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  • Solved

I have no bookmarks or bookmark bar this morning.

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sigh… (read more)

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sight impaired and can't use my phone for much. Please help.

Asked by Diane Bowers 1 month ago

Answered by Diane Bowers 1 month ago

BookMarks all have disappeared

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it… (read more)

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it should in the help instructions. I do still have my Bookmarks tab on my tool bar. When I click on it I get a pull down menu, which does have a Manage BookMarks bar. However it is not at the bottom of my pull down menu, but at the top. When I click on the Manage BookMarks bar, instead of getting an Import and Backup Button, my pull down menu disappears, so I can not select Restore to use to get dated backups.

In the same way, I can not create new Bookmarks. When I click on Bookmark Current Tab, instead of getting the white box to enter instructions, the pull down menu disappears, just as it does when I click on Manage Bookmarks. I have never had this problem with Firefox before in all the years I have used it. I have no idea what has happened.

Asked by mintor2 2 days ago

Last reply by NoahSUMO 2 days ago

Lost tabs in Simple Tab Groups

I lost the tabs in all my groups, so I restored from a recent backup. It seemed to be going well - I saw the names of dozens of tabs rattling across the top of the screen… (read more)

I lost the tabs in all my groups, so I restored from a recent backup. It seemed to be going well - I saw the names of dozens of tabs rattling across the top of the screen - but when it had finished, the groups are all still empty.

This is disastrous. There were dozens of groups containing hundreds of tabs..

Any help would be hugely appreciated!

Thank you.

Asked by Mikep129 5 months ago

Last reply by markwarner22 5 months ago

Restore session

For the second time, FF opened w/o restoring the previous session's tabs. The first time I was able to restore the tabs. This time I can't. And can't figure out how to fi… (read more)

For the second time, FF opened w/o restoring the previous session's tabs. The first time I was able to restore the tabs. This time I can't. And can't figure out how to fix it or why this is happening since I have the restore previous session box checked.

Asked by Doug Newcomb 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved

session backups inadequate

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site. About every six months or so, I lose *all* these tabs b… (read more)

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site.

About every six months or so, I lose *all* these tabs because of Firefox's inadequate session backup system. It only saves two or three total backups, some of which are completely out of date. But the worst scenario is when (1) some site pops up a new window; (2) I mistakenly close my main window before the new window; (3) I open this new saved window once or twice by accident, causing my 60-tab session backup to be overwritten.

Using a third-party session manager (I have tried all the well-known ones) can mitigate this problem, but doesn't really solve it because the re-opened sessions aren't quite in the same format as Firefox sessions and so lose information. In particular, I often lose each tab's icon as well as metadata for Tree Style Tab.

Could Mozilla please consider a more robust session backup system for Firefox? All it would take (I think) is to allow the user to choose the total number of backup sessions and the frequency at which a new session is added. Thank you!

Asked by carl.andersen 5 days ago

Answered by jonzn4SUSE 5 days ago

firefox bookmarks disappeared

My macbook pro did an auto update of my firefox browser to version 136.0.2 (aarch64), and now all of my latest bookmarks are not present. What shows up now is some older… (read more)

My macbook pro did an auto update of my firefox browser to version 136.0.2 (aarch64), and now all of my latest bookmarks are not present. What shows up now is some older version of my bookmarks. How do I recover what I've had most recently, significantly more bookmarks and folders than what is showing?


/edit: moved thread from Firefox for iOS (iPhone/iPad) to Firefox section as you have macOS.

Asked by Diana Henderson 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

My bookmarks are missing and the Bookmark Toolbar doesn't work

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmark… (read more)

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmarks are missing. The toolbar is there, empty, only reading "For quick access, place your bookmarks here on the bookmarks toolbar"... I wish! I tried to restore the bookmarks - but it seems there is no backup to restore at all. Then I tried to check my profiles, but there is only the one currently in use. Then I tried to move a tab to the bookmarks toolbar - and nothing happened. Then I began to panic: toolbar apart, we're speaking about years of bookmarks, most of them related to my research for my books... All the advice in the support seems to point towards profiles and backups, but, as I said, it's clearly not my case... Please, please, please: help!

