Firefox Community Forum

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache. Also removed all the extensions to see if it fixes it Please help me. I have Linux Mint 22 Cinnamon Firefox version 131.0.3 (64-bit)

There seems to always be issues with Firefox and ebay.co.uk again.

Last time this occurred, Firefox simply wouldn't browse products on ebay, failing to display. That seemed to have been picked up some time ago. I just moved over to Chrome until it was fixed.

Now we have problems again. This time, ebay recognises that I'm signed in, but when I do anything like try to add a product to my Watch List, I'm told to re-enter my password (or PassKey) but whatever I choose password or my PassKey, Firefox simply cycled back to the password screen.

I've attached a screenshot to show the screen I'm talking about. See attached.

When I move over to Chrome and follow the same process, everything works perfectly. Definitely a Firefox specific issue. As I have the same addons configured on both browsers, including my Keeper Password Manager.

This is a new issue since the last upgrade as I recall. The only change being the Firefox upgrade.

The current version is the latest for Mac - 131.0.3 (64 bit) on Monterey 12.7.6

I now have windows 11 but this issue goes back to 10 as well. Every time Fire Fox updates it breaks all my sign ons to every page I have an account with. And Fire Fox updates a lot. I've had this issue for years and have seeked support before to no avail. Every single website sees it as a new browser. I can click on "trust this browser" but it sees it as a different browser after every update.

Hi,

I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, some elements of the settings etc.

From what I can see there is no difference to my settings under "Language and Appearance". When I create a new profile either with the profile manager in Firefox or by renaming "%appdata"\Mozilla Firefox", nothing changes. So I can rule out a custom userchrome.css or similar in the profile folder. When I switch to "troubleshoot mode" with the old or the new profile, everything looks fine.

It also affects Thunderbird, but no other programms.

I can't figure out, where the problem lies.

Hi there,

Hope this message finds you well.

I am presently having trouble loading websites and speed times are very slow.

Been using firefox for 7 years and never had an issue on linux versions. Though on macos I seem to be having these slow load times.

Also rendering images and content takes quite a while to do this.

I am currently running Firefox 131.0.3 (aarch64)

This is on a iMac m3 running Macos sonoma 14.6.1

I have compared this with safari and chrome and it seems to be much better.

Is there a test I can run to see if everything is okay?

thanks for making the best browser ever!

Best always

Benji

Windows 11 FF 131.0.3 64-bit

This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing. Ctrl-Alt-Delete doesn't even work. There is no way to shut it down except the power button. It happens at different times, and doesn't seen to have one trigger. I've run troubleshooter, but no change.

It was happening in the previous update, but it seems worse in this one. I asked about this on Reddit a few weeks ago, and someone else said he was having the same problem.

read the above. I can't get the pages to scroll up or down on our newspaper. the times say its a mozilla problem. Know anything that will help? Everything works fine on chrome.

Firefox crashes when trying to log in or add an account on Google services. It will also sometimes lag or not load when searching or trying to access Google Maps etc.

The first part happens whenever a website has a login with Google option, or if I attempt to go to accounts.google.com and do it there. As soon as I start typing in the input box it hangs after a letter or 2. I can reproduce this hang consistently. When it crashes, there is a URL in the bottom left indicating the browser is trying to access something.

I've cleared my cache and cookies and the problem remains. In addition, the Firefox crash reporter is empty and hasn't registered any crashes, even though it has clearly hanged and is visible in Windows Event Viewer (attached). This only happens on Google pages, so any help would be appreciated as obviously I switched from Chrome for better performance but I still need to access their services.

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025?

I am unable to find any way to change how my new tab should look when I click + sign or new tab is opened up on browser opening or re-opening unlike Chrome.

I hate the change of position of typing from the search bar on the current new tab to the URL bar (unseen or unheard in Chrome) that Firefox implemented without considering users who would detest it.

Using Firefox 131.0.3 (64-bit)

As of the lastest Firefox upgrade Pinterest is completely broken. When I log in the home page loads, but all instead of pictures I see colored boxes. The only images I see are the animated ads, they show fine. In other words, the opposite of what I want. I am only using adblock origin as an extension. I have cleared website data, clicked the shield to stop blocking, and rebooted firefox in safe mode yet the problem persists. Every other browser I have can show pinterest just fine. Safari and Chrome have no issues, only Firefox. I am using Firefox 131.0.3 on MacOS Sonoma 14.7.

Every time I restart my laptop, Firefox loses all preferences and configurations whenever I reboot my laptop.

When I open Firefox after restarting my laptop, it acts as it's not connected to the internet, and won't load any pages, it just keeps loading indefinitely.

It's still connected to my Mozilla Account, but Sync is turned off, and all configurations and customization seem to be reset to default.

To fix the "connection" issue, I go to Menu > Help > More troubleshooting information and select the Refresh Firefox... button.

After that, I can go and activate the Sync option again, which will get all my bookmarks, extensions, etc.

Finally, I go to about:config and change the value of browser.uiCustomization.state to set my toolbar customization as I normally use.

I've tried reinstalling Firefox, removing all Mozilla-related files and folders, removed registry entries, but nothing worked...

I really enjoy Firefox, but this is too much of a headache... This is my last attempt to solve this issue, or I'll be forced to switch to another browser... At this point, even Internet Explorer will do

Firefox v131.0.3 running on a x64 Windows 11

Certain websites I visit will fail to display custom fonts, unless I clear cookies, where it works fine until I refresh the page, either by signing back in, or reloading. the screenshots I have are of https://developer.android.com/studio/install this is one of the sites that gives me the issue. I have tried disabling all of my extensions, and it still doesn't fix the issue. Any help would be appreciated.

I am having increasingly frequent cases when Mozilla impedes the correct operations of final actions such as 'submit', 'enter' 'place order' etc. On such occasions, applying the cursor has a minimal effect on the relevant Click Button. I have also had trouble with its proper interaction with Roboform. The latter have tried to provide me with solutions but none have worked so far. I am now in the middle of establishing a separate Profile for Roboform. Surely, all this should not be happening. It certainly does not with Microsoft Edge, which I have had to use in such occasions. It feels as if there is a barrier around Mozilla preventing correct interaction with other bodies. Please help.

I have run Malwarebytes, a full virus scan of my whole PC, Uninstalled and reinstalled Firefox and I can't figure out why. I have sent the same question to You Tube to see if they have any ideas. Any help would be great

How to search for installed (both enabled and disabled) addons extensions in Firefox browser like chrome does via "chrome://extensions/" in 2025?

It is quite surprising that in 2024-25, firefox still doesnt have any option to search for installed addons via "about:addons". You can only search for addon site, not for those installed on your device and profile and browser.

Is firefox team really updating their browser for 2025 when compared to chrome?

I'm experiencing a relatively new issue where mono audio in Firefox only plays out of the left channel. The same sources play out of both channels in Safari. I'm on MacOS 14.6.1, Firefox 131.0.3. Any help is appreciated - thanks!

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email and pw, followed by "authorization code"), I'm taken to my account page. Scrolling down to Connected Services, I can see a recognizable account name (my Windows 11 user name and the name I've assigned to my computer). But looking up at the account button at the top right of Firefox, I see a small yellow triangle. Clicking on the button, I'm told "Account disconnected." (Remember, I'm currently looking at my account page, which says I'm connected.)

So I try to log in again. I give email address and password, and authorization code, and I'm in again. Now I see an addtional account connected, "Firefox 131, Windows 10" (remember, I'm using Windows 11).

So looking up again to the upper right at the account button, I see the yellow triangle, and clicking tells me once more that I'm disconnected, even though I have my account page open in front of me.

All of this, of course, prevents me from having access to the sync function. I've been through this circle several times with the same strange results.

Anyone have any idea what' going on.

Screenshot attached.

Thanks! Lance

I publish two mediawiki sites. http://wikidelphia.org and http://othernetworks.org

Both show up just fine for other people and for me when I access them with other browsers.

My problem occurs when I use Firefox to work on OtherNetworks. I'm going to try attaching screen shots of the Main Page. The first is from a normal view of my main page taken with another browser. In this shot the graphic is on the right

The second one is the same page taken with Firefox as the browser. I can't even figure out how to describe what is wrong with that second display.

I'm wishing for someone to figure out what is going on here and tell me how to restore FireFox so I can use it to work on my website. Is there some setting in Firefox or in the OtherNetworks site that is causing the awkward layout when using Firefox. I'm rather dependent on the bookmarks in Firefox.

Please call me or write if you would like to help me.

Stan Pokras in Philadelphia, PA [edited phone# from public community support forum]

Cannot play sounds (videos) on Firefox. Can on other browsers. Went through suggested solutions, nothing worked. Firefox recently sent out an update. I downloaded it, didn't change anything.