GHz Installed RAM 32.0 GB (31.7 GB usable) Device ID 7D9A65E7-D213-4DE7-9830-31246F33B94B Product ID 00329-10180-00000-AA588 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display 6. Windows version: Edition Windows 10 Enterprise Version 20H2 Installed on ‎8/‎10/‎2020 OS build 19042.928 Experience Windows Feature Experience Pack 120.2212.551.0

Asked by 4rvs19 1 week ago

同一个账号,书签同步数据丢失

我这变遇到一个问题,我使用531724220@qq.com这个邮箱登录浏览器,并且使用这个账号几年了,书签信息一直都是有同步的。请问,需要如何解决重装系统之后,重新登录firefox浏览器账号,书签丢失的问题?书签对我来说很重要,请帮忙排查解决,处理结果请反馈到531724220@qq.com。

Asked by 531724220 1 week ago

  • Solved

Bookmarked Sites and Passwords not showing after sync

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but … (read more)

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but when I try to sync nothing happens? I tried History but don't see my past sites.

If the sync doesn't bring up my saved information what is the point?

Asked by jespada11 1 week ago

Answered by Seburo 1 week ago

  • Solved

Can't sign in to Firefox Account

I switched from Chrome to Firefox recently, but am unable to sign in to my Firefox Account (whilst using Firefox). I'm on 88.0 (64-bit) on the latest public release of ma… (read more)

I switched from Chrome to Firefox recently, but am unable to sign in to my Firefox Account (whilst using Firefox). I'm on 88.0 (64-bit) on the latest public release of macOS.

Whether I try to sign into Firefox Sync using Firfox's menu or Preferences screen, or try to load accounts.firefox.com — just nothing happens: in the browser, the Sign In button doesn't do anything, and trying to load the URL I just get a blank screen. If I go to https://support.mozilla.org/en-US/fxa/authenticate, and click the 'Continue with Firefox Accounts' button, again - nothing happens.

I've rebooted my machine, disabled my VPN, and disabled any add-ons which might conflict. I'm posting this question having signed in via Safari, so I know my account works and my network connection is okay.

I couldn't find any Help articles. Does anyone have some suggestions I could try please

Asked by accs 1 week ago

Answered by accs 1 week ago

old sync

Hello I had carefully kept my history and my bookmarks for 3 years. When I reinstalled a window and had to reinstalled Firefox I could not get access to my history and bo… (read more)

Hello I had carefully kept my history and my bookmarks for 3 years. When I reinstalled a window and had to reinstalled Firefox I could not get access to my history and bookmarks from before. Before I had already done this and was able to recuperate my past history and bookmarks, but not this time, can help please.

Asked by philippe.lebon 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 week ago

Rebuilt PC - Firefox lost all sync data

Hi I've had to rebuild my PC - I have logged back into Firefox only to find none of my Bookmarks or usernames etc have not sync'd back. Absolutely nothing has come down.… (read more)

Hi

I've had to rebuild my PC - I have logged back into Firefox only to find none of my Bookmarks or usernames etc have not sync'd back. Absolutely nothing has come down. I've run a manual sync - blank.

Looks like I've lost about 8 years of data, any help would be good. If sync is only between two devices and not kept in the cloud you should probably be warning users that this is the case.

Is there anything I can do to recover them ?

Ta

Asked by zigcoors 1 week ago

Last reply by cor-el 1 week ago