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UI errors after updates- PDFs, Google Sheets and other graphic elements showing up as just black

I'm encountering some UI errors with the last couple updates. With an update from a couple weeks ago, I noticed when viewing PDFs in the browser, random characters would … (read more)

I'm encountering some UI errors with the last couple updates. With an update from a couple weeks ago, I noticed when viewing PDFs in the browser, random characters would be invisible, and in Google Sheets I'd notice some cells appeared blank, though selecting them showed that there was text inside. I also noticed disappearing text in a Google Doc I was working on. Now with the update that was just released today (154.0) all PDFs, and entire screens in Sheets and Docs, and other random graphic elements, are showing up as just flat black (see attached screenshot). My job involves working with spreadsheets and PDFs a lot so this is severely impacting my workflow, and I am reluctantly working in a different browser today.

I did a browser refresh, and then I uninstalled and re-installed, and that didn't help anything. What should I try next?

I should note I am using Firefox on Windows 11. I am not experiencing any issues with Firefox on iOS or Mac OS.

Edit: I was able to troubleshoot and fix this by disabling hardware acceleration under performance settings. Problem solved!

Solved 1 1

Web page doesn't load

Until last week I could access crosswords on the Australians Mind Games site. I could open the selected puzzle and be prompted to open with Firefox or Adobe and then be a… (read more)

Until last week I could access crosswords on the Australians Mind Games site. I could open the selected puzzle and be prompted to open with Firefox or Adobe and then be able to print. Now, when I click on the selected puzzle nothing loads. I've cleared recent history, looked at permissions, turned off privacy settings in Duckduckgo and nothing seems to work. I have resorted to using Edge (which I hate) to print the crosswords. Has anyone got a solution?

Solved Archived 2 180

Font on certain sites is being forced to this weird one (NOT in private window though), font setting in accessibility does nothing to fix it

My font on some sites is being forced to this horrible condensed font and it's seemingly nothing to do with my font settings in browser. Thing is, I VAGUELY remember chan… (read more)

My font on some sites is being forced to this horrible condensed font and it's seemingly nothing to do with my font settings in browser. Thing is, I VAGUELY remember changing a setting SOMEWHERE to actually do this, but it's not the main font setting in accessibility. Furthermore this issue has only started happening in the last day or two and my vague memory of setting my font somewhere was years ago.

Is there any other setting in Firefox that affects default font for certain sites?

[Images attached from terraria.wiki.gg in a normal tab (with bad font) and private browsing tab (with the font it SHOULD have) for comparison]

Solved 7

The layout of the Tapatalk site Unofficial Martin Guitar Forum has changed appearance and is not usable.

To view a new comment on the site UMGF, clicking view on email opened the forum with all info and access included. Now, a very bare bones layout has replaced it renderin… (read more)

To view a new comment on the site UMGF, clicking view on email opened the forum with all info and access included. Now, a very bare bones layout has replaced it rendering it useless. It loads correctly on Chrome however.

Solved Archived 2 140

images, text boxes dropdown menus reload the moment i scroll even slightly

images, text boxes dropdown menus and anything of the like reload the moment i scroll even slightly text boxes and dropdown menus dont reload text or option chosen just t… (read more)

images, text boxes dropdown menus and anything of the like reload the moment i scroll even slightly text boxes and dropdown menus dont reload text or option chosen just the image/ box no clue what could be causing it doesn't appear on mobile just PC. appears when searching with duck duck go and google also reloads when moving over images and a good chunk of the time only loads them partially/ flickering, not unusable just annoying thanks

Solved 5

Firefox

Last night my machine updated itself but now I cannot access Facebook as it says I am using a browser version not supported by FB. I checked and my Firefox browser is ind… (read more)

Last night my machine updated itself but now I cannot access Facebook as it says I am using a browser version not supported by FB. I checked and my Firefox browser is indeed up to date. Have I been hacked or what?! Thanks. Geoff

Solved Archived 1 160

Why my weather station site shows offline only on Firefox?

