Showing questions tagged: Show all questions
  • Archived

Need Human Support. Is that possible?

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the t… (read more)

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the tab but the tab says "New Tab" with an oscillating dot on the left. After a few minutes the dot stops and nothing displays. Often clicking something in Google News the new tab says "Opening " and then the Google URL. The page sometimes displays after a couple of minutes but sometimes never does.

I've disabled all my plugins except LastPass, but that doesn't help. My IT Support company hasn't been able to help. I tweeted Firefox and they suggested I DM them. I've done that, even sending a couple of illustrative screen videos. But no oikne has ever responded to my Twitter DM.

Is there any way to talk to a live person and share my screen to get some help?

If not, I'll need to abandon Firefox as my default browser after many, many years. It's become a real productivity-killer.

Asked by BillTreloar 2 years ago

Last reply by BillTreloar 2 years ago

Firfox will not down some email files says I am on windows 8 but I am on 10

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10 … (read more)

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10

Asked by Terrance Merrell 4 months ago

Last reply by TyDraniu 4 months ago

  • Solved
  • Archived

Mouseover link tooltip url persistent through click and page load.

So on most sites there has been an issue for me for quite some time. I hover over a link, the tooltip appears on the bottom left of the window showing the URL of the lin… (read more)

So on most sites there has been an issue for me for quite some time.

I hover over a link, the tooltip appears on the bottom left of the window showing the URL of the link. I click on link and page reloads but the tooltip is still on bottom left of the new window. The tooltip will disappear if I hover over any other link on the newly loaded page.

I expect the tooltip to go away when clicking the link and going to that page/site.

Firefox on win10 & 11 This problem does not occur in Edge.

Asked by MFS 9 months ago

Answered by MFS 9 months ago

  • Archived

How do I add a new entry in the list in Settings/General/Files and Applications/Applications?

I can't find any way to add to the list of document types and applications. I know I must have done (because they are different from my wife's options), but now she needs… (read more)

I can't find any way to add to the list of document types and applications. I know I must have done (because they are different from my wife's options), but now she needs to add one, and there is no immediately obvious way to do this. How do I add a new entry in the list in Settings/General/Files and Applications/Applications?

Thanks,

Tony

Asked by tfurnivall 1 year ago

Last reply by tfurnivall 1 year ago

  • Archived

What can I do if I receive this message?

Good Morning to Firefox Friends, I received the following message after logging in to an online acct. and wanted to review my online bill: "The address wasn’t understoo… (read more)

Good Morning to Firefox Friends,

I received the following message after logging in to an online acct. and wanted to review my online bill:

"The address wasn’t understood. Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address."

Any thoughts or resolve? Also, I'm using AdBlocker Ultimate which I took via Firefox suggestion/recommendation.

Thank you in advance!

Sincerely,

Debbie Rusignuolo Email: [email removed from public]

Asked by damicomarissa 2 years ago

Last reply by cor-el 2 years ago

  • Archived

After Update - restoring password history now gone

Updated a month ago and discovered all of my password stored history in FF is gone..... I have seen that this happened to others but despite efforts, unable to restore a… (read more)

Updated a month ago and discovered all of my password stored history in FF is gone.....

I have seen that this happened to others but despite efforts, unable to restore all my passwords after the update despite that it says this will not happen.

I have followed the steps of profile, sync but nothing.

Afraid to ever update again and never had this issue in many years of using ff.

Help

Asked by humsey 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Do you accept Money Orders for Payment?

I need to know if you people accept Money Orders for payment, If you will I will sign up for your one year program for the $58.88 level. If not count me out as I do not u… (read more)

I need to know if you people accept Money Orders for payment, If you will I will sign up for your one year program for the $58.88 level. If not count me out as I do not use my one CC on the internet! [Email hidden by moderator to protect from spammers] Leman H. Wilson 5:56 PM 10-5-22

Asked by wilsonleman2 2 years ago

Last reply by NoahSUMO 2 years ago

  • Solved
  • Archived

Add-ons re-enable themnselves automatically

The problem started recently (perhaps a week ago), after one of the FIrefox updates. WHen I disable an add-on, after several seconds it re-enables itself. All of them, th… (read more)

The problem started recently (perhaps a week ago), after one of the FIrefox updates. WHen I disable an add-on, after several seconds it re-enables itself. All of them, the same way, so it is not like it is a problem with one of them. I cleared FF history, cookies etc, still the same problem. I did not do any changes to the computer.