Asked by Chiara Prezzavento 3 months ago

Answered by Chiara Prezzavento 3 months ago

Firefox updated, bookmarks vanished & can't be found.

Today my Firefox browser updated & all my bookmarks have disappeared. In place of my Bookmark toolbar is just "For quick access, placeyour bookmarks here on the book… (read more)

Today my Firefox browser updated & all my bookmarks have disappeared. In place of my Bookmark toolbar is just "For quick access, placeyour bookmarks here on the bookmarks toolbar. Manage bookmarks(link). The bookmarks side bar is empty. I've followed the instructions to try to recover them but the page(Goes there from the "Manage Bookmarks" link) they send me to has no functionality. Whatever I enter goes nowhere, whatever I select. I've tried several different routes from the support/help pages to resolve but always end up at this dumb page. See here(https://www.dropbox.com/scl/fi/fop0kf0qb2nu442pqc6jz/Screenshot-2025-05-14-17.13.28.png?rlkey=3x1pchkfxq12whipytzzkte2x&dl=0)

How do I get my bookmarks back when the tools to do so don't seem to want to work?

Asked by tftidey 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Closed windows and tabs

Let’s say I have 20 tabs open, which I don’t quite remember anymore but occasionally return to. Naturally, I have the browser set to restore all tabs on startup. At some … (read more)

Let’s say I have 20 tabs open, which I don’t quite remember anymore but occasionally return to. Naturally, I have the browser set to restore all tabs on startup. At some point, for one reason or another, a second browser window opens in the background. I close my main browser window, and I’m left with just this second window. When I close that one too and then reopen the browser, I no longer see my 20 tabs — I only see that second window with a single tab. In the Firefox View menu, I don’t see my 20 tabs in the list of recently closed tabs or in the list of open tabs. Is this expected behavior? Are there any plans to fix this?

Asked by Mount_Knight 2 months ago

Last reply by a72834234 2 months ago

items dragged to overflow menu pop back out, will not stay there

items dragged to overflow menu pop back out, will not stay there - dunno how to fix this. Hate the "puzzle piece." Involuntarily upgraded to 115.25.0esr and it lost all… (read more)

items dragged to overflow menu pop back out, will not stay there - dunno how to fix this.

Hate the "puzzle piece." Involuntarily upgraded to 115.25.0esr and it lost all my bookmarks, addons, history. How do I know which profile was the most recent, before the update added a new profile? How do I find my addons from the previous version? history?

Asked by FireFoxSucks 3 weeks ago

Last reply by Eli Pinkerton 2 weeks ago

Lost all my bookmarks, history and favs after Mozilla update

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manual… (read more)

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manually. It's few hundred important work-related links lost. What actually happened? Can I get them back? Please help.

Asked by mateusz.saniewski 1 week ago

Last reply by mateusz.saniewski 4 days ago

Bookmarks

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this me… (read more)

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this message when I try to restore.

Asked by jimkimbroughjr 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

get old bookmarks

i need to get my old bookmarks back. my pc has gotten scewed up by microsoft and i had to reinstall firefox, now my bookmarks and passwords are gone. can you help?? … (read more)

i need to get my old bookmarks back. my pc has gotten scewed up by microsoft and i had to reinstall firefox, now my bookmarks and passwords are gone. can you help??

Asked by kays2 5 months ago

Last reply by markwarner22 5 months ago

recover lost passwords

Yesterday I could access my passwords saved in Firefox, but today there were only two & those were in an open window for passwords. How can I recover my list of passw… (read more)

Yesterday I could access my passwords saved in Firefox, but today there were only two & those were in an open window for passwords. How can I recover my list of passwords, please? I'm using a MacBook Air with an M3 chip, Sequoia 15.3.1 Thanks so much!

Asked by glynnebl 4 months ago

Last reply by markwarner22 4 months ago

Missing tabs, history and bookmarks after update

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please he… (read more)

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!

Asked by Christine 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago