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lost tabs following forced update

I received a message from Mozilla saying i had to update my version of firefox or certificates would be invalid and things would run slowly or worse. The deadline was to… (read more)

I received a message from Mozilla saying i had to update my version of firefox or certificates would be invalid and things would run slowly or worse. The deadline was today so I followed the update instructions, installing the update. Then all my tabs crashed (over 100) in 7 active windows AND the Restore crashed tabs button did nothing either for individual tabs or the restore all tabs button.

Helllllp? Please.

Asked by David Bardenstein 4 months ago

Last reply by markwarner22 4 months ago

Your update has erased every bookmark I had, no gmail, no YT, NOTHING is left. my history is erased. Than k you for destroyi8ng my computer

Your update has erased every bookmark I had, no gmail, no YT, NOTHING is left. my history is erased. Thank you for destroying my computer. WHY DID YOU DO THIS TO ME? … (read more)

Your update has erased every bookmark I had, no gmail, no YT, NOTHING is left. my history is erased. Thank you for destroying my computer. WHY DID YOU DO THIS TO ME?

Asked by M Leahy 1 month ago

Last reply by Mandy 1 month ago

Missing tabs, history and bookmarks after update

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please he… (read more)

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!

Asked by Christine 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Why did multiple tabs just randomly disappear from my main window?

I ran into a glitch in another program, and as part of trying to fix it I rebooted my computer. On doing so, I find that the VAST majority of the tabs I had open in my m… (read more)

I ran into a glitch in another program, and as part of trying to fix it I rebooted my computer. On doing so, I find that the VAST majority of the tabs I had open in my main browsing window have disappeared - some of them out of tab groups I'd created to avoid losing the tabs in question. Neither tab history nor browser history show the missing tabs.

What gives?! Is there any way to restore the window as I had it, say, yesterday?

Asked by hobbitguy1420 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

New secret key! old secret key deleted!

Question: where can I find a key that has been changed, or when asked is it automatically saved an will appear when needed . Question: I am trying to recover everything-… (read more)

Question: where can I find a key that has been changed, or when asked is it automatically saved an will appear when needed . Question: I am trying to recover everything-l also need to know (my finger slipped and lost what I was working on) not sure since I lost that info! But I think something like I should tap on user name, and something about a list of keys would appear? I do not remember what I was working on but somehow I think it was important? Recover is taking time but I need a lot to recover.I hope most of what I need to recover if they need a key it will be with (such as contacts!)what I am trying for recover. Thank you in advance for any help you can give me. Sorry for the long rambling but could not see how to shorten the question. I need help with other recovery info...

Asked by Leslie Abrams 5 months ago

Last reply by markwarner22 5 months ago

How do I recover a password that I deleted

I use the Firefox "password keeper". Today, I changed the password on a website. The Firefox app auto filled the new password. Everything was fine. But when I went ba… (read more)

I use the Firefox "password keeper". Today, I changed the password on a website. The Firefox app auto filled the new password. Everything was fine. But when I went back to the password keeper, there was a double entry for the website for which the password was changed. I inadvertently deleted the website (and password) that I should have kept.

Is there anyway to retrieve and restore that password?

Asked by darrel.dickson49 5 months ago

Last reply by markwarner22 5 months ago

How can I transfer browsing history from another user

Windows shut down my computer and when I restarted it all my data was gone! (Thanks Windows!) In order to restore my data, I had to create another user profile with adi… (read more)

Windows shut down my computer and when I restarted it all my data was gone! (Thanks Windows!) In order to restore my data, I had to create another user profile with adimn. privileges. That restored my desktop icons and other data, but not my bookmarks and browsing history. Is there a way I can recover those?

Asked by hartgh 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

cannot access my browser data anymore

my hard drive got fried, i thought firefox would save my browser data if i was logged on so i thought my passwords and bookmarks would be saved but it isn't and i have no… (read more)

my hard drive got fried, i thought firefox would save my browser data if i was logged on so i thought my passwords and bookmarks would be saved but it isn't and i have no other backup other than +4 years old chrome ones and nothing is up to date there obviously so now i'm panicking

Asked by Lulu 5 months ago

Last reply by hyperinterceptor 5 months ago

неправильное обновление

Придется вам как-то перевести самостоятельно то что написала на английский. Зачем писать что при обновлении все будет сохранено, если после обновления, половина окон на в… (read more)

Придется вам как-то перевести самостоятельно то что написала на английский. Зачем писать что при обновлении все будет сохранено, если после обновления, половина окон на восстановилась и история предыдущих посещений пропала.? и как мне теперь все это восстановить обратно?'

Asked by n916411 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago