Showing questions tagged:

Unable to connect to valid sites.

Why do I get a message that my Administrator is controlling my access when I AM THE ADMINISTRATOR AND ONLY USER? I used to get this on my Win 10 PC and now on Win 11! I d… (read more)

Why do I get a message that my Administrator is controlling my access when I AM THE ADMINISTRATOR AND ONLY USER? I used to get this on my Win 10 PC and now on Win 11! I don't know how to change settings on Malwarebytes. I got a suggestion to change the setting to use DNS over HTTPS, but it's already set there.

Archived 4 176

trying to find and delete 'addons.mysafe-search.net'

Avast reports that it has secured the threat of 'addons.mysafe-search.net' which tries to start when i open Firefox. I've been unable to find any reference to the site an… (read more)

Avast reports that it has secured the threat of 'addons.mysafe-search.net' which tries to start when i open Firefox. I've been unable to find any reference to the site anywhere on my PC so cannot uninstall it.

Archived 1 145

Firefox disconnects when Norton VPN turned on.

I have be using Firefox Browser with Norton VPN turned on for a few years now without any problems. I was browsing and got connected to a website, then ever since Firefox… (read more)

I have be using Firefox Browser with Norton VPN turned on for a few years now without any problems. I was browsing and got connected to a website, then ever since Firefox stops working when Norton VPN is turned on. I tried uninstalling Firefox completely using software, and reinstalled Firefox it, with no success. The Virus scans are clean. I have a dual boot of Windows 10 and 11. I use Windows 10 the most. I changed to Windows 11 and had no problems with Firefox until I imported bookmarks from Windows 10's Firefox.

Archived 1 267

Hot links in Thunderbird are not opening in Firefox

For the past few days hot links in Thunderbird do not open in Firefox. Selecting a link in an email opens or brings to the fore a copy of Firefox with the link address an… (read more)

For the past few days hot links in Thunderbird do not open in Firefox. Selecting a link in an email opens or brings to the fore a copy of Firefox with the link address and the wait icon but nothing else happens. I have to close Firefox, copy the link location, Past and Go in Firefox, and then the linked page appears. This behavior happens even in Troubleshoot Mode, so it is not any plugin or customization. I am also running Mozilla VPN. With VPN disabled, hot links in Thunderbird open in Firefox as expected. Now you know where to look.

Also, when I tried to add Troubleshooting Information below, nothing appeared. When I selected to option to be shown what to do, this page was replaced with other which deleted all this text, and now I am entering it all in again, which is severely frustrating. On a page where the user has entered possibly a volume of information, there should not be any sloppy risk of deleting that information due to page mishandling. Open help or assistance information in a separate tab, please. Think ahead about this stuff. You are supposed to be web design experts. Instead your web site spits in my face just when I am asking for help. Think. Plus, I had to get the Troubleshoot information manually so that is not being as automatic as it appears to be , either. Getting help should ideally be a button click, not jumping through hoops.

Archived 2 283

Google cuts off my searched phrases if they contain certain symbols (+, &, #)

Hello! For a while now I've had an issue browsing with Google using Firefox. As stated in the subject line, Google would cut off parts of my search if certain symbols are… (read more)

Hello!

For a while now I've had an issue browsing with Google using Firefox. As stated in the subject line, Google would cut off parts of my search if certain symbols are used within it.

For example: "1+1" becomes "1 1" "R&B" becomes "R" "#100" sends me back to google main page "number #100" becomes "number"

There might be other symbols that cause issues, but these are the three I keep running into. I tested another browser and this issue doesn't happen in it, meaning it must be an issue with Firefox.

I have already tried clearing cookies and cache, and it did not resolve the problem.

I would appreciate help with this!

Solved Archived 9 146

dpi settings adapt

I am running Windows 10 (up to date) and FF desktop version. Because of eyesight issues I run Windows 10 scaled tp 150%. As I've begun using FF I find many windows, as… (read more)

I am running Windows 10 (up to date) and FF desktop version. Because of eyesight issues I run Windows 10 scaled tp 150%. As I've begun using FF I find many windows, as well as the banner, tab bar and url are very large. Therefore they take up too much screen real estate and I can't always use websites without having the last 4 or 5 lines hidden and inaccessible.

Years ago I used FF with a compact theme but these no longer seem to be available. How can I adjust the FF settings, or the Windows 10 settings for FF, so that I can both see it easily and have access to the entire length of the window? Thanks for any help and/or suggestions.

Archived 1 81

I use the latest versions of firefox and expressvpn for linux but the vpn won't work with firefox?

Hi. I run Pop_os 24.04 linux and have run the latest updated firefox for linux and the latest expressvpn for firefox and am not able to get firefox to connect with the vp… (read more)

Hi. I run Pop_os 24.04 linux and have run the latest updated firefox for linux and the latest expressvpn for firefox and am not able to get firefox to connect with the vpn "on". It did work a week or so back but not now. With the vpn on, firefox takes at least 15 seconds to load. I've run the troubleshoot mode and it didn't help. Are there settings on firefox that could be the issue or is it a vpn problem? Thanks

Open 1 27

how do i get intego vpn to work with firefox

i have had intego vpn for some time, historically i was able to use firefox and intego vpn to access web sites only after i had executed a shut-down and restart, not good… (read more)

i have had intego vpn for some time, historically i was able to use firefox and intego vpn to access web sites only after i had executed a shut-down and restart, not good but it worked if i needed, but there is now an inability for Firefox to establish a valid connection to any website when intego vpn is active, both firefox and mac-os are up to date

what do i have to do to get firefox and intego vpn to work together?

sadly intego vpn performed well with chrome but chrome brings it's own problems:)

Open 36

VPN + Mozilla DNS over HTTPS

Hello! I use a VPN when I access the web and I recently updated my OS (Mac OS Tahoe). I updated Firefox and now DNS over HTTPS (DoH) is enabled in Firefox. When I have my… (read more)

Hello!

I use a VPN when I access the web and I recently updated my OS (Mac OS Tahoe). I updated Firefox and now DNS over HTTPS (DoH) is enabled in Firefox. When I have my VPN enabled, I cannot access the web, there is some problem with DNS resolution. I have changed my Firefox DoH settings to Standard (I have also used Strict) and have typically been unable to resolve web URLs correctly. There have been a few times that I have been able to use 'Standard' DoH strictness / settings and also use the VPN successfully at the same time, but typically when I have the VPN enabled Firefox cannot access whichever 'mozilla.cloudflare' address it is attempting to use for DNS resolution.

The VPN vendor suggested always using the VPN's DNS resolver. I have done this and I still have the same problem. What should I do to ensure that I have secure DNS and can successfully use a VPN?

Thank you.

Archived 2 273