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cannot get to claude.ai

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so… (read more)

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so I had to set one up. why and still cannot get to Claude

Solved 1 3 407

BBC videos no longer play

Firefox is up to date, Windows 11. I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no adv… (read more)

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Solved 12 2 69

Your Global Privacy Control opt-out signal has been honored message appears too often on website.

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit car… (read more)

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit card account and now every time I move to a new page the message, "Your Global Privacy Control opt-out signal has been honored" pops up and gets in the way of the information on the page. I am constantly having to click on the X in the corner to close the message box. Once would be enough for each main website. Having it pop up every time is absolutely annoying. I like having this option but if it's going to make me have to close the informational box every time I move to a new page or back to a former page, then I will have to undo the choice. The web designer who put this message text into the Firefox browser needs to find a way to only have it pop up once if they feel it is really necessary to tell me that they are blocking information from other companies. I really don't even need the first message just as long as it works behind the scenes. I hope someone gets web support to look into this issue. It's just so annoying.

Solved 10 2 218

McAfee, Which I don't have, has just started reporting Virus/Trogan present when using Firefox. Is this just a SCAM by McAfee?

I have just started getting Virus/Trogan messages from McAfee when brousing with Firefox. I have not installed McAfee so is this a blackmailing/SCAM by McAfee to get me t… (read more)

I have just started getting Virus/Trogan messages from McAfee when brousing with Firefox. I have not installed McAfee so is this a blackmailing/SCAM by McAfee to get me to pay?. I only get these messages when using Firefox, It seems to be somthing that's got into Firefox! I don't, at the moment, have this annoyance on my Laptop.

Solved 1 1 50

Cannot access or enable webgl

Webgl has completly broken after last update for me. Forcing webgl in about config doesnt work and it doesnt work in troubleshoot mode either. Anything else i can try apa… (read more)

Webgl has completly broken after last update for me. Forcing webgl in about config doesnt work and it doesnt work in troubleshoot mode either. Anything else i can try apart from reinstall from scratch as im worried about losing my history,saved account info and such. Or do i just need to do a full refresh and install? Thank you!

Solved 2 1 60

Can't scroll some webpages (no scrolll bar). can scroll others

I run the current version of Firefox on a Dell Inspiron 15 3530 laptop under Windows 11 Pro, I've found two webpages that I can't scroll--there's no scrollbar on the page… (read more)

I run the current version of Firefox on a Dell Inspiron 15 3530 laptop under Windows 11 Pro, I've found two webpages that I can't scroll--there's no scrollbar on the page, and the arrow keys don't work. On other pages, there's no problem. but I simply can't scroll thes pages. What's going on here?

Solved Archived 2 239

Using notebookLM

I get a different UI when I open NotebookLM from google. My pixel tablet uses Chrome and it loads with the standard 3 panels but in Firefox I only get one screen. Everyth… (read more)

I get a different UI when I open NotebookLM from google. My pixel tablet uses Chrome and it loads with the standard 3 panels but in Firefox I only get one screen. Everything else works in the program.

Solved Archived 1 200

When I try to browse ebay.com or sprouts.com I get 'Gah. Your tab just crashed.'

The page pops up for a second first, then this happens. They worked yesterday. It happens the same in safe mode. opera works for those sites. Firefox hasn't changed. … (read more)

The page pops up for a second first, then this happens. They worked yesterday. It happens the same in safe mode. opera works for those sites. Firefox hasn't changed. I log firefox's output, find no errors reported. I did upgrade a few packages yesterday: fontconfig, haveged, qt5, nodejs, which .

Solved 5 119

Firefox Version 145 - Horrible - having many problems trying to log in to websites

Hello all... This is driving me crazy. I have the latest version Firefox 145 installed, however, this morning I discovered that while trying to log in to various banks f… (read more)

Hello all...

This is driving me crazy. I have the latest version Firefox 145 installed, however, this morning I discovered that while trying to log in to various banks for my credit cards, I've been getting "inability to login" messages, or a blank page comes up. Even when I try to change passwords (which I really didn't need to do), I keep getting denied.

I cleared all of my cache, but that does no good whatsoever. This the worst set of bugs with Firefox that I've ever experienced.

Yet, when I use Microsoft Edge to log into all of those sites, there are NO issues whatsoever.

What gives here - what went wrong?

Ben Herrmann Fuquay-Varina, NC

Solved Archived 3 119

Firefox will not scroll on certain web pages

I am having problems with Firefox not scrolling (and no scroll bar) on some web pages. The following is an examble: https://www.lv.com/insurance/supporting-you/driving-ti… (read more)

I am having problems with Firefox not scrolling (and no scroll bar) on some web pages. The following is an examble:

https://www.lv.com/insurance/supporting-you/driving-tips?sfmc_id=648966069

I am using Windows 10 and Firefox 143.0.3 (64-bit)

Any help would be appreciated.

Solved Archived 1 189

Gmail won't load

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-on… (read more)

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-ons, uninstalled adblock, still no go, this happen with Some of the Firefox updates, but different sites. Thanks

Solved Archived 10 130

Picture Verification

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When click… (read more)

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When clicking on the correct pictures, it comes back a repeats another picture.

[email removed]@yahoo.com

Solved Archived 4 230

Youtube error

Hi I keep getting this error on Firefox. I did disable all my extensions prior to this image shown to see if it was an extension causing an issue to no avail. I also look… (read more)

Hi I keep getting this error on Firefox. I did disable all my extensions prior to this image shown to see if it was an extension causing an issue to no avail. I also looked for an update for Firefox and saw it was up to date. I also attempted to refresh Firefox which was a successful refresh however the error persisted. After refreshing I fully uninstalled Firefox and then reinstalled however the issue persists.

This error is shown however if I refresh the page sometimes the page freezes as if it lost connection and sometimes it reloads as per normal with the video playable.

Solved Archived 9 347

Changes not updating on my website when viewed in Firefox

Hi, I’m testing a WordPress website in Firefox and noticed that some recent changes (like text or small layout updates) don’t appear immediately. The site is using Cloudf… (read more)

Hi, I’m testing a WordPress website in Firefox and noticed that some recent changes (like text or small layout updates) don’t appear immediately. The site is using Cloudflare CDN and caching, and even after refreshing or clearing cache, the older version sometimes still shows.

 [[Website | https://restaurantstocustomer.com/]]

Could this be related to Firefox caching behavior? Is there anything specific I should check to make sure updates appear correctly?

Thanks in advance for any help.

Solved 1 50

Problem with the Home Depot website.

After going into Home Depot Canada's website, I can't entre into their departments sections, just see nothing. Maybe somethins wrong with my Firefox's settings? Please he… (read more)

After going into Home Depot Canada's website, I can't entre into their departments sections, just see nothing. Maybe somethins wrong with my Firefox's settings? Please help. Thanks.

Solved 1 100