Application Basics


Name: Firefox Version: 104.0.2 Build ID: 20220902153754 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0 OS: Windows_NT 6.1 7601 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 18 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 7.7 GB Disk Space Available: 259 GB

Crash Reports for the Last 3 Days


Firefox Features


Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 104.6.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.5.0 ID: webcompat-reporter@mozilla.org

Remote Features


bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100: active bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94: active bug-1766618-rollout-disable-websocket-over-http2-release-91-100: active

Remote Processes


Type: Privileged About Count: 1

Type: Isolated Web Content Count: 11

Type: Extension Count: 1

Type: Preallocated Count: 3

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons


Name: Russian Hunspell dictionary Type: dictionary Version: 1.0.20131101.2webext Enabled: true ID: hunspell-ru@dictionaries.addons.mozilla.org

Name: AdBlock — best ad blocker Type: extension Version: 5.1.1 Enabled: true ID: jid1-NIfFY2CA8fy1tg@jetpack

Name: Adblock for Youtube™ Type: extension Version: 6.0.6 Enabled: true ID: {0ac04bdb-d698-452f-8048-bcef1a3f4b0d}

Name: Adblock Plus - free ad blocker Type: extension Version: 3.14.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: AdBlocker for YouTube™ Type: extension Version: 0.3.5 Enabled: true ID: jid1-q4sG8pYhq8KGHs@jetpack

Name: AdBlocker Ultimate Type: extension Version: 3.7.19 Enabled: true ID: adblockultimate@adblockultimate.net

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: AdGuard AdBlocker Type: extension Version: 4.1.36 Enabled: true ID: adguardadblocker@adguard.com

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Grammar & Spell Checker — LanguageTool Type: extension Version: 5.4.3 Enabled: true ID: languagetool-webextension@languagetool.org

Name: ImTranslator: Translator, Dictionary, TTS Type: extension Version: 16.24 Enabled: true ID: {9AA46F4F-4DC7-4c06-97AF-5035170634FE}

Name: Multitran popup Type: extension Version: 2.0.0 Enabled: true ID: multitran@flytaly

Name: OneTab Type: extension Version: 1.59 Enabled: true ID: extension@one-tab.com

Name: Scroll To Top Type: extension Version: 4.9.1 Enabled: true ID: jid0-gRmSxW9ByuHwGjLhtXJg27YnZRs@jetpack

Name: To DeepL Type: extension Version: 0.7.0 Enabled: true ID: {db420ff1-427a-4cda-b5e7-7d395b9f16e1}

Name: Undo Close Tab Type: extension Version: 7.5.0 Enabled: true ID: {4853d046-c5a3-436b-bc36-220fd935ee1d}

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Name: Calendar Clarity Type: extension Version: 1.1 Enabled: false ID: {9f88e54c-03a5-47b3-9f79-67be661420e2}

Name: Dictionary Anywhere Type: extension Version: 1.1.0 Enabled: false ID: {e90f5de4-8510-4515-9f67-3b6654e1e8c2}

Name: DuckDuckGo Privacy Essentials Type: extension Version: 2022.8.25 Enabled: false ID: jid1-ZAdIEUB7XOzOJw@jetpack

Name: Multitran Context Menu Search Type: extension Version: 1.22 Enabled: false ID: @multitrancontextmenusearch

Name: Multitran search Type: extension Version: 1.0 Enabled: false ID: {83c9d352-3379-4e8b-b507-ab7cf1062344}

Name: NoSquint Plus Type: extension Version: 62.1 Enabled: false ID: zoomlevelplus@zoomlevelplus.net

Name: Pinned Google Calendar Type: extension Version: 2.2.0 Enabled: false ID: intgcal@egarracingteam.com.ar

Name: Reverso – Translation, dictionary Type: extension Version: 2.2.205 Enabled: false ID: context@reverso.net

Name: S3.Translator Type: extension Version: 6.29 Enabled: false ID: s3@translator

Name: StopAll Ads Type: extension Version: 3.0.5.1952 Enabled: false ID: {6c9d5a11-9d2b-4c10-cd40-61fc083d5001}

Name: Your Package - parcel tracking Type: extension Version: 1.4.9 Enabled: false ID: {610bcb26-5461-4826-a4fe-03c5bc77c0ea}

Name: YouTube Ad Auto-skipper Type: extension Version: 0.5.1 Enabled: false ID: {bd6b8f4a-b0c3-4d61-a0f8-5539d3df3959}

Graphics


Features Compositing: WebRender (Software D3D11) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (AMD) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD 760G (Microsoft Corporation WDDM 1.1) Direct3D11 vs_4_0 ps_4_0, D3D11-8.14.10.630) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL creation failed: * tryANGLE (FEATURE_FAILURE_EGL_NO_CONFIG) * Exhausted GL driver options. (FEATURE_FAILURE_WEBGL_EXHAUSTED_DRIVERS) WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Direct2D: true Target Frame Rate: 60 DirectWrite: true (6.2.9200.22164) GPU #1 Active: Yes Description: AMD 760G (Microsoft Corporation WDDM 1.1) Vendor ID: 0x1002 Device ID: 0x9616 Driver Version: 8.56.1.16 Driver Date: 4-25-2009 Drivers: atidxx32 atidxx64 atiumdag atiumdva atiumd64 atiumd6a atitmm64 Subsys ID: 00000000 RAM: 0 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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 Display0: 1920x1080@59Hz scales:1.250000|1.250000 DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=1 GPUProcessPid: 3268 ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 0 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default disabled by env: Not qualified WEBRENDER_QUALIFIED: available by default blocklisted by env: No qualified hardware WEBRENDER_COMPOSITOR: available by default unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default unavailable by env: Requires Windows 10 or later unavailable by runtime: Requires WebRender WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default BACKDROP_FILTER: available by default



Media


Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ... Output Devices Name: Group Speakers (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Realtek Digital Output (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Input Devices Name: Group Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Stereo Mix (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001

Enumerate database

Environment Variables


MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Gregor\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\Gregor\AppData\Roaming\Mozilla\Firefox\Profiles\qh1kfsbs.default-1623362503398\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Gregor\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini MOZ_PLUGIN_PATH: C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\

Experimental Features


about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Text Recognition (dom.text-recognition.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments


Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.contentblocking.category: standard browser.download.always_ask_before_handling_new_types: true browser.download.folderList: 2 browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20220902153754 browser.sessionstore.warnOnQuit: true browser.startup.homepage: about:blank browser.startup.homepage_override.buildID: 20220902153754 browser.startup.homepage_override.mstone: 104.0.2 browser.startup.page: 3 browser.tabs.inTitlebar: 1 browser.urlbar.placeholderName: Google browser.urlbar.placeholderName.private: Google browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.suggest.engines: false browser.urlbar.suggest.openpage: false browser.urlbar.suggest.quicksuggest.sponsored: false browser.urlbar.suggest.topsites: false browser.urlbar.tipShownCount.searchTip_onboard: 2 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.home-region: US doh-rollout.mode: 2 doh-rollout.self-enabled: true doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.forms.autocomplete.formautofill: true dom.security.https_only_mode_ever_enabled: true extensions.formautofill.creditCards.used: 3 extensions.lastAppVersion: 104.0.2 font.minimum-size.x-western: 14 font.name.monospace.x-western: Tahoma font.name.sans-serif.x-western: Tahoma font.name.serif.x-western: Tahoma font.size.monospace.x-western: 14 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 93.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x9616 gfx.crash-guard.wmfvpxvideo.driverVersion: 8.56.1.16 idle.lastDailyNotification: 1664945967 media.autoplay.default: 0 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1655506979 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220902153754 media.gmp-manager.lastCheck: 1665003344 media.gmp-manager.lastEmptyCheck: 1665003344 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1652742180 media.gmp-widevinecdm.version: 4.10.2449.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.videocontrols.picture-in-picture.video-toggle.enabled: false network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1664341169 privacy.cpd.formdata: false privacy.cpd.offlineApps: true privacy.donottrackheader.enabled: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1664945968075 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan: 0 security.remote_settings.crlite_filters.checked: 1656961411 security.remote_settings.intermediates.checked: 1656898409 security.sandbox.content.tempDirSuffix: {eb28580e-c3ba-4dfa-af6e-ce9e2b72b826} services.sync.declinedEngines: tabs services.sync.engine.addresses: true services.sync.engine.addresses.available: true services.sync.engine.creditcards: true services.sync.engine.prefs.modified: false services.sync.engine.tabs: false services.sync.lastPing: 1664981825 services.sync.lastSync: Wed Oct 05 2022 22:00:28 GMT-0400 (Eastern Daylight Time) signon.suggestImportCount: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1662785938

Important Locked Preferences


fission.autostart.session: true

Places Database


Accessibility


Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions


NSPR Expected minimum version: 4.34.1 Version in use: 4.34.1

NSS Expected minimum version: 3.81 Version in use: 3.81

NSSSMIME Expected minimum version: 3.81 Version in use: 3.81

NSSSSL Expected minimum version: 3.81 Version in use: 3.81

NSSUTIL Expected minimum version: 3.81 Version in use: 3.81

Sandbox


Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported

Startup Cache


Disk Cache Path: C:\Users\Gregor\AppData\Local\Mozilla\Firefox\Profiles\qh1kfsbs.default-1623362503398\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization


Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)


Accepting Connections: false URL:

Printing


Modified print settings


print_printer: HP LaserJet Professional P1102w (Copy 1) print.more-settings.open: true print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_bgcolor: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_bgimages: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_duplex: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_bottom: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_left: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_right: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_top: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_footercenter: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_footerleft: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_footerright: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_headercenter: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_headerleft: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_headerright: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_in_color: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_bottom: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_left: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_right: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_top: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_orientation: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_page_delay: 50 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_height: 11.4015748031496 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_id: 513 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_size_unit: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_width: 8.5 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_resolution: 600 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_reversed: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_scaling: 1 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_shrink_to_fit: true print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_to_file: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_bottom_twips: 230 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_left_twips: 230 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_right_twips: 182 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_top_twips: 230

Asked by mgrg 2 years ago

Answered by cor-el 2 years ago

  • Archived

Firefox Sync: does changing the firefox account password re-encrypt the sync'ed data?

I have been using sync from day one: best thing ever regarding my productivity. AFAIK, credentials get encrypted before sent to the FF cloud, using information derived fr… (read more)

I have been using sync from day one: best thing ever regarding my productivity. AFAIK, credentials get encrypted before sent to the FF cloud, using information derived from my password.

Short version: what happens when I change the Firefox account password?

Long version: I'm thinking of replacing my current password, with a very long one. If I do so, will there a re-upload of my data take place? Will my credentials on the cloud become harder to crack (assume that the new password is longer and more complex).

Asked by Michail Pappas 2 years ago

Last reply by Michail Pappas 2 years ago

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Drop Down Menu

Before the new update of Firefox the drop-down menu would color itself a red color, if one of the options were already chosen. For example, if a webside had selectable op… (read more)

Before the new update of Firefox the drop-down menu would color itself a red color, if one of the options were already chosen. For example, if a webside had selectable options of answers in a drop down menu, and answer A already was selected, it's fillcolor/highlight would be red - ensuring the same options wouldn't be chosen multiple times.

How do I get this "feature" back?

Asked by sehested 2 years ago

Last reply by sehested 2 years ago

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Cannot login to the VA myhealth website

The VA is updating their website which is a joke. When I try to login to their website it puts me into a loop which keeps asking me to verify my ID. Frustrated, I chan… (read more)

The VA is updating their website which is a joke. When I try to login to their website it puts me into a loop which keeps asking me to verify my ID. Frustrated, I changed back to Google and it worked fine. I don't know how to fix this or explain the problem anymore, but I really like FF but things like this makes me hesitant to continue to use it.

Asked by Paul's Dell Laptop 2 years ago

Last reply by cor-el 2 years ago

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How to organize addons to groups?

Hello Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addo… (read more)

Hello

Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addons, searching addons, tabs addons, ... (see attached image).

Asked by Mike_BossO 2 years ago

Last reply by Terry 2 years ago

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cannot log into att.com website

I cannot log into att.com from firefox, yet can through google chrome. This is a fairly new problem over the last month or so. When logging into their site, website kee… (read more)

I cannot log into att.com from firefox, yet can through google chrome. This is a fairly new problem over the last month or so.

When logging into their site, website keeps bouncing back and forth between the att.com logo, to a blank white screen, that says "redirecting". It never allows me into the website.

Please help, or fix this issue on your end.

many thanks,

Freda S Morrison

Asked by Freda Morrison 2 years ago

Last reply by cor-el 2 years ago

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How to change a keyboard shortcut

I have Firefox installed on Linux (Fedora), Windows, and macOS, and on Windows and Mac, I can use ctrl (cmd on Mac) + shift + Y to open the Bitwarden extension. On Linux,… (read more)

I have Firefox installed on Linux (Fedora), Windows, and macOS, and on Windows and Mac, I can use ctrl (cmd on Mac) + shift + Y to open the Bitwarden extension. On Linux, this instead opens the downloads library (which is normally ctrl + shift + j...). Is there any way to change the shortcuts on Linux to be the same as the other two OSes? Judging by the many many open questions on this site about changing shortcuts, I'm not holding my breath...

Asked by spartanhooah 2 years ago

Last reply by cor-el 2 years ago

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Tracker blocking precedence with Ghostery vs Firefox tracker detection

I have Ghostery installed and when going to a website the list of trackers Ghostery blocks shows up in the status block that Ghostery projects onto that web page. Then go… (read more)

I have Ghostery installed and when going to a website the list of trackers Ghostery blocks shows up in the status block that Ghostery projects onto that web page. Then going to the security shield icon that Firefox has next to the 'Home' icon on the address bar, Firefox reports 'No trackers known to Firefox were detected on this page'.

Can someone explain the order of precedence for detecting and blocking trackers here? Does Ghostery intercept the web page load before Firefox analyzes the page for trackers? If Ghostery blocks trackers is this the reason Firefox does not detect trackers?

Running Firefox 104.0.2 on Windows 10 Pro - latest installed patches as of 9/21/22.

And finally does Ghostery (not running Ghostery Plus) keep a list of web URL and blocked trackers somewhere?

Thanks in advance for any feedback.

Asked by StPete 2 years ago

Last reply by cor-el 2 years ago

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Restore Previous Session

I'm using Firefox 104.0.2 (64 bit) under Windows 11. Under Settings I have selected Startup Open Previous Windows and Tabs. I normally have more than a dozen tabs. For… (read more)

I'm using Firefox 104.0.2 (64 bit) under Windows 11.

Under Settings I have selected Startup Open Previous Windows and Tabs.

I normally have more than a dozen tabs.

For the past few days, when I start Firefox my previous session is not restored and I just get the single Firefox tab.

When I got to History there is no longer a Restore Previous Session option.

How do I get it back?

Thanks

Ward Saylor

Asked by lbjes 2 years ago

Last reply by cor-el 2 years ago

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Browser Language

Using Win 10, I Yahoo email (in French) almost daily. When I return to English work about 1/3 of my screen is still in French in random words. I tried shutting down and… (read more)

Using Win 10, I Yahoo email (in French) almost daily. When I return to English work about 1/3 of my screen is still in French in random words. I tried shutting down and rebooting, same thing. MS thinks the problem is with Firefox. Can you help? I speak French and English fluently but neither is my 1st language. In other words, I can still read the entire web page but it gets tiresome switching back and forth. Thankyou

Asked by aniawa 2 years ago

Last reply by James 2 years ago