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Audio Input (Mic) not working only in Firefox

For the last several months, I have been unable to get audio input from any device working on Firefox. The mic inputs work in all other apps and browsers, are appropriate… (read more)

For the last several months, I have been unable to get audio input from any device working on Firefox. The mic inputs work in all other apps and browsers, are appropriately permissioned on Windows 11, and appear in the Firefox permission windows. No actual audio is received by the website.

I have installed Firefox clean, rebooted countless times, tried the Beta and Dev channel releases, and disabled all extensions, to no avail. I have ensured that I am on the latest releases, have tried various devices, run virus scans. I have included images of the Windows sound settings showing working Mic levels, Firefox showing the device in permissions, etc.

My sound drivers are up to date, and mics work in all other browsers and apps. This is limited exclusively to Firefox.

Asked by Teamster 4 days ago

Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (read more)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 5 months ago

Last reply by zeroknight 4 months ago

  • Solved
  • Archived

Disable overly insisting updates

When Firefox asks if I want to download an update and I agree, soon after that but not right away it stops working - on every new page it says "We need to restart to fini… (read more)

When Firefox asks if I want to download an update and I agree, soon after that but not right away it stops working - on every new page it says "We need to restart to finish updating" <- This last bit is VERY annoying. Is there a way to keep FF working in such situation? I usually have 3 FF profiles running, about 10-20 tabs each and when it suddenly does this - I can restart them all but when it is suitable for me.

The only solution I can see so far is disabling updates via group policies (which is not well documented, where do i put this policies.json on Fedora? need to google that).

Any other ways to keep updates and FF running until I decide when to restart? Thanks.

Asked by aikbox 3 years ago

Answered by Scribe 3 years ago

  • Archived

Strance behaviours when loading a page when connection is slow

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). Th… (read more)

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). The refresh button is gray (disabled), or sometimes although the refresh button enabled, the url textbox is "about:blank", which means I cannot actually reload the page I want to read. I have to re-navigate to the page through the link in the previous link. I'm not sure whether I got across. I hope the issue can be fixed.

Asked by SolidBlock 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Insecure password warning in Firefox

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site a… (read more)

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site at all, even in private mode. All I get is the shield and human icons with the strike-through and the error message on the user name/password field that says: This Connection Is Not Secure. Logins Entered Here Could Be Compromised. Learn More.

I've hit the escape button, tried private windows, done everything I can including resetting which was my last resort and which I hate doing, there's no more whitelist, no way to bypass anything, this is totally unacceptable that I cannot get past this. Firefox is becoming more useless to me as they try to become more and more in control of what I can and cannot do. If there is no override to this, then I have to find a different browser because it's pretty useless to use one browser for some sites and another for other sites, don't you think? So if someone has a workaround for this problem, can you please tell me what it is?

Asked by nightsmusic 2 years ago

Last reply by joemartinello 1 year ago

  • Archived

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not bein… (read more)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 2 years ago

Last reply by nzmusiclover2192 1 year ago

  • Solved
  • Archived

Secure Connection Failed on Firefox 98 (SEC_ERROR_LIBRARY_FAILURE)

Greetings. I can't open most sites I usually visit (even google.com) via my Firefox 98.0a1. This happens since today. All error codes are SEC_ERROR_LIBRARY_FAILURE. Trie… (read more)

Greetings. I can't open most sites I usually visit (even google.com) via my Firefox 98.0a1. This happens since today. All error codes are SEC_ERROR_LIBRARY_FAILURE.

Tried to:

  • Disable DNS-over-HTTPS.
  • Disable HTTP/3.
  • Disable proxy (never had it enabled anyway).
  • Disable sending info to Firefox developers.
  • Change settings of DNS-over-HTTPS.
  • Restart the browser (after each action).

Nothing helps me... But I still can visit some websites, but most common resources are not working for me. Please help me because I can't use Microsoft Edge without getting mentally ill. :/

Asked by Николай 2 years ago

Answered by Николай 2 years ago

  • Archived

firefox crash

firefox works fine except for two sites. one is onx hunt, the other is American national bank personal banking site. the onx hunt site has been crashing for awhile and th… (read more)

firefox works fine except for two sites. one is onx hunt, the other is American national bank personal banking site. the onx hunt site has been crashing for awhile and the bank site just started

Asked by sjflicker 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox can't play youtube streams

I cannot watch a video on youtube when it is in the process of being live streamed. I remember a time when I was able to, years ago, but I can't any longer. I'm not sure … (read more)

I cannot watch a video on youtube when it is in the process of being live streamed. I remember a time when I was able to, years ago, but I can't any longer. I'm not sure what has changed. I found an article that says to install the optional update called "Windows Media Pack" in apps and features, but no app with that name exists. It was only a year old solution, so I'm unsure of what changed so significantly. I just installed another optional windows update, and also updated the browser, but still doesn't work.

