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Since Sep 15 2022 cannot log in Home Depot credit account (Citibank) online. Receive 404 page not found error.

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go o… (read more)

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go online.

Today September 30 around 5:15 PM PDT I called Home Depot customer service number 800-677-0232 as imprinted on the back of the card. (Consumer financial services are provided & processed by Citibank.)

Long story short: I was told that they do not support Firefox since about three years that I have to use either Safari or Chrome or Edge. When I told them that it worked until September 15 the answer was ignorantly repeated.

The culprit is Citibank who manages the financial services i.e. credit card for Home Depot. Citibank blocks Firefox users from accessing their account information with out any kind of notice. Only information one gets is a false and misleading error message: 404, page not found.

So Citibank decided Firefox browser will not be any longer supported, apparently since 2019 yet I experience it for the first time two weeks ago. Not the basic courtesy of any kind or form of professionalism and announcement or notice. Just a blank white page and the browser tab "404: page not found" unless [Sh]Citibank changes that you will no longer can use Firefox to log into your Citibank account. You might have well noticed that all the search result links you find listed (" Home Depot credit card") result in 404 error pages when using Firefox.

It is this proverbial arrogant "we show you the middle finger" attitude I have had enough with. Be it either constant "enforced" updates or every other year yet another browser that's not supported or another gimmick.

No word about from Home Depot or Citibank about this, despite all the communication channels, no email, text message, automated phone call or USPS letter. But junk, unrequested advertising, that works all the time on all channels.

Asked by Veritas 40 minutes ago

Signing into Firefox after resetting my laptop

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy an… (read more)

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy and I can't login and I've got my important websites signed into that login, thoughts on how to reset my password?. I want that one as I've spent £££ on Patreon and that and building my custom Firefox account :(

Asked by Jamie Willis 1 day ago

Last reply by Jamie Willis 47 minutes ago

Why can't I sign into Outlook.com when using the Firefox browser?!?

When I go to https://outlook.live.com/owa/ and click on Sign In, I am sent to https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1664586249&rver=7.0.6… (read more)

When I go to https://outlook.live.com/owa/ and click on Sign In, I am sent to https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1664586249&rver=7.0.6737.0&wp=MBI_SSL&wreply=https%3a%2f%2foutlook.live.com%2fowa%2f%3fnlp%3d1%26RpsCsrfState%3d17ece2a1-03ee-4d23-1804-181c6fe01157&id=292841&aadredir=1&CBCXT=out&lw=1&fl=dob%2cflname%2cwld&cobrandid=90015 which stays blank instead of bringing up the Sign In form. I've tried deleting the cookies to no avail. I've tried Troubleshooting Mode to no avail. It's been this way for a couple of months now. I have no trouble signing on to Outlook.com using other browsers.

Asked by tbajer 1 hour ago

Not receiving notification emails from Ebay in Yahoo.mail

Since new Firefox update installed 9/25/22 I am no longer receiving Ebay notifications in Yahoo Mail bellsouth.net account. Am still getting regular emails. Tried clear… (read more)

Since new Firefox update installed 9/25/22 I am no longer receiving Ebay notifications in Yahoo Mail bellsouth.net account. Am still getting regular emails. Tried clearing cash & cookies no help.

Asked by rffleck 1 hour ago

Export passwords - Firefox refuse to accept my Windows user/password

I was able to make an export May 2022. I had to choose "Another user" but then it went fine. I have no idea why my windows login doesn't work. But now - and this i my poi… (read more)

I was able to make an export May 2022. I had to choose "Another user" but then it went fine. I have no idea why my windows login doesn't work. But now - and this i my point - the username and password I gave in May no longer works. So I cannot export the data.

Any help on that?

Asked by steen.grode 1 hour ago

new tab bar

the new tab bar went crazy and started just down loading new tab bars none stop was able to stop at 75 down loaded how can i delete them they are all across my new tab ba… (read more)

the new tab bar went crazy and started just down loading new tab bars none stop was able to stop at 75 down loaded how can i delete them they are all across my new tab bar at the top of my web page i have tried to delete them individually but that does not work very very frustrated thank you

Asked by nichelsondennis 9 hours ago

Last reply by cor-el 1 hour ago

Firefox asks for my Primary Password 3 times

I've been having trouble with the Primary Password on Firefox for years. Sometimes it didn't ask me for it at all, sometimes randomly after half an hour and now since a y… (read more)

I've been having trouble with the Primary Password on Firefox for years. Sometimes it didn't ask me for it at all, sometimes randomly after half an hour and now since a year I've been having to type it in three times in total, before Firefox let's me do my thing. What's really weird: The second time the pop-up comes up there are already some characters in the password field and I have to delete them to start typing my Primary Password anew. But lately it always takes three times of typing in the password, until the pop up doesn't come up again. That's stealing a lot of my time and I have no idea what's the reason or what's causing it.

Can anybody help out?

Asked by young_jay 3 weeks ago

Last reply by cor-el 1 hour ago

I cannot get Indeed to load on Firefox.

I’m trying to get to www.indeed.com using Firefox. When I get to the website it says, “checking if the site connection is secure, www.indeed.com needs to review the secur… (read more)

I’m trying to get to www.indeed.com using Firefox. When I get to the website it says, “checking if the site connection is secure, www.indeed.com needs to review the security of your connection before proceeding.” I used inspect to help find the cause of the issue. It says “some cookies are misusing the recommended samesite attribute” the cookie “cf_chl_2” came up 5 times saying “ cf_chl_2” does not have a proper “samesite” attribute value. Soon, cookies without the “samesite” attribute or with an invalid value will be treated as “lax” this means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “samesite=none” attribute to it. To know more about the “samesite” attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite

Another cookie is “cf_chl_rc_m”

I don’t want to make these cookies secure if they could potentially cause my computer harm or steal my info. I tried uninstalling Firefox and reinstalling it but it still kept all of my favorites so I’m assuming it didn’t reset and fix Firefox like I had hoped. I don’t have a firefox account on my computer so I’m not sure how favorites came back. Do you know why?

I am using a MacBook Pro M2 chip 2022 and the latest version of firefox. I have also updated my computer. I have run Norton and found no threats on my computer. And firefox wasn’t giving me this issue before.

What do you think I should do?

Thank you in advance for helping.

Asked by ConstantineBorg6@ 9 hours ago

Last reply by cor-el 1 hour ago

How can I force Firefox to ask for my primary password every time I want to access a stored password?

Due to organizational requirements, I need to have Firefox ask for my primary password every time I want to log in to a site using a stored password, as opposed to having… (read more)

Due to organizational requirements, I need to have Firefox ask for my primary password every time I want to log in to a site using a stored password, as opposed to having it ask once in a while. Changing the value of signon.masterPasswordReprompt.timeout_ms to a small value does not appear to have the desired effect.

Asked by AlexR 8 hours ago

Last reply by AlexR 1 hour ago

pinned tab won't go away

There is a pinned tab that shows up on start-up that I cannot get rid of. I have unpinned the tab and exited Firefox but everytime I return it shows up again. I have even… (read more)

There is a pinned tab that shows up on start-up that I cannot get rid of. I have unpinned the tab and exited Firefox but everytime I return it shows up again. I have even removed and reinstalled Firefox.

Help. This is annoying.

Asked by jsyeager 11 hours ago

Last reply by cor-el 1 hour ago

Keep getting access denied on certain webpages

Why do I keep getting the following message when I try to go to JC Penney website? Access Denied You don't have permission to access "http://www.jcpenney.com/?" on this s… (read more)

Why do I keep getting the following message when I try to go to JC Penney website?

Access Denied You don't have permission to access "http://www.jcpenney.com/?" on this server.

Reference #18.6e3a2b17.1664552399.8bdd170

Asked by dp20141 10 hours ago

Last reply by cor-el 1 hour ago

password and recovery key issues

I used my recovery key yesterday to create a new password as I couldn't remember the old one. After logging in, I tried to get a new recovery key but am asked for my pass… (read more)

I used my recovery key yesterday to create a new password as I couldn't remember the old one. After logging in, I tried to get a new recovery key but am asked for my password and it keep telling me it's incorrect. Why is this happening and how can I get it fixed?

Asked by dianamac98 1 hour ago

  • Solved

Changing mailto to yahoo

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choo… (read more)

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choose an application from my computer. I just want to be able to click a mailto link and have it go out through a new tab via my existing, free, yahoo mail account.

Asked by James Craw 23 hours ago

Answered by jscher2000 - Support Volunteer 2 hours ago

how to set up automatic translation (i.e., korean to english, etc.)

how to set up automatic translation (i.e., korean to english, etc.) wanted to read a site but there was no translation option. How can we set this up? I think am on ver… (read more)

how to set up automatic translation (i.e., korean to english, etc.)

wanted to read a site but there was no translation option. How can we set this up? I think am on version 78 for the Mac


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS or Mac OS X 10.9.

Asked by _Aruthra 15 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Browser settings won't stick

My boss uses Firefox and said he is having a repeat issue with his browser. The issue is that every few weeks Firefox undoes a setting that he has and we cannot figure ou… (read more)

My boss uses Firefox and said he is having a repeat issue with his browser. The issue is that every few weeks Firefox undoes a setting that he has and we cannot figure out why. It could be when you update to a new version.


What happens is that he has file extensions for PDF and ICS files set to automatically open and instead they change to download instead. He then has to download one of each file type and manually change the setting back to auto-open. Again every 3-4 weeks this resets to download.

Asked by treneek 3 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Wordle on Firefox

Since Firefox for Windows upgraded to 105 the Wordle web site fails to work - it displays the grid at the bottom of the window with no scroll possibility & it display… (read more)

Since Firefox for Windows upgraded to 105 the Wordle web site fails to work - it displays the grid at the bottom of the window with no scroll possibility & it displays that even when a correctly working browser displays my statistics.

The website works correctly on other browser (Chrome & Edge), on Firefox for Android and on Firefox for Windows 104 (luckily I had a machine which hadn't been on for a few weeks and therefore was no up to date).

The attached images show the website as it should be (on Chrome) and as it appears on Firefox 105

Asked by jeff197 8 hours ago

Last reply by cor-el 3 hours ago

wordle

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently. … (read more)

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently.

Asked by jholder98 4 months ago

Last reply by cor-el 3 hours ago

Restore bookmarks unsort (Unwanted sort)

I have tried to import saved bookmark (Firefox json and html save). It restores the file but automatically unsorts the booksmarks from folder and all file the links go to… (read more)

I have tried to import saved bookmark (Firefox json and html save). It restores the file but automatically unsorts the booksmarks from folder and all file the links go to my bookmark toolbar. I want to restore the way I organized them originally.

Asked by spumae 12 hours ago

Last reply by cor-el 3 hours ago