Firefox Community Forum

I can't always sign into my bank with Firefox but can with Safari. Sometime it works and other times it doesn't and I get an error message. If I switch to Safari, I never have a problem signing in. Can you tell me what's going on and how to fix it?

Also, I can't do health video calls with Firefox. I can see the person but they can't hear me. I've tried everything I know to do the get it working to no avail. However, if I do a Zoom teleconference, I generally don't have any problems. The problems come when my doctor's facility sets up the video call. I don't know what system they use, but it's odd that it only works partially (video and no sound). I can do the video calls on my cell phone with no problems. It's only with my desktop, which I prefer to use because the screen is much easier to view. Any ideas on how to fix this problem?

Thank you, Deborah Higgins dlhig33@yahoo.com

In all webpages, including Firefox settings pages, text appears like poorly chosen Cleartype settings. This does NOT apply to the menu and Address bars, nor the drop down options in "Which topic best describes your question?" that appears when asking a question here. Troubleshooting mode does NOT solve this, however switching profiles DOES, so I imagine there is a setting responsible for this however I've reset all font-related settings I could find. I've attached a screenshot of the result on this page. Choosing alternative fonts does NOT solve this.

Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.d11c2117.1772992089.3a8acc1f

https://errors.edgesuite.net/18.d11c2117.1772992089.3a8acc1f

Have run thru all suggested fixes clearing cache / cookies using private mode disabling extensions / ad blocker / tracking protection

other retail sites and browsers fine

Yesterday, possibly related to updating to version 148, my profile completely disappaered. My old profiles are not visible under about:profiles, but are present on disk. They can not be imported with firefox -P. How do I get my profile data back?

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and cleared the cache). What am I missing? Is it using stored history for unrelated sites to guess at a user name, or is there some other hidden history I need to clear?

bold textI have created a new profile, uninstalled Firefox and reinstalled, flushed the DNS, always deleted cookies et al on closing. When I try and sign on I get a msg saying site unavailable, but when I go to the laptop sign on without any problems. Also on my desktop if I use Edge to logon to the site I am successful.

Hello

After updating firefox I got logged out of firefox, after logging back in no profile data is available. I lost all the saved passwords, setting, browsing history, all of it. I lost access to website's because of it. Tried copying data from 'profiles' folder but it does not work. Never had problem like this ever and I'm considering changing browser for good. It should have never happen, like wtf is this?!

I use Firefox for desktop in Windows, and I use Firefox on Android as well. I have enabled sync and signed into both browsers.

What I want to do is sort through the 50+ tabs that are open on my Android Firefox browser by opening them in my desktop Firefox session.

I am aware that I can open them one-by-one by following this how-to:

https://support.mozilla.org/en-US/kb/view-synced-tabs-other-devices

However, this is inconvenient: I want to open them *all* in one operation. This way, I can quickly bookmark them read them, and then confidently close all of my tabs in Android. (I have ADHD and this would help me a lot).

Is there an extension or option that would allow me to do that?

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process?

For example, let's say I open Firefox and with only one single tab open, I open the following web page: https://audioplugin.deals/product/best-of-zampler-collection/

That page apparently includes content from several third-party websites because when I open it, Firefox's Task Manger shows processes for the following:

https://audioplugin.deals https://cloudflare.com https://google.com https://hcaptcha.com https://soundcloud.com https://stripe.com https://stripe.network https://stripecdn.com

The process for "https://audioplugin.deals" is the only process with a tab. All of the other processes are subframe(s) only, with no mention of which tab is using them.

With only one tab open, I intuitively know that all of these processes must be used by that one tab. But like most people, I browse using multiple tabs, and once you open multiple tabs, it becomes (as far as I can tell) impossible to determine which subframe(s) process is used by which tab. This makes it impossible to determine which tab is behaving improperly or erratically when there are issues (for example, when one of those subframe(s) processes is consuming an unreasonably large amount of memory or CPU cycles).

The new version of Download helper is uncommissioned for YouTube. I have tried everything including reinstalling, clearing cookies and catch etc. How can I just revert back to prior version as this seems to be a degraded version?

Gentili Signori, Sempre più spesso, quando si aprono le pagine di pagamento online, il browser non è più in grado di visualizzare correttamente la selezione dei metodi di pagamento o il layout complessivo della schermata di checkout. Questo sta diventando piuttosto frustrante, dato che sono un fedele utente di Firefox da molti anni. Tuttavia, questo problema mi sta spingendo a scegliere un browser che funzioni davvero, come Google Chrome, cosa che trovo piuttosto fastidiosa. Ci sono chiaramente aggiornamenti mancanti e lacune tecniche che stanno diventando sempre più profonde e evidenti, il che mi porta a credere che il vostro progetto non venga più aggiornato con la costanza che dovrebbe avere. Ciò è particolarmente preoccupante considerando che il vostro cliente più importante è proprio Google, che vi paga per rimanere in vita. Grazie.

Firefox won't load google or youtube. In my gmail spam folder I keep getting emails stating "payment declined cloud storage full".

Firefox not responding. I have tried everything on the Help pages. I have tried reset of everything. I have uninstalled and reinstalled from scratch. Still: when I open it: Firefox does not respond. And everything else also is very slow then. In Windows joblist I can see Firefox with 7-15 threads. One of them "not responding". I have no problems with Chrome nor Edge - W11, 16GB Ram

I am just an average end user and want to alert you to my problems and would love a solution. I am sorry that I don't have the kind of specificity in the details which might help (I am too busy doing other things and when firefox becomes too much of a pain, I generally close it and switch to another browser). I am providing my general observations. On my updated windows 10 64 bit system, firefox v148 seems to have made the browser unusable for me. Other browsers do not suffer similarly (Chrome, Edge, Opera, duckduckgo). I have had these types of issues with Firefox in the past, but they resolved with prior updates. I am at the point of switching to another browser - I hate the thought of it, but Chrome seems to be the most stable and functional. Symptoms:

• Firefox browser and the computer gradually become slower as firefox starts hogging cpu and memory and starts using a lot of power
• extensions stop working - eg, Keeper extension stops filling fields or fills incorrectly, Malwarebytes extension seems less responsive, running background sounds makes things even worse (https://www.mynoise.net/) and web pages with continuous updates (eg, map.purpleair.com) stop working altogether
• other pages stop loading, load with errors ('bad connection') or load very slowly, especially, but not always, those with more security, eg, my bank or retirement funds sites.
• after i close Firefox and start fresh, symptoms resolve, then rinse and repeat.

The previous version worked great and seemed to solve similar issues I have had with earlier releases. I assume the last stable release for me was one of the 147 versions. but when things are going well (which is most of the time), I'm not watching closely, or at all.

Could someone please help me retrieve my crash report history? My Firefox crashes more than 10 times a day. When I check **about:crashes**, it doesn’t show any reports right now, although I saw some there a few days ago. Is there any way to recover those reports so I can submit them here for further guidance from experts?