Edition Windows 10 Home Version 21H2 Installed on ‎09-‎Jun-‎20 OS build 19044.1466 Experience Windows Feature Experience Pack 120.2212.3920.0

Firefox: 97.0 (64-bit)

Asked by tomi.fodor 2 years ago

Answered by tomi.fodor 2 years ago

  • Archived

Cannot login to Netflix

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey. Issue: One of the latest FF upgrades has killed m… (read more)

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey.

Issue: One of the latest FF upgrades has killed my ability to login to Netflix. I get an orange popup field stating "Incorrect password. Please try again or you can reset your password." The password is fine, as I'm able to login using my backup browsers, Safari and Vivaldi. The issue persists when I try to log in using a private window that doesn't allow any add-ons, so I don't see that as the issue.

Firefox is still my preferred and default browser, so I'd like to see this resolved before.

Asked by Focksee 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Get the following error message when trying to listen to ithe radio on the internet in Firefox.

Hello, Can someone help me with the following issue that I get when trying to listen to the radio on the internet in Firefox, am running the latest version of Firefox th… (read more)

Hello,

Can someone help me with the following issue that I get when trying to listen to the radio on the internet in Firefox, am running the latest version of Firefox the error message that appears on the screen, see attached screen shot of the message

Asked by Apache060 2 years ago

Last reply by Apache060 1 year ago

  • Archived

Keyboard shortcuts

When i type in the search bar "list of active shortcut keys I get no answer except for a few people complaining and not anything relevant to the question asked. Why is th… (read more)

When i type in the search bar "list of active shortcut keys I get no answer except for a few people complaining and not anything relevant to the question asked. Why is this?

Asked by RickCharon 1 year ago

Last reply by Terry 1 year ago

  • Archived

How do I change the font size of Firefox's headers elements: menu, tabs, bookmark toolbar, bookmark manager without changing the font across Mac iOS or otherwise messing up the other settings?

How do I change the font size of Firefox's headers elements: menu, tabs, bookmark toolbar, bookmark manager without changing the font across Mac iOS or otherwise messing … (read more)

How do I change the font size of Firefox's headers elements: menu, tabs, bookmark toolbar, bookmark manager without changing the font across Mac iOS or otherwise messing up the other settings?

I've searched this question and found one answer archived that did not really fix the problem. I'm looking for an extension or a setting integrated in FF, not a font size change in Mac iOS (Monterey) or one that changes the font in the browser pages.

Love FF and Mozilla and all the volunteers who make my entire work day so easy with great, secure, handsome products! I'm a devoted fan. Thank you!

Asked by Roz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why my add ons will be disabled by safe mode and what is safe mode how can I turn it off????

I am using firefox just for a few days, then when I go in to my Add-ons setings, it said All add-ons have been disabled by safe mode. So what is safe mode how can I turn … (read more)

I am using firefox just for a few days, then when I go in to my Add-ons setings, it said All add-ons have been disabled by safe mode. So what is safe mode how can I turn it off!?

Asked by s170018 1 year ago

Last reply by cor-el 1 year ago

  • Archived

open document

Hello, when I open a document (word, excel, pdf, etc), at the same time the document is open but it is also saved, how do I stop the option to save the document Thank … (read more)

Hello,

when I open a document (word, excel, pdf, etc), at the same time the document is open but it is also saved, how do I stop the option to save the document

Thank you

Asked by radu60gigi 2 years ago

Last reply by Terry 1 year ago

  • Archived

My Passwords are unwanted on another computer

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he … (read more)

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

Asked by mail1351 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SECURITY WARNING

am trying to sign in into facebook, but they keep telling me "An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR" kindly help me fix it THA… (read more)

am trying to sign in into facebook, but they keep telling me "An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR" kindly help me fix it THANKS

Asked by innobbara 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

google search missing "tools" option on firefox browser

i recently noticed how ive been missing this function and i havent been able to use the "date filter" because of it. what can i do to re-add it? it dissapeared when fire… (read more)

i recently noticed how ive been missing this function and i havent been able to use the "date filter" because of it.

what can i do to re-add it? it dissapeared when firefox did an update.

Asked by sergioalbertocmarin 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

after saving a file the "download list of files" pops up - where do i turn this off?

I browse web, I see an image to save. prior to today (03-09-2022) I click save as and it saved file to my downloads folder. but today, I click save as and instantly the l… (read more)

I browse web, I see an image to save. prior to today (03-09-2022) I click save as and it saved file to my downloads folder. but today, I click save as and instantly the list of files I saved pops up on right side. below the list of files it shows "show all downloads"

this window is easily accessible by left clicking clicking the download icon. i do not want this box popping up on each file/image saved. or rather, why is it doing it suddenly?

running 2 addons: TinEye - reverse image search Video DownLoadHelper

both of these I have zero issues with and have been running them both circa firefox 45? or older

Asked by Kaaz 1 year ago

Answered by cor-el 1 year ago