Why https://www.wunderground.com/dashboard/pws/IWOJEWDZ128 my weather station site for several months shows status offline and direct me at once to main site wunderground… (read more)

Why https://www.wunderground.com/dashboard/pws/IWOJEWDZ128 my weather station site for several months shows status offline and direct me at once to main site wunderground.com ? It is only on Firefox, Chrome, Android works normal and here it is online. Win 11, Avast Free, blockers (active adblock, ublock, ect.) In past several years was all ok I did change nothing with settings, blocker were in past also. What and where to look for?

Solved 3 130

I am using Firefox under windows 11 to Access MyGov account

I use Firefox trying to access myGov account. I can Log into myGov account without any issues, but once I log in. I can't click on link within myGov to go to any of the l… (read more)

I use Firefox trying to access myGov account. I can Log into myGov account without any issues, but once I log in. I can't click on link within myGov to go to any of the linked services. Forefox just stay on the page without going anywhere. Every time I want to log into MyGov, I got to use other browser like Microsoft Edge. In Edge or Chrome, the same log in process, but then when I click on the linked service, like ATO, Medicare, etc. It actually take me to ATO, or Medicare etc, where In Firefox it does not work when I click on the link.

Solved 2 40

Firefox refuses till show Facebook.com

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything … (read more)

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything shows as normal. Can't see any setting on the Firefox settings page that controls this.

Solved Archived 9 250

Firefox 152.0 (64-bit) AWEFUL

I chose passwords and sign in, but there's more. You are already aware of the Facebook issues but there are others issues with this and I personally don't have time to te… (read more)

I chose passwords and sign in, but there's more. You are already aware of the Facebook issues but there are others issues with this and I personally don't have time to tell you how to do your job. I have to keep up my production to keep my job. Your browser really cost me labor time. So, I would like to know do you recommend going back to a previous version until you fix this mess? OR... what ohter browser would you recommend as your replacement?

I appreciate your time, and I look forward to your answer.

Thank you R

Solved 2 40

Costco.ca doesn't load on laptop but does on iPhone.

Hello, My Win 11 Home (ver 25H2, OS build 26200.9168) Dell laptop runs Firefox v. 155.0 and doesn't load costco.ca however my iPhone 15 Pro Max running Firefox v. 154.1 d… (read more)

Hello,

My Win 11 Home (ver 25H2, OS build 26200.9168) Dell laptop runs Firefox v. 155.0 and doesn't load costco.ca however my iPhone 15 Pro Max running Firefox v. 154.1 does. The laptop's browser initially loads the costco.ca landing page (for 1 second) then displays a white screen with this message: "Application error: a client-side exception has occurred (see the browser console for more information)."

What can I do to enable Firefox to load Costco.ca on my laptop?

Thanks,

Steve

Solved 2

I am running Windows 11 on my latp top but show Windows 10 on Firefox

I started using Firefox because I was having issues with cliches in my banking app with Google. And I don't like using google. My grand daughter recommend Firefox. I have… (read more)

I started using Firefox because I was having issues with cliches in my banking app with Google. And I don't like using google. My grand daughter recommend Firefox.

I have Windows 11 on my laptop and downloaded Firefox for Windows 11. Everything worked great for a while, then I started having the same cliches with Firefox that I was having with Google. The bank IT tech support advised me to clean my cache. So I did and everything was fine,,,,, for a few weeks and now it has done it again. This caused me to go back and clean my cache again, I did that, restarted my banking app and now it is working fine.

The most confusing part is. when it cliched this time. I went in to verify my Firefox version and my Windows version . The best I could tell, my windows is 11 but my Firefox in 10, so I don't know what I'm doing. Why would is show that when I downloaded the version 11?

Finally, am I going to have to clean my cache on a regular basis or is there some way I can have it cleaned automatically by my computer?

pretty

I am 70 years old and I have worked on my own computer since they first came out with home computers with dial up modems with out windows, We had to use DOS commands,.. So I use to know my way around computers pretty darn well.. Now technology is so advanced it is like Greek to me. I need some easy instructions and a K.I.S.S. (Keep It Simple Silly). So can and will someone talk plan English to me?

Thank you for any assistance you can give

Solved 2 10