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Help creating an account

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into… (read more)

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my account. Can I get a call at [edited phone# from public community support forum]. Name Paul Yoshida.

Asked by paul.Yoshida 5 days ago

Answered by James 5 days ago

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sign in

i have been using this email address [email 1 removed] and it wont let me to sign in or reset password i do have another email address which is no longer use its been hac… (read more)

i have been using this email address [email 1 removed] and it wont let me to sign in or reset password i do have another email address which is no longer use its been hacked ([email 2 removed]) is it possible to change the email address to [email 1 removed] so i can continue using that email [email 1 removed]

thanks

Asked by anser sultan 2 weeks ago

Last reply by Denys 2 weeks ago

  • Locked

you sent me code [edited] to create a new password to sign in on the new browser desigh It wont take it . My name is Darek shapiro.

Mozilla sent me passcode # [edited] to create a new password to sign in with on the new browser that I was faced with today wont take it the cose . My name is Darek S… (read more)

Mozilla sent me passcode # [edited] to create a new password to sign in with on the new browser that I was faced with today wont take it the cose . My name is Darek Shapiro. I need to work today. Want my old browser back

If I cant fix this  My phone # is [edited phone# from public community support forum]

Asked by Darek16 2 weeks ago

Last reply by Denys 2 weeks ago

Passwords disapear when firefox closes

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords… (read more)

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords don't work forcing me to change them, and I would have to do another password save, but if I forget to do it and close the browser all the passwords are delete. I did not have this problem prior to this new install.

Also I prefer to use Firefox as a browser I feel it is way better than Edge and Chrome even though it doesn't work one a two websites I need to use. one only works on chrome the other only works on edge.

Let me know if you need other information.

Stephen Richards [edited emails from public community support forum]

Asked by sprichards53 3 weeks ago

Last reply by sprichards53 2 weeks ago

obscure logins.corrupt

Hi a few weeks ago i had the problem that my firefox-stored-passwords are gone and there are files named logins.json.corrupt and logins.json-1.corrupt to -4 The in dir… (read more)

Hi a few weeks ago i had the problem that my firefox-stored-passwords are gone and there are files named logins.json.corrupt and logins.json-1.corrupt to -4 The in dir backup was also corrupt. File length 122 -123 kb all nulls. If i look at the dates first to last, they span two weeks were i didnt notice the problem. PC is always hibernated after work. Except for one which i imported just before from edge at the end of the two week span No problem: logins replaced by external backup as i found here at the forum.

But: How can Firefox produce multiple corrupt files without noticing me? (I have saved them for reference) In that two weeks span logins using firefox passwords obviously worked. (I dont remember the details)

Then some updates and reboots. No problem. But after work i do always hibernation

TODAY: PC didnt survive hibernation. logins and in-dir backup are corrupt again.

What about a) checking better if something is going wrong (obiously you do something because you rename the files for some reason) b) Noticing the user c) And how on earth this can go wrong in the first place.

Now for the obscure: Both times somebody has just before posted something against the greatest President of all time at Fux Nus using this pc. Backdoor possible?

Thanks

Edit: Using Windows, no other problems with storage on the 1TB Samsung ssd

Asked by msecker 3 weeks ago

Last reply by msecker 3 weeks ago

support.mozilla.org login

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this? I understand the need for se… (read more)

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this?

I understand the need for security precautions, but my circumstances don't require 2-step verification or the re-login.

Asked by noel_envode 1 month ago

Last reply by TyDraniu 1 month ago

I am 83 years old ! I have worked in the computer industry forseveral Years since 1965 when i worked foe GSI in dallas on TIAC 102 thru 103 I cant get back on line recently !

Help me recover my passwords to sign in ! I fear that i might have mangled them Myself . I am 83 years old and have several passwords and passkeys tucked away but pr… (read more)

Help me recover my passwords to sign in ! I fear that i might have mangled them Myself . I am 83 years old and have several passwords and passkeys tucked away but probably got them messed up while trying to reset my computer that i got from my daughter 6 months ago ! It appears that i have completely messed up the CPU and i really need help! My step daughter who is back in china now Is hard to communicate with. She has the other processor with her. I wish there was some way to get back on line ! Please try and help ! My phone number is [edited phone# from public community support forum] if that can help

Asked by William Brumlow 2 months ago

Firefox primary password cannot be entered.-Please check.

I need to enter a firefox primary password. I cannot enter an existing primary password. A reset is required. How can I change the firefox primary password? I need help r… (read more)

I need to enter a firefox primary password. I cannot enter an existing primary password. A reset is required. How can I change the firefox primary password? I need help resetting.



@Name : Eunji Ok @Phone number : [telephone number] @E-mail : [email address]

Asked by 옥은지 2 months ago

Last reply by Paul 2 months ago

password blocking

I want to send this pc to repair shop and have technicians update it to windows 11. I want to protect my passwords for banking etc. that are saved on this pc. How do … (read more)

I want to send this pc to repair shop and have technicians update it to windows 11. I want to protect my passwords for banking etc. that are saved on this pc. How do I do it so techs do not have access?

Asked by Sharon Turnbull 3 months ago

Last reply by Paul 3 months ago

Login screen legibility

I use a custom wallpaper, which has almost no contrast with the login password fields, which are all white, including the text, making them essentially invisible. Is the… (read more)

I use a custom wallpaper, which has almost no contrast with the login password fields, which are all white, including the text, making them essentially invisible. Is there any way I can change the text color of the login password prompt to black, so it will be clearly visible? I've found nothing on the forums. I'm running Sequoia 15.6.1 on a Mac Mini M4. Sidney

Asked by snksaukus 3 months ago

Last reply by Paul 3 months ago