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Module Internet Download Manager

Bonjour, Je ne peux plus utiliser Internet Download Manager, alors qu'hier matin, pas de problème. Mon navigateur est à jour, j'ai réinstaller plusieurs fois, mais le p… (read more)

Bonjour,

Je ne peux plus utiliser Internet Download Manager, alors qu'hier matin, pas de problème.

Mon navigateur est à jour, j'ai réinstaller plusieurs fois, mais le problème persiste.

L'extension est bien installée, mais l'icône n'apparait pas.

Comment faire.

Merci

Asked by Marco-CRF-0966 3 months ago

Last reply by Logosor 3 months ago

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 5 months ago

Last reply by Terry’s 8960 1 month ago

Video Won't Play in Browser

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinni… (read more)

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinning wheel. I see other people are having the same issue but I haven't seen a solution. Any ideas or help appreciated.

Asked by janswers 5 months ago

Last reply by dave447 4 months ago

Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 5 months ago

Last reply by TyDraniu 2 months ago

VPN is not working on my laptop

(Title): VPN is not working on my laptop (Description): Hello, I installed a VPN on my laptop, but it is not working. I cannot connect to any servers. I have tried res… (read more)

(Title): VPN is not working on my laptop

(Description):

Hello, I installed a VPN on my laptop, but it is not working. I cannot connect to any servers. I have tried restarting my laptop and reinstalling the VPN, but the problem still exists. How can I fix this issue?

Thank you.

Asked by nz8137343 4 months ago

Last reply by markwarner22 4 months ago

Just recently I am no longer able to access Bing.com to search

Just recently I am no longer able to use Bing.com to search with. Being it is my preferred source of searching for me. Google is awful for my purposes. … (read more)

Just recently I am no longer able to use Bing.com to search with. Being it is my preferred source of searching for me. Google is awful for my purposes.

Asked by rjn68 4 months ago

Last reply by markwarner22 4 months ago

master password issue

My Firefox prompts me to enter the master password when it opens, even though the current homepage is Firefox's default one and there is no place that requires login.I ha… (read more)

My Firefox prompts me to enter the master password when it opens, even though the current homepage is Firefox's default one and there is no place that requires login.I have already tried turning off and then turning on the master password, but it still doesn't work.

Asked by georgefurry6 4 months ago

Last reply by markwarner22 4 months ago

Firefox search engine keeps using wrong default search

I always use google as my default search engine for firefox. I recently got a message saying firefox had been updated. Ever since, whenever I search for something it ke… (read more)

I always use google as my default search engine for firefox. I recently got a message saying firefox had been updated. Ever since, whenever I search for something it keeps using yahoo as the default search engine instead of google. I checked the settings and google IS selected as the default search engine. The weird thing is, if I set the default search engine to something like ebay or wikipedia it will use that correctly. It's just that when google is selected it goes to yahoo instead. I appreciate any help, thank you.

Asked by guitar387 5 months ago

Last reply by James (On Leave) 5 months ago

Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (read more)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 5 months ago

Last reply by NoahSUMO 5 months ago

GMail not working in Firefox.

Hi, I have recently found some features of GMail are not working in Firefox. File attachments fail to attach, the spellchecker , though selected in settings, won't chec… (read more)

Hi, I have recently found some features of GMail are not working in Firefox. File attachments fail to attach, the spellchecker , though selected in settings, won't check spelling to name but two. I have disable the ad blocker but no change. The same GMail account works fine in MS Edge. I would welcome suggestions to resolve these issues as I much prefer working in Firefox. Thank you.

Asked by Kjm 5 months ago

Last reply by jonzn4SUSE 5 months ago

My Firefox is using a lot of data; I don’t know why.

My Firefox is using a lot of data; I don’t know why. I am not using Firefox, and it is not running in the background, yet it is always using the internet. So what do I n… (read more)

My Firefox is using a lot of data; I don’t know why.

I am not using Firefox, and it is not running in the background, yet it is always using the internet. So what do I need to do in this situation? I tried to stop the internet connection using outbound rules, but it did not work. It is still using the internet. What is the reason my browser has high data usage? I have high data usage; in fact, in the past 12 days, we've used 30+ GB of data.

Asked by Adib 5 months ago

Last reply by markwarner22 5 months ago

the failing FireFox

Dear Support I have opted to use the Firefox browser mainly due to the provision of fixed “Bookmarks” on the left-hand side of the screen, not provided by others. Howeve… (read more)

Dear Support I have opted to use the Firefox browser mainly due to the provision of fixed “Bookmarks” on the left-hand side of the screen, not provided by others. However, I am experiencing lot of problems with Firefox , including: - Freezing pages - Images are not fully displayed - No internet connection at pick times - Hanging on certain pages - Delay opening various web pages - etc The above issues have become more prevalent recently forcing me to use Google Chrome. I have now learnt that when FireFox goes down due to one of the above issues, I have to switch to Google Chrome for access to the relevant pages and generally the WWW. I have no option but to abandon the failing FireFox, if the failures continue. Thanks Harry Elm London

Asked by elm harr 4 months ago

Last reply by markwarner22 4 months ago

Firefox, PDFs and IDM

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clickin… (read more)

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

Asked by Genesis Amadeus 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

No sound, FF only

Windows just had an update, in that when I did it now Firefox has no sound at all in Youtube, Disney plus or any other site. Now I did my own trouble shooting, games hav… (read more)

Windows just had an update, in that when I did it now Firefox has no sound at all in Youtube, Disney plus or any other site.

Now I did my own trouble shooting, games have sounds, my music player (winamp) has sound, I downloaded chrome and I oped volume mixer and played a video in that, there was sound.

I do the same thing in firefox and there is no sound, and in volume mixer where the lines go up showing the volume as it plays, it did it for chrome but not Firefox.

So there is no issue with my head set, my computer or my sound, it is firefox alone.

Asked by Fizbanic 5 months ago

Last reply by Ali Rajabi 4 months ago

Gmail not loading in mozilla firefox

I can no longer open my gmail in firefox. I need to open chrome to load my gmail and I never use chrome. So why can't I load gmail into my firefox account. Everything els… (read more)

I can no longer open my gmail in firefox. I need to open chrome to load my gmail and I never use chrome. So why can't I load gmail into my firefox account. Everything else is loaded except my gmail.

Asked by Lance Brown 5 months ago

Last reply by jonzn4SUSE 5 months ago

Tried to sign onto gmail from a new HP laptop. Got an "enter your passode, face, or fingerprint" and was blocked from signing on. Why

I have three gmail accounts. When I try to sign on to my main gmail account it says I need to confirm access with a passcode, fingerprint or face. I don't have any of t… (read more)

I have three gmail accounts. When I try to sign on to my main gmail account it says I need to confirm access with a passcode, fingerprint or face. I don't have any of these set up. It blocked me from signing into that gmail account. Why? It said "this is coming from a Mozilla-Firefox app. Like what? Thanks

Asked by Peggy 5 months ago

Last reply by markwarner22 5 months ago

Bookmarks

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this me… (read more)

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this message when I try to restore.

Asked by jimkimbroughjr 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago