Showing questions tagged:

BBC videos no longer play

Firefox is up to date, Windows 11. I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no adv… (read more)

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Solved 12 3 69

Google search from search bar triggers Captcha

My current version of Firefox is 151.0.4 (64-bit) & for the past 2 weeks or so every time I use the search bar to google something it triggers one of those "We've det… (read more)

My current version of Firefox is 151.0.4 (64-bit) & for the past 2 weeks or so every time I use the search bar to google something it triggers one of those "We've detected unusual activity from your network" requiring a Captcha. At first I tried all of the typical stuff [antivirus, vpn, extensions, etc...] to make sure that wasn't the issue. But as of yesterday & confirmed today I can actually go to Google's website first & do the search from there with no issue & no captcha.

So, whatever the issue is has to do specifically with doing the search via the search bar... for some reason. Is this a bug in the browser, or is there perhaps some setting that could cause this to happen in the about:config page? Though, I doubt a setting could be it because I've changed the settings I've changed now for years without causing this issue.

Solved 3 2 158

change font size in working bars, not web pages

I am making another plea: how do I change the font size of the working bars in firefox? The Title BAR, the Menu BAR, the Tab BAR, etc. On my computer, they're minuscule, … (read more)

I am making another plea: how do I change the font size of the working bars in firefox? The Title BAR, the Menu BAR, the Tab BAR, etc. On my computer, they're minuscule, and I can't see them. I'm not a programmer, I don't know anything about code, so that limits the way things can be explained to me, or that I can understand. Several of you have been kind enough to suggest different solutions, but they all make things worse. I think I've screwed things up almost irreparably. I can barely recognize my browser any more. I've even tried to refresh Firefox, and that also made the situation worse. And now, every tab crashes constantly. Thanks to anyone who can help me solve this problem.

Solved 3 2 89

One website will no longer load and display

Yesterday (August 10) I tried logging into my account on Domini Funds (https://uportal.ultimusfundsolutions.com/app/dominifund/#login). My login worked okay, but only hal… (read more)

Yesterday (August 10) I tried logging into my account on Domini Funds (https://uportal.ultimusfundsolutions.com/app/dominifund/#login). My login worked okay, but only half of the site's menu loaded and none of my account data loaded. There was just a white circle with a blue streak orbiting inside. After 60-90 seconds of this display, I aborted the attempt to access my data.

I tried logging into the site again today after I had been prompted to download and use a new version of Firefox. The same result: log-in was successful, but only a partial menu loaded and none of my account data was loaded. The orbiting blue streak ran for 60 seconds before I gave up and aborted.

I then tried to access the site using an old version of Microsoft Internet Explorer and everything displayed as expected. I had a full menu displayed and I could view and interrogate my account data.

I only visit this site 3-4 times a month. My last visit was on August 1. Everything displayed properly then.

Solved 2 1

Ctrl Key zooms in webpages

Since this latest update to Firefox 153.0, anytime i press the CTRL key (either left or right) it automatically starts zooming in the webpage im on. Nothing is wrong with… (read more)

Since this latest update to Firefox 153.0, anytime i press the CTRL key (either left or right) it automatically starts zooming in the webpage im on. Nothing is wrong with my keyboard and this wasn't an issue before this update.

Solved 2 1 10

The built-in VPN in the browser disappeared.

Hello, I am experiencing an issue where the built-in Firefox VPN feature has completely disappeared from my browser interface. I cannot see the icon on the toolbar, and t… (read more)

Hello, I am experiencing an issue where the built-in Firefox VPN feature has completely disappeared from my browser interface. I cannot see the icon on the toolbar, and the feature is not active. Could you please clarify if this feature has been geo-restricted or temporarily disabled for certain regions, or if there is another hidden preference I need to modify to restore it? Thank you for your assistance.

Solved 1 1 60

Discord not asking for permissions?

I previously accidentally removed notification permissions from discord. I'm trying to reanable them, but even when i enable the settings in discord firefox will not give… (read more)

I previously accidentally removed notification permissions from discord. I'm trying to reanable them, but even when i enable the settings in discord firefox will not give me the popup to turn on notifications. when i click on the usual permissions tab myself it simply does not show the notifications option. they are not blocked in my firefox settings, and other sites like youtube and twitter work perfectly fine

Solved 4 1 189

Update 151.0 (64-bit Win 11) - I want to eliminate the empty space on the top of my home page.

Now that this update is in place, my 80% screen size now has a scroll bar on the right. My second row of shortcuts is partially cut off. 67% screen size shows all shortc… (read more)

Now that this update is in place, my 80% screen size now has a scroll bar on the right.

My second row of shortcuts is partially cut off. 67% screen size shows all shortcuts, but they are tiny.

Why is there so much empty space appearing on the home page (above "Firefox" branding)? I found no option to minimize this space.

I have a Dell laptop (Inspiron 16), with the scale of the screen set at 125%.

TIA!

Solved 2 1 79

How to access Gmail account through Firefox without having to sign in each time?

Every time I select Gmail on Firefox page, it requires me to sign in with a code. I have selected 'Strict' for browser privacy and 'Clear history after closing Firefox'..… (read more)

Every time I select Gmail on Firefox page, it requires me to sign in with a code. I have selected 'Strict' for browser privacy and 'Clear history after closing Firefox'... plus a number of other settings. I then get a notice of someone signing into my account each time, as does the person who I use as a backup to my account. I'd like not to go through that each time I access my Gmail account.

Thanks for the help.

Dave

Solved 1 1

Gear Icon is new and I don't want it!

Recently a "gear" icon has appeared on the bottom left of my screen while using Mozilla. It relates to moving the tabs. I don't want to do anything with my tabs. How c… (read more)

Recently a "gear" icon has appeared on the bottom left of my screen while using Mozilla. It relates to moving the tabs. I don't want to do anything with my tabs. How can I get rid of the icon? The icon reduces the horizontal screen space available. I have a small laptop so this small amount of space is important.

Thanks for your help! Cindy

Solved 5 1 219

My search bar has become tiny for no clear reason, how does one fix this?

For some reason I can not understand the search bar in my toolbar has become so small that it is borderline unusable. No amount of removing and replacing it, fiddling wit… (read more)

For some reason I can not understand the search bar in my toolbar has become so small that it is borderline unusable. No amount of removing and replacing it, fiddling with empty spaces, etc. has any effect on it. Furthermore it appears completely normal sized when I'm editing the toolbar. Does anyone have any clue what causes this?

Solved 3 1

How do I turn off the Captive Portal message

I'm on a private home network with an internet connection. When I try to use Firefox it displays a message saying "You must log in to this network before you can access t… (read more)

I'm on a private home network with an internet connection. When I try to use Firefox it displays a message saying "You must log in to this network before you can access the internet".

Many websites, e.g. Amazon, won't load and an 'Open network login page' button is shown. When I click this it takes me to a Mozilla page talking about Captive Portal, but there's nothing about how to stop this happening and access those websites.

Other browsers, e.g. MS Edge, or Brave, have no problem access these websites.

How do I fix this problem?

Solved 4 1 50

PDF opens in browser and Acrobat simultaneously

I have Firefox set to always ask about how I want to open/save PDF files. Within the past couple weeks, I've encountered an issue with opening PDF files. When I click o… (read more)

I have Firefox set to always ask about how I want to open/save PDF files. Within the past couple weeks, I've encountered an issue with opening PDF files. When I click on a PDF and select "open with Firefox," the PDF opens in a new tab on Firefox, but it also opens in Acrobat. When I select this option, I just want the PDF to open in my browser, and I cannot find a way to stop it from simultaneously opening in Acrobat.

Solved 1 1 199