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Today’s Firefox windows update broke windows 10 connection to the internet.

This has happened to 5 individual computers updated at different times today. As each one updates it goes off line. LAN works fine but Firefox seems to have altered somet… (read more)

This has happened to 5 individual computers updated at different times today. As each one updates it goes off line. LAN works fine but Firefox seems to have altered something in windows 10 OS that kills that individual computers connection to the internet.

Asked by suquamish 1 year ago

Answered by FredMcD 1 year ago

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Unable to access some of the pdfs in latest version of firefox in windows10

I am currently using Firefox version 77.0 in windows 10. I noticed few things that when I try to open some of the PDFs it shows "This PDF document might not be displayed … (read more)

I am currently using Firefox version 77.0 in windows 10. I noticed few things that when I try to open some of the PDFs it shows "This PDF document might not be displayed correctly" and just blank white page shows up (image included).

I use few extensions which I disabled them completely when I read PDF but still I am unable to access PDF. While same PDFs are easily readable by other browsers like Chrome or Edge.

Please let me know is it a bug or there is some settings to tweak. Thanks in advance.

Asked by Ishan Pandey 1 year ago

Answered by ARMAN KHAN 1 year ago

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Did Firefox 74 introduce a minimum windows size? Can it be disabled?

Hi, I like to work with side-by-side Firefox windows, with one of the windows being far slimmer (horizontally) than the other. Since I updated to Firefox 74.0 today, I ca… (read more)

Hi,

I like to work with side-by-side Firefox windows, with one of the windows being far slimmer (horizontally) than the other. Since I updated to Firefox 74.0 today, I can't resize the windows as I like to do. I can resize them, but it's like there's a minimum fixed size to what I can resize it to and then it locks and doesn't go any slimmer from there (maybe so the browser controls don't overlap?). That fixed size is far too big for my use case, i.e. I absolutely need it slimmer. I'm not entirely sure if the previous Firefox version contained a fixed minimum size, but if it did, it was much smaller (it allowed controls to overlap, which wasn't a problem for me)

Is there a setting that I can change in Firefox 74 so that I can make the windows as slim as I require again?

Asked by Aaron 1 year ago

Last reply by dFlash 1 year ago

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Find a file that downloaded with Firefox but Firefox says the file moved or deleted

Hello , recently I wanted to download a file from the internet , so I clicked on the download link , and Firefox download manager show two options that are OPEN or SAVE ,… (read more)

Hello , recently I wanted to download a file from the internet , so I clicked on the download link , and Firefox download manager show two options that are OPEN or SAVE , I mistakenly clicked on OPEN and the download process started , after the download finished the downloaded file opened in temp directory and I closed it , next time that I wanted to open the downloaded file it wasn’t in the download folder and the Firefox download tab said that the file moved or deleted ,So my question is that is there a way to locate this file ? , I checked the Temp file but I couldn’t find it , if there is a way to find this file , please tell me .

Thanks for your time .

Asked by Darlin 1 year ago

Answered by cor-el 1 year ago

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Can't download any file from Google Drive: The page isn’t redirecting properly - Clearing cookies / refreshing Firefox / reinstalling does NOT work.

Everything works on other device, but on this clean install of a Windows machine, I can't get to download any file from Google Drive. I've reinstalled Firefox, downgraded… (read more)

Everything works on other device, but on this clean install of a Windows machine, I can't get to download any file from Google Drive. I've reinstalled Firefox, downgraded the version, deleted cookies multiple times, disabled all extensions, went into incognito, nothing works!

The page isn’t redirecting properly

An error occurred during a connection to doc-0g-70-docs.googleusercontent.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

From network tab, FF is constantly doing these two requests:

Request URL:https://doc-0g-70-docs.googleusercontent.com/docs/securesc/xxx Request Method:GET Remote Address:[2a00:1450:400e:808::2001]:443 Status Code: 302 Version:HTTP/2

Request URL:https://docs.google.com/u/0/nonceSigner?nonce=6hl1trmj27fmu&continue=https://doc-0g-70-docs.googleusercontent.com/docs/securesc/xxx Request Method:GET Remote Address:[2a00:1450:400e:809::200e]:443 Status Code: 302 Version:HTTP/2

Help me!

Asked by laurensdc 1 year ago

Answered by laurensdc 1 year ago

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Many sites not loading due to PR_END_OF_FILE_ERROR

For some time now - two or three weeks - I experience R_END_OF_FILE_ERROR on many websites. It is only under Firefox. And not on all sites. One example is coronavirus.bg.… (read more)

For some time now - two or three weeks - I experience R_END_OF_FILE_ERROR on many websites. It is only under Firefox. And not on all sites. One example is coronavirus.bg. I can't open it under Firefox. I use Firefox v.75 on Windows 7. I tried:

  • checking TLS settings - screenshot attached. Seems fine.
  • clearing the cache; didn't help.
  • turning network.dns.disableIPv6 to 'true'; didn't help.
  • turning network.dns.disablePrefetch to 'true'; didn't help.
  • restarting Firefox with add-ons disabled; didn't help.
  • scanning for malware; Malwarebytes didn't find any.

I am also attaching my browser test results from ssllabs.com.

I honestly don't know what to do and what is the issue. Please advise.

Asked by radi.stoyanov 1 year ago

Answered by radi.stoyanov 1 year ago

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On update to 74.0 several sites do not work - yahoo.com, weather,com, harborfreight.com and others. Most work OK. dom.storage.next_gen is false

Two computers updated to 74.0 (64 bit) today. Prior to the update no problems. After the update several sites are ignored on both machines. No errors, warnings, etc. … (read more)

Two computers updated to 74.0 (64 bit) today. Prior to the update no problems. After the update several sites are ignored on both machines. No errors, warnings, etc. It is as if you never entered the url. Tried about 50 sites, found 4 that don't work (ones I use regularly). Found a thread about 70.1 that sounded similar which suggested setting dom.storage.next_gen to false. Checked and it was already false. Tried safe mode - no difference.

