Showing questions tagged:

Lost Sound

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not al… (read more)

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not always happen. I can switch tabs and still hear the sound. Then switch back and no sound. The video is not paused. I've tried pausing and playing the video, still no sound. Refreshing the tab doesn't help Where do I go to turn the sound back on? Win11, Firefox v144.02 64 bit.

Open 1 1 171

playback speed youtube not working

Hello Mozilla Support Team, from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available. Could you please c… (read more)

Hello Mozilla Support Team,

from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available.

Could you please check and rework?

Thanks in advance.

Many greetings Stefan

Open 1 1 141

How to adjust the HLS setting.

"Oops, your browser's HLS setting is too low." Trying to stream, in browser, and I'm completely blocked today. The browser says it's fully updated. And yet. Whatever… (read more)

"Oops, your browser's HLS setting is too low." Trying to stream, in browser, and I'm completely blocked today. The browser says it's fully updated. And yet.

Whatever the case, where and how do I check and/or adjust the HLS setting?

Open 1 1 116

Youtube

Sometimes whilst watching youtube videos they freeze and I have to restart Firefox. Is that a Firefox issue? I am not a youtube member. Thanks Reg

Open 1 116

not sound

Неожиданно пропал звук при использовании любых видеосервисов из Интернета.. При использовании других браузеров звук рабоет нормально. Как решить проблему с восстановлени… (read more)

Неожиданно пропал звук при использовании любых видеосервисов из Интернета.. При использовании других браузеров звук рабоет нормально. Как решить проблему с восстановлением звука?

I've suddenly lost sound while using any online video services. Sound works fine when using other browsers. How can I restore sound?

Open 1 125

Video stutter

For the last two years the issues with video stutter have been worse and worse for me. I don't know if it is because of a different codec the video is using, but if it wa… (read more)

For the last two years the issues with video stutter have been worse and worse for me. I don't know if it is because of a different codec the video is using, but if it was I would expect the fans to ramp up from trying to decode it. Instead, my laptop stays always silent, but the video laggs like crazy when I want to play it at native 1440p.

I cannot view or change the video codec, since the current issue happens on a platform (herohero.com) other than youtube.

Open 2 137

Youtube fullscreen is misaligned

I've tried messing with hardware acceleration, resetting the zoom to 100, it seems when i get the zoom as low as possible it tries to fall back into place, i can't find a… (read more)

I've tried messing with hardware acceleration, resetting the zoom to 100, it seems when i get the zoom as low as possible it tries to fall back into place, i can't find any fix on this, i like this browser but i cant watch anything like this

Open 3 59

fulscreen does not work as it seposed to do

youtube goes fulscreen but not in the richt way i can see the video fully but it does not cover my sreen fully an the under part of my screen it is not posting see im… (read more)

youtube goes fulscreen but not in the richt way i can see the video fully but it does not cover my sreen fully an the under part of my screen it is not posting see image for a better picture

Open 1 68

Chromebook Plus - Lenovo 14 2025 (ARM64) - Streaming video services issue

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910). I can successfully downl… (read more)

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910).

I can successfully download Firefox for Linux: Mozilla Firefox Debian Package mozilla-deb-1.0 144.0 (aarch64)

But when I go to run streaming video services get: Prime Video is incompatible with your current operating system or web browser. You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132.

Same with Netflix.

any ideas, thoughts, solutions?  :)

Cheers.

Open 4 237