Asked by rbsmith1000 1 year ago

Answered by Liz Cowburn 1 year ago

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mp4 video plays but with no sound (W7, f/f 64bit, v75.0)

A .mp4 video clip on the web will play through f/f but with no sound. A .mp3 audio clip plays ok. The laptop sound controls are not muted. The mp4 clip shows a bar at th… (read more)

A .mp4 video clip on the web will play through f/f but with no sound. A .mp3 audio clip plays ok. The laptop sound controls are not muted. The mp4 clip shows a bar at the bottom and on the right there's a symbol that looks like a speaker with a bar through it. There seems no way to change this. The mp4 clip will play perfectly in WMP and from the website on a Samsung phone.

Asked by Gra 1 year ago

Answered by jscher2000 1 year ago

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Almost every site is broken in Firefox 77

I just upgraded to Firefox 77, x64, Windows 10 2004. Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008 Now Firefox 77 breaks 99% of … (read more)

I just upgraded to Firefox 77, x64, Windows 10 2004.

Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008

Now Firefox 77 breaks 99% of all websites. (See attached screenshot.) www.example.com www.google.com www.wikipedia.org etc

Somehow, support.mozilla.org works, UNTIL I try to log in.

I've tried incognito mode, safe mode, etc. When I change charset of the page, the text displays differently, but it's still a useless mishmash.

--- BUT --- when I open developer tools, click the HTML request and click the Response tab, the HTML renders correctly there.

Asked by milan2 1 year ago

Answered by cor-el 1 year ago

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An error occurred during a connection to home.packagesear.ch. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECO

This is the message that I receive when I click on the Firefox icon: Secure Connection Failed An error occurred during a connection to home.packagesear.ch. SSL received a… (read more)

This is the message that I receive when I click on the Firefox icon:

Secure Connection Failed

An error occurred during a connection to home.packagesear.ch. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by espina7 1 year ago

Last reply by FredMcD 1 year ago

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Firefox 78.0.1 Tab Crashing

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in abo… (read more)

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in about:crashes. I've tried:

  • Starting in safe mode
  • Refreshing Firefox
  • disabling security software (Webroot SecureAnywhere)
  • Disabling hardware acceleration
  • Making sure latest drivers and Windows updates are installed
  • Run Windows system file checker tool (no errors found)

I use Firefox with screen reading software, so it is possible the issue may be accessibility related. I've tested with JAWS and Windows Narrator and experience the tab crashes under both.

OS is Windows 10 Version 1909 (OS Build 18363.900)

Asked by acawai 1 year ago

Answered by Roland Tanglao 1 year ago

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Firefox 75 can't access accounts at Discover.com

I have Windows 10 at current maintenance and Firefox 75 -at current maintenance. I have no problem with any other website, and the Discover website was fine until Mon Ap… (read more)

I have Windows 10 at current maintenance and Firefox 75 -at current maintenance. I have no problem with any other website, and the Discover website was fine until Mon Apr. 13. Now it says my accounts cannot be accessed.

Discover support says it is a problem with Firefox Java settings, but I cannot find anything about Java in the options. They had me restart the PC and clear cache and cookies in Firefox, but neither solved the problem.

I can access these accounts successfully with Internet Explorer and Microsoft Edge, so it looks like something in Firefox IS the problem. From previous support entries it looks like you have had similar issues in the past, so looks like that problem is back.

How soon can I expect this to be fixed? Firefox is my default browser, and I hate to have to use a different browser for just one website.

Asked by Barry Jedrick 1 year ago

Answered by FredMcD 1 year ago

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Why does Firefox get "SecureConnectionFailed - PR_CONNECT_ABORTED_ERROR" when connecting to website that has the SHA1 hash disabled?

Security consultants have advised that cipher suites using the SHA1 hash are no longer considered secure and should not be enabled. Using the nmap tool we can identify wh… (read more)

Security consultants have advised that cipher suites using the SHA1 hash are no longer considered secure and should not be enabled.

Using the nmap tool we can identify which cipher suites use the SHA1 hash.

On our webserver, (IIS version 8.5 on Windows 2012 R2 ) if we eliminate cipher suites that contain the SHA1 hash, the Firefox browser cannot browse the site. Error displayed = Secure Connection Failed - PR_CONNECT_ABORTED_ERROR We tested versions up to Firefox ( v75.0 ).

Other browsers such as Chrome and IE have no issues browsing our site with the SHA1 hash disabled.

Once the SHA1 hash is enabled, Firefox works fine. Seeking a solution that will satisfy the security folks and our Firefox users.

Asked by SPI_help 1 year ago

Last reply by jscher2000 1 year ago

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My logins.json is empty after synchronized the account and I don't have old logins.json (no corrupt)

I upgrade Firefox Desktop, and succendly no logins sites available. No corrupt and the logins.json is empty. I don't have old logins.json to try. How can i recover the lo… (read more)

I upgrade Firefox Desktop, and succendly no logins sites available. No corrupt and the logins.json is empty. I don't have old logins.json to try. How can i recover the logins.json?

Asked by mynotas 1 year ago

Answered by cor-el 1 year ago

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Firefox crashing my Mac every time I open it.

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crash… (read more)

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crashes.

I have tried reinstalling Firefox - same problem occurs. Anyone got any tips? I'm running a mac on El Capitan and have been for a while with no browser problems.

Asked by doregon 1 year ago

Last reply by FredMcD 1